Zenernet
check_circle VerifiedZenernet is focused on perfecting the experience of going solar, and hundreds of positive reviews are testament to that focus. Zenernet's mission is to "Accelerate Energy Independence for All", and the company pursues that goal by making home solar easy, financially accessible, and risk-free for homeowners of all kinds. With Zenernet, customers will enjoy an informative and pressure-free consultation process, as well as get a system that's backed by industry-leading warranties and paired with innovative technology to help customers get even more value.
The Good
- No-Pressure Consultations
- High Quality Equipment
- Lengthy Warranties
- Innovative Technology Package
No Pressure Consultations
With Zenernet, the process begins with a personalized, no-pressure consultation, during which customers will collaborate with a Zenernet representative on the design and features of their system. They'll be able to make decisions on the type and placement of panels and other components, making for a system that's uniquely theirs.
High Quality Equipment
Zenernet offers a variety of high quality solar panel and inverter options, including panels manufactured by Trina, Silfab, Solar World, Hanwha, Canadian Solar, Panasonic, LG, Solaria, Hyundai, and Jinko, and inverters produced by SolarEdge, Enphase, and SMA. With such a wide array of panel and inverter brands to choose from, customers can be confident that they will receive a built-to-last solar energy system that fits their needs and budget.
Lengthy Warranties
Each Zenernet solar PV system comes with a 25-year workmanship warranty, which covers the labor and installation, as well as a 25-year equipment warranty, which covers system components such as the panels and inverter. These are some of the lengthiest warranties offered in the solar industry.
Innovative Technology Package
With each system, Zenernet includes an innovative technology package designed to help customers get the most value possible from their system. In addition to solar monitoring through Sense Solar, Zenernet offers Sense smart home technology, which monitors home energy consumption down to individual appliances and devices, making it easy to reduce consumption and increase the percentage of usage offset by the system. Zenernet also has a generous, unlimited referral program that pays customers to help their friends and neighbors go solar. Best of all, it's all found in one place: the Zenernet Advocator app.
The Bad
- Limited Availability
Limited Availability
Zenernet operates in Arizona, California, Colorado, Idaho, Illinois, Kansas, Louisiana, Missouri, Nevada, Texas, Utah, and Wyoming, which means that consumers who live elsewhere will not be able to take advantage of the company's services.
The Bottom Line
Zenernet is a solar energy company that is highly focused on serving and providing value for its customers. The company offers a variety of high quality equipment options, lengthy warranties, and a helpful customer homeowner portal. If you live in Arizona, California, Colorado, Idaho, Illinois, Kansas, Louisiana, Missouri, Nevada, Texas, Utah, or Wyoming, Zenernet is definitely worth looking into.
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Zenernet Frequently Asked Questions
How does going solar with Zenernet work?
Zenernet is focused on making the process of going solar easy and stress-free. Our sales process is entirely remote — our consultants will not need to come to your home. We start with a no-pressure consultation to educate you and answer all your questions about going solar. Then, we’ll work with you to design a system that looks and performs the way you want it to. We’ll discuss pricing and financing options and evaluate your expected return on investment. Once we reach an agreement, we’ll schedule your home visit and installation. Nothing to it!
How much does a solar energy system from Zenernet cost?
Zenernet is relentlessly committed to driving down the cost of going solar. Our mission is to Accelerate Energy Independence for All, and we know the best way to do that is to make the numbers add up for more homeowners considering going solar. Our prices are competitive and transparent — we won’t waste your time with unnecessary markups and haggling over nickels and dimes.
What solar panels does Zenernet use?
Zenernet has access to almost every panel on the market. Our approach is hardware agnostic — rather than selling on a recognizable brand name, we evaluate the market and the customer’s needs to find the best fit possible. This way, we can ensure great performance at a great value, for every customer. However, if you have a specific panel model or manufacturer you prefer, we can source it for you to use in your system.
What happens if something breaks or goes wrong with my solar system?
Zenernet offers some of the strongest warranties in the industry. We offer a 25-year workmanship warranty that covers both your system and your roof against any material defects or damages caused by installation for 25 years. We also use hardware and panels with strong manufacturer’s warranties. In the unlikely event you experience a problem with your system, you can rest assured it will be covered by warranty with Zenernet.
How long does it take for Zenernet to install panels?
In most markets we operate in, we can have a system installed within 30–45 days. However, installation timelines vary by location and season and can take longer in some circumstances. We’ll always be transparent with expected installation timelines, so you won’t have to deal with any surprises.
Does Zenernet offer solar monitoring?
Yes, Zenernet includes standard solar production monitoring so you’ll be able to keep tabs on your system’s production and monitor trends over time. In addition, Zenernet offers Sense* smart home technology, an innovative consumption monitoring technology that provides insight into how you consume energy, right down to individual appliances. This can help you be more efficient in your home energy usage and get even more value from your system.
*Sense is not available in all cases — ask your Zenernet energy consultant for more details
How many states is Zenernet in?
Zenernet is active in 16 states: Arizona, California, Connecticut, Delaware, Florida, Idaho, Illinois, Kansas, Massachusetts, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, South Carolina, Rhode Island, Texas, and Utah.
We continually look for opportunities to expand, so if you don’t see your state on the list, check back soon!
Message from
Zenernet
User Reviews
Star Rating
456 Reviews
Review Breakdown
Sentiment Criteria
Cara B.
Mike was great to talk to and helped me with my direction on going solar. Planning on considering going solar in 2020.
Reply from Zenernet
Jan 20, 2020
Awesome Cara - we look forward to helping you make the right decision for you!
Shawn DeWitte
Wonderful people to work with. They answered all my questions, and never once did I fill any pressure from them.
Reply from Zenernet
Jan 20, 2020
Thanks Shawn - glad you had a positive, pressure-free experience.
neil holmes
Heather was great in presenting the options and process for planning and installing solar. She was prepared, knowledgeable and presented the information in an understandable format with visual representation. I looking forward to next steps on using solar as an alternative power source.
Reply from Zenernet
Jan 20, 2020
Great to hear Neil - our expert energy consultants are always professional and prepared!
Karen Tewes
Ryan was very professional and answered all my questions to my satisfaction. He walked me through everything, step by step, and made me feel very comfortable about my decision to utilize Zenernet as my solar provider.
Reply from Zenernet
Jan 20, 2020
Awesome Karen - congratulations on going solar and thanks for working with us!
Jovanna
Isa Z was an absolute pleasure to work with. He's very knowledgeable, patient and kind. I will definitely recommend anyone to him personally!
Reply from Zenernet
Jan 13, 2020
Great to hear Jovanna - thanks for working with us!
Paul Scarborough
Zenernet has been a good partner throughout this long process. Helping me to be informed and providing a conduit to the installers and the energy company. A strong shoutout to David as he put up with my nearly constant questioning.
Reply from Zenernet
Jan 10, 2020
Thanks Paul - we're always here to answer questions! Glad your project was a success.
Steve
Isa did a great job walking me through the whole process. We accomplished a lot in our first conversation. I am going to compare Zenernet with three other solar companies but I can’t imagine that the customer service will be any better than what I got today.
Carol Carlos
Heather was great! She took the time to answer all of my questions and never made me feel pressured.
Reply from Zenernet
Jan 10, 2020
Great to hear Carol!
Jean
So far an amazing company to work with. I shared the parameter es in which I had to work and they created a plan to meet my needs and my budget!
Reply from Zenernet
Jan 10, 2020
Awesome, Jean - glad we could help design a system that works for you!
Charles M.
The energy consultant is knowledgeable about his field and presented a very detailed proposal. Please give them a look see.
Reply from Zenernet
Jan 10, 2020
Thanks, Charles - our team of consultants is indeed very knowledgeable!
Pat Hatinger
Mike M was informative and listened to what I had to say. He was nice to work with.
Reply from Zenernet
Jan 10, 2020
Great to hear Pat - thanks for the feedback!
Kenneth ball
With talking to herred h I was very impressed with his professionalism and knowledge of the solar product. Even though I have went with another company Jarret Was very helpful and was more concerned about me getting what I needed then trying to get me to switch. I feel this is a great company and would recommend them to anyone.
Reply from Zenernet
Jan 10, 2020
Hi Kenneth - our top priority is always to help people gain the knowledge they need to make the right decision for them. Glad you were able to go solar - let us know if we can be of help in the future!
Ray
We had a great experience with Zenernet, Greg and the contractors!! Greg made the process so easy, provided great information. We had 2 solid proposals and choose Zenernet because of the clarity of information, details on the process and customer friendly folks! Would recommend Zenernet to anyone going solar.
Reply from Zenernet
Jan 03, 2020
We appreciate the recommendation, Ray! Glad we could help make the process easy and understandable. Thanks for working with us!
Mark Kelemen
Great experience. Answered phone promptly and took the time to explain things.
Reply from Zenernet
Jan 03, 2020
Thanks for calling, Mark - let us know how else we can help!
Dona
Mike thoroughly explained the company and the way the system works. He was very patient and could answer all the questions we threw at him. If the local company had not been personally recommended to us, we would have gone with Zenernet.
Reply from Zenernet
Jan 03, 2020
Thanks for the feedback Dona - let us know if we can help in the future!
Max Bessler
From the time we worked with Heather M and the time she took with us explaining the basics of solar installations to rearranged the design to improve the street view of our house to David C , to whom I have to give the highest praise. When our installation date was offered in January, I explained to David that we were guaranteed installation by the end of the year. If he could not fulfill that commitment, I would cancel the project. He worked tirelessly with the installation crew and had the installation completed in one day well before the end of the year. It was primarily through his efforts that both Zenernet and we happily have our solar project completed. Max Bessler
Reply from Zenernet
Oct 29, 2019
Awesome, Max - education is the cornerstone of what we do! Thanks for working with us
CB
Mike M did a great job educating us on going solar. We are still deciding on whether to go solar or not, but we appreciate his low-pressure, comfortable proposal.
Reply from Zenernet
Jan 03, 2020
Great to hear - it's always our goal to be informative and pressure-free!
James Koppe
I was impressed with prompt service and honest assessment. The design worked out well. The selected installer also did well!
Reply from Zenernet
Jan 03, 2020
Awesome, James - thanks for working with us!
Christian
Excellent service. Panel system looks good. I felt like I was taken care of during the whole transaction. Heather and Brad were on top as well as the zenernet team keeping me informed on each step in process. Great team thank you Zenernet.
Reply from Zenernet
Jan 03, 2020
Great to hear - thanks Christian!
Craig Walker
Greg is the solar guy you want. I knew he was “the guy” when he shredded the proposals of the other companies that I’d sent him. Pointing out what they did wrong any why and what the implications would be, etc. There is no doubt in my mind that with his expertise and the other talent at Zenernet - I’ll be getting a world class system at a fair price on this project, and the ones to come in the future!
Reply from Zenernet
Jan 03, 2020
Glad you found our presentation informative, Craig! Our consultants are extremely knowledgeable about solar and will always ensure our customers have all the information they need to make an informed decision. We look forward to helping out on this and future projects!
BW
From beginning to end everyone was responsive and professional. There was a little delay because of the power company. Once that was cleared up the installers had the panels up in not time! The system is up and running and looks good. Everything was completed towards the end of the season, so we haven't had the full benefit for this year. This system was an add-on to an existing solar panel system and there's no comparison between that experience and the Zenernet one. Thanks to Greg and his crew and Solar One, the install company here in Utah, they were all terrific.
Reply from Zenernet
May 31, 2019
Thank you BW for the great feedback. We're lucky to have Greg on our team. Please let us know if you have any other questions, or need any other information as you consider your solar options with Zenernet. Thanks!
Norma H.
Mike was able to assist me with an unusual situation. He was very helpful and informative.
Reply from Zenernet
Dec 27, 2019
Great to hear Norma - our consultants are very skilled at working through complications!
Nicole
Heather was super informative! I will definitely recommend Zenernet to my colleagues who are considering solar.
Reply from Zenernet
Dec 27, 2019
Thanks Nicole - we appreciate the recommendations!
Martha
Mike was a joy to talk to. Answered our questions and made sure we were comfortable.
Reply from Zenernet
Dec 27, 2019
Awesome Martha - thanks for working with us!
Benjamin
JP and Zenernet provides the most bang for your buck. Our bill used to be $180 now it’s -5.83cents. Needless to say. Very happy
Reply from Zenernet
Dec 23, 2019
Thank you Benjamin, we appreciate you going solar with us and are glad to hear that the system is offsetting your complete bill! Take care!
Catalina DeHaertig
I was shopping for Solar panels and was comparing several vendors. My representative was ethical, transparent, efficient and to the point.
Reply from Zenernet
Dec 19, 2019
Thanks Catalina - glad to hear you enjoyed working with us!
James Anthony Sweett
Easy process, great answering all questions. Smooth transition throughout the process!
Reply from Zenernet
Dec 19, 2019
Thanks James - glad you enjoyed working with us!
FLO
Great customer service! Great communication and access to a multitude of products!
Reply from Zenernet
Dec 19, 2019
Thanks Flo, great to hear!
Chris Chapman
When we were looking at going solar we talked with multiple companies. Mike at Zenernet was not pushy, he answered our questions and most importantly he was honest with us.
Reply from Zenernet
Dec 19, 2019
That's always our approach - glad you had a great experience with us!
April F.
My installation is still in the process, however, I'd like to express appreciation for Mike's professionalism and transparency as he detailed what I could expect solar panels to provide, the costs, and project process. As a consultant, Mike let me decide what was best for my situation and I felt "no pressure" to commit to Zenernet. He didn't speak negatively of the other (3) companies I had contacted prior to calling Zenernet. Mike worked within my budget, while still giving me the optimal panel design tailor-made for my goals. He even sent me an article from the New York Times on appraising solar energy value for future home sale. Mike has excellent customer relation skills and gave timely follow-up with email, texts, and phone calls. I am impressed with the company 25 year warranty, the design of their panels, and the referral incentive is a plus! So far the process has gone pretty quickly and I hope to have them installed soon. ~April F.
Reply from Zenernet
Dec 16, 2019
Hi April - great to hear you've had such a positive experience with us. Our customer experience is our top priority. Let us know if there's anything else we can do to help during your installation!
Jorge Mariscal
I'm very happy with the way I was informed by Mike M step by step how solar panels work and his recommendations, thank you very much Mike.
Reply from Zenernet
Dec 16, 2019
Awesome Jorge - glad you had a great experience!
Ken Lu
This company is a joke. They will always point on others as the result of delay. Lack of ownership of the process, no customer service at all, they are running their business like they have no control of any aspect of the installation process. You will have more chance to win big in lottery than achieve any goal with them. They are selling nothing, but they asking for big money. Zero planning or target goals. Run away as far you can when do you hear ZENERNET.
Reply from Zenernet
Dec 16, 2019
Hi Ken - we're sorry to hear that this is your impression of us. We've been unable to find any record of your business with us and South Carolina is outside of our service area. Please let us know how we can get in touch with you to find out more about this situation and help resolve it.
Raghu
Heather was patient, professional and provided all the right information through the entire process. The approach from Zenernet was not pushy like some of the other solar companies. Was a great experience overall - so far :)
Reply from Zenernet
Dec 12, 2019
Awesome Raghu - we always put education first and avoid pushiness. Glad you've enjoyed working with us so far!
Larry A Kaempf
Initial phone conversations. The 10am appointment for a computer to computer presentation. Much conversation left us with our questions answered.
Reply from Zenernet
Dec 12, 2019
Great to hear Larry - let us know if you have any further questions!
Jane baker
Ryan g was friendly and knowledgeable.
Reply from Zenernet
Dec 12, 2019
Great to hear Jane!
Cmieras
Isa was very helpful with designs and info for me to do the research I needed for an informed decision on if solar was right for me.
Reply from Zenernet
Dec 12, 2019
Awesome - glad you enjoyed your experience, thanks for letting us know!
Lee
Mike M very informative and provided substantial amount of time to explain details.
Reply from Zenernet
Dec 10, 2019
Great to hear Lee - thanks for working with us!
Dave
Heather was very knowledgeable and shared information in a way that was easy to understand. She answered all of our questions completely.
Reply from Zenernet
Dec 10, 2019
Awesome Dave - thanks for the feedback!
Larry Burke
Good people, just didn’t work out for my project
Reply from Zenernet
Dec 10, 2019
Thanks Larry - let us know if we can help down the road!
Zack
Very nice to work with, and quick to answer questions!
Reply from Zenernet
Dec 10, 2019
Great to hear Zack - thanks for working with us!
Pete G
We thought Zenernent is am excellent company to deal with. The people we spoke with quickly responded to our request for information and answered all our questions. There was no high pressure at all. At the present time, we have decided not to convert to solar but are keeping their phone number for future consideration.
Reply from Zenernet
Dec 06, 2019
Hi Pete - glad you enjoyed working with us. We'll be ready for your call if you ever decide it's time to go solar!
Andrew
Mike M helped getting all my questions answered. Not only was he extremely knowledgeable about the cost, savings, and return on investment, but he was very flexible with scheduling time to talk about my solar plan and help with my decision to go solar. Thanks for all the help Mike!
Reply from Zenernet
Dec 04, 2019
Great to hear Andrew - we're happy to help! Thanks for working with us.
Guy R
Ryan was absolutely amazing when it came to explaining our solar needs and what needed to be done for our home. There was no pressure and he was completely understanding to take the time to let us make our decision. We haven't pulled the trigger yet on going solar, but if we do, it will be with Zenernet.
Reply from Zenernet
Dec 04, 2019
Great to hear Guy - we look forward to hearing your final decision. We'll be ready to help!
Verified Customer
Edward Bockman
Was unable to provide a cost effective solution
Reply from Zenernet
Nov 15, 2019
Hi Edd - we're sorry to hear your experience with us was less than stellar. Unfortunately, we can't always guarantee savings from Day One, and we're always transparent when that's the case. However, we'd love to take another look at your proposal and see if we can extend a more attractive bid. I'll reach out to you personally to discuss further. JP Gerken CEO
Verified Customer
thomas
i believe they over promised their capacity and then tried to rush in the end, at this point the project is on hold
Reply from Zenernet
Dec 05, 2019
Hi Thomas - thanks for your feedback. You contacted us in November and requested that we put the project on hold, which we did. We were on track to complete your installation before the end of the year. We look forward to reassessing your project after the new year, per your wishes.
Verified Customer
Bernie
Just started our agreement. How could I give more than three stars when they haven't done anything yet!
Reply from Zenernet
Dec 04, 2019
Hi Bernie - we look forward to getting your project complete and earning those next two stars!
Lawrence Rozas
The information provided was exhaustive and extremely useful to me. The many options for choosing the best solar system were explained in detail, which helped me decide which system best suited my needs.
Reply from Zenernet
Dec 04, 2019
Glad we could help Lawrence - thanks for working with us!
Verified Customer
Sunflower
My experience with the Sales person was great. He was organized. I like the templates they utilize. It's easy to understand the proposal. I haven't gone solar yet so I can't really say what is the quality of the product.
Reply from Zenernet
Nov 25, 2019
Glad to hear you've enjoyed your consultation - we hope we're able to help you go solar soon so you can experience our quality hardware and installation process! Thanks for considering Zenernet.
Michael
Isa did a great job explaining everything!
Reply from Zenernet
Nov 25, 2019
Great to hear - thanks Michael!
Christina
Ryan G was very transparent, honest, and upfront with me. Solar energy with Zenernet isn't an option that would work for us right now, and he was very understanding and supportive of that. He wasn't one of those pushy sales people who viewed me as another sale and money in his pocket. He listened to me, looked at what I need, and evaluated my situation and advised what would be best. It was very refreshing to speak with a sales person who actually cared about the person and not about just making money.
Reply from Zenernet
Nov 20, 2019
Sorry to hear we couldn't help you go solar right now, Christina - but great to hear you had such a positive experience with us. We definitely don't push homeowners into decisions that don't make sense. Thanks for working with us, and let us know if there's anything we can do to help down the road!