Sunworks USA Logo

Sunworks USA

star star star star_half star_border
error This company may not service all states.
See states serviced
LAST UPDATED: November 20th, 2023

Sunworks is a long-time provider and installer of high performing solar systems all throughout the United States. Since its founding in 2002, Sunworks has established a reputation of professionalism and revolutionary growth in the solar industry. The Sunworks team is composed of highly experienced solar veterans that know the ins and outs of the entire industry and the installation process itself. 

In 2021, Sunworks acquired Solcius, a residential solar provider. This acquisition expanded the Sunworks service area and created an opportunity for others to become dealership partners to team up with the Sunworks product. This acquisition was one of the largest in the solar industry last year and has proven beneficial for the company and prospective solar clients alike. 

Sunworks is an active member of the Solar Energy industries Association (SEIA) and is certified with the North American Board of Certified Energy Practitioners (NABCEP). The company continues to work as a force and advocate for solar technology and power advancement. 

Jump down to read Sunworks reviews from real customers.

Top Ranked Companies

thumb_up

The Good

  • Project Types
  • Financing Options
  • Free Solar Power Quote
  • Available Warranties
  • Broad Service Area

Project Types

One of the most unique aspects of the Sunworks product is the fact that the company provides solar solutions for a number of project types. Most solar installation companies only service residential and commercial clients. Sunworks takes it to a whole new level offering solar solutions for the following client and project types:

  • Residential
  • Commercial
  • Agricultural
  • Industrial
  • Public works
  • Operations and maintenance
  • Home builder solutions

By offering project solutions for a number of different client types, Sunworks is able to service more clients and allow more industries to harness the power of solar. 

Financing Options

Solar is expensive and Sunworks recognizes that not everyone can pay for solar upfront and outright. To combat the financing issue, the company offer the following payment options:

Loan

  • Most popular financing plan
  • Low monthly payment
  • Includes product warranty as well as workmanship warranty
  • Clients can use tax credits and government incentives

Purchase

  • The best value form of financing
  • No monthly payment
  • Product and workmanship warranty still apply
  • Clients still qualify for tax credits and government incentives

PPA

  • Clients pay a low monthly payment
  • Product and workmanship warranty apply

Free Solar Power Quote

If you would like to get an idea of how much you could save monthly by switching to solar with Sunworks, you can request a free quote online.

Available Warranties

Since solar is a financial investment, warranties have become standard within the solar industry. Typically, a solar installation provider will offer a workmanship or installation warranty protecting clients from any issues stemming from installation. Then, solar installation companies rely on manufacturers to provide equipment warranties.

Sunworks' solar panels carry a manufacturer’s warranty (terms may vary according to brand) and its inverters carry a 10-year warranty. 

Broad Service Area

The solar installation industry, by nature, is relatively geographically restricted. A vast majority of solar installation companies only service one state or a select few cities within a state. With service areas being so small, prospective clients are forced to look into local providers.

Sunworks has found a way to combat this issue and services a large area including these 15 states:

  • Arizona
  • California
  • Colorado
  • Massachusetts
  • Minnesota
  • Nevada
  • New Jersey
  • New Mexico
  • New York
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • Texas
  • Wisconsin
  • Utah

With the acquisition of Solcius and by incorporating a dealership program, Sunworks has been able to expand and service more solar clients than the typical solar installation company. 

thumb_down

The Bad

  • Undisclosed Equipment Information
  • Battery/Storage Solutions
  • Limited Sunworks Reviews

Undisclosed Equipment Information

Equipment plays a big part in the purchasing decision for many prospective solar customers. Most solar installation companies will make equipment information public as clients prefer to know exactly what manufactured product is being installed on their property. Despite claiming to have high level relationships with solar manufacturers, Sunworks has not disclosed what specific partners the company has. 

Battery/Storage Solutions

The installation of batteries and solar storage solutions have become increasingly popular in recent years. With inclement weather causing power disruptions or other causes, people are turning to storage solutions to maintain power during these outages. It is also an excellent way to utilize unused generated power.

Many solar companies are beginning to partner with storage solution providers to install these types of solutions; however, it is unclear whether or not Sunworks offers these types of products or services to clients.

Limited Sunworks Reviews

As of November 2023, fewer than 10 Sunworks reviews have been posted to Best Company, and these reviews are mixed, but generally positive. Customers have praised the company's professionalism and knowledge. Notably, a representative referred to as Wright received commendations for providing patient and responsive support throughout the entire installation process. Positive feedback extends to aspects such as a comprehensive 25-year warranty, efficient panels, competitive pricing, and excellent service in addressing issues like roof leaks and declining production.

However, it's important to note some negative experiences reported by customers. Instances of breached contracts, disputes over panel specifications, and issues with installation timelines and equipment performance have been highlighted. Concerns were raised about attempts to force changes to agreed-upon installations, leading to disputes and, in one case, the placement of a lien on a customer's property. Another customer expressed dissatisfaction with delays in installation, undersized inverters, and perceived discrepancies in meeting the terms of their agreement.

Readers should note that  these Sunworks reviews represent an incredibly small sample size of overall customer sentiment; many of these reports, both good and bad, are isolated incidents.

View Best Solar Companies

gavel

The Bottom Line

Sunworks is a solar provider and installer that handles nearly every solar project imaginable. Residential, commercial, agricultural, industrial, public works, operations and management, and home-building solar projects can all be handled by the Sunworks team.

While there are a number of reasons a solar client may want to enlist the help of Sunworks for solar installation, there are limitations customers should be aware of as well. Despite claiming to have professional relationships with solar manufacturers, there is no information about what brands or equipment information used in installation projects. It is also unclear whether or not Sunworks offers battery or storage solutions to clients. 

Taking into consideration all contributing factors, most solar clients would likely be satisfied with what Sunworks has to offer. The Sunworks platform is particularly designed for solar projects outside of the regular residential and commercial project scopes. 

View Best Solar Companies

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info
star star star star_half star_border

6 Reviews

Review Breakdown

5 grade

67%

4 grade

0%

3 grade

0%

2 grade

0%

1 grade

33%

Sentiment Criteria

Value

star star star star_border star_border

Quality

star star star star star_border

Service

star star star star_half star_border

Trustworthiness

star star star star_half star_border
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star star

Catharine Cole Hesperia, CA

Wright, I would absolutely recommend you in particular and also SunWorks. Unfortunately, I don’t know anyone here. We moved from Virginia in January, bought house and moved in March 1st, then Covid shut every thing down. Our neighbors already have solar but I can post 5 star reviews on EnergySage, Google, or whatever site you wish. Wright H of SunWorks is professional and highly knowledge. More importantly for me, Wright was patient, understanding, and always quick to respond when I had questions or concerns. It was reassuring to have his help and support, not just during the design and contract phase, but also throughout the entire installation and activation process. You can’t go wrong with Wright. Contract signed May 12. Received SCE permission to operate August 31. If you want to get Federal Tax Credit in 2020, act now before it is reduced in 2021. Make sure your home has carbon monoxide detector so you don’t fail first inspection as we did.

3 years ago

star star star star star

Patrick D Barnes Rocklin, CA

I chose SunWorks because they had a 25-year everything included warranty, offered the highest efficiency panels, had the best price for a comparable solution, and are a local outfit. I've had a couple of issues since installing 2 years ago. When the first rains hit after installation my garage roof leaked where the installers climbed up. SunWorks repaired over 100 sq ft of batting and paper the same day I called. Second, I noticed in year 2 that my production had declined. SunWorks contacted the manufacturer and they are replacing all of my microinverters. It's not just about product and cost, but service, and SunWorks delivered.

5 years ago

star star star star star

Scott Messina Eureka, CA

I was recommended to SunWorks by a third party, as they were an authorized SolarEdge intaller, and through research I determined that was the equipment I wanted to purchase. The 25 year warranty for the panels/workmanship and 10 year warranty for the inverter are among the highest I saw in the industry. Everybody I dealt with was very friendly, from contracts and design to the installers.

6 years ago

star star star star star

Richard Eyheralde

As a retired business owner I am in the habit of observing the employees and practices of companies with whom I deal. I always judge them by how easy or difficult it would be to compete with them. I chose Sunworks based on a recommendation, and was not disappointed. This is not a company I would choose to compete with...they were fast, and the work was top notch. I've had my system for a month and a half and am most pleased.

6 years ago

star star_border star_border star_border star_border

Marja Woodland Hills, CA

Sunworks was unable to deliver the items on our contract and tried to force me to install panels that they had previously confirmed would not fit. When I wouldn’t agree to the change they tried to force on me, they placed a lien on my property and billed me for services that were not rendered. I tried to find every reasonable solution but they were unwilling to budge even though they were the ones who breached the contract. In February we signed an agreement with LG solar to have 29 LG 345w panels installed. We asked about having one more panel installed in hopes of getting more return for the investment we were making, but we were told our space was completely maxed out. On the morning of May 3rd the sunworks installers showed up and began installing the brackets for our system. I spoke to the installers just before they went to lunch and realized they had 30 smaller wattage panels with them. I tried calling our rep to discuss the sudden change to no avail. I then received an email from the LG service rep letting me know that the panels we originally purchased were unavailable with an addendum to the contract adding the 30th panel that was told wouldn't fit previously. They were planning on adding an unpermitted extension to our roofline to make room for the last panel. After much back and forth and no solution we no longer felt comfortable with Sunoworks installing our panels. We sent an email letting everyone involved from Sunworks and LG know that since they were in breach of the contract we would not be moving forward. A month later we received a bill from Sunworks for $5760.45 for "Job Costs" along with an agreement that they would come out and remove the brackets for an additional cost with no guarantee that the roof wouldn't be damaged accompanied by a lien on our property. We tried to contact both LG and Sunworks to find a solution that would work for us all, but they were unwilling to remove the lien or come to a reasonable solution.

2 years ago

star star_border star_border star_border star_border

Don Januik Ridgefield, WA

I brought a solar system from Sunworks two years ago. It took them almost four months to install the system and they wanted to give me three less solar panels then what they sold me. In the end they did install all of the solar panels that we had agreed to but the inverter they installed is undersized and my system isn’t creating the amount of power that it is capable of. I have reached out to them about installing a different inverter but they tell me that I must first upgrade my electrical panel. My electrical panel is 200 amp which is standard in most newer houses and is able accommodate a inverter for a 12k solar system. I feel that Sunworks’s has not been honest with me and not lived up to our agreement. Don Januik

4 years ago