ADT Solar
7.3
Overall Score
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Verified Customer
Review Source
Sonya Collins Panama City, FL
2 years ago
Reply from ADT Solar
If you are still waiting for this I would love to help get you a timeline update. Will you please send me an email with your property address and the details? I will then get with our Accounting team to make sure this gets issued to you in a timely fashion.
Blake Hazelrigg
Director of Client Advocacy
[email protected]
Sep. 24th, 2021
Verified Customer
Review Source
Frank Tresnak Payson, AZ
2 years ago
Reply from ADT Solar
Thank you for taking the time to leave us a review. I am very glad you chose Sunpro as your solar provider. If there is ever anything myself or any of the Sunpro team can do to assist with your solar experience, please do not hesitate to reach out!
Blake Hazelrigg
Director of Client Advocacy
[email protected]
Oct. 12th, 2021
Verified Customer
Review Source
James Franceschetti Jr Apopka, FL
2 years ago
Reply from ADT Solar
Thank you for taking the time to leave us a review. I am very glad you chose Sunpro as your solar provider. If there is ever anything myself or any of the Sunpro team can do to assist with your solar experience, please do not hesitate to reach out!
Blake Hazelrigg
Director of Client Advocacy
[email protected]
Oct. 12th, 2021
Verified Customer
Review Source
Jerry Johnson Leander, TX
2 years ago
Reply from ADT Solar
Thank you for taking the time to leave us a review. I am very glad you chose Sunpro as your solar provider. If there is ever anything myself or any of the Sunpro team can do to assist with your solar experience, please do not hesitate to reach out!
Blake Hazelrigg
Director of Client Advocacy
[email protected]
Oct. 12th, 2021
Verified Customer
Review Source
Dennis Doering Arnold, MO
2 years ago
Reply from ADT Solar
This is wonderful to hear. I am glad to hear you have had a 5 star experience!
Blake Hazelrigg
Director of Client Advocacy
[email protected]
Sep. 17th, 2021
Verified Customer
Review Source
Retha Wathena, KS
2 years ago
Reply from ADT Solar
Thank you for the review! I am glad you are pleased with your Sunpro experience.
Blake Hazelrigg
Director of Client Advocacy
[email protected]
Sep. 17th, 2021
Verified Customer
Review Source
Juan Garza
2 years ago
Reply from ADT Solar
I am sorry to hear there were a few issues that came up during your install. I want to ensure we get this resolved right away for you. Will you please send me an email with the property address where you had solar installed so I can locate your account and ensure the team is working to get this fixed. If there is anything else I can do to help with this situation, just let me know!
Blake Hazelrigg
Director of Client Advocacy
[email protected]
Sep. 15th, 2021
Verified Customer
Review Source
Eli Adkisson
2 years ago
Reply from ADT Solar
Thank you for taking the time to leave a great review. I am very glad you chose Sunpro as your solar provider!
Blake Hazelrigg
Director of Client Advocacy
[email protected]
Sep. 16th, 2021
Verified Customer
Review Source
milton allen Katy, TX
2 years ago
Reply from ADT Solar
Thank you for taking the time to leave a great review. I am very glad you are pleased with your experience and I am very thankful you chose Sunpro as your solar provider. If you ever need assistance with your solar system, please do not hesitate to reach out to myself or any of the Sunpro team and we will be happy to help you in anyway we can. We are here for you!
Blake Hazelrigg
Director of Client Advocacy
[email protected]
Sep. 16th, 2021
Verified Customer
Review Source
Douglas Sturla Pensacola, FL
2 years ago
Reply from ADT Solar
Thank you for taking the time to leave a great review. I am very glad you are pleased with your experience and I am very thankful you chose Sunpro as your solar provider. If you ever need assistance with your solar system, please do not hesitate to reach out to myself or any of the Sunpro team and we will be happy to help you in anyway we can. We are here for you!
Blake Hazelrigg
Director of Client Advocacy
[email protected]
Sep. 16th, 2021
Verified Customer
Review Source
Mark Ferris Abilene, TX
2 years ago
Reply from ADT Solar
I am very sorry to hear you are having trouble connecting with your sales person and account coordinator. I would love to help you out. Will you please send me an email with your contact information and I will make sure we reach out to you right away. I want to ensure all of your questions are answered and that you have a direct line of communication in the future. Thank you!
Blake Hazelrigg
Director of Client Advocacy
[email protected]
Sep. 17th, 2021
Verified Customer
Review Source
Gary Sweeney Copperas Cove, TX
2 years ago
Reply from ADT Solar
Thank you for taking the time to leave a great review. I am very glad you are pleased with your experience and I am very thankful you chose Sunpro as your solar provider. If you ever need assistance with your solar system, please do not hesitate to reach out to myself or any of the Sunpro team and we will be happy to help you in anyway we can. We are here for you!
Blake Hazelrigg
Director of Client Advocacy
[email protected]
Sep. 16th, 2021
Verified Customer
Review Source
Lawonna Alexander, AR
2 years ago
Reply from ADT Solar
Thank you for the 5 star review! I am pleased to read that you are happy with your experience. Happy solar!
Blake Hazelrigg
Director of Client Advocacy
[email protected]
Sep. 7th, 2021
Verified Customer
Review Source
Gerald Fence Lake, NM
2 years ago
Reply from ADT Solar
I am very glad to hear you are pleased with the equipment. I am happy to help get you the additional info you need. Please send me an email at my address below and let me know how I can help! I want to make sure you get all of the information you need. Thanks
Blake Hazelrigg
Director of Client Advocacy
[email protected]
Sep. 7th, 2021
Verified Customer
Review Source
Shonetta Kansas City, KS
2 years ago
Reply from ADT Solar
Thank you for the amazing review. I am glad you are pleased. Please let me know if there is ever anything I can do to help with your solar system experience.
Blake Hazelrigg
Director of Client Advocacy
[email protected]
Sep. 7th, 2021
Verified Customer
Review Source
Donald
2 years ago Edited January 10, 2024
Reply from ADT Solar
I am glad to read that you are pleased with your experience. Thank you for the 5 star review!
Blake Hazelrigg
Director of Client Advocacy
[email protected]
Sep. 7th, 2021
Verified Customer
Review Source
Arthur
2 years ago Edited January 10, 2024
Reply from ADT Solar
Thank you for the review. I am glad to hear you are pleased overall. If there is anything I can do to help turn your experience into 5 stars, please don't hesitate to let me know!
Blake Hazelrigg
Senior Manager
[email protected]
Aug. 31st, 2021
Verified Customer
Review Source
James Blacksburg, VA
2 years ago
Reply from ADT Solar
I am very sorry to hear it took longer to get to your area than expected. With that said, I am very pleased to read that the system is working well! If there is anything I can do to help turn your experience into 5 stars, please do not hesitate to let me know.
Blake Hazelrigg
Senior Manager
[email protected]
Aug. 31st, 2021
Verified Customer
Review Source
Bruce Saint Louis, MO
2 years ago
Reply from ADT Solar
Thank you so much for the 5 star review. I am very glad to read that you are pleased!
Blake Hazelrigg
Senior Manager
[email protected]
Aug. 31st, 2021
Verified Customer
Review Source
John Trenton, SC
2 years ago
Reply from ADT Solar
Thank you for the review. Glad to hear things went well on day of installation. I appreciate your feedback as well about our customer service. We are always working to improve! If you would like to share any specific details with me, please do not hesitate to reach out. Sometimes it is hard to pinpoint exact areas to work on and customer feedback is crucial for creating improvement. Thank you for choosing Sunpro as your solar provider!
Blake Hazelrigg
Senior Manager
[email protected]
Aug. 31st, 2021
Verified Customer
Review Source
Mike brookshire Decatur, GA
2 years ago
Reply from ADT Solar
I am sorry to hear that you did not see the savings you were hoping for! There are many factors that impact savings from house to house. If you would look at this a little closer, I'd love to help you out. Just send me an email with your information and we will dive into it again.
Blake Hazelrigg
Senior Manager
[email protected]
Jul. 23rd, 2021
Verified Customer
Review Source
Fred Snowden Round Hill, VA
2 years ago
Reply from ADT Solar
Thank you for the wonderful 5 star review. I am very glad that you found the Sunpro team to be professional, friend and trustworthy. If there is ever anything I can do to help with your experience, please just let me know.
Blake Hazelrigg
Senior Manager
[email protected]
Jun. 7th, 2021
Verified Customer
Review Source
Carl R Charleson Punta Gorda, FL
2 years ago
Reply from ADT Solar
Thank you for the wonderful feedback. I am glad to hear that the team got everything addressed for you. I am so glad you chose Sunpro as your solar provider.
Blake Hazelrigg
Senior Manager
[email protected]
Jun. 7th, 2021
Verified Customer
Review Source
Patricia Kng Burlington, NC
2 years ago
Reply from ADT Solar
Thank you for the amazing review about your experience with Iain! I will pass your feedback on to ensure he gets the credit he deserves.
Blake Hazelrigg
Senior Manager
[email protected]
Jun. 7th, 2021
Verified Customer
Review Source
Fal San Antonio, TX
2 years ago
Reply from ADT Solar
Thank you for the 5 star review. I am very glad that you are pleased with your Sunpro experience. If there is ever anything I can do to help with your solar journey, please do not hesitate to reach out to me directly. I am here and happy to help!
Blake Hazelrigg
Senior Manager
[email protected]
Jun. 7th, 2021
Verified Customer
Review Source
Nancy Newsome Altha, FL
2 years ago
Reply from ADT Solar
Thank you for the 5 star review. I am very glad you are pleased with your experience and am thankful you chose Sunpro to be your solar provider.
Blake Hazelrigg
Senior Manager
[email protected]
May. 25th, 2021
Verified Customer
Review Source
dean blankenbeker Milton, FL
2 years ago
Reply from ADT Solar
Thank you for the 4 star review. I am glad to hear it is working as advertised. We are currently approaching the "solar harvest" season and you should see a huge impact to your electric bill. Thank you for choosing Sunpro.
Blake Hazelrigg
Senior Manager
[email protected]
May. 25th, 2021
Verified Customer
Review Source
Keith Varden Lake City, FL
2 years ago
Reply from ADT Solar
Thank you for the review. I am sorry 100% of the work was not done on the same day but I am glad to see it was completed so you could get your inspection wrapped up. Please let me know if there is anything I can ever do to help with your solar journey!
Blake Hazelrigg
Senior Manager
[email protected]
Jun. 7th, 2021
Verified Customer
Review Source
Sandie Walker Choctaw, OK
2 years ago
Reply from ADT Solar
Thanks for the review. I am glad you have enjoyed your experience and felt comfortable!
Blake Hazelrigg
Senior Manager
[email protected]
May. 20th, 2021
Verified Customer
Review Source
Oscar Sola West Palm Beach, FL
2 years ago
Reply from ADT Solar
Thank you for the 5 star feedback. Happy solar!
Blake Hazelrigg
Senior Manager
[email protected]
May. 20th, 2021
Verified Customer
Review Source
Charlie Novosad Columbus, TX
2 years ago
Reply from ADT Solar
Thanks for the 5 star review! I am glad to read you are pleased with your experience.
Blake Hazelrigg
Senior Manager
[email protected]
May. 20th, 2021
Verified Customer
Review Source
Margaret S Latimer Choctaw, OK
2 years ago
Reply from ADT Solar
I am so glad you have had a 5 star experience. Please don't hesitate to reach out to myself or any of the Sunpro Team if we can ever be of assistance.
Blake Hazelrigg
Senior Manager
[email protected]
May. 20th, 2021
Verified Customer
Review Source
James D. Laing Temple, TX
2 years ago
Reply from ADT Solar
Thanks for the perfect review. Happy solar!
Blake Hazelrigg
Senior Manager
[email protected]
May. 20th, 2021
Verified Customer
Review Source
Eric Williamson Norcross, GA
2 years ago
Reply from ADT Solar
Thank you for the great 5 star review. I am very glad you chose Sunpro as your solar provider!
Blake Hazelrigg
Senior Manager
[email protected]
May. 20th, 2021
Verified Customer
Review Source
Vickie Burrage Wimauma, FL
2 years ago
Reply from ADT Solar
Thanks for the feedback. I am glad you were very pleased with your sales person. I will make sure they get a shout out!
Blake Hazelrigg
Senior Manager
[email protected]
May. 20th, 2021
Verified Customer
Review Source
Michael Cate Mena, AR
2 years ago
Reply from ADT Solar
When you are pleased, we are happy! Thanks for providing us with this feedback.
Blake Hazelrigg
Senior Manager
[email protected]
May. 20th, 2021
Verified Customer
Review Source
Susan Burnicle Rosenberg, TX
2 years ago
Reply from ADT Solar
Thank you for the kind review. I am glad to read you are really enjoying your experience with us.
Blake Hazelrigg
Senior Manager
[email protected]
May. 20th, 2021
Verified Customer
Review Source
Alan Lagrange, GA
2 years ago
Reply from ADT Solar
I am sorry to hear about the lack of follow up and would love to help address this for you. Will you please email me with details? Thank you!
Blake Hazelrigg
Senior Manager
[email protected]
May. 5th, 2021
Verified Customer
Review Source
Michael Silva Abilene, TX
2 years ago
Reply from ADT Solar
Thank you for the review. I am sorry we were a little slow with our turn around time but I am glad you have enjoyed your experience!
Blake Hazelrigg
Senior Manager
[email protected]
May. 5th, 2021
Verified Customer
Review Source
Paul Campbell Colonial Heights, VA
2 years ago
Reply from ADT Solar
I am sorry to hear we did not do well with communicating. I will review your project and look for any learning opportunities I can implement. Please do not hesitate to reach out to me directly if there is anything else I can do to help turn your Sunpro experience around!
Blake Hazelrigg
Senior Manager
[email protected]
May. 5th, 2021
Verified Customer
Review Source
Orlando David Sanchez El Paso, TX
2 years ago
Reply from ADT Solar
Thank you for taking the time to leave a review. I know you had a choice in solar provider and I am very glad you chose Sunpro!
Blake Hazelrigg
Senior Manager
[email protected]
May. 5th, 2021
Verified Customer
Review Source
anonymous Parrish, FL
2 years ago
Reply from ADT Solar
Thanks for the 5 star review. Happy solar!
Blake Hazelrigg
Senior Manager
[email protected]
May. 5th, 2021
Verified Customer
Review Source
Sarah Campbell Florence, SC
2 years ago
Reply from ADT Solar
I am glad to learn we are off to a great start! Please let me know if there is anything else I can do to further assist you.
Blake Hazelrigg
Senior Manager
[email protected]
May. 5th, 2021
Verified Customer
Review Source
Jon Spencer Richmond, TX
2 years ago
Reply from ADT Solar
I'd love to help you here. Will you please send me an email with the details and I will work to help turn your experience around right away!
Blake Hazelrigg
Senior Manager
[email protected]
May. 5th, 2021
Verified Customer
Review Source
Zaleudiki Jones Cairo, GA
2 years ago
Reply from ADT Solar
Thank you for taking the time to leave us a 5 star review. I am very glad to see you are please with your Sunpro experience. The entire team is here and happy to help if you ever need us!
Blake Hazelrigg
Senior Manager
[email protected]
May. 5th, 2021
Verified Customer
Review Source
Bill Koselka Hartwell, GA
2 years ago
Reply from ADT Solar
Thank you for taking the time to leave us a very positive 5 star review. I know that you have a choice in solar providers and I am very thankful that you decided to move forward with Sunpro! Please do not hesitate to reach out to me directly if there is ever anything I can do personally to help with your solar journey.
Blake Hazelrigg
Senior Manager
[email protected]
May. 5th, 2021
Verified Customer
Review Source
Rebecca Mattics Pine Bluff, AR
2 years ago
Reply from ADT Solar
Thank you for taking the time to leave us a 5 star review. I am very glad to see you are please with your Sunpro experience. The entire team is here and happy to help if you ever need us!
Blake Hazelrigg
Senior Manager
[email protected]
May. 5th, 2021
Verified Customer
Review Source
Terry McCall Panama City, FL
2 years ago
Reply from ADT Solar
Thank you for taking the time to leave us a very positive 5 star review. I know that you have a choice in solar providers and I am very thankful that you decided to move forward with Sunpro! Please do not hesitate to reach out to me directly if there is ever anything I can do personally to help with your solar journey.
Blake Hazelrigg
Senior Manager
[email protected]
May. 5th, 2021
Verified Customer
Review Source
Robert Monroe
2 years ago
Reply from ADT Solar
Thank you for taking the time to leave us a 5 star review. I am very glad to see you are please with your Sunpro experience. The entire team is here and happy to help if you ever need us!
Blake Hazelrigg
Senior Manager
[email protected]
May. 5th, 2021
Verified Customer
Review Source
Brandon Busby Wynne, AR
2 years ago
Reply from ADT Solar
I am sorry we fumbled with communication! We are constantly working to improve. I will dive into your project and look for all of the learning opportunities I can find.
Blake Hazelrigg
Senior Manager
[email protected]
May. 5th, 2021
