Name: SunPower
Rating: 3.9

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Verified Customer

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Solar One Prescott, AZ

I have had the SunPower solar panels for just over a year now. So far they have worked perfectly.

3 years ago

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GK East Hampton, NY

They were very present for the entire process from paperwork, inspections, and installation. The interface for the unit is easy and is working great.

3 years ago

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PETE

LIKE THE PRODUCT AND HOW IT WORKS. INSTALL TEAM WAS GREAT. EVERYBODY ON THE TEAM FROM START TO FINISH WERE GREAT

3 years ago

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Bodean

Getting free power on sunny days. The app works really well and only varies from ComEds net metering by 3-4 percent.

3 years ago

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Chuck Berry

Great service from beginning till project was finished. Everyone involved was friendly, polite and kept us informed.

3 years ago

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Joel Suty

Excellent performance and appearance. Freedom Solar did an excellent installation on my metal roof.

3 years ago

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Terri Mitchell

Easy app, great installation company, Northern Pacific Power in Santa Rosa. Simply the most professional.

3 years ago

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sandick

they were good to work with in evaluating their product, installation, etc. Since then, no follow up or contact has been made.

3 years ago

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calguy Castro Valley, CA

It took three months to begin installation, the completion was after the projected date, and the workmanship was not very good (nails exposed, loose electrical mountings, etc)

3 years ago

Reply from SunPower

Hello Calguy, I’m sorry to hear that your expectations have not been met. We'd really like to look into this further. When you have a moment, please send us a private message with your contact details. Once I have your account information, I can have an Executive Service Specialist reach out to you to discuss your concerns in detail. We appreciate your business and truly value your feedback. Thank you.

Jul. 7th, 2020

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Jennifer Sofes Rocklin, CA

Great company and people we had a problem with a leak on the room and they came right out and fixed the problem.

3 years ago

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Stephen McConnel Napa, CA

Impressive impact strength, tolerance to a wide range of temperatures and excellent power production.

3 years ago

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Fred K Fort Mohave, AZ

So far my system has exceeded my expectations. Just wish I had the ability to monitor each panel separately.

3 years ago

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Steve T Bethlehem, PA

The equipment and power generated was excellent but the data available to the owner from that equipment is somewhat limited.

3 years ago

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Steve Steinberg Ellington, CT

They have delivered everything they said they would and more. They are a great company to work with.

3 years ago

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Winston Alleyne Brooklyn, NY

It generates more power than I need every month I'm giving back to the grid. the app is easy to use and understand.

3 years ago

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Patt and Bob Salisbury Albuquerque, NM

Performance is perfect. We are in our third year of basic PNM charges every month. Couldnt be better

3 years ago

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Arlene Pfaff

If there have been any problems or any questions, customer support gives a quick response to us right away.

3 years ago Edited January 10, 2024

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Karen S

Very happy with Mark, the salesman to the gentlemen who installed the solar and customer service. Best ever

3 years ago

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An informed user

their attentiveness and quality is good, but there is a lack of coordination with the power company's solar power generation monitor

3 years ago

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The BEST solar company out there!

Everyone has been pleasant and courteous, and the work was done professionally and at no inconvenience to me.

3 years ago

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Sean D

After consulting and researching several companies, Sun Power via CertaSun offered the best product and options

3 years ago

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blank

They did a good job for a good price. They were very professional and kept me well informed thorugh the whole process.

3 years ago

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Joe Steffen

Great group of employees that I interacted with -- and a GREAT solar installment working everyday!!!

3 years ago

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Cynthia Sharp Port Jervis, NY

Ease of dealing with company representative. Ease of completing paperwork. Ease of completing project.

3 years ago

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Atul Chandler, AZ

My experience was really good but I think there are some opportunities for improvement in terms of communication, insight of the mechanism etc.

3 years ago

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Sheryl Jones Desert Hot Springs, CA

Great performance, great support, great sales staff. Handled everything with minimal effort on my part.

3 years ago

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Steve Freitag Palm Springs, CA

Answered all our questions and did a great job in every respect! Installation was even faster than expected.

3 years ago

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T Matley Berkeley, CA

Only used their equipment, installed through approved vendor. Very satisfied with equipment solar production

3 years ago

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M. VanDyken Olivehurst, CA

Great product, and great service. The solar panels look fantastic on my roof, and they were installed crazy fast.

3 years ago

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MB San Jose, CA

Panels are working well -- and when I had a question on monitoring, I received a call back within an hour

4 years ago

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Jim Carlsbad, CA

Easy contract process. Fast, efficient installation. Great performance, ie production exceeds estimates.

4 years ago

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John from Babylon Babylon, NY

Great process from start to finish. Up front and honest. My system looks and performs better than expected.

4 years ago

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JimHry

the product is working well at this time.the system was just connected to on energy provide in Feb. of 2020

4 years ago

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LarryI

Solar panels work very well, but the monitoring system needs some work. Not getting correct reading from consumption meter.

4 years ago

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Alain Yotnegparian

Excellent high performance panels.They perform better then the other manufacturers i am familiar with.

4 years ago

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Chuck

SunPower has the best technical solution that is integrated with comprehensive manufacturer warranty and support.

4 years ago

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Dave

Clearly the most qualified technicians and sales rep with the very best product among all the competition

4 years ago

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DSJ

Thoroughness, ease of working with. Staff goes extra mile to be sure all is correct. Promptly addressed minor issue.

4 years ago

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A Happy Customer

They Installed everything in a Fine Maner and no debris where left on my property when they finished

4 years ago

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Anonymous Warrenton, NC

Always there when you need them. They system is top notch. Energy bill has gone down significantly!!!

4 years ago

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RHot

Performance of the panels are good and a received defective microinverter notification and replacement.

4 years ago

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Joseph

The best panels from the best company, the installers from Ambrose were very professional throughout the process.

4 years ago

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Jason

Sunpower has an awesome product and excellent customer service. Highly recommend Esmay Electric for installation.

4 years ago

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Mike Strong

They truly care about the customer and providing the absolute best service. Not to mention their honesty.

4 years ago

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Rich C

Solar installation has a lot of steps, and SunPower did a really professional job navigating us through the process.

4 years ago

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Bob

Great products and work great. Output is fantastic. I haven't paid a electric bill for over a year.

4 years ago

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Lisa McNeil

Cgreat customer service, outstanding response time...my solar project was completed Way Ahead of time promised!

4 years ago

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Galen Workman

Equipment seems to work well and they are recommended by installers we trust. Their app to track production is weak and needs improvement.

4 years ago

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Joe Gattie

Customer service and their product follow through and follow up. The price was good as well as the financing.

4 years ago

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Pete Capra

Quality of work in regards to appearance on roof to the clean install using the breaker panel for monitoring

4 years ago