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SunPower

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8.5

Overall Score

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Venkat San Jose, CA

The representative was very interactive, and they are timely. Installation process actually took them more than the expected amount of time.

1 year ago

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Reply from SunPower

We really appreciate the kind review and pertinent feedback. Thank you for helping us change the way our world is powered!

Nov. 16th, 2022

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John Camp Verde, AZ

Everybody was very pleasant and done their work and got her done and then cleaned up very well and and was gone.

1 year ago

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Reply from SunPower

We appreciate the glowing review and are thrilled to hear that the team exhibited outstanding professionalism. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Nov. 16th, 2022

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ERIKA A HOLLISTER Hadley, MA

They have been professional and responsive before during and after installation of our solar system.

1 year ago

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Reply from SunPower

Erika, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Oct. 20th, 2022

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Joshua Aguilera Lincoln, CA

From sales person to installation to my first year complete , I have been happy from start to finish

1 year ago

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Reply from SunPower

It's terrific to read that you had a great experience with the sales team! Please reach out to us with any questions or concerns in the future. Thank you for helping us change how the world is powered!

Oct. 20th, 2022

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David Fresno, CA

I've only had it for a few months, but so far we're totally satisfied. There's no problems, no issues.

1 year ago

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Reply from SunPower

Thank you for sharing your SunPower experience. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

Oct. 19th, 2022

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Bill Cluverius Los Angeles, CA

Sun Power delivered on all their promises and I'm very happy with our solar panels and lowered energy costs.

1 year ago

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Reply from SunPower

What an excellent review! We are happy to hear of your savings and satisfaction with our products. Thank you for helping us change how our world is powered!

Oct. 6th, 2022

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Lalet Sharma Pleasanton, CA

Solar system installed for over 1 year, works well no issues. Had an issue with the roof that was fixed.

1 year ago

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Reply from SunPower

We sincerely appreciate the feedback and couldn't be happier with this wonderful review!

Oct. 6th, 2022

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diane williamson Litchfield Park, AZ

Efficient and absolutely love the low energy costs. It would be nice if they had a backup generator for the system.

1 year ago

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Reply from SunPower

We're delighted to hear about your experience! Your feedback is essential to us in improving our services. It is always a goal to see clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Oct. 6th, 2022

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Juan Dorado Chula Vista, CA

My system does not generate enough power to cover the entire bill. If they are feeding the info from my system to my app, surely they can track this pattern. They might claim privacy concerns etc, but I get this site is using cookies. Go with someone else.

1 year ago

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Reply from SunPower

We're sorry to hear that your expectations are not being met and would like to look into this further. When you have a moment, please email us at [email protected] with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.

Oct. 6th, 2022

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Kelson Pflugerville, TX

Quoting process was very informative, installation was pretty easy, and the final product is working great!

1 year ago Edited January 10, 2024

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Reply from SunPower

Kelson, we appreciate your review and are happy to know our product suits you well. Congratulations on going solar, and thank you for helping us change how our world is powered!

Sep. 30th, 2022

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Debra LA Palma, CA

Pproper installation. They were very responsive and answered all of my questions and return my calls.

1 year ago

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Reply from SunPower

We appreciate you letting us know how the installation team did. We're glad to hear that you received great service, Debra. Thanks for helping us change how our world is powered.

Sep. 30th, 2022

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Anonymous

We decided to go with them, they did the survey, we signed the contract and they installed it. It works.

1 year ago

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Reply from SunPower

Glad to hear we met your expectations. We appreciate the review and thank you for helping us change the way our world is powered!

Sep. 30th, 2022

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Curtis Tehachapi, CA

The equipment is performing as it should. It was very smooth. They've answered my questions all along.

1 year ago

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Reply from SunPower

We are delighted to read about your exceptional experiences, Curtis. Thank you for the feedback it is truly appreciated.

Sep. 30th, 2022

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David Warsaw, NY

They've been installed for about 6 years now and haven't had any issues. They seem to be performing good.

1 year ago

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Reply from SunPower

What a wonderful review! We are so happy to hear of your savings and satisfaction with our products. Thanks for helping us change how our world is powered!

Sep. 28th, 2022

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Patricia Las Vegas, NV

The system's doing what it's supposed to be doing: keeping our electric bills at the connection fee right only.

1 year ago

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Reply from SunPower

Thank you for sharing your SunPower experience. It brought us such joy to read your review, and we are delighted to hear that you are saving money and receiving clean energy.

Sep. 28th, 2022

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Charles Wildomar, CA

It's probably surpassed my expectations on its performance. Overall very very good system from installation to support.

1 year ago

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Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Sep. 28th, 2022

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Mark A Chavez Rockwall, TX

System has met and exceeded my expectations. From planners to installers, all were extremely helpful and professional.

1 year ago

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Reply from SunPower

We are delighted to read about your exceptional experiences, Mark. Thank you for helping us change the way our world is powered!

Sep. 9th, 2022

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Jon Ambler Wolcott, CT

Smooth, reliable system. Install was simple. Have been over producing, have two bills so far with a credit.

1 year ago

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Reply from SunPower

We are so delighted to read about your exceptional experiences, Jon Ambler. Thank you for the feedback it is truly appreciated.

Sep. 9th, 2022

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Rodney Moore Quincy, IL

Knowledgeable people with a quality product. Panels perform as well as the information presented to me

1 year ago

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Reply from SunPower

Thank you for sharing, Rodney. It is great to read your satisfaction with your panels and system.

Aug. 25th, 2022

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Rosemarie Jauco Fremont, CA

The process was simple from estimating to project completion, SunPower's David E was great to work with.

1 year ago

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Reply from SunPower

We are delighted that David provided a great experience. Thank you for the review.

Aug. 18th, 2022

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Yvonne Bakersfield, CA

They did a really good job, Jean took care of us and it was very smooth. The customer service was great.

1 year ago

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Reply from SunPower

We appreciate you letting us know how Jean did. We're glad to hear that you received great service, Yvonne. Thanks for helping us change how our world is powered.

Aug. 15th, 2022

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William Martin San Juan Capistrano, CA

Worked as intended. Paid zero dollars after one year in service - not even the monthly SDGE connection fee.

1 year ago

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Reply from SunPower

We are delighted to hear of your savings. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thanks for helping us change how our world is powered!

Aug. 11th, 2022

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Stephen Riso Staten Island, NY

Freedom Solar has done a great job maintaning my current solar panel array and replacing panels when needed.

1 year ago

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Reply from SunPower

Stephen Riso, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Aug. 11th, 2022

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Torrey Pillsbury Julian, CA

Very easy to work with and they keep you informed about the status of your solar system until it's completed.

1 year ago

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Reply from SunPower

We appreciate the positive feedback. It's always a pleasure to provide our customers with the best service possible. Please reach out to us in the future if there is anything we can assist with.

Aug. 4th, 2022

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Roel Sanchez Bakersfield, CA

My equipment is running great. My electric bill has been drastically reduced. Customer service is great

1 year ago

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Reply from SunPower

We are so privileged to be able to read stories like yours. Thank you for the kind review and feedback. Please reach out to us if you need any assistance. We are just a call, message, or email away. Thank you again for helping us change the way our world is powered.

Aug. 4th, 2022

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John Gray Palm Springs, CA

I'm very happy with the product overall, with the service and the people I have been in contact with.

1 year ago

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Reply from SunPower

What a wonderful review! It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thank you for helping us change how our world is powered!

Aug. 4th, 2022

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Juan leonel Gonzalez Fallbrook, CA

Excellent product, great looking panels and spent several months reviewing other manufacture before picking SunPower

1 year ago

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Reply from SunPower

Thank you for sharing your SunPower experience. It is always a goal to offer our customers the best-in-class service and products. Thank you for helping us change the way our world is powered!

Aug. 4th, 2022

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Jack R Buchanan Manti, UT

The system is working very well. We are selling back to power company more than we are using for the circuits that are connected.

1 year ago

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Reply from SunPower

Nothing cracks a smile quite like a low utility bill. We are so happy to hear of your savings and satisfaction with your SunPower system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jul. 28th, 2022

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SuperCinco Monroe, CT

Staff is great Panels work as expected A little over a year with the product and completely satisfied

1 year ago Edited January 10, 2024

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Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jul. 27th, 2022

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Greg Los Altos, CA

Great Panels and Great savings! Once the panels were installed out bills went down to next to nothing.

1 year ago

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Reply from SunPower

We are so happy to hear of your savings and satisfaction with your SunPower system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. Thank you for helping us change the way our world is powered!

Jun. 9th, 2022

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John Anguiano LA Mesa, CA

though there were a few bumps in the process the company worked diligently to resolve everything to my satisfaction

1 year ago

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Reply from SunPower

Thank you so much for sharing your SunPower experience. Your feedback is important to us in improving our services. It's great to hear that service went smoothly and got the system running. We hope you enjoy the new solar system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help.

Jun. 2nd, 2022

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Mark Engelsgjerd Murrieta, CA

The whole process was seamless. The system is working flawlessly and we are able to easily monitor it's output.

1 year ago

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Reply from SunPower

It's terrific to hear that you've enjoyed your SunPower system! Don't hesitate to reach out in the future with any questions or concerns. We sincerely appreciate the feedback and thank you for helping us change the way our world is powered!

Jun. 2nd, 2022

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Jamie Mason Bakersfield, CA

Very attentive and detail oriented - was always updated in a timely manner about the status of my installation.

1 year ago

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Reply from SunPower

We appreciate the glowing review and are thrilled to hear that the team exhibited outstanding professionalism. If there is anything that we can assist with in the future, don't hesitate to contact us. Thank you for helping us change the way our world is powered!

Jun. 2nd, 2022

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Tetsuya Kobayashi Pleasanton, CA

SunPower offers great product with high quality. Sales rep I worked with was knowledgeable enough and behaved nicely.

1 year ago

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Reply from SunPower

We appreciate your review, and feedback, Tetsuya. Thank you for helping us change the way our world is powered!

Jun. 2nd, 2022

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Kyle James Beatty Corona, CA

Process was smooth, efficient and I was not pushed in the sales process. The end result is better than expected

1 year ago

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Reply from SunPower

It's delightful that you experienced a smooth, efficient transition to solar. We are thrilled to have exceeded your expectations. Thank you for helping us change how our world is powered!

May. 26th, 2022

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Rafael Hernandez East Haven, CT

The staff are excellent to work with and are ready to help with any problems that may occur immediately.

1 year ago

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Reply from SunPower

Rafael, thanks for the review! We love hearing feedback like this. It's always nice to hear how our team is doing.

May. 26th, 2022

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Rob Malinski Austin, TX

The sales rep was very concise and answered all my questions. The process timeline was laid out and was very accurate.

1 year ago

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Reply from SunPower

Hi Rob, we appreciate you giving us your great feedback. We are glad to hear that the representative provided you with such great help to answer all your questions. Please feel free to reach out if there is a issue or concern we address in the future.

May. 23rd, 2022

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Chester Hobbs Desert Hot Springs, CA

Panels are very efficient and working as expected. Installation was completed in less than half a day.

1 year ago

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Reply from SunPower

Thanks for the amazing review you took the time to leave for us, Chester. It's a joy to see customers happy with product we provide and meets their expectations. Let us know if there is something we can help with later down the road. Thanks again!

May. 23rd, 2022

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Raymundo Gomez Bakersfield, CA

Instalation was great but the online finance feature was awe full. I was trying to get financed for 20 years but it defaulted to 25 years.

1 year ago

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Reply from SunPower

We are sorry to hear that you weren't able to chose the option you wanted. I'd be more than happy to assist you with the matter. Could please provide us more details regarding this issue? So, I can better help you and get this addressed.

May. 18th, 2022

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Felipe and Melanie Cerdan Santa Clarita, CA

The process was seamless from beginning to end. The customer service was amazing through the whole process.

1 year ago

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Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

May. 12th, 2022

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Rick Sanger Long Beach, CA

Professional, friendly, courteous & helpful. Everything delivered exactly as quoted & panels are working great!

1 year ago

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Reply from SunPower

We are delighted to have met your expectations and that you experienced professional, personable service. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

May. 12th, 2022

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Kyle Contreras Galveston, TX

Always answered my emails and texts. Cost was explained up front, installation crews were on time, courteous.

1 year ago

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Reply from SunPower

Thank you for shanking you SunPower experience. We really appreciate the kind review and pertinent feedback. Thank you for helping us change the way our world is powered!

May. 12th, 2022

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LESLIE JAMES Oakland, CA

Start to finish each person representing SUNPOWER had the same goals in common Customer satisfaction THANK YOU

1 year ago

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Reply from SunPower

It's wonderful to hear your SunPower success story! It is always a pleasure seeing clients happy and confident with their results in choosing SunPower. We're always here to help and are just a call, message, or email away. Thank you for helping us change the way our world is powered!

May. 5th, 2022

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Mark Cherek Keller, TX

The installation and performance was as expected. My system has saved me every month on my electric bill.

1 year ago

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Reply from SunPower

It's terrific that you are saving money and receiving clean energy with your SunPower system. Please reach out to us with any questions or concerns in the future. We'd more than happy to assist you. Thank you for taking the time out to post a review.

May. 5th, 2022

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MADRIENNE A PETITJEAN Richmond, TX

They did what they said. They showed up on time, followed through with a plan and executed it in a timely fashion.

1 year ago

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Reply from SunPower

It's splendid that your SunPower system is meeting your expectations. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Apr. 28th, 2022

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Renan A Morales Bronx, NY

Excellent Service and a great purchase. The panels are saving us a ton of money on electrical bills.

1 year ago

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Reply from SunPower

Thank you for sharing your SunPower experience. It's a true delight to hear of your savings! We sincerely appreciate your feedback. Thank you so much for choosing SunPower and helping us change the way the world is powered!

Apr. 28th, 2022

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Thomas Beyersdorf Lake Havasu City, AZ

Very good on communication, and installers were superb. Also, system is working better than expected!!

1 year ago

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Reply from SunPower

It is great to read how satisfied you are with your system and experience, Thomas. Thank you for helping us change the way our world is powered!

Apr. 28th, 2022

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mr workout Hercules, CA

Easy to work with and kept lines of communication open. Quick to respond to any question and honest with responses.

1 year ago

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Reply from SunPower

We are delighted to see your satisfaction with your SunPower experience. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for helping us change the way the world is powered.

Apr. 28th, 2022

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Mark Escondido, CA

Installation process was great. Everybody did a great job. It is working fine. We haven’t had any problems.

1 year ago

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Reply from SunPower

It's nice to see that you are happy with your experience so far, Mark. Please let us know if there is question or concern we can address later down the road.

Apr. 25th, 2022

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David Gilbertville, MA

Based on my research, Sun Power has the best panels. It has performed fine. Installation went very smoothly.

1 year ago

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Reply from SunPower

HI David, it is great to see you doing some research on your our panels. We are happy to see that you have such great things to say about our products. We hope you continue to enjoy your panels and if there are any issues, please contact us.

Apr. 25th, 2022