Name: SunPower
Rating: 3.9

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Verified Customer

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Marlene Vacaville, CA

Customer service is great! Everyone employee that I have had interaction with has been polite and very helpful.

9 months ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Jul. 12th, 2023

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Verified Customer

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Ketan

9 months ago

Reply from SunPower

Ketan, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!

Jun. 22nd, 2023

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Verified Customer

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Quentin Brooks Chula Vista, CA

The system works great. I have generated more energy than expected. Thanks for making this a nice summer, even if its HOT, we will still be cool!!

9 months ago

Reply from SunPower

Quentin, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!

Jun. 28th, 2023

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Verified Customer

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Scott White Washington, IL

So far so good. Legacy Solar installing Sunpower equipment has been great thus far. Two months I been turned on.

9 months ago

Reply from SunPower

Hi Scott, we are so happy to see how satisfied you are with your SunPower system. Please reach out in the future with any further questions that may arise or any additional feedback. Seeing clients happy and confident with their results in choosing SunPower is always a pleasure. Thank you for helping us change how our world is powered!

Jun. 28th, 2023

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Stephen Los Angeles, CA

I sent Amanda an email the other day asking why our first true up was $1,500 when we used less electricity that the year before getting solar. Haven't heard back yet.

10 months ago

Reply from SunPower

We understand your frustration and assure you your case manager is actively working toward a resolution. We will reach out as soon as we have more information.

Jun. 15th, 2023

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Verified Customer

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Vernon Los Angeles, CA

Love our SunPower system. No electric bill and no connection fee. Plus helping the environment. Made sense to us.

10 months ago

Reply from SunPower

Nothing cracks a smile quite like a low utility bill. We are so happy to hear of your savings and satisfaction with your SunPower system. Please reach out to us with any questions or concerns in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jun. 14th, 2023

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Verified Customer

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Mike S. Plano, TX

Great products and warranty, but the best part is working with their outstanding local dealer/installer, Freedom Solar.

10 months ago

Reply from SunPower

Mike, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Jun. 7th, 2023

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Rich Heath Chula Vista, CA

One of the components was not installed and I was unaware that it wasn't installed till a later date. They were quick and amazingly professional

10 months ago

Reply from SunPower

Thank you for sharing your SunPower experience. We strive to give our customers the best-in-class service and products. Please feel free to contact us if there is anything we can assist with in the future. Our team is always ready to help. Thank you for helping us change the way our world is powered!

Jun. 7th, 2023

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Verified Customer

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Ben Schwartz

Sunpower has exceeded all of my expectations! As a solar rep, I set a high bar and they delivered!!!

10 months ago

Reply from SunPower

We are delighted to hear of your satisfaction! Seeing clients happy and confident with their results in choosing SunPower is always a goal. Thank you for helping us change how our world is powered!

May. 31st, 2023

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John Santa Rosa, CA

I've only had it in a year, but so far it seems to perform like it's supposed to. Customer service is always pretty responsive.

11 months ago

Reply from SunPower

We sincerely appreciate you sharing your SunPower experience. It's always a goal to provide our customers with the best service possible. If there is anything that we can assist with in the future, don't hesitate to contact us. Thank you for helping us change the way our world is powered!

May. 18th, 2023

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Verified Customer

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Tony Licata North Richland Hills, TX

I like the efficiency and durability of the panels along with the "invisi line" of the framing brackets.

11 months ago

Reply from SunPower

We sincerely appreciate you sharing your SunPower experience. It's always a goal to provide our customers with the best products possible. If there is anything that we can assist with in the future, don't hesitate to contact us. Thank you for helping us change the way our world is powered!

May. 17th, 2023

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Larry Rybicki Hanover Park, IL

Customer service with SunPower is one of the worst I’ve ever had to deal with. I’ve been assigned a coordinator that hasn’t responded to 5 emails requesting a status on my outgoing outage. When I call the customer support line they aren’t aware of what the repair tech did on his visit on 10-13. That’s when he removed and inspected 13 panels and declared they are beyond repair and must be replaced. He also removed the trunk wires for the panels and Disconnected the entire system. I’ve heard not a word from SunPower about replacement etc. It was very frustrating this morning when customer support said they don’t see anything in the case notes. The case number is 03228248. And the coordinator who doesn’t respond is a Sandra Casanova My problem has been going on since February of 2023. That’s over 8 months. Solar power is great just hope and pray you never have any problems.

5 months ago

Reply from SunPower

Larry, we appreciate you bringing this to our attention and sorry to read to your frustrations. Your case has been escalated for review and further investigation and your review has been included for reference. A specialist will be reaching out to follow-up with you. We want to restore you faith in SunPower and look forward to talking to you soon.

Oct. 27th, 2023

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George Suarez West Sacramento, CA

I got solar panels installed in May and There has been a faulty panel that has been up there ever since. It has taken multiple visits for technicians to diagnose and the problem still has not been resolved. The warranty does not discuss how quickly something is supposed to be fixed. When you get solar, you are responsible for the performance of your own system so be aware that in that regard it's another headache vs just being connected to the utility. Sunpower does not make it easier. It's not the installers fault in this case. Sunpower just won't approve the repair and replacement. Furthermore, the problem was pretty obvious that the panel was underperforming and for some reason this has taken months to escalate with me having to push the ball forward. If I hadn't reached out and continued to reach out the problem still wouldn't have been looked at. To this day, the panel has not been replaced. With all the technicians they sent out, it would've been more cost effective to have replaced the panel by now.

6 months ago

Reply from SunPower

Hi there George! We apologize for your experience and understand your frustration. Thankfully SunPower offers service capabilities in the palm of your hand with our mySunPower app. Enjoy features like rapid support, scheduling your own service appointments, direct chat, and production monitoring. We appreciate your feedback and hope to constantly improve to meet the needs of our clients.

Oct. 25th, 2023

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CastaicNeighbor Castaic, CA

SunPower installed solar panels on my home in Feb 2023. In Aug 2023 there was a major storm in the area, the first of the season, and we realized that water was leaking into the home due to broken tiles on the roof. SunPower installers were the only people that had been on our roof for years and we had never had any issues whatsoever with leaks prior to this, so we knew the leak was caused by the installers. SunPower sent inspectors who agreed that the damage was caused by SunPower and that the company would take care of the repairs. We recorded that conversation. Three days later, we received official communication from SunPower stating that they would NOT be accepting responsibility, even after we sent them a copy of the recording in addition to several estimates from contractors stating in the estimates that in their professional opinion, the damage was caused by broken tiles (i.e., not by 'wear and tear'). The total cost to repair our home from this damage is approximately $20,000 (between the roof and the water damage in the ceilings and walls inside). We're now in the process of working with contractors to repair the damage, and paying for it all out of pocket. SunPower still refuses to accept any responsibility.

6 months ago

Reply from SunPower

Your case manager has an open case with you and your insurance awaiting any additional information that you can provide. We appreciate you bringing this to our attention and have submitted your concerns to your case for further investigation.

Oct. 17th, 2023

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John Paunan Chicago, IL

Since the installation of my home solar panel system, the system has had both performance issues, as guaranteed by the lease agreement, and problems with roof leaks. While the performance issue was eventually addressed, after only being brought to their attention, the roof leak has been on-going and continuous. Both companies (SunPower/Certasun) were at first accommodating to resolve the issues, but recently, they have determined that the roof leak was not do to the solar installation. The roof leaks are located in the same place and right underneath the solar panel mount assembly. I have been trying to get both companies to comply with the mitigation requirements as spelled out in the lease agreement, but as of yet neither have complied. They should not be offering solar services if they cannot follow through on their guarantees. This gives me pause to use solar energy in the future, which is unfortunate, and I certainly won't be dealing with either of these companies again!

6 months ago

Reply from SunPower

Hi John, we appreciate your review and understand your frustration. We see that you have an active case and an Executive Support Specialist is working with you to resolve your issues. You can expect your specialist to continue to stay in touch and keep you up to date with their progress. Thank you for your feedback and we look forward to talking to you again soon.

Oct. 3rd, 2023

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Mike Rubino Loomis, CA

This is a late review, but I feel it valuable for this looking into a solar system with Sunpower. Horrible experience all around. I have signed contracts April 8th, to get in under the April 15th deadline. Sunpower failed to submit the paperwork, it never left the office! So I missed out on the NEM 2.0. When contacting Sunpower they pushed it off to someone else. I called all the way up to the corporate office, the secretary said someone would call me the next day, they never have. If that’s the type of service you are looking for, then good luck. It’s frustrating when this company will not assume the responsibility of not performing their job.

7 months ago

Reply from SunPower

I’m sorry to hear you did not make the NEM 2.0 deadline of April 14th, 2023. Although we worked tirelessly to meet the customer demand, SunPower could not guarantee submission for contracts signed after March 1, 2023, due to the extremely high volume of applications during that time. To meet the NEM submission requirements, all the numbered conditions must be met. For customer’s that did not make the cutoff date, the option to cancel the contract was provided with no financial obligation or recourse.

(1)Site survey
(2)A single-line diagram (a simplified representation of an electrical system)
(3)Completed application, free of major deficiencies (e.g. no blanks, incomplete/inaccurate document, changes requiring resubmission per Rule 21)
(4)A signed Contractor State License Board (CSLB) Disclosure and Solar Consumer Protection Guide
(5)A signed Agreement and Authorization Form

Sep. 22nd, 2023

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David Guerrero The Bronx, NY

The initial process from sales to contract signing was great. Kyle with sales and sue with the project coordination really got through the installation schedule very fast and efficiently. Problems started when they arrived for the installation. The panels were not installed per the drawings. The inside flex conduit was stretched like a water hose pulling the wiring from my breaker panels based on how stretched it was. Multiple holes were left in my walls which are still unpatched. When I brought this up to the sales dep. They came out the following week and explained that they needed to add another switch because of the distance but wouldn't unless I said something. Then of course I paid cash for the system and upon turning it on and immediately not working, everyone had gone silent.The sales rep quit, the project manager has said it's not his issue and to talk to customer service (on multiple occasions). When contacted tech support to submit service tickets to get it to work they even mentioned a ticket should have been submitted after energizing the system but of course, the project coordinator didn't care so he didn't. The customer service staff try to help, but are met with the same, if not worse response from their supervisors to relay to me, which has been 'we will get back to you' which they never do. All their answers and excuses are scripted. Always say "the project manager is with another homeowner on the phone, but asked me to relay XXX, the manager is not available now, but i will personally call you in the morning with her on the line" and they never do". It has gotten to the point that after being placed on hold, I tell the rep "so, this is what you're going to say now, because that's the script and ive heard it before" and all they do is laugh because it was exactly what they were going to say.Now I'm sitting with 56k worth of solar panels on my roof, completely dead and useless, and never worked., and the only response I get is 'Our next appt is in October You want to cancel it?! (The installation was in July!), and this is just to check the system, who knows when it will be functional? Now looking at all these reviews, it seems that everyone (hundreds if not thousands of consumers) is going through an identical experience. We all get the same scripted responses "A member of the escalation team will reach out in 1-3 business days" and they never do, and nothing ever happens beyond that. I highly recommend you stay away. It is not worth the trouble, carelessness, and aggravation. Definitely the worst experience I've ever encountered with any company. And what makes it worse is that while the reps try to help, you can hear in their voice they're met with the same arrogance and helplessness from their own team. SunPowers long history is what brought me to buy their panels, but this has been a nightmare of a company to deal with, and 50K out of my pocket on panels that don't work, and when they do, who knows for how may days they'll stay functional. From seeing other reviews - seems like not for long.

7 months ago

Reply from SunPower

Hi David, we sincerely apologize for your experience and would like to look into this further. When you have a moment, please email us at [email protected] with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.

Sep. 14th, 2023

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N Greene Boston, MA

SunPower completed the installation of my system in early May 2023. On May 30th they sent me an email to inform me that they had identified a problem that would require a site visit to repair the fault. I heard nothing from them all through June but the system appeared to be functioning normally. In early July I started to see some issues with data being reported in the app and called them. Nothing was done to fix the issue. On July 23rd, the system stopped working and despite calling on numerous occasions and being told that this was being escalated (see my previous review) they have still not scheduled a technician to come out. It is now September 15th and the only response I get is that their technicians are not available but "they are working on it". Since I bought the system outright rather than lease, I can only assume that they are prioritizing new (paying) customers over supporting their existing ones who have paid them their money! Update: On September 26th (4 months after the initial problem was identified by them and 2 months after the system stopped functioning), SunPower finally sent a technician to fix the problem. It was apparently caused by an automatic software update that failed and it only took a few hours to rectify. However, this was only after I sent letters of complaint via certified mail to their CEO, CTO, and Legal Chief of Staff and Director of Operations stating that I would be pursuing legal avenues to get a full refund of the purchase cost if they did not fulfill their contractual obligations. I cannot say for sure whether my actions directly resulted in an elevated urgency to get someone out to my home but it does seem a like a large coincidence that they sent someone within 2 weeks of receiving the letters.

7 months ago Edited October 2, 2023

Reply from SunPower

Mr. Greene, we understand your frustration and appreciate your feedback. A case has been created on your behalf, submitted to our Escalations Specialist Team for further investigation, and a case manager will continue to work with you to resolve your issue as quickly as possible. Thank you for bringing this to our attention and we look forward to talking to you again soon.

Aug. 28th, 2023

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Marie K Los Angeles, CA

We installed 28 panels through Sun Power at the end of 2022. The installers were not Sun Power employees. They were subcontractors who damaged the roof. I am one of the few homeowners who will climb on the roof to see what is going on, otherwise I would not have known. They came back to repair the many holes and damaged roof tiles (good thing I had some extra left over). Finally after much back and forth the system came on line, but the full system has never worked properly. We have had many visits from subcontractors who would try to fix it. On the last visit, they installed 27 out of 28 microinverters. Now there are 26 out of 28 working (I think). Although now, the subcontractor is not responding to them and so it seems that I am stuck. Contemplating legal action.

8 months ago

Reply from SunPower

Hi Marie, we sincerely apologize for your experience and would like to look into this further. When you have a moment, please email us at [email protected] with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.

Aug. 18th, 2023

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ROBERT david BRANSON Rockford, IL

Received several delays on installation. First, the initial inspection was cancelled just hour before it was scheduled. Second, the permit process, despite what I told them caused delay when the request was sent to the city of my zip-code even though I am in the county. Third, panels were supposed to be ready when the permitting was complete but were not. Then, the electrical installation was incorrect; the panel out was on the wrong side of the meter which was discovered only when my first electric bill showed zero feed into the grid even though their app showed otherwise. Dealing with them has been a matter of referral by their corporate to the sales and back to corporate 800 number which, after a lenghty conversation, it was determined that a supervisor had to be involved in compensation issues. Unfortunately, none were available??? The were to call back within 24 to 48 hours which also was ignored. BEWARE - satisfaction after the sale is apparently not their goal!

8 months ago

Reply from SunPower

Hi Robert, we sincerely apologize for your experience and would like to look into this further. When you have a moment, please email us at [email protected] with your contact details. We will reach out to provide you with assistance and work towards a resolution. We value your business and thank you for bringing this to our attention.

Aug. 17th, 2023

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Karl Seattle, WA

There's lots of good information provided from the company. Seamless and flawless. It is producing all of the power that was forecasted.

1 year ago

Reply from SunPower

Karl, it is great to read that you had an exceptional experience going solar. We appreciate your review and thank you for helping us change the way our world is powered!

Mar. 22nd, 2023

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Wright Ben San Marcos, CA

They were very good with us. They were responsive. They were very good. They were very quick and prompt. They seem to work very well.

1 year ago

Reply from SunPower

Wright, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Mar. 22nd, 2023

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Anonymous Chico, CA

When they installed it, it was great, it went well. It's winter time and I haven't been getting the amount yet, it's new, so I'm waiting.

1 year ago

Reply from SunPower

We appreciate you sharing your exceptional experience. Thank you for helping us change the way our world is powered!

Feb. 27th, 2023

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Bonnie Goodyear, AZ

When my equipment failed, they were the first ones here to help me settle the equipment, getting it fixed, and they compensated me for the loss of power.

1 year ago

Reply from SunPower

Bonnie, it is great to read that you received exceptional service. Thank you for helping us change the way our world is powered!

Feb. 27th, 2023

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Alan Staten Island, NY

I like the way they installed everything. All the pipes were hidden, when I see other companies, they're all out in the open.

1 year ago

Reply from SunPower

Hi, we are so happy to see how satisfied you are with your SunPower system. Please reach out in the future with any further questions that may arise or any additional feedback. Seeing clients happy and confident with their results in choosing SunPower is always a pleasure. Welcome aboard!

Feb. 23rd, 2023

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Andrew Westminster, CA

I have issues, I call, this is the fifth time I call and no response. Not even the sales rep, not even the customer service, not even the technical support. None of them return my call, my e-mail.

1 year ago

Reply from SunPower

We're sorry to read about your experience and understand your frustration. When you have a moment, Please call our support team at 1-800-SUNPOWER (1-800-786-7693) or shoot us an email to [email protected]. Thank you for your feedback and we look forward to talking to you.

Feb. 23rd, 2023

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Anonymous Wilton, CA

It's operating as advertised, and it was a very nice neat installation of the panels on the roof. There were a lot of errors that were made during the installation.

1 year ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us at 1-800-SunPower in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Jan. 19th, 2023

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Jeffrey Smyly Orinda, CA

Sun Power system has worked great since it was installed. The batteries help during power outages and helping augment expensive rate periods.

1 year ago

Reply from SunPower

We appreciate you sharing your SunPower experience. It's exciting to have you as part of the SunPower family, and it's such a joy to see your satisfaction with your transition to solar. Please reach out to us if there is anything we can assist you with in the future. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Terry Engel Sequim, WA

Even though I haven't heard from you except for surveys, I haen't had any problems and the aarray has produced more than I expected.

1 year ago

Reply from SunPower

We appreciate your feedback and delighted to read the system is meeting your expectations, Terry. If you have any questions or concerns please shoot us a private message here on Best Company and we will be happy to have a specialist assist you. Thank you for helping us change the way our world is powered!

Jan. 5th, 2023

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Georges Pelpel Grass Valley, CA

Chose the Sunpower panels due to highly positive reviews. California Solar of Grass Valley, the installer has been top notch as well

1 year ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Dec. 1st, 2022

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Mike Crist

SunPower has been great!! It has given us peace of mind that we don't have to worry about the constant increases in electric prices .

1 year ago Edited January 10, 2024

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Mike. Congratulations on going solar, and thank you for helping us change how our world is powered!

Nov. 17th, 2022

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Terry & Margo Westrum San Antonio, TX

The SunPower panels are amazing. They are generating more electricity for my home than what our electric company is sending us.

1 year ago

Reply from SunPower

We appreciate your review and are happy to know you are enjoying your panels, Terry & Margo. Congratulations on going solar, and thank you for helping us change how our world is powered!

Nov. 17th, 2022

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David

The system has a low interest rate and works as advertised. Installation was completed in just one day - they were done by 4pm.

1 year ago

Reply from SunPower

We appreciate the positive feedback. It's always a pleasure to provide our customers with the best service possible.

Nov. 16th, 2022

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Robert Albion, NY

My main reason that I chose SunPower was because of the extra efficiency. It was simple. Installer did all the work. I paid the bill.

1 year ago

Reply from SunPower

Hi Robert! Thank you for sharing your experience.

Nov. 16th, 2022

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Sherry Prescott Valley, AZ

They respond quickly, installation was very speedy, and it works well. We have an app that we can see the amount of solar power.

1 year ago

Reply from SunPower

Glad to see you are taking advantage of the mySunPower.com monitoring app. Thanks for helping change the way our world is powered.

Nov. 16th, 2022

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Sandra Napa, CA

I've enjoyed it for the past year and I've been very pleased with SunPower, solar panels, the battery backup, everything.

1 year ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Sandra. Congratulations on going solar, and thank you for helping us change how our world is powered!

Nov. 16th, 2022

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Marvin Roseville, CA

It works really well. The installation process was very good. They were fast. They did a good job. They did everything fine.

1 year ago

Reply from SunPower

We are delighted to see your satisfaction with the installation process. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Nov. 16th, 2022

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Anthony Forked River, NJ

I got a lot of satisfaction but I was disappointed with my follow up representative, who was with me for three months. I'm generating more power than I'm using.

1 year ago

Reply from SunPower

We appreciate your review and are happy to know our product suits you well, Anthony. Give us a call at 1-800-SunPower if there are any issues you still need resolved and we will happily assist you. Congratulations on going solar, and thank you for helping us change how our world is powered!

Nov. 16th, 2022

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Carlos Munoz LA Mesa, CA

They identified my system had a problem and came out and fixed it. Also showed me how I can see both systems on ky app.

1 year ago

Reply from SunPower

We are delighted to read about your exceptional experiences with customer service as well as the app, Carlos. Thank you for the feedback it is truly appreciated.

Nov. 3rd, 2022

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Steven Shafer Port Angeles, WA

The installation was performed promptly and very professionally. So far the performlance of the system has exceeded expectations.

1 year ago

Reply from SunPower

Steven, we appreciate you taking the time to share your feedback with us and are so glad to hear that you received great service.

Nov. 3rd, 2022

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Earl Kane Tulare, CA

So far so good. Installation was quick and professionally done. Just got our first electric bill and we have a credit!

1 year ago

Reply from SunPower

We appreciate the glowing review and are pleased to hear of your savings. If there is anything that we can assist with in the future, don't hesitate to contact us. Thanks!

Nov. 3rd, 2022

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Jesse Jimenez Bakersfield, CA

Professional reps, very easy to communicate with, system looks great on my roof, and app to check in on solar is very easy to use.

1 year ago

Reply from SunPower

We appreciate you taking the time to let us know how much you are enjoying your app and experience with our team, Jesse. Thank you for helping us change the way our world is powered!

Oct. 27th, 2022

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Dov Cohen Lafayette, CA

The purchasing process was straightforward. There were no hidden costs. The installation was completed promptly and professionally.

1 year ago

Reply from SunPower

We're so glad to hear it! Be sure to visit our blog for up to date info on how to make the most out of your SunPower solar system. https://us.sunpower.com/blog

Oct. 20th, 2022

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Jose Cifuentes Daytona Beach, FL

From purchasing the service and going through the transition of independent electrical sun-power guides you all the way! Therefore I recommend them!

1 year ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Oct. 20th, 2022

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Dale Rio East Brookfield, MA

When the calculation was done on the ability to satisfy my power usage for my heat pumps that it would generate enough kW. As of now, it does not look like I will have enough saved up to pay for my usage of heat?

1 year ago

Reply from SunPower

Thank you for taking the time to share your experience. Your feedback is essential to us in improving our services. Please contact us in the future with any questions you may have.

Oct. 20th, 2022

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Trevor Santee, CA

They were responsive when we reached out to them. The equipment's been reliable and I like the app that shows how much energy is being produced.

1 year ago

Reply from SunPower

We appreciate you taking the time to let us know how much you are enjoying your app and experience with our team, Trevor. Thank you for helping us change the way our world is powered!

Oct. 19th, 2022

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Ronald Shingle Springs, CA

Very friendly people to work with and very informative. We had solar before with another company and SunPower so much easier to work with.

1 year ago

Reply from SunPower

Ronald, it is wonderful to read how exceptional your experience has been. Thank you for helping us change the way our world is powered!

Oct. 19th, 2022

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Alex Orinda, CA

They've always been responsive, installation was completed on time. I'm not an expert on solar products, but they seem to be working fine.

1 year ago

Reply from SunPower

we appreciate your feedback and are so appreciative of your review We pride ourselves on our customer service and see your experience was no exception. Please reach out to us in the future with any questions you may have. Thank you for helping us change the way our world is powered!

Oct. 19th, 2022

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Verified Customer

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Eliana V. Ventura, CA

The process was straight forward. The installation was even easier as the crew worked fast and did everything right the first time.

1 year ago

Reply from SunPower

We are delighted to see your satisfaction with the installation process. We sincerely appreciate the feedback and couldn't be happier with this glowing review. Thank you so much for choosing SunPower and helping us change the way the world is powered.

Oct. 6th, 2022

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Verified Customer

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adrian zepeda Beaumont, TX

Very professional and up front.low pressure sales and did exactly what they said they would do and when they would do it. Seemless process.

1 year ago

Reply from SunPower

Thanks for the review, Adrian! We love hearing feedback like this. It's always nice to hear how our team is doing.

Sep. 30th, 2022