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Sunnova

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1,029 User Reviews

8.1

Overall Score

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B. Fehl Oak Bluffs, MA

They’ve saved us a lot of money already.

3 months ago

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Reply from Sunnova

Hello Fehl , we work hard to make the switch to solar hassle-free. We are so happy to hear your experience reflected what we strive for. Thank you for your positive feedback and welcome to the Sunnova Family!^vb

May. 24th, 2021

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star star star star star

Don Uncasville, CT

Produces the energy they said at a fair price

5 months ago

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Reply from Sunnova

Thank you for the note, Don. Welcome to the Sunnova family! ^JD

Mar. 25th, 2021

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star star star star star_border

jim ogilvie Sewell, NJ

they were always there ready to answer any and all questions.

1 year ago

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Reply from Sunnova

Good afternoon Jim, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Sep. 8th, 2020

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star star star star star_border

Alfonso Legaspi Waipahu, HI

good service and promptness in delivery of goods and services

1 year ago

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Reply from Sunnova

Mr. Legaspi, thank you for the kind words. We are excited that you're happy with your new solar system!^JD

Jun. 16th, 2020

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star star star star star

Larry Shaffer Las Vegas, NV

Sun nova has lived up to the salesman guarantee.

1 year ago

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Reply from Sunnova

Thank you for your note, Larry. Welcome to the Sunnova family!^JD

Jun. 16th, 2020

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star star star star star

Barbara Dearth Orleans, MA

Start to finish awesome care of customer

1 year ago

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Reply from Sunnova

Good morning Barbara, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Jun. 9th, 2020

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star star star star star

Tommy Riverside, CA

They always keep me updated on my account

1 year ago

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Reply from Sunnova

Good morning Tommy, Thank you for your positive feedback sand welcome to the Sunnova family!. ^MP

Jun. 9th, 2020

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star star star star star

Ronald Duarte New Bedford, MA

Simply save me money and excellent service.

1 year ago

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Reply from Sunnova

Good morning Ronald, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Jun. 9th, 2020

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star star star star star

Nelson Mohr Bakersfield, CA

Honest service at a fair price. Peace of mind.

1 year ago

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Reply from Sunnova

Good morning Nelson, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Jun. 9th, 2020

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star star star star star

Bob Seier Laurys Station, PA

First rate from job conception through construction.

1 year ago

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Reply from Sunnova

Good morning Bob, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Jun. 9th, 2020

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star star star star star

Lee Ann Spence

Excellent performance and customer service.

1 year ago

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Reply from Sunnova

Good morning Lee Ann Spence, thank you for your feedback and welcome to the Sunnova family!. ^MP

May. 18th, 2020

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star star star star star

Gary Zellers

Everything was done on time and it was a very neat job.

1 year ago

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Reply from Sunnova

Good morning Gary Zellers, Thank you for your feedback and welcome to the Sunnova family!. ^MP

May. 18th, 2020

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star star star star star

Valerie Diehl Shiloh, PA

Very professional workers and staff, timely install

1 year ago

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Reply from Sunnova

Thank you, Valerie Diehl! We aim to provide the best customer experience, and we are constantly working to make our installation process as hassle-free as possible. Welcome to Sunnova family!^OA

May. 1st, 2020

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star star star star star

Jose Carlos Houston, TX

because is very good service and take care on all system

1 year ago

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Reply from Sunnova

Good morning Jose Carlos, Thank you for your 5 star review and welcome to the Sunnova family!. ^MP

Apr. 21st, 2020

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star star star star star

Kaen Fort Worth, TX

Diligent workers and kind, courteous sales staff.

1 year ago

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Reply from Sunnova

Good morning Kaen, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Apr. 21st, 2020

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star star star star star

Susan Russell

They worked hard to meet our special energy needs.

1 year ago

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Reply from Sunnova

Good morning Susan, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Apr. 21st, 2020

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star star star star star

Maria

Salesperson was personable and knowledgeable

1 year ago

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Reply from Sunnova

Good morning Maria, thank you for your feedback and welcome to the Sunnova family!. ^MP

Mar. 9th, 2020

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star star star star star

Al Goldsmith

Efficient and delivered on what they promised

1 year ago

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Reply from Sunnova

Good afternoon Al, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Mar. 4th, 2020

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star star star star star

Al

Very friendly, kept me informed for the entire process

1 year ago

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Reply from Sunnova

Hello Al, we work hard to make the switch to solar hassle-free. We are so happy to hear your experience reflected what we strive for. Thank you for your positive feedback and welcome to the Sunnova Family! Thank you^MO

Feb. 26th, 2020

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star star star star star_border

Joanne newcomb

Very kind,efficient people who I talk to and came to my home. Thanks

1 year ago

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Reply from Sunnova

Hello Joanne, we work hard to make the switch to solar hassle-free. We are so happy to hear your experience reflected what we strive for. Thank you for your positive feedback and welcome to the Sunnova Family! Thank you^OA

Feb. 26th, 2020

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Alfonso Clark

Andrew the sales rep was very respectful knowledgeable And very professional

1 year ago

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Reply from Sunnova

Hello Alfonso Clark, we work hard to make the switch to solar hassle-free. We are so happy to hear your experience reflected what we strive for. Thank you for your positive feedback and welcome to the Sunnova Family! Thank you^MO

Feb. 26th, 2020

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star star star star_border star_border

David Vega

They were great when I was setting up to buy something, support since purchase stinks.

1 year ago

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Reply from Sunnova

Hello David Vega, we are sorry to hear that this was your experience with Sunnova we work hard to make the switch to solar hassle-free. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words . Welcome to our Sunnova Family!^OA

Feb. 15th, 2020

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star star star star star

Mary Tessaro

Great communication & explanations. No cost to me.

1 year ago

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Reply from Sunnova

Hello Mary Tessaro we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback.^OA

Jul. 14th, 2020

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star star star star star

Alona McFarland

because of savings and all is working out

1 year ago

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Reply from Sunnova

Good morning Alona, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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star star star star star_border

Valerie Sculthorpe

Easy to deal with. Smooth transaction. Great customer service.

1 year ago

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Reply from Sunnova

Good morning Valerie, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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star star star star star

Eligio Crespo jr

Install was great was up before the time they told me

1 year ago

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Reply from Sunnova

Good morning Eligio, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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star star star star star

Stanley Chapman

Very professional everything was done well

1 year ago

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Reply from Sunnova

Good morning Stanley, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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star star star star star_border

Dawn and Tom Curtin

We're new customers and only have one month of service to base any comment on.

1 year ago

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Reply from Sunnova

Good morning Dawn and Tom Curtin, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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star star star star star_border

Orlando Uribe

They provided excellent service. They were very flexible with us. Good folks.

1 year ago

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Reply from Sunnova

Good morning Orlando, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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star star star star star

Lou s.

Everything went smoothly from sale to installation.

1 year ago

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Reply from Sunnova

Good morning Louis, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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star star star star star

Shon T

They were very professional ontime and hassle free

1 year ago

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Reply from Sunnova

Good morning Shon T, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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star star star star star

Lola

Set up was quick and neat. So far so good.

1 year ago

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Reply from Sunnova

Good morning Lola, Thank you for your positive feedback and welcome to the Sunnova family!. ^MP

Feb. 11th, 2020

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star star_border star_border star_border star_border

Scott Hubert

The install contractors left metal clips, trash and roofing nails all over my driveway causing a flat tire on one of my vehicles

1 year ago

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Reply from Sunnova

Good morning Scott, Thank you for bringing this to our attention. If you could please send us an email to with your contact information/system id and one of our Issue resolutions specialist will contact you within 1-2 business hours. Thank you ^MP

Feb. 11th, 2020

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star star star star star

Mauricio Morales

Excellent service on time smooth process

1 year ago

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Reply from Sunnova

Good morning Mauricio, Thank you for your feedback and welcome to the Sunnova family!. ^MP

Feb. 4th, 2020

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star star star star star

Mike Smith

This is a great company. I trust our sales person.

1 year ago

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Reply from Sunnova

Hello Mike, Thank you for your 5-star review feedback and Welcome to the Sunnova Family! ^MO

Jan. 24th, 2020

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star star star star star

Blamasee Sarnor

They treat people well and explain in details.

1 year ago

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Reply from Sunnova

Hello Blamasee, Thank you for your 5-star review feedback and Welcome to the Sunnova Family! ^MO

Jan. 24th, 2020

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Susan Turner

They did a good job installing my solars and explained everything to me

1 year ago

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Reply from Sunnova

Hello Susan Turner, we work hard to make the switch to solar hassle-free. We are so happy to hear your experience reflected what we strive for. Thank you for your positive feedback and welcome to the Sunnova Family! Thank you^OA

Jan. 8th, 2020

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star star star_border star_border star_border

Glenn Schoen

Had other panels before Sunnova added more.When finished they turned on their panels but not the others.

1 year ago

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Reply from Sunnova

Hello Glenn Schoen, we are sorry to hear that this was your experience with Sunnova. If you could please send us a message to with your System ID/Phone number where we can reach you? One of our Issue Resolutions Specialist will contact you. ^OA

Jan. 8th, 2020

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star star star star star

Efrain Santiago

Good service and comunication. All crew members are A +.

1 year ago

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Reply from Sunnova

Hello Efrain! We aim to provide the best customer experience. We appreciate the positive feedback!*MV

Dec. 10th, 2020

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star star star star star

Edward Meyer

From start to finish, all professionally done

1 year ago

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Reply from Sunnova

Hello Edward, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words . Welcome to our Sunnova Family!^MO

Jan. 7th, 2020

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star star star star star

John McErlain

They were always keeping my best interests as a priority.

1 year ago

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Reply from Sunnova

Hello John, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words . Welcome to our Sunnova Family!^MO

Jan. 7th, 2020

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star star star star star

Lyle Nielsen

Great so far customer service has been outstanding

1 year ago

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Reply from Sunnova

Hello Lyle, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words . Welcome to our Sunnova Family!^MO

Jan. 7th, 2020

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star star star star star

Ken McClenithan

Very professional very quick to install and explain

1 year ago

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Reply from Sunnova

Hello Ken, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words . Welcome to our Sunnova Family!^MO

Jan. 7th, 2020

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star star star star star_border

Gail Franklin West Haven, CT

Miscommunication in the beginning with appointments but resolved immediately.

1 year ago

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Reply from Sunnova

Good Morning Nelson, Thank you for your feedback and Welcome to the Sunnova Family! ^M

Dec. 31st, 2019

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star star star star star

Kathy wong Jamaica, NY

They provide a good job ,The service is great,

1 year ago

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Reply from Sunnova

Hello @Kathy Wong, Thank you so much for the 5- start rating. We aim to provide the best customer experience. *MV

Dec. 17th, 2020

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star star star star star

Debbie

I called about a problem, and they were here the next day.

1 year ago

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Reply from Sunnova

Good Morning Debbie, Thank you for your feedback and Welcome to the Sunnova Family! ^MP

Dec. 31st, 2019

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star star star star star

Jos' Agosto Vista, CA

Great company and excellent customer service

1 year ago

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Reply from Sunnova

Good Morning Jo's, Thank you for your feedback and Welcome to the Sunnova Family! ^MP

Dec. 31st, 2019

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star star star star star

Nelson Carvalho

Because they are supporting and care about the customer

1 year ago

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Reply from Sunnova

Good Morning Nelson, Thank you for your feedback and Welcome to the Sunnova Family! ^MP

Dec. 31st, 2019

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star star star star star

Gail Murphy Gardner, MA

Professional and quick response toquestions

1 year ago

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Reply from Sunnova

Good Morning Gail, Thank you for your feedback and Welcome to the Sunnova Family! ^MP

Dec. 31st, 2019

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star star star star star_border

Galen J. Norman

They've met all my expectations with service and production.

1 year ago

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Reply from Sunnova

Good Morning Galen, Thank you for your feedback and Welcome to the Sunnova Family. ^MP

Dec. 10th, 2019

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