Sunnova Logo

Sunnova

star star star star star_half

9.8

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Review Source

star star star star star

David Moss Olympia, WA

Glad I did solar. It is paying for itself quickly, and I feel like I am doing something for the planet. The install went very quick, but the design and permitting took way too long, about 4 months. Maybe not Sunnova's fault, also the city's.

11 months ago

Sunnova Logo

Reply from Sunnova

Hello David Moss, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

May. 17th, 2023

star star star star star

Rebecca Roark Cleveland, OH

It was a quick check of a Generac component. The service person was on time, knew what they were doing, and quickly made the check of all Generac components in our system. I was impressed with the degree of professionalism displayed.

11 months ago Edited May 15, 2023

Sunnova Logo

Reply from Sunnova

Hello Rebecca Roark, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^SG

May. 15th, 2023

star star star star star

J Hartman Kernersville, NC

The techs came and knew what they were doing. Had my system diagnosed in less than an hour, did repair work, system is now up and running for the first time since installation by Powerhome Solar since May 2022. I highly recommend this company as a source for solar service.

11 months ago

Sunnova Logo

Reply from Sunnova

Hello J Hartman, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

May. 11th, 2023

check_circle

Review Source

star star star star star

Duncan Backer Westerly, RI

Sunnova and Trinity Solar have been very good to me. The contract was easy to read and understand. Over the past year, they have provided exactly what I expected. They have not charged me any additional fees. My roof is in great condition. They have not damages my property and left the worksite better than they found it.

11 months ago

Sunnova Logo

Reply from Sunnova

Hello Duncan Backer, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *CP

May. 8th, 2023

star star star star star

George Umholtz North Wales, PA

Excellent installment work, they have followed thru on all commitments, without any badgering. When I call customer service I get to speak with a human being who knows their product and can help me, without having to talk to several people to get an answer .

11 months ago

Sunnova Logo

Reply from Sunnova

Hello George Umholtz, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *CP

May. 8th, 2023

check_circle

Review Source

star star star star star

Michael Jarvis Avon, MA

Customer service is top notch from sales rep to install team, everyone was super friendly and helpful. Everyone seemed to genuinely care about the customer experience. The quality of service was like they were working on their own family’s home.

11 months ago

Sunnova Logo

Reply from Sunnova

Hello Michael Jarvis, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^ SG

May. 8th, 2023

check_circle

Review Source

star star star star star

Pamela Jean Thornton Fairview, PA

We really appreciated that Sonnova actually helped us understand our system and made it run correctly. Before they contacted us our system had never run at all. We had it for a year and it never ran at all. Then a tech from Sonnova came and explained it and turned it on and made it run correctly.

11 months ago

Sunnova Logo

Reply from Sunnova

Thank you for your note, Pamela Jean Thornton. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving power houses! ~AG

May. 5th, 2023

check_circle

Review Source

star star star star star_border

Harley Lindenmuth Fairborn, OH

Sunnyvale is taking over for the failed Power Home Solar/Pink Energy. It won't take much effort to do better than PHS/PE. However, my initial impression of Sunnova is positive. While I'm not having any issues at the moment, they have sent two crews to check things on my system. Both crews were friendly and professional. It's nice that Sunnova is checking for known issues before I have a problem.

11 months ago

Sunnova Logo

Reply from Sunnova

Thank you, Harley Lindenmuth! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 5th, 2023

star star star star star_border

Pat Mohan

Got system pretty early. The thought of bringing my light bill from $125 a month to under $20. Irks for me. I had two dogs at home and kept AC on from Noon till I reached home from work, bill still ran under $20. During COVID worked at home and AC ran all summer. No change in bill. Sunnova calls you if they see a problem and send tech out right away.

11 months ago

Sunnova Logo

Reply from Sunnova

Thank you for sharing your positive feedback, Pat Mohan! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *LG*

May. 3rd, 2023

check_circle

Review Source

star star star star star

Charlene Silvernail

Sunnova's customer service is very knowledgeable of the product. They can answer my questions without having to put me on hold....and they are very kind and understanding of my situation. They put themselves in my shoes and I like that.

11 months ago

Sunnova Logo

Reply from Sunnova

Hello Charlene Silvernail, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! ~AG

May. 2nd, 2023

check_circle

Review Source

star star star star star

Paula G Huntington, WV

The technicians were extremely courteous and patient. They took time to explain the problems they found and made the necessary repairs quickly. The solar panels are working now after being down for more than a year. I am very pleased with the work they did.

11 months ago

Sunnova Logo

Reply from Sunnova

Hello Paula G, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *LG*

May. 2nd, 2023

check_circle

Review Source

star star star star star

Leon Gerstner Pittsburgh, PA

They delivered with what we agreed upon. They kept me updated on the progress and completed before their estimated time. The phone app is NOT compatible with either of our phones or tablet. We hope it will be updated so we can utilize this option.

11 months ago

Sunnova Logo

Reply from Sunnova

Hi Leon Gerstner! We appreciate your feedback. Thank you for being part of the Sunnova Family! ~AG

May. 1st, 2023

check_circle

Review Source

star star star star star

Thomas P Columbus, OH

My solar panel system (for whatever reason) wasn't working basically since installation- which was approximately 20 months. Well, when Sunnova came out to my home, I wasn't there, but when I got back home later that day, my solar panels were WORKING, AND PRODUCING POWER! NET METERING🙏🏼☕️🏁👉🏽💪🏽🇺🇸🌤

11 months ago

Sunnova Logo

Reply from Sunnova

Thank you, Thomas P! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 1st, 2023

check_circle

Review Source

star star star star star

Damien Stetson

So far through this whole process they have been attentive to any questions that needed to be answered and have kept us informed every step of the way. A huge thank you to Melaynne, David, Julie and Julia for all being so awesome!

11 months ago

Sunnova Logo

Reply from Sunnova

Hi Damien Stetson! We appreciate your 5-star review. Thank you for being part of the Sunnova Family! ~AG

May. 1st, 2023

star star star star star

Cheryl Dunlap Wilmington, DE

Haven't had our first appointment yet but are very happy we now have a contractor to service our solar where Pink Energy quit us with no warning , or references for other service providers. Glad Generac provided the name of SUNNOVA.

11 months ago

Sunnova Logo

Reply from Sunnova

Thank you, Cheryl Dunlap! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! ~AG

May. 1st, 2023

check_circle

Review Source

star star star star star

Shelly Handwerk Allentown, PA

It was a long process for the solar panel approval, design, manufacture, installation and multiple inspections. They communicated with us through every step. We had a customer advocate whom we could contact with any questions throughout the process and we are happy to be up and running and looking forward to our new energy!

11 months ago

Sunnova Logo

Reply from Sunnova

Hello Shelly Handwerk, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *CP*

Apr. 27th, 2023

check_circle

Review Source

star star star star star

Tom Shutt Philadelphia, PA

Our salesman Ty was very honest and truthful. It did not seem like a sales experience. He gave us all of the information and I decided to try solar. I am not disappointed. The complete process was very smooth and they took care of everything.

11 months ago Edited December 22, 2023

Sunnova Logo

Reply from Sunnova

Hello Tom Shutt, we are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *LG*

Apr. 26th, 2023

star star star star star

Victoria Bampoh

It is double joy for me when the sun shines because apart from the weather allowing me do all the outdoor stuff, I get to produce and sell excess energy from my panels. Initially I did not believe this was possible until I saw thee additions in my account. Thank you for making it easy for me to understand my energy usage and other products I could consider in the future to make my life comfortable and easier.

4 weeks ago

Sunnova Logo

Reply from Sunnova

Hello Victoria! Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Mar. 22nd, 2024

star star star star star

Kevin

They were upfront with everything. So far, we are very happy with the service.

1 month ago

Sunnova Logo

Reply from Sunnova

Thank you for sharing your positive feedback, Kevin! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence!

Mar. 21st, 2024

check_circle

Review Source

star star star star star

Judith Muniz

System is very reliable although expensive. Been working since day one

1 month ago

Sunnova Logo

Reply from Sunnova

Hello Judith! Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Mar. 20th, 2024

star star star star star

Lyn Nelson Las Vegas, NV

Very organized and competent. Contacts and communication was great. Thank you,

1 month ago

Sunnova Logo

Reply from Sunnova

Hello Lyn! Thank you for the 5-star rating regarding our service. We are pleased to have you as part of our Sunnova family!

Mar. 20th, 2024

check_circle

Review Source

star star star_border star_border star_border

Andre Judkins

The units installed ratings were not high enough to get tax rebates. Also my ceiling was damaged and never repaired completely.

1 month ago

Sunnova Logo

Reply from Sunnova

Hello Andre Judkins, To help ensure we address your concerns effectively, we kindly request you to provide us with your system ID or the case number associated with your inquiry. By sharing this information, we can access your account details and provide you with tailored assistance. We appreciate your cooperation and look forward to providing you with the best possible resolution.

Mar. 19th, 2024

check_circle

Review Source

star star star star star

Amber Carmichael

Great customer service. Regular updates all through the process.

1 month ago Edited March 22, 2024

Sunnova Logo

Reply from Sunnova

Hi Amber Carmichael, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Mar. 19th, 2024

check_circle

Review Source

star star star star star

Great experience North Wales, PA

My rep was great every step of the way , he still check in from time to time .

1 month ago

Sunnova Logo

Reply from Sunnova

Thank you for your positive review! We take great pride in providing you with a comprehensive understanding of our process. We're here to support you every step of the way!

Mar. 18th, 2024

check_circle

Review Source

star star star star star

wendy smith

They did a good job of installation.. thanks for all your hard work. We love it

1 month ago

Sunnova Logo

Reply from Sunnova

Hi wendy smith, congratulations on becoming part of the Sunnova Family! We're thrilled to have you with us. At Sunnova, we strive to make the switch to solar a smooth and hassle-free journey, and it's fantastic to hear that your experience aligns with our commitment. Thank you for the positive feedback. We're here to ensure your solar journey is nothing short of exceptional. Welcome aboard!

Feb. 22nd, 2024

check_circle

Review Source

star star star star star

John Potter Lake Grove, NY

I had contacted another company who got the permits and showed up and said that, because of my roof coating, they couldn't install the panels. I am an engineer and know exactly what would have been code approved. We cancelled the order. I got a later call and the rep hadn't heard about this. He went ahead but learned that "their engineers" wouldn't sign off on the roof attachment. A big waste of my time and a big delay in getting my system on line.

3 months ago

Sunnova Logo

Reply from Sunnova

Hello, John Potter. Thank you for bringing this to our attention. We apologize for any inconvenience. Please email us at [email protected] with your full name and system ID. We look forward to the opportunity to address your concerns and ensure that you have a positive experience with us.

Dec. 26th, 2023

check_circle

Review Source

star star star star star

Bill Johnson Delano, CA

I had an outstanding experience with Sunnova Energy. Their customer service swiftly addressed all my concerns, ensuring a hassle-free journey. The solar and battery installation was prompt, sparing me the complexities of dealing with SCE. The user-friendly website and apps further enhanced my overall satisfaction. Sunnova truly excels in reliability, efficiency, and customer service – earning my full 5-star rating.

3 months ago

Sunnova Logo

Reply from Sunnova

Thank you for your positive feedback! We're delighted that you've chosen to go solar and join us on our mission to Power Energy Independence™. Your decision is a testament to your commitment to a sustainable future, and we're honored to be part of your solar journey.

Dec. 26th, 2023

check_circle

Review Source

star star star star star

Lee Thibeault Worcester, MA

Best decision of my life when buying my home. I have all electric and having these solar panels get me to the point of not having to pay National Grid ANYTHING for the last 2+ years. I actually have a credit so during the colder months and the panels my not accumulate as much. That credit helps that I continue to have a $0 bill with my electric provider

3 months ago

Sunnova Logo

Reply from Sunnova

Hello Lee Thibeault, thank you for your positive feedback! We're incredibly excited that you've decided to go solar and join us in our mission to Power Energy Independence™. Your choice to harness the power of the sun showcases your commitment to a cleaner and more sustainable future. We're honored to have you as a valued member of the Sunnova community!

Dec. 26th, 2023

check_circle

Review Source

star star star star star_border

Lucas Vega

I should have been warned that there was no space left for cleaning under the panels, which has caused fungus and vegetation beneath them. The problem can be solved by having 8 panels moved to another location. This would allow me space to clean and remove the fungus and vegetation. I need Sunnova to correct the problem. I don't know what the movement would require; therefore, Sunnova would have to inspect the area.

7 months ago

Sunnova Logo

Reply from Sunnova

Hello Lucas Vega, We are sorry to hear about your experience. Would it be possible for you to send us information to [email protected]. Thank you.

Sep. 18th, 2023

check_circle

Review Source

star star star star star

Arnaldo Rodriguez

The system is very efficient, reliable and excellent service. The technicians that have provided services are very professional with broad knowledge and experience, meticulous attention to details and safety awareness at all times while performing their duties.

7 months ago Edited January 1, 2024

Sunnova Logo

Reply from Sunnova

Thank you, Arnaldo! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family!

Sep. 15th, 2023

check_circle

Review Source

star star star star star

Latoya James Stuart, FL

I was very impressed with the sales person Grant. He was very knowledgeable and informative about the solar program. I have always wanted solar and plenty of representatives have pitched there program to me but, I chose Sunnovo because of him.

7 months ago

Sunnova Logo

Reply from Sunnova

Thank you for taking the time to write us a kind review. Glad to hear that Grant delivered a five-star service and answered all your questions. Enjoy your new solar system!

Sep. 14th, 2023

check_circle

Review Source

star star star star star

Mike Horsley Sr Mechanicsville, VA

Ive only had 1 contact with anyone so far but it was phenomenally informative and helpfully supportive. They are taking on the further support and warranty service repairs of another company know as "Power Home Solar who went backrupt and defrauded their custmoers". I am one of those customers and feel remarkably relieved that Sunnova is there in my corner for my support. This speaks volumes to their character as a reputable customer oriented business. THANK YOU SUNNOVA

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for your message, Mike Horsley Sr. We work hard to make sure you understand every part of our process. Thank you for helping us convert more homes into energy-saving powerhouses! *NR*

Apr. 4th, 2023

check_circle

Review Source

star star star star star

Timothy Paquette Groton, CT

It took a while to get the ball rolling for the panels to finally be installed. Now that we have had a full year, I am thrilled that we made the decision. We were able to use electric heat for most of the winter and did not have to purchase any electricity from eversource. It's nice to save money doing something that's good for the environment. It was nice to get the great big check from taxes as well.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for sharing your positive feedback, Timothy Paquette! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! NR*

Apr. 4th, 2023

check_circle

Review Source

star star star star star

Tammy Gentzler Dover, PA

My beginning to final installation went fabulous Kade W, communicated and explained everything to me and checked in with me as the process was happening The installers did a great job and came back to do the final inspection to ensure everything was good I have recommended Kade to others when they bring up solar panels and would highly recommend the company!

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for sharing your positive feedback, Tammy Gentzler! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *CJ*

Mar. 13th, 2023

star star star star star

Anke Delhoyo

Thanks to Sunnova for the great client service and respond. The equipment has been working excellent. The billing statement is really easy to understand. The application is easy to use. Iam from Puerto Rico , is in the Caribbean , we have the Hurricane season , so, we are in danger, the power authority of Puerto Rico is very week . We need quality of life and secure power , to have the basic needs.

1 year ago Edited May 24, 2023

Sunnova Logo

Reply from Sunnova

Hi Anke Delhoyo! We appreciate your feedback. Thank you for being part of the Sunnova Family! *CI*

Mar. 7th, 2023

check_circle

Review Source

star star star star star

matthew strus Leominster, MA

I have a very small house, 725 sq. it's still winter and I've yet to get "direct" sunlight on my panels, BUT the current output of them is pretty much keeping up with my usage even after a few cloudy days. I can only hope they will cover my use of air-conditioning in the summer, at the current rate, I suspect it will. Overall, extremely pleased. FROM BELOW; took about 4 months to install from start to finish (that option not offered)---my bill is under $10 from Eversource (suspect they will owe me money this summer) while my bill to Sunnova IS less than 1/2 what I used to pay Eversource.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Matthew Strus, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. ^DG

Mar. 7th, 2023

star star star star star

Eduardo A. Purcell Lopez Atlanta, GA

i have been a custumer of sun nova for over 5 years and all i can say is I have no regrets about going solar . the security of not worrying about going in to the darkness is priceless. life on an island can have a turn for the worst in no time during a hurracane season . but that's all in the past now . not having to worry about the long lines at a gas station to get gas for a generator or to worry about loosing all the groceries in the fridge because you have no power gives you a feeling of freedom like no other. Thanks to you all at Sun Nova for making it happened !!!!!

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you, Eduardo A. Purcell Lopez! We aim to provide the best customer experience. We are thrilled that you're now a member of our Sunnova family! *EO

Feb. 21st, 2023

check_circle

Review Source

star star star star star

George Bierwirth Sacramento, CA

Communication between the Electrical engineering crew and the county was terrible and resulted in my direct interaction with the county to determine what the 400a service connection to the utility would look like. Our project was a learning experience for our project contractor. The quality of the project overall is very good. Our project took over 5 months from groundbreaking to final approval and activation of the system. Nearly 10 months from contract signing to completion.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello George Bierwirth, We are so happy to hear your experience reflects what we strive for. Thank you for your positive feedback and welcome to Sunnova Family! *EO*

Feb. 17th, 2023

check_circle

Review Source

star star star star star

Kiel Gerlach Pittsburgh, PA

Everyone from top to bottom was very professional and it was a pretty easy process. I received update calls telling me where they were at in the process and now have our very own solar panels. They also did a really good job making the electrical equipment look good on the side of my house. I’d be lying if I said I never walked outside just to admire it lol

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Kiel Gerlach, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *DMS*

Jan. 9th, 2023

star star star star star

William Holcomb Livingston, TX

Sonnova has kept to their word and their schedule. When first installed my bill from Sam Houston went to $364. next month $234. Sam Houston maintained the problem was the new equipment. Sam Houston had installed a new meter the same day the batteries were installed. Two months later they reinstalled a new meter. Sunnova pointed out that they only store the electricity and the flow is controlled by "net metering" which is in the New meter. While on the phone to Sam Houston I pointed this out to them and said if the new bill goes down substantially, it's you. The next bill was $.51 .

1 year ago

Sunnova Logo

Reply from Sunnova

Hi William Holcomb! We appreciate your feedback. Thank you for being part of the Sunnova Family! *DMS*

Dec. 19th, 2022

check_circle

Review Source

star star star star star

Katie Lane, PA Westerly, RI

All the gents that entered our home were polite, knowledgeable and respected each room they entered. There was virtually nothing left on the property for us to clean up. It was installed in Oct and were told that it would take until Spring, when there was more sunlight to see the benefit and they were exactly right! The past 7 months have cost us a TOTAL of $149, in addition to our purchase but that is well beyond what we thought it would cost. Brett Y did a fantastic job in presenting the product and I would and have recommended him to any and all interested in Solar!!

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for sharing your positive feedback, Katie! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *EB*

Nov. 28th, 2022

check_circle

Review Source

star star star star star

michael gohman Buckeye, AZ

Bing a new customer I have yet to see all the advantages Sunnova solar has but am expecting it will far exceed paying the standard costs of the utility company. The contract, approval, and installation did not take long. But necessary permits and sign offs did take some time. But all was all handled by Sonnova and my personal contact seamlessly with continued updates. The ability to monitor the advantages of my solar use and savings on my phone is a plus.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Michael Gohman, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! *LG

Nov. 17th, 2022

check_circle

Review Source

star star star star star

Eric Trussell Leominster, MA

Summit Energy/Sunnova have the best prices and quality of service, they have been very informative, professional and helpful. We decided to place the panels on our 1800's barn roof, the electrical conduit was rerouted to preserve the historical look. The installation crew was very understanding of our concerns. We are very happy with the outcome and quality of everything. thank you and God bless.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for sharing your positive feedback, Eric Trussell! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! *LG*

Nov. 15th, 2022

star star star star star

Richard Brambilla Boston, MA

Oversaw the installation of my Solar System, from the install Company, inspection by my town and inspection and new meter install buy Eversourse. Everything was as smooth as one could ever expect. Sunnova is now supervising my system from charting the daily output and listing on their Website, so that I can view its performance to watching and checking the output watching for any issues with the array.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Richard Brambilla, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^SG

Nov. 7th, 2022

star star star star star

Maricela Lizcano Mission, TX

I am a new customer who just hit solar panels installed, so I have no experience with this company. One thing I do have to say is that they are very specific about the electrical work they except. They kept inspecting every step of the work and they demanded pictures of the wiring. That was great. Now I know that the work was done correctly and to their satisfaction. That's a BIG plus.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Maricela Lizcano, we are excited to welcome you to the Sunnova Family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback. *DMS*

Nov. 7th, 2022

star star star star star

Veramarie Cervellero Reading, PA

I had a very positive experience with all workers assigned to my project. It started with my first appointment that explained the presentation, was advised of all necessary appointments, all necessary paperwork filed with the township and electric company. Notified I'm advance of all scheduled days work would be done. I'm addition, thete was a person assigned do me due answering any questions and/us concerns that I gas along the way. Ya a side note, all Pamela were installed I'm one day.

1 year ago

Sunnova Logo

Reply from Sunnova

Hello Veramarie Cervellero, we are excited to welcome you to the Sunnova family! We work hard to make the switch to solar hassle-free, and we are so happy to hear your experience reflected what we strive for. We appreciate the positive feedback! ^AG

Jun. 28th, 2022

check_circle

Review Source

star star star star star_border

Benjamin Sepulveda Wesley Chapel, FL

Originally, our sales person did a wonderful job of explaining how the system worked as well as the purchasing process and contractual nuances. Once we signed the contract, not only was the process going forward moving very slow, but communication was horrendous. Also, some of the additional perks promised have not been delivered and when we finally got an explanation as to the delay, we were provided with new reasons that had not been explained before. I cannot comment on how well the system works since it’s been active for about two weeks, but we are not impressed with the Customer Service and communication level.

1 year ago

Sunnova Logo

Reply from Sunnova

Thank you for your feedback, Benjamin . Our aim is to provide a customer experience that meets your expectations. We are sorry to hear that this was not the case. If you have any further questions, please feel free to send us a private message at [email protected] with your contact information. Thank you.^JD

Jun. 10th, 2022

star star star star star

Michael Mears Fairfield, CT

Very simple process, installation was very professional. Unlike spending a lot of money upfront where the pay off is 10 -20 years in the future, we immediately saw massive savings in our electric bill, with out an upfront cost or hassles. In addition, with the recent jump in electric rates, our bill stayed the same. - ($0). The service allows you to see how much power your array is generated daily. Very happy with the customer service, the power producing solar panels and my new electric bill. My wife and I highly recommend this service.

3 years ago

Sunnova Logo

Reply from Sunnova

Thank you for sharing your story Michael! We are thrilled you made the decision to go solar and join us on our mission to provide energy independence! ^IS

Aug. 13th, 2020

star star star star star

Inga Providence, RI

Everybody from the person that came to the house and explain about the system to the techs that did the installation of the cell's, all very professional, pleasant, and very well inform. The answer all the question with knowledge. From the beginning to the end a pleasant experience. I am proud i have and we are using the sun to help us be comfortable at home. The more natural we can live our life's the better for the world and us.

3 years ago

Sunnova Logo

Reply from Sunnova

Good morning Inga, Thank you for your positive feedback, we do appreciate your business, and welcome to the Sunnova family!. ^MP

Jul. 14th, 2020

star star star star star

Joseph Beauzile Valley Stream, NY

When Sunnova Rep contacted me about solar system, I wad not really on board. After explaining to me how they operate, I felt differently. He promised me that my bill will be below $50.00 and my PSEG Bill will also be below $70.00. My PSEG bills used to be very high. It took me 4 months since I get Sunnova to see my PSEG bill below &50.00. I hope it says that way. I could not be happier. Thank you Sunnova!!!

3 years ago

Sunnova Logo

Reply from Sunnova

Thank you for sharing your story Joseph! We are thrilled you make the decision to go solar and join us on our mission to provide energy independence!^JD

Jun. 29th, 2020