Founded in California in 2006 by three men with a vision to “generate positive”‘ through solar power, Sungevity has been providing a top-notch experience for consumers wanting to use clean energy for their homes. Sungevity received its accreditation from the BBB in 2008 and currently has an A+. It offers solar power solutions for customers in 12 states from California to Washington D.C. Sungevity offers consumers some of the most flexible payment options in the industry, including three different leased-based options and one outright purchase option. Sungevity has partnered with Empowered by Light to donate solar-powered light or cell phone charger kits to children in Zambia whenever a solar system from Sungevity is installed.
$0 to Little Up-front Costs
Sungevity is our #1 choice for homeowners to go solar. One of the best features we like from Sungevity is their $0 to little up-front costs. With Sungevity’s Loan, Lease, or PPA (Power Purchase Agreement) payment options you could go solar for nothing down. A common misconception with solar installations is that it costs an arm and a leg to get started but Sungevity has made getting solar panels for your home more affordable than ever. Not only could you be saving tons of money with Sungevity but you’ll be able to brag to your neighbors about how conservation minded you are. If you are looking for the plan with the most savings then buying your system outright will be your best option. You will have to pay for your system up-front but the amount you could potentially be saving with solar will eventually pay for the system itself and more.
Buying your system outright is the only option that won’t require a contract. If you decide to acquire your solar system with a loan, lease, or PPA then you can expect to be on a contract with Sungevity for 20 years. However, with a loan, there are no pre-payment penalties and each one of these options comes with 24/7 monitoring and a 20-year warranty.
Here are some noteworthy reasons why you should be considering Sungevity to go solar:
- OurSungevity App
- Impressive Customer Service
- iQuote Tool
- $0 to little down up-front costs
Whether you have an android or an iOS smartphone, or a tablet, OurSungevity lets you track how much energy your panels are producing and how much power you are using, on the go. Not only does OurSungevity let you monitor your panels but you can refer friends and family in your cause for saving the world and earn rewards. Also, any of your customer service needs will be a thumb swipe away.
Outstanding Customer Service
Don’t take our word for it but customers of Sungevity are thrilled about their experience with Sungevity.
While the 20-year contract for leased systems comes with a 20-year warranty, Sungevity is very aware that circumstances change and clients may need to move before those 20 years are up. Sungevity offers a few options for clients who are moving before the contract terms have expired:
- Assigning the energy plan to the new homeowner
- Prepaying the remaining payments and assigning the non-financial obligations the new homeowner
- Purchasing the remaining time on the lease, terminating the lease, and asking the company to remove the system
Sungevity’s iQuote Tool is leading the way to get you a quote as fast as possible. Most importantly, you will be able to see how much you’re going to save with each payment option. By answering a few questions over the phone with a Sungevity rep, the iQuote Tool can view your home’s roof, track the amount of sun hits your home, and give you an accurate picture of how your panels will look and work.
While Sungevity is setting the standard for solar providers everywhere, there are some things to be cautious of:
- Limited warranty compared to competitors
- Lack of equipment information on their site
- Complaints listed on the BBB and our site
- Less state availability than other solar providers
Even though Sungevity offers a 20-year warranty which is considered to be on the higher end in the solar industry, there are some competing solar companies that offer a 30-year warranty. A 30-year warranty will often last longer than the life of the solar panel system while a 20-year warranty may not necessarily do the same.
Lack of Site Info
The biggest critique of Sungevity is the lack of system information available on its website. While a basic explanation of each system component, such as the solar converter, is provided, more technical specifications of the system are nowhere to be found (customers and potential customers will likely have to visit a dealer website for this information). Sungevity’s FAQ section is sparse and does little to fully educate consumers on the value the company can offer. The company also lacks a live chat option, which would provide quick and easy access to important company information. Customers would also benefit from having access to an example contract, as knowing what specific terms are associated with the installation would help them make a better decision in going solar.
In the last three years, 13 complaints have been filed against Sungevity with the Better Business Bureau. As with any customer-oriented businesses, complaints like these are to be expected; however, each of these complaints has been handled by Sungevity, and all are currently closed. No person or company is perfect and there are some negative reviews that have been posted on our site as well.
Finally, Sungevity is available in 12 states, which is considered the top end of the industry. But it would still be nice to see them expand into a few more states to give more customers the opportunity to go solar!
Sungevity is emerging as one of the top home solar companies in the industry. The company offers every kind of payment option a consumer could want and makes it easy for those who qualify to go solar. Sungevity offers four different payment options:
- An Outright Purchasing Option
- A Solar Loan
- A Solar Lease
- PPA (Power Purchase Agreement)
Sungevity’s purchase option allows customers to own the system themselves. There are no third parties involved, removing any kind of monthly solar payments. Your system comes with a 20-year warranty as well as 24/7 monitoring when you purchase it through Sungevity. Benefits of owning your solar panel system include receiving the 30% federal tax credit, any additional state tax credits, and an increase to your home’s value when you’re ready to sell.
You can finance your system purchase through a loan with Sungevity. You will own the system, receiving all the benefits mentioned above, and will pay off your loan through monthly payments like any other loan. Through Sungevity’s vast network of lenders, you’ll be sure to find a reasonable interest rate to match your qualifications and unique situation. And since the terms of the solar loan imply ownership of the solar panel system, you will be able to receive the 30% federal tax credit as well as any state tax credits. This option also includes 24/7 monitoring and a 20-year system warranty.
Sungevity also has a lease available if that is your preferred method of payment. You won’t own the system, but there are benefits that come with signing a lease including a potentially lower power bill than what you were paying before, a system performance guarantee for 20 years, and options to help you transfer the lease if you decide to move.
PPA (Power Purchase Agreement)
With a PPA from Sungevity, a third party will own the system but you will only have to pay for the electricity you use at a set rate. The PPA protects you from any kind of rate hikes, and if you move, Sungevity will help you transfer the agreement to the new homeowner. Since you wouldn’t be owning the system, the partner working with Sungevity will install and maintain the system on your roof. With its variety of purchasing and leasing options, Sungevity is doing everything possible to make solar energy more accessible and affordable than ever.
Payment Options Breakdown
Requirements: In order to go solar through Sungevity, all potential customers must meet the following criteria:
- Reside in the following states: California, Colorado, Connecticut, Washington D.C., Delaware, Maryland, Massachusetts, New Mexico, New Jersey, New York, North Carolina, Rhode Island, Vermont.
- Sungevity DOES NOT service every state in the U.S. including the following states: Arizona, New Hampshire, Oregon, Pennsylvania, South Carolina, Texas, Washington.
Sungevity offers a unique feature known as the iQuote tool. After consulting with the customer, the company uses a proprietary design tool to design and engineer a solar solution for the customer’s home. The iQuote tool generates all the paperwork (including the important legal notice allowing the company to proceed with the installation) automatically. As completing the necessary paperwork on time is one area in which other solar providers commonly fail (clients can often find themselves with a system that has been installed, but not yet activated), Sungevity’s iQuote tool is a true game-changer.
Sungevity Solar Equipment
Sungevity uses their online monitoring system OurSungevity so that users can constantly monitor the performance of their home solar system. OurSungevity has been rated the best app by consumers with an average score of 4/5 stars on Google Play and the Apple Store. OurSungevity allows you to check out the solar system’s output, carbon savings, and other electricity related production. From OurSungevity, you can also share solar with your friends and help them see the benefits of solar savings.
Another benefit of OurSungevity is that you can monitor the status, output, and savings anywhere at any time from a computer, tablet, or smartphone. OurSungevity even lets you track your installation process by monitoring the 6 steps of installation online.
Inside OurSungevity, you can find tabs that shed more details on performance, your system, environmental impact, documents, and detailed reports. OurSungevity truly lets you monitor how well your home solar system is performing. Also, any of your customer service needs will be a finger swipe away.
Sungevity is known for its high-quality dealers. Local installers working for Sungevity undergo an extensive application process and are required to pass multiple quality assurance checks with high marks. Each Sungevity installation goes through two quality assurance checks: first, a regional representative certifies that the design meets standards; second, a district manager certifies the regional representative’s work. This thorough two-step QA process is unique in the industry and goes a long way to ensuring that each of Sungevity’s solar panel systems is installed correctly and safely.
One of the unique customer experiences associated with Sungevity is the custom installation process. Sungevity’s expert installation team will create a custom design for each home., providing panels that rank high for efficiency, quality, and blendability with any home’s roof. Each system will also feature industrial-grade railing, simple assembly, integrated grounding with UL 2703 systems, PE Certification, design software for quote preparation, and a 20-year warranty.
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