Sundrop Solar Logo
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3.8

Overall Score

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LAST UPDATED: April 29th, 2021

There may not be a better place to put solar panels on your roof than in the state of Arizona. That's why Sundrop Solar opened its doors there in 2014, and has since expanded to service California and New Mexico. Though the company is still young, the reviews for Sundrop are very positive and customers seem to like its products and services. Sundrop Solar offers standard installation of panels and inverters.

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The Good

  • Payment Options
  • Positive Customer Reviews

Payment Options

Sundrop Solar offers its customers payment options that result in solar ownership for the homeowner, including outright purchases and loans. This means that customers have the ability to choose a payment option that best fits their needs and interests. For example, a customer who has cash on hand and would like to see high financial returns might be interested in an outright purchase. A customer who would like to own their panels and take advantage of federal and state incentives without paying out of pocket may want to look into financing with a loan.

Positive Customer Reviews

Sundrop Solar relies heavily on its customer base. The company thrives on good reviews and likes to make sure that all of its customers are satisfied. This is reflected on Sundrop's website. Reviews from clients stating how much they enjoyed their experience are plastered on every page. This is also showcased on the company's Facebook and Twitter pages, which is pretty solid considering the fact that it's only been around for two years.

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The Bad

  • System Monitoring Not Available to Customers
  • Lack of Information on Website

System Monitoring Not Available to Customers

Sundrop Solar doesn't have a system monitoring program in place for its customers to use; however, the company has stated that it does monitor each system on its end. While it's helpful that Sundrop will monitor your system for you, the fact that you can't get on and check your system's performance on your own can be frustrating for some customers. For example, if something has gone wrong and your system is underproducing, you most likely won't know it until one of Sundrop's technicians has caught the issue and alerted you.

Lack of Information on Website

Sundrop Solar's website could use some work. While it's aesthetically pleasing, it doesn't offer much helpful information. For example, if you'd like to learn more about Sundrop's solar services, installations, payment options, or warranties, you will have to either request a quote, call the company, or visit the office in Tempe. This can be inconvenient for customers who would like to find out more without having to take the time to reach out to the company.

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The Bottom Line

Sundrop Solar may be somewhat new to the solar game, but several positive customer reviews lead us to believe that the company has started out strong. While Sundrop does not offer system monitoring, it does offer a couple of different payment options for customers to choose from. If you live in Arizona, California, or New Mexico, you might want to consider Sundrop Solar. However, if you live in a different state, you'll have to check out other solar companies.

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Star Rating

2.8

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10 Reviews

Review Breakdown

5 grade

30%

4 grade

20%

3 grade

0%

2 grade

0%

1 grade

50%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Thomas Young Phoenix, AZ

Going solar is great and using Sundrop was a great choice. When we started looking at going solar we met with a few different companies. First, we didnt want to lease. Second, we wanted a company that did their own work. Third, the company needed to be local. Sundrop hit all the marks. Thanks guys.

4 years ago

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juju Phoenix, AZ

Customer service is EXCELLENT (thanks Bo & Justa)!!! Products are of the highest quality. They installation team was on-time and finished ahead of schedule. I can''t wait to see the results my panel has on my monthly electric bill, as well as the tax advantage I will see on my 2016 tax return. Thank you so much for making this process so easy.

5 years ago

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Michelle Mesa, AZ

Very glad we went with Sundrop Solar. Very professional, courteous and finished ahead of schedule . No

5 years ago