Sun Badger Solar Logo

Sun Badger Solar

star star star star star_half

7.1

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star star

Daniel Zientara Lakeville, MN

I original chose Sun Badger because they were the lowest cost of four different quotes I got. Their service, hardware, and software is great. The installers did a great job. The install happened later than we expected, but Sun Badger paid my electricity bill from the time when the install was originally schedule for and the date of when the system came online.

3 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for the review! We are very excited for the sunny days ahead for you! Congratulations on going solar, and thank you for choosing Sun Badger!

Mar. 17th, 2021

star star star star star

Josh Graminske Sheboygan, WI

We worked with Tristan and the sun badger team to install a solar power generating system on our roof. As our electricity usage is so high, we needed quite a few panels, which are split over the roof of our house and our detached shop. We were highly impressed with the entire team, from sales, to permitting, to installation! They made it a seamless process. We would definitely recommend Sun Badger Solar to anyone looking to get solar panels installed on their home!

3 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for taking the time to write this review! We are so pleased to hear this feedback! Hopefully through the referral program on our app you will see more money back in your pockets too! If you have any questions, please feel free to reach out to us!

Jan. 18th, 2021

star star star star star

Jake Richards Muskego, WI

Our experience with Sun Badger Solar was superb. From the initial sales presentation with Jarred all the way through to the closeout with Lindsey, Sun Badger exceeded our expectations. Ryan and his installation team were professional, courteous and efficient with their install, working through inclement weather and always communicating with us on the progress. We obtained multiple quotes from various contractors and ultimately went with Sun Badger because of their dedication to customer care and transparency. 10 out of 10 experience and highly recommend them for your solar journey.

3 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for taking the time to write this review! It was a pleasure working with you both! We are happy to hear that the process from start to end has exceeded your expectations! Also, don't forget about the amazing rewards program! ☀️ If you have any questions, please feel free to reach out to us!

Dec. 14th, 2020

check_circle

Review Source

star star star star star

Electrified Veronika Milwaukee, WI

I had a very good experience with Sun Badger Solar for the installation of my 13kW solar system on my roof here in Wisconsin. Everything was pretty much on time, overall project until everything was done and installed and up and running took about 6 months. Sun Badger Solar took care of the entire communication with WeEnergies. The only thing that surprised me was that there were a lot of different people involved in the project - lots of different people to communicate with and different people arriving at your house for installation. But everybody was very friendly and we had a great service. Overall, very much recommended. I will share a video on my YouTube channel called Electrified Veronika as soon as we collected enough data to show how the system performs. It also covers the entire installation process.

1 year ago

star star star star star_border

Bennett Brantmeier

Great set up , but my shed roof leaks and nobody coming to fix it

2 years ago Edited February 1, 2022

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for taking the time to share your experience of going solar with us! Your system looks beautiful on your shed, and we can't wait for you to see the benefits of producing your own energy on your next utility statement! Congratulations on going solar and thank you for choosing and trusting in Sun Badger!

Feb. 8th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Scott Fosdick Vernon Hills, IL

Sales representative was very knowledgeable and honest. Sun Badger had the overall best and value-added proposal versus five other companies.

1 year ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Sun Badger Solar's sales consultants pride themselves on being the most knowledgeable in the industry, so we are happy you recognized that! Congratulations on going solar!

May. 24th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Kevin Klein Milwaukee, WI

Working with Sun Badger was generally smooth, but it took longer than expected to schedule the install and there were a few hiccups with the system design.

2 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for taking the time to share your experience here! We appreciate your patience through your project, and although it took a bit longer than expected your system was still powered on within 6 months! We look forward to many sunny months ahead for you! Take care.

Dec. 15th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

RAY DALY Elgin, IL

I PREVIOUSLY SAID THEY TOOK TOO LONG . THEY REPLIED FEBUARY TO MAY WAS WITHIN CONTRACT'S FOUR MONTHS. I SAY INITIAL PAYMENT WAS DECEMBER 29, 2020 TO MIDDLE OF MAY TURN-ON IS FIVE AND A HALF MONTHS. TOO LONG!

2 years ago Edited January 10, 2024

Sun Badger Solar Logo

Reply from Sun Badger Solar

We appreciate your feedback Ray! Your system was installed within the 4 month timeline that is described to you in your contract. Design approval was completed mid February and installation wrapped by the end of May. We understand that this process is a very exciting time, and waiting for it to be completed can feel much longer! We appreciate your patience through this and are always here to help answer any questions you may have throughout the lifetime of your solar system!

Oct. 13th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Joel Payment South Saint Paul, MN

I had constant contact with the team working in my solar. I was never kept out of the loop, email and phone calls weekly.

2 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for taking the time to write this review Joel! Sun Badger takes pride in ensuring our customers are satisfied with their solar project, and are communicated with throughout the entire process. We are so pleased to hear you had such a great experience and hope you share the good news by using our referral program! Here's to many sunny days ahead for you!

Aug. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ajay Gupta Wilmette, IL

Excellent customer service, very responsive. Everything was delivered as promised. Would enthusiastically recommend without hesitatio.

2 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for sharing this feedback! Don't forget to download our Sun Badger Solar app to participate in our referral program, as well as have access to your system's warranties and the monitoring app! We look forward to many sunny years to come for you!

Aug. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Barbara Buckley Bradenton, FL

Customer Review Video

2 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for sharing your feedback Barb! It was also a pleasure working with you! Don't forget about our referral program through the Sun Badger Solar app and congratulations on going solar!

Aug. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

John Scheel Muskego, WI

Installation went great. System is working well and sized so my production slightly exceeded my consumption the first full month.

2 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for sharing your systems energy production in the first full month, and how exciting that your system is over producing! Here's to many more sunny years ahead! Thank you for choosing to go solar with Sun Badger!

Aug. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Dominique Reyes

The staff is super friendly and knowledgeable. They even sent me swag months after my panels were completed. So thoughtful!

2 years ago Edited January 10, 2024

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for your feedback! We appreciate your business and hope you enjoy the swag during these sunny, summer days! :)

Aug. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Jay Mews Saint Paul, MN

Installation went well: crew friendly and professional. The biggest issue was not getting a heads-up on material drop off and confirming work start date.

3 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for your review and we appreciate your feedback! Our new project management software that was recently put in place, should alleviate some of those communication errors. We do get excited for installation day though! :)

Feb. 19th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Pam Deleskiewicz Wood Dale, IL

Customer Review Video

3 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for your review Pam!! Don't forget about our referral program to earn extra rewards! Congratulations on going solar :)

Feb. 10th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Carl Cacciatore Rockford, IL

very satisfied with my system. It delivers as promised. The only complaint I may have is that when it snows it interfers with the power collection.

3 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for your review Carl! Yes, your system is right on track to produce as predicted! We do take into consideration snow interference when creating these predictions for your annual offset. Stay sunny!

Feb. 9th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Neil szalewski Milwaukee, WI

Customer support. Communication. The entire process was easy and sun badger was able to meet my requirements and answer any questions along the way.

3 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for taking the time to share your experience! We are pleased to hear it was a seamless process for you! Don't forget about our referral program to earn extra rewards!

Feb. 8th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ben Tolsky Middleton, WI

Customer Review Video

3 years ago Edited January 10, 2024

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thanks for your feedback Ben! It was a pleasure working with you. Congratulations on going solar!

Feb. 9th, 2021

check_circle

Review Source

star star star star star

Carol H Madison, WI

Very positive experience from the sales process through after sale support. A small supply chain delay (no surprise) and schedule juggling, but all the staff with whom I worked were professional, friendly, and worked together as a team. Only "oops" was missing the Critter Guard, but I'll be okay. Highly recommend the company.

1 year ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Hi Carol,

Thank you for your feedback. We're grateful to read your positive comments endorsing our Sales Team and overall relationship with our staff. We have made some improvements to our Customer Onboarding process and restructured our branches so hopefully the critter guard process will be more seamless.

Take care,
-Sun Badger Solar

Dec. 2nd, 2022

star star star star star

Haase Handcraft

Great experience from start to finish. They took care of everything!

2 years ago Edited January 10, 2024

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you very much for this kind review! If you have any questions from here going forward, please let us know as we are here for you even beyond the installation of your solar system! We look forward to working with your referrals! Stay sunny ☀️

Mar. 17th, 2022

star star star star star

Rohan Pradhan Verona, WI

My friend recommended this company for solar panel installation. Overall, we were extremely satisfied with the project from start to finish. We received frequent project updates and all the required paperwork was completed by the company. The installation team did a thorough job and took all the safety precautions to complete the project.

2 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for your review! Your solar array looks beautiful on your home! ☀️ Congratulations on going solar!

Jun. 7th, 2021

star star star star star

Utpal Patel Forney, TX

Honesty and exceptional customer service, no force selling, Quality of installation and varieties of Panel selections to meet for budget. The only negative is the time taken after installation to activate the system. It took almost 6 weeks after installation to activate the service due to issues with ComEd paperwork.

3 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for your review and congratulations on going solar!

Feb. 1st, 2021

check_circle

Review Source

star star star star star_border

Efrain Miguel Baez Pichardo Chicago, IL

The process started very smoothly, and as long you understand all the factors, there is very little required from the customer except for your contracts and SRECS and the installation, as they will need access to your house. In my case, our installers were excellent, particularly their manager (Ryan), who always maintained excellent communication and diligence. Our salesman was pretty good, but some things got lost. If you have any means to pay cash or go with some personal finance (HELOC, etc...), that is your best bet as their finance still makes sense for some, but the fees are just outrageous (20%+) upfront, and you have the interest on top. Also, you have a very short period to back out, otherwise is a 5% fee of the whole project cost, and remember, if you pay cash, the cost is about half cheaper, even before incentives. Otherwise, the whole process is excellent. Just do your best to size the system as best as possible with your salesman and try to make it as future-proof as possible.

1 year ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Hi Efrain,

Thank you for taking the time to review your Sun Badger Solar journey. We appreciate you thinking about the solar savings for decades to come.

Take care,
-Sun Badger Solar

Dec. 6th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Charles Shaw Naples, FL

Great customer service. Best pricing out of 6 quotes. Took almost 6 to complete but all the permitting etc to blame

1 year ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for your feedback Charles! Sun Badger does our best to keep the process moving along, but you are correct that certain parts of the process can take a bit longer than expected due to other parties being involved. Congratulations on going solar!

May. 24th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cynthia Bade

I was hand held all the way and knew what to expect. Very Happy especially when the sun is shining.

1 year ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thanks for your feedback! It was a pleasure working with you and congratulations on going solar!

May. 24th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Aaron leach Burlington, WI

Good commutation on the wholeproject crew was fast and cleaned up the work site after thejob was completed

2 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for the review Aaron! We are happy to hear that our crew was clean and respectful of your property. Our goal is for this to be a smooth and easy process for the homeowner! We look forward to many sunny years ahead for you!

Feb. 8th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Matt Messenger Elk River, MN

Friendly company, some delay and difficulty getting answers why there was a delay. Sunbadger was very apologetic when I reached out to them.

2 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for your feedback Matt! We do our best to give as much detail when/if there are delays in a project, and we apologize if that was not the case for yours! However, we are pleased that your solar system was energized within the expected timeline and before the end of the year! Thank you for choosing Sun Badger to go solar with!

Feb. 9th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Frank Stanek Madison, WI

The process took longer than expected, but they did communicate the entire time. We had a leak issue afterwards that caused some damage though

2 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for taking the time to share your experience! We understand that there were some permitting delays with your municipality, but happy to hear you were communicated with during this process! Please reach out to our service department if you ever have any issues relating to your solar project- [email protected].

Aug. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Lisa Kregel Minneapolis, MN

Disorganized at times, my installation pushed into next calendar year delaying my rebates by a full year. But the panels are producing well.

2 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for sharing your feedback Lisa! We have already made some adjustments to our growing MN market to account for some of these delays. We appreciate your patience and understanding through the project, and know that over the next few decades you will see that your high quality system will continue to produce solar energy for your home!

Aug. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Ryan Lake Villa, IL

Lackluster communication, imperfect execution, several changes from original plans with very limited and inconsistent communication. I had read several good reviews so maybe me experience was an outlier.

2 years ago Edited January 10, 2024

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for your feedback Ryan. Sun Badger takes pride in ensuring our customers are satisfied with their solar project. We apologize that we did not meet these standards for you. We strive to communicate each step along the way of your project, and that starts with our onboarding process. I hope that your high quality system will continue to show you that Sun Badger Solar was the right choice, and if you have any questions at all, please do not hesitate to reach out!

Aug. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Berthold Boone Chicago, IL

I have not received any tax breaks mentioned by the sales person.

2 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for your feedback Berthold. Based on previous notes and conversations that were had with your sales rep, we understand that you were aware you could be waitlisted for the SREC incentives in IL. Even though you are currently on the waitlist (along with many others industry wide), we are still hopeful that these funds will be re allocated this fall for our customers! Also, as a reminder, you will need to file for the Federal tax incentives yourself to receive the 26% tax credit. You can do that when you file for your 2021 tax returns. Please reach out to us if you need the tax form, otherwise it can be found on the IRS website in January.

Aug. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kathleen Walsh Chicago, IL

SunBadger Solar kept me informed about every step of the project. They were always ready to answer any questions we had

3 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thanks for taking the time to share your experience! Our service team is always ready to answer questions for you, even now after your system is installed! Stay sunny!

Feb. 11th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star_border star_border star_border star_border

Disappointed Madison, WI

The farm after work two current electric but didn’t tell me that in the sale. They made it seem as though they had their own project manager and such. They did not So I had to put up with it and uncooperative contractor

3 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Sun Badger takes pride in ensuring our customers are satisfied with their solar project. We apologize that we did not meet these standards for you. I hope to be able to connect with you to see if we can look further into what occurred during your project and see how we can help alleviate some of the frustrations.

Feb. 11th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Richard Merrell Waukegan, IL

Everything was very smooth and seamless. All I had to do was sit back and let SunBadger do all the work.

3 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thanks for sharing your feedback and for choosing us to go solar with! Don't forget to join our referral program to earn more rewards. Stay sunny!

Feb. 8th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Katie Simenson Burlington, WI

Great communication, kept to the agreed upon schedule. Worked with me when I needed to extend installation.

3 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thanks for taking the time to share your feedback with us! It was a pleasure working with you, and congratulations on going solar!

Feb. 8th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ken Dundee, IL

I had 3 service and the installation crew was very professional Both on the electrical side and the panel side

3 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Your feedback is appreciated! Thank you for choosing Sun Badger to go solar with!

Feb. 9th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kirk Round Lake, IL

The system works well. My check for the renewable energy credits came about a year after installation.

3 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for your feedback! Yes, the SREC program can take some time to send out the checks, but we are happy that you received what you were expecting from it!

Feb. 2nd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Mark Stenftenagel Elmhurst, IL

They were excellent even though my salesperson quit in the middle of the transaction. The rest of the team picked up and finished the job .

3 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for your feedback Mark! Don't forget about our referral program through the Sun Badger Solar app to earn more money back!

Feb. 2nd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Leslie Swartz Bolingbrook, IL

SunBadge did a wonderful job answering our questions and helping us through the process of getting our solar roof.

3 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you so much for taking the time to post this review! Congratulations on going solar! ☀️ Don't forget about our referral program through the Sun Badger solar app to continue earning rewards!

Feb. 1st, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Terry W. Rockford, IL

Everything went great, tax breaks, rebates, all went well. I ended up having a16.00 a month electric bill

3 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for sharing your feedback! It's so exciting to see lower utility bills! Congratulations on going solar!

Feb. 1st, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jason Weiss Glenview, IL

Exceptional service. They explained the the whole process. They answered all my questions and concerns.

3 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thanks for sharing your experience! We are always here to answer questions, so feel free to reach out. Also, don't forget about our referral program and our Sun Badger Solar app!

Feb. 1st, 2021

star star star star star

Zach Rendall Waukesha, WI

Sun Badger is very easy to work with. They make the process seamless from start to finish. Having someone do all the paperwork, design, and installation of my solar was worth every penny!

1 year ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for the feedback! Taking care of you, as the customer, is our main priority, and we are so pleased you experienced that. Don't forget about our referral program to share the experience with your friends and family!

Jun. 1st, 2022

star star star_border star_border star_border

Ben A. Minneapolis, MN

We have mixed feelings about our experience with Sun Badger Solar. In short, the equipment itself is great and the sales and installation teams were outstanding. However, a simple miscalculation on Sun Badger’s part, and refusal to own up to the mistake from upper level leadership, including the president, Trevor S., really soured our experience, so unfortunately we cannot recommend Sun Badger. In our experience, it appears that Sun Badger put profit over customer commitment. Here’s our experience in more detail, for those to whom it’d be helpful. The positives: Everything about our experience with our salesperson, Jake H., was outstanding. He helped us understand all our options and was very attentive to our questions, thoroughly addressing all of them to ensure that we were making the best possible decision for our needs and our property. Even after the initial consultation and throughout the process, Jake and the others on the project management team were available and responsive if we ever had any questions or wanted to touch base. About a week before the installation was scheduled, we found out that the panels we had planned on were not available, but that a similar higher-producing panel in the same size was. Sun Badger offered to swap these in, like for like, which we very much appreciated. The panels themselves are high quality and performing as they should be. The negatives: Our most significant negative experience in the process was that on the day of the install the installation crew informed us that the number of panels Sun Badger had laid out in their design would not fit. Our roof surface is a simple rectangle, so calculating the number of panels should be simple math. The installation crew rearranged the panels in such a way that they could fit as many as possible on our roof, but we were still left with 2 fewer panels, which translates to a system that produces 7% less energy than expected. This may sound like a small percentage, but when our goal was to max out our production to get as close as possible to the 120%-offset limit (as set out by our utility, Xcel Energy), 7% makes a big difference, especially considering how that multiplies over the 30-year life of solar panels. Had we known the original panels wouldn’t fit when we should have known—right after the engineering site visit—we would have re-designed, with different panels that would get us closer to our energy production goals. Instead, we were faced with a day-of-install decision of either delaying our project until the following year to accommodate a redesign (and therefore accept a lower federal rebate rate), or opt for a lower-producing system. We went with the latter. This caused another issue on the financing side since we had signed the financing documents at the beginning of the process, and could not now change those documents with our lender. Sun Badger did credit us for the panels that were not installed, so we could apply those funds to the principal on our loan, and they have assured us that they’ve changed the loan process so that this won’t happen to future customers. With regards to the miscalculation, Sun Badger says they’ve made system changes to avoid this error in the future. However, when we approached Sun Badger for any sort of good-faith gesture of compensation to help make this right for us, the best they could do was an Amazon or restaurant gift card. In fact, Sun Badger largely avoided owning responsibility for the error and the long-term negative impact it will cause us over the life of the panels. Sun Badger also avoided apologies by saying things like, “at the end of the day, you still have a great system and are getting thousands back in rebates.” True, but we are not getting our planned return on investment. The empty words and platitudes don’t address the problem. Sun Badger’s leadership’s lack of responsibility is the most disappointing part of this whole experience. We don’t question that the panels themselves and the installation are great, and our experience with our salesperson, Jake, was great. But if the best that we can say is that the product itself, installation, and the salesperson were great, you’d be better off finding another solar company that can accurately design a panel layout and will do the right thing for their customers.

3 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Mr. Alle thank you for your comments. Sun Badger takes care to install the highest quality and newest technology products, and we ensure the best possible customer experience. We apologize that you found our efforts did not meet your expectations. As you noted, Sun Badger took responsibility for providing you a no-charge upgrade to the original panels selected for your design, and we also refunded you for any panels that were not installed and any financing fees related to the slight change in your design. As explained, you are receiving the maximum production possible out of the solar array we installed on your home, given the physical space available on your roof. We explained changes to our design procedures to prevent future situations like yours from occurring. And we offered you gift card compensation, which you declined because you demanded something of a higher value in exchange for not writing a review. You have an excellent, well designed solar array which we are very proud of, and which will save you thousands of dollars on your electric bill over its life. We stand by our work and believe Sun Badger has treated you more than fairly. But of course, we are disappointed you didn’t feel our efforts and offers were sufficient. We are confident you will enjoy your solar energy system for many years.

Mar. 17th, 2021

check_circle

Review Source

star star star star star

Duane Jourdeans Manchester, TN

The Sun Badger Solar team communicated very well throughout the process. We had some challenges on our property, but they worked hard to solve the issues and create an affordable alternative for our situation. From the moment our system went live, we were producing at a high rate.

1 year ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Hi Duane,

Thank you for your feedback and recognition. There are so many components to a solar installation project so it is high praise that we were able to support you through challenges. We're pleased to hear your enjoying your solar system and are thankful to have you as a Sun Badger Solar customer.

Take care,
-Sun Badger Solar

Dec. 2nd, 2022

check_circle

Review Source

star star star star star

Josh Quint Racine, WI

This is my second system with Sun Badger. The process was straightforward and the equipment and installation were top-notch. They handled all the red tape and got my system up and generating ahead of projections. 2 weeks in to generation and I've generated my first megawatt with my new system.

1 year ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Hi Josh,

Thank you for your feedback and for giving us another opportunity to go on a solar journey with you! We are happy to read that you are enjoying your systems and their production.

Take care,
-Sun Badger Solar

Dec. 2nd, 2022

check_circle

Review Source

star star star star star

Brandon LeBlanc Madison, WI

I like that this company didn't press me to buy from them, and also would not sell unless it made sense/had value for me. I disliked that on install the foreman was not here, but the install crew were more than competent enough to answer all of my questions/concerns.

2 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thanks Brandon! Our sales consultants are very knowledgable on the products in this industry, and are only going to sell solar if it makes sense for you, our customers. We are pleased to hear you had a great experience and thank you for choosing Sun Badger to go solar with!!

Oct. 13th, 2021

check_circle

Review Source

star star star star star

Joshua Hoverman Chicago, IL

Sun Badger did a great job from start to finish. There was very limited effort required on my part during the entire duration. I especially appreciated the level and frequency of communication from various functions within the team. Additionally, the sales process was incredibly low pressure and informative.

2 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for taking the time to share your feedback with us! Our goal is to make this an easy process for our customers and to ensure you are communicated with each step along the way. Thank you for choosing Sun Badger Solar and for being an advocate for us! Your referrals will absolutely receive the same experience that you had!

Oct. 4th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

Joe O'Connell

Communication needs improved for the project. It seems like I have received more communication after than I ever did during the process. They over estimated how much solar I would collect which is disappointing as I'm still receiving high bills now on top of the loan. I'm techy and the app is garbage seems only made to try to solicit referrals vs the keeping the user/customer in mind. The alerts from the app were annoying so I deleted it. I just log into enphase app to get my details.

1 year ago Edited January 10, 2024

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you for your feedback Joe. It's best to compare your system's energy production to the monthly predictions rather than by annual averages. We are heading into the spring/summer months where your system is predicted to produce the most energy! Looking forward to seeing how your energy production compares once it's been energized for a full year! Please don't hesitate to reach out if you have any questions/concerns!

Apr. 1st, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Janet M Sairs Racine, WI

Walked us through the process, also recognized for excellent work by inspector & electrician.

2 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you Janet! Congratulations on going solar and thank you for choosing Sun Badger to work with.

Feb. 8th, 2022

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Rob Glazier Mukwonago, WI

They were easy to work with, communicated clearly, and the installation was very well done.

2 years ago

Sun Badger Solar Logo

Reply from Sun Badger Solar

Thank you Rob! It was a pleasure working with you and we look forward to many sunny years ahead for you! Don't forget to use our referral program and spread the word of going solar!

Feb. 9th, 2022