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With so many solar companies out there, it can be difficult to know which one provides the most value for you as a consumer. That’s why we’ve done the hard research—so you don’t have to. We’ve weighed the pros and the cons and found Solar Spectrum to be one of the top competitors in the industry.

Prior to April 2017, Solar Spectrum operated under the name Sungevity.

The Good

  • Financing options
  • iQuote tool
  • Mobile app
  • Customer service

Financing Options for Every Customer

Solar Spectrum offers several solar financing options, which means that obtaining a home solar system through Solar Spectrum is possible for customers of all budgets. With Solar Spectrum’s loan, lease, and PPA payment options, customers can go solar for zero to little down. Each of these options comes with 24/7 system monitoring, a 25-year manufacturer warranty on the panels, and a 20-year system warranty that encompasses the inverter and workmanship. For customers who are looking for the plan with the most long-term savings, buying the system outright would probably the best option. Customers will pay for the system upfront, but they will own the system and reap the long-term rewards.

iQuote Tool Provides Personalized Solar Quote

Solar Spectrum’s iQuote tool allows customers to get a personalized quote quickly. After answering a few questions over the phone with a Solar Spectrum rep, the iQuote tool can view the roof of the customer’s home, track the amount of sunlight that hits their home, and give them an accurate picture of how their panels will look and function. iQuote can also show customers how much they are going to save with each payment option.

Anytime, Anywhere System Monitoring with OurSungevity App

With the OurSungevity mobile app, customers have information about their solar system at their fingertips. Whether customers have an Android or an iOS device, OurSungevity allows them to track how much energy their panels are producing and how much power they are using from anywhere in the world. In addition to giving customers the ability to monitor their system, OurSungevity lets users contact customer service and earn rewards by referring friends and family through the app.

Top Notch Customer Service

Solar Spectrum has received a large amount of positive reviews on our site regarding its customer service. Consumers are saying that Solar Spectrum’s customer service team is professional, helpful, and quick to reply to questions and requests. Solar Spectrum also offers helpful options for clients who need to move before the contract terms have expired, including assigning the energy plan to the new homeowner; prepaying the remaining payments and assigning the non-financial obligations to the new homeowner; and purchasing the remaining time on the lease, terminating the lease, and asking the company to remove the system.

Interested in going solar? Click Here

The Bad

  • Limited online information
  • Availability

Lack of Site Information

Solar Spectrum has a lack of solar system information available on its website. While a basic explanation of each system component is provided, more technical specifications of the system are nowhere to be found. Solar Spectrum’s FAQ section is sparse and does little to fully educate consumers on the value the company can offer. Solar Spectrum’s website lacks a live chat option, which could provide quick and easy access to important company information.

Limited Reach

Solar Spectrum is currently only available in 12 states, which limits the number of customers who have the opportunity to go solar with Solar Spectrum.

The Bottom Line

Solar Spectrum is a highly recommended option for consumers who are considering a home solar system to look into. Although Solar Spectrum is not available in every state and has a limited amount of information regarding equipment on its site, its multiple financing options, proprietary iQuote tool, insightful OurSungevity app, and top notch customer service are hard to beat.

Interested in going solar? Click Here

State Availability

Solar Spectrum is available in the following states:
California, Colorado, Connecticut, Delaware, DC, Maryland, Massachusetts, New Mexico, New Jersey, New York, North Carolina, Rhode Island, Vermont

Payment Options

Solar Spectrum is emerging as one of the top home solar companies in the industry. The company offers every kind of payment option a consumer could want and makes it easy for those who qualify to go solar. Solar Spectrum offers four different payment options:

  • An outright purchase
  • A solar loan
  • A solar lease
  • A PPA (Power Purchase Agreement)
Outright Purchase

Solar Spectrum’s purchase option allows customers to own the system themselves. There are no third parties involved, removing any kind of monthly solar payments. The system comes with a 25-year warranty, as well as 24/7 monitoring when customers purchase it through Solar Spectrum. Benefits of owning your solar panel system include receiving the 30 percent federal tax credit, any additional state tax credits, and an increase to your home’s value when you’re ready to sell.

Solar Loan

Customers can finance their system purchase through a loan with Solar Spectrum. The customer will own the system and receive all the benefits mentioned above, but will pay their loan off through monthly payments. Because Solar Spectrum has a vast network of lenders, customers will be sure to find a reasonable interest rate that matches their qualifications and unique situation. And, since the terms of the solar loan imply ownership of the solar panel system, customers will be able to receive the 30 percent federal tax credit as well as any state tax credits. This option also includes 24/7 monitoring and a 25-year system warranty.

Solar Lease

Solar Spectrum also has a lease available if that is the customer’s preferred method of financing. The customer won’t own the system, but there are benefits that come with signing a lease, including a potentially lowered power bill, a 20-year system performance guarantee, and options to help customers transfer the lease if they decide to move.

PPA (Power Purchase Agreement)

With a PPA from Solar Spectrum, a third party will own the system and the customer will only have to pay for the electricity they use at a set rate. The PPA option protects customers from rate hikes. If a customer decides to move, Solar Spectrum will help transfer the agreement to the new homeowner. Because the customer does not own the system, the partner working with Solar Spectrum will install and maintain the system. With its variety of purchasing and leasing options, Solar Spectrum is striving to make solar energy more accessible and affordable than ever for consumers.

Payment Options Breakdown

Purchase

Loan

  • You own the system
  • Monitoring of your system 24/7
  • Receive your 30% federal tax credit
  • 25-year system warranty
  • Monthly payments till the loan is paid off
  • Typically less than electric bills
  • 25-year system warranty
  • 24/7 monitoring

Lease

PPA

  • Guaranteed performance for 20 years
  • Easy transfer of lease if you sell your home
  • Small upfront cost and monthly payments
  • Potential to be less expensive than your electric bill
  • Pay for the electricity you use
  • Lock in a fixed rate
  • You won’t own the system
  • Easy transfer of PPA if you sell your home

 

iQuote Tool

Solar Spectrum offers a unique feature known as the iQuote tool. After consulting with the customer, the company uses a proprietary design tool to draft and engineer a personalized solar solution for the customer’s home. The iQuote tool generates all paperwork (including the important legal notice allowing the company to proceed with the installation) automatically. Because completing the necessary paperwork on time is one area in which other solar providers commonly fail (clients often find themselves with a system that has been installed, but not yet activated), Solar Spectrum’s iQuote tool is a true game-changer.

Solar Spectrum Solar Equipment

our-sungevitySolar Spectrum’s online monitoring system, OurSungevity, allows users to constantly monitor the performance of their home solar system by checking their system’s output, carbon savings, and other electricity related production. OurSungevity even lets customers track their installation process by monitoring the 6 steps of installation online. With OurSungevity, customers can monitor their solar system anytime, anywhere using a computer, tablet, or smartphone. In fact, with an average score of 4/5 stars on Google Play and on the Apple Store, OurSungevity has the highest mobile app ratings out of any solar company.

Solar Spectrum Installers

Solar Spectrum is known for its high-quality dealers. Local installers must undergo an extensive application process and are required to pass two quality assurance checks with top marks in order to work for Solar Spectrum. The quality assurance checks are as follows: first, a regional representative certifies that the design meets standards. Second, a district manager certifies the regional representative’s work. This thorough two-step QA process is unique in the industry and goes a long way to ensuring that each of Solar Spectrum’s solar panel systems is installed correctly and safely.

One of the unique customer experiences associated with Solar Spectrum is the custom installation process. Solar Spectrum’s expert installation team creates a custom design for each home and provides panels that rank high for efficiency, quality, and blendability with the roof of the home. In addition, all systems feature industrial-grade railing, simple assembly, integrated grounding with UL 2703 systems, PE certification, design software for quote preparation, and a 20-year warranty.

Are there any inaccuracies in this review? We take our accuracy very seriously and would love your feedback. Give feedback here.

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378 Solar Spectrum Reviews

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  1. User Score

    9

    April 20th, 2017

    Great price – they beat solar city by $700 and the start up was bumpy. Things happen but I have a good rapport with my sale person Deanna and Project Manager Marvin, Sarah was non-responsive, I guess too much on her plate but the squeaky wheel gets the grease. I’m happy so far and hope I’m not negatively affected by the Chapter 11 bankruptcy filing….

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    1 1

  2. User Score

    1

    April 19th, 2017 Passaic, NJ

    My agreement was buy out the solar system since day one. The sale person from Sungevity read contract for me paragraph-by-paragraph without explaining fine line. The company did not give me option to buy out the system even though every aware of my buy out plan from day one including project management and senior project manager and sale persion, the company claimed solar panel tax for 2016 without discussing with me or allowing me to buy the system. My solar system is not ready to run yet. The company give me hard time since beginning, poor customer service. I am calling them for update on my system almost every week. A lots of miss communication among the Sungevity staffs. No one knows each other job in same project. The senior management is very rough and mean to me. I am in middle of the process, not completed my electric panel and city inspection yet. It has been going on since Oct 2016. Never disclosed my option step-by-step. Every time i ask question, they have no idea what going on. The senior project manager is very disrespectful and rude. I need help please…please… if any one can give me idea to get out of the solar system. I feel like i choking every time i talk to them.

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    9 1

  3. User Score

    0

    April 17th, 2017 San Jose, CA

    TL;DR you’ll have to sue them to get the installation completed. Compare my review below with all the others who have identical problems with them.

    Sungevity will be proactive and responsive during the sales process, and certainly when asking for payment. Enjoy it while it lasts because when the project goes to their “project management” team you’ll be forced to use lawyers to get a status update.

    They will ask for final payment due before they schedule for the interconnect with PG&E. Once they have your final payment, you will need a lawyer to ever get a response from them again.

    It’s been 120 days since I paid for the install. 100 days my paperwork was submitted to PG&E, 90 days since I paid in full for the solar installation, and they have no plan for how to reach that point. For 60 days they sat on my money without doing anything to move the project forward. When I threatened to sue they finally got an inspection scheduled which they failed. Now I’ve been waiting a month, and nothing has been scheduled yet to get it fixed. They just don’t care.

    130 days since signing the contract, and there’s no plan, no progress, and no communication. At this rate of progress I’ll be lucky to get the panel installed and working in a calendar year. Meanwhile I’m bleeding cash into my electric bill.

    They love to blame on PG&E, however PG&E provided a full record of everything submitted on the account… which was been nothing for 70 days. Then they blame San Jose permits, but you contact them and they show no communication from Sungevity. They blame everyone else, but it always turns it to be their lack of follow through.

    TL;DR unless you need more stress and lawyers in your life, you really don’t want to work with Sungevity.

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    11 2

  4. User Score

    9

    April 17th, 2017 Manteca, CA

    After months of research i selected Sungevity for my solar installation . I had my solar system installed today the workers arrived at 8:30 am and were done by 12:30pm. They were professional and explained the installation process to me. Im waiting to be inspected and connected to the grid now.

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    2 2

  5. User Score

    10

    April 3rd, 2017

    Every other company I talked to told me I could have my system up and running in a few weeks.
    Mark at Sungevity ran me through the actual process and made me realize I was being misled by the others before I even got started with them.

    By contrast Sungevity’s ETA was longer than I’d have liked but was right on the dot. The wheels turn slowly when you’re dealing with permits, approvals, inspections, and utility companies. It could not have been accomplished any sooner than projected.

    I went with Sungevity based on that one honest conversation and have never regretted it. My customer service was and still is unsurpassed.
    Jeff

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    16 2

  6. User Score

    1

    March 30th, 2017 Pomona, CA

    Not satisfied. They promise me they would produce 65 % of my electric bill. Its been 35% instead. I do not get enough sun because of neighboring trees and I live in Hemet,Ca. the hot spot of Riverside county. They refuse to do anything about it.

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    15 11

  7. User Score

    10

    March 29th, 2017

    Everything was so smooth before, during and after the installation and no need for me to be a watchdog at all. they even bothered to let me know that the county inspection required them to replace the electric box as it did not meet their codes. The info via my computer was established and without any problem for me to check the solar functions and how much KwH it obtains during the day. PG&E was involved.Sungevity and them worked together.

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    13 3

  8. User Score

    8

    March 28th, 2017 Wantagh, NY

    i JUST RECEIVED A LETTER FROM SUNGEVITY THA THEY ARE DECLARING CHAP 11 BANKRUPTCY.
    I AM SUNGEVITY CUSTOMER FOR 1 AND HALF YEARS AND HAVE BEEN EXTREMELLY PLEASED WITH THE SERVICE,IT WAS PPA WITH NO OUT OF POCKET EXPENSE

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    25

  9. User Score

    0

    March 25th, 2017

    Sungevity has DECLARED BANKRUPTCY. THEY TOOK $10,000 OF MY MONEY- NO INSTALLMENT MADE AND NOW REFUSE TO GIVE ME MY MONEY BACK. hOW CAN ANYONE CHOOSE THESE PEOPLE NOW?

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    53 2

  10. User Score

    10

    March 24th, 2017 Westborough, MA

    I had no problems at all, the management was great. I went with Sungevity because the price was pretty good and the features were pretty good

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    1 3

  11. User Score

    10

    March 24th, 2017 Mariposa, CA

    I like their customer service and their approach to it. I’ll give them a 10

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    2

  12. User Score

    9

    March 24th, 2017 Seaside, CA

    Sungevity had the best deal. Installation and project management was good

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    1 2

  13. User Score

    10

    March 24th, 2017 Fairfield, CA

    I went check out the other solar companies and Sungevity seems to be the best one of all of them. They are excellent

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    1 2

  14. User Score

    9

    March 24th, 2017 Oakland, CA

    My overall experience with Sungevity has been very good. I went with Sungevity for the price

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    2 1

  15. User Score

    9

    March 24th, 2017 Whittier, CA

    I’m very happy with the customer service they provided. All my questions and concerns were answered and taken care of. Everything was just awesome!

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    1

  16. User Score

    8

    March 24th, 2017 Piscataway Township, NJ

    I would say they were very professional right from the beginning through the whole process, and managed it quite well. Even though the project was managed remotely, they stayed in touch by phone and email, so they were always aware of what was going on. Over all? I’d say I’m more than happy with the whole experience.

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    2 2

  17. User Score

    10

    March 24th, 2017 East Orange, NJ

    Sungevity’s Solar consultants have kept the line of communication open all the time. They made sure I understood the process every step of the way. It was a very positive experience.

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    2 1

  18. User Score

    10

    March 24th, 2017 Lafayette, CA

    They were very responsive to all my questions and I thought they were very good in terms of price. Everything was a positive experience. I just love the system!

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  19. User Score

    7

    March 24th, 2017 Easton, CT

    The installation was very well done, however, they recommended a pole to take off the heavy snow and it hasn’t worked. I’m disappointed with the fact that they said the snow would melt with the energy producing heat, but it doesn’t do that. I’ve lost great deal of energy now. Besides that, the man that works with me was very understanding and helped a lot.

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    3

  20. User Score

    8

    March 24th, 2017 Hayward, CA

    As far as the consultant, they were knowledgeable, very helpful and returned my calls very promptly. However, Sungevity made a few mistakes regarding the rules and regulations of the system, so I was not very happy about that. On top of that, the Project Management Team didn’t answer my questions in a timely manner. Now, more and more people are questioning the company because of the news that came out yesterday.

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    2