Name: Sol-Up
Rating: 4.9

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Verified Customer

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Franklin Mak Las Vegas, NV

Very nice people and follow up. The service is excellent........."...............

3 years ago

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Rolando Imperial Las Vegas, NV

Sol Up provides quality workmanship, top of the line Solar Products and an unmatched Warranty.

3 years ago

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Sergio Morales Las Vegas, NV

Everyone have been more than accommodating for all of my questions, great service from this team.

3 years ago

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Jack Branum Las Vegas, NV

Great job! Looks good and electric bills $00.00 to%11.00 including summer months.

3 years ago

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Perry Heard Henderson, NV

They are great. They monitor your system & they contact your when things seem off.

3 years ago

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Frank Henderson, NV

Hands down best quality, warranty, customer service of any solar company on the market

3 years ago

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adam hartung Henderson, NV

Great customer interaction, great service, great warranty service, good product, good pricing

3 years ago

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Andrew Howard Las Vegas, NV

good customer service from beginning to end and respectful/efficient/knowledgeable installers

3 years ago

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HARVEY D JOHNSON Las Vegas, NV

Great customer service with great workers that care and do the work right the first time.

3 years ago

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Ronald Schmit Las Vegas, NV

Good product and good service. I've been happy with my decision to go with Solup

3 years ago

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Kenneth Hanshew Las Vegas, NV

Best presentation and most thoroughly knowledgeable. Very pleased with installation work!

3 years ago

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Richard Naito Las Vegas, NV

They did a good job. When one of the panels stopped working they fixed it at no cost to me.

3 years ago

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Mike Las Vegas, NV

Great support throughout the process for sales, permit, installation and general guidance.

3 years ago

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Ed Dornlas Las Vegas, NV

They are knowledgeable, pleasant, dependable and more than fair in their business.

3 years ago

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Ronnie Las Vegas, NV

They have always attended to any questions and issues I have had with my solar panels.

3 years ago

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Darld Cornell Las Vegas, NV

I like how they look and where they are located. They work!! Friendly service too! Pricing decent.

3 years ago

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Vincent Colby Las Vegas, NV

Quick response time to issues, quality service to issues, great warranty, solar panels work great

3 years ago

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Rich T. Las Vegas, NV

They were able to design, install and configure my system to my specifications.

3 years ago

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Dennis Amos Henderson, NV

They had the best sales people, installers and customer service of any company I dealt with.

3 years ago

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Edward Keefe Mesquite, NV

Even with COVID coming upon the installation schedule the solar installation was flawless.

3 years ago

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Bill Kohlmeier Henderson, NV

They are there for their customers after the installation is complete. Great support!

3 years ago

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Ron Wyman Henderson, NV

Excellent service and response times. All of the staff are very professional and courteous.

3 years ago

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Roni W Henderson, NV

Excellent, professional, and prompt service. Friendly staff and great follow through.

3 years ago

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John Macdonald Las Vegas, NV

equipment performs above expectation and customer service is superior year after year.

3 years ago

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Stephen Bozec Henderson, NV

3 years ago

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Afroz Munshi Henderson, NV

Great from start to finish. The owner Frank is very knowledgeable and respectful.

3 years ago

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David

The installation went pretty quickly. They didn't bother me and did a quick job. The panels are great quality.

3 years ago

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Derek

The installation went smoothly. When I had a panel go down, they came out quickly to fix it.

3 years ago

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Alicia

I didn't have any problems during installation. Everything was on schedule and went smoothly.

3 years ago

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Tom

The installation went fairly smooth even though it was a difficult installation.

3 years ago

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Robert

They respond right away at this company. The installation went smoothly and they finished on time.

3 years ago

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Mark

The pricing is the best. If there is anything I need, I can always get it. It has been very smooth.

3 years ago

Reply from Sol-Up

Hi Mark - glad we are able to assist! Please do not hesitate to reach out if you do have questions!

May. 18th, 2021

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Verified Customer

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Bret

Every time I have a questions, they’ve been extremely responsive. I like their price too.

3 years ago

Reply from Sol-Up

Thank you for the feedback, Bret. We like to make sure our customers have answers! Please let us know if you have any additional questions.

May. 18th, 2021

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Martin

Their service is good as are the units. They are responsive to everything I’ve requested.

3 years ago

Reply from Sol-Up

We are happy to hear that, Martin!

May. 18th, 2021

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Thomas

Name brand product that was seamlessly installed. Questions are always answered.

3 years ago

Reply from Sol-Up

Hi Thomas - thank you for positive feedback!

May. 18th, 2021

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Pat

All rated the best. I would recommend them highly. They are very friendly. Very informative.

3 years ago

Reply from Sol-Up

Thank you Pat for the 5 stars! Please let us know if we can help with anything else.

May. 19th, 2021

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Nancy

They’re one of the best in the area. The deal is really good. I have no problems it is fine.

3 years ago

Reply from Sol-Up

Thank you so much Nancy for your feedback!

May. 18th, 2021

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Jerald

The prouct is very good. The personal service is also very good. I have saved a bundle.

3 years ago

Reply from Sol-Up

Thank you so much, Jerald.

May. 18th, 2021

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Travis

The people who installed the panels were professional and quick and nice. It is still working so that is good.

3 years ago

Reply from Sol-Up

Hi Travis! We do pride ourselves on having our own installation teams and glad they were quick!

May. 18th, 2021

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Max Williams Moscow, ID

Physician here. I contracted with Sol-up to install a system after interviewing several firms. It was a huge mistake. On the first day of installation, only part of the job was completed, but that didn't stop Sol-up from repeatedly demanding the balance of payment in violation of the contract. First at the jobsite and then that evening repeatedly by email. The bird wire had yet to be installed, the wifi connected, the conduit painted, or the system inspected, but the CFO was demanding full payment. When I referenced our agreement and noted they were in breach, they were hardly deterred. Here we are, two months later, the bird wire has yet to be installed (instead they put on an ugly black mesh I had previously rejected) and they are back at it demanding payment knowing they haven't honored our contract. They literally admit in writing they haven't installed the bird wire as required and yet they are demanding full payment. Do yourself a favor, find another solar contractor.

1 year ago

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James Weber Las Vegas, NV

DO NOT USE SOL-UP! They use shady and underhanded techniques in order to get your money. I have to admit we were pleased at first with Sol-up until 5 years down the road. During contract negotiations we informed them we would be getting a new roof in about 5 years, they said "No problem, we will come out and remove /replace the panels at no cost." When it came time we found out there is an additional $9,000 charge to remove and replace solar panels for a re-roofing project. Sol-up told us they could not use the existing equipment they had originally installed because it was no longer any good and we had to get all new racking and panels. Sol-up admitted they do not have faith in their own equipment they originally sold us, how bad it that! They want us to pay half the cost of the solar system again to do what they promised to do for free! Sol-up straight up lied to us from the get go!

2 years ago Edited September 14, 2021

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Elena Coyne

Issues resolved. Case was settled. Didn't use their service but paid some fees.

4 months ago Edited March 15, 2024

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Diego Garcia Las Vegas, NV

Missing communication, but in general are OK. Not the best, there is a lot of improvement that need to work on.

2 years ago

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Vince Johnson Las Vegas, NV

Absolutely great communication on the process and on time for every appointment

2 years ago

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Maria Bruce Las Vegas, NV

They very professional and fast, they make it easy to work with them

2 years ago

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Jen Fasulo Las Vegas, NV

Staff are responsive and have gotten everything as promised but only when I ask.

2 years ago

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Scott Henderson, NV

They were always on time, efficient and kept their promises.

2 years ago

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Hal Miller Las Vegas, NV

Professional, no hidden costs, worked with me and answered all my questions.

2 years ago

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Brenda Las Vegas, NV

Customer service provides information to let me know the next step.

2 years ago

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Eileen & Thomas Pahrump, NV

From department to department they have a little bit of difficulty communicating.

2 years ago