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Puget Sound Solar

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LAST UPDATED: July 13th, 2021

Puget Sound Solar is a solar and EV charging station company, based in Washington serving the Greater Seattle/Puget Sound region. The company’s technicians are highly experienced, with over 40 years of construction and 20 years of solar industry experience. The company is known for good customer service and a high level of professionalism, as well as a solid warranty.

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The Good

  • Free Initial Consultation
  • Installation Warranty
  • Customer Service

Free Initial Consultation

Design staff offer a free, comprehensive, detailed initial on site consultation. This allows prospective customers to receive a very accurate and thorough quote of the solar project. Customers can vet the company in person and ensure the project specs meet their needs.

Installation Warranty

Puget Sound Solar offers a 10-year warranty on all its work. The company’s employees are also licensed contractors and work on both residential and commercial projects. This versatility means that experience on both sides of the industry can shape how solutions are developed to meet a client’s most important needs.

Customer Service

Puget Sound Solar has numerous excellent reviews from customers who describe it as “professional, thorough, knowledgeable, communicative and organized.” These reviews indicate the quality of service clients can anticipate.

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The Bad

  • Limited Service Area
  • Pricing
  • Scheduling

Limited Service Area

The company only services projects in the Puget Sound area, so it is not an option for customers in other parts of the country. Companies like SunPower or Blue Raven Power have larger coverage areas, servicing multiple states.

Pricing

Due to the complex nature of solar panels and installation, the company asks potential customers to reach out for a quote. Pricing is not readily available on the company's site.

Although this is somewhat common in the industry, case studies or sample pricing could help customers figure out budget and funding options, so perhaps this is an area for the company to improve.

Scheduling

As this is a company in high demand, it could take a little longer to schedule consultations or installations. Customers have noted that the company’s representatives do always schedule as soon as possible, and that the representatives communicate early if changes are necessary.

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The Bottom Line

Puget Sound Solar is a great option for commercial and residential customers in the Seattle/Puget Sound region. Customers can count on the company for customer-friendly policies as far as on site consultation, good customer support, a strong warranty, and quality services.

Due to popularity and limited regional bandwidth, scheduling may take a little longer than other providers, but this should be looked at as an indication of the company’s benefits, not as a deterrent.

For customers outside this region, other providers like SunPower or Blue Raven Power may be a better fit.

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