In business since 2009 and headquartered in Metuchen, New Jersey, Momentum Solar is a solar energy contractor that sells and installs solar panels to businesses and homeowners in New Jersey, New York, Florida, Texas, and Connecticut.
With over 1200 employees, it is one of the fastest-growing companies in the industry and specializes in providing customized solar power system installations for both residential and commercial properties and enabling clients to produce affordable, renewable energy while helping preserve the environment. Momentum Solar strives to achieve a 100 percent solar offset for its customers to maximize monetary savings and increase clean energy generation that reduces harmful carbon emissions.
Momentum Solar manages the entire customer lifecycle of its projects, including the sale, design, engineering, permitting, installation, and activation of each solar system, in an effort to provide great customer service and make the process as seamless as possible.
Read on to discover The Good, The Bad, and The Bottom Line about Momentum Solar, as well as view Momentum Solar reviews from real customers.
On Momentum Solar's website, the company states that it offers $0 down options in every state where it operates, and $0 down, $0 out-of-pocket options in the majority of states where it operates.
Available methods of payment include cash purchase, solar loan, solar lease, and Power Purchase Agreement (PPA). Purchase and loan options allow customers to take full advantage of the federal solar tax credit. Momentum Solar will sync up with each homeowner to discuss the best financial options for their specific situation.
Momentum Solar understands that each customer has a unique home, lifestyle, and budget and strives to provide a personalized solution and experience for each individual customer. The solar energy company provides a custom photovoltaic system, and designs, engineers, and installs each system to maximize energy output, electric bill savings, and aesthetic appeal while also lowering carbon footprint.
When a customer chooses to have a solar energy system installed by Momentum Solar, they can expect the process to be as follows:
For its solar systems, Momentum Solar offers a premium solar module variety; technology for maximized production; and streamlined, lightweight, and durable racking.
The company provides a solar cell selection from solar industry–leading manufacturers, including LG, QCELLS, Longi, REC, Trina, and Hyundai, and inverters produced by Enphase.
Momentum Solar gives customers the option to quickly and conveniently make payments online with a click of a button. To do this, customers simply need to visit the company's website, fill out a short form, and make the payment.
Momentum Solar offers long-term price predictability so that customers will know they're paying for electricity today, tomorrow, and for the next 20 years that they have a solar PV system.
Momentum Solar provides its customers with a 25-year equipment warranty to cover parts, as well as a 25-year workmanship warranty to cover the work of each solar installer it employs. Customers can be confident that their solar array will be protected under these warranties.
Momentum Solar offers complimentary system maintenance and monitoring with each of its commercial and residential solar systems, which helps to ensure that the system is always functioning optimally.
The company provides monitoring services through Enphase MyEnlighten, which allows customers to verify their system's health and performance; view energy production by month, day, or hour; analyze performance against historical weather data; and share performance information on social medial platforms from anywhere in the world using a smartphone, tablet, or computer.
If a customer needs to sell their home while still under contract, Momentum Solar will allow them to transfer their solar agreement to the new homeowners. The company's customer experience team can walk the customer through the entire process and will help them to complete the transfer. Momentum Solar boasts a 100 percent success rate with system transfers.
Momentum Solar has more than a decade of experience in the solar industry and has undergone significant growth over that period. The company now has more than 1,200 employees and has been ranked on the Inc. 5000 list of the fastest growing companies in the U.S. several times.
Momentum Solar does not appear to have a certification from the North American Board of Certified Energy Practitioners (NABCEP). The NABCEP is widely regarded as one of the most important certification programs in the solar industry. NABCEP-certified status indicates that a solar company has taken additional steps to train its personnel in the best practices and lastest developments in solar installation. While the omission of this certification does not imply poor quality on the part of the company, its presence can sometimes be the difference-maker for a customer comparing multiple solar options.
Momentum Solar Frequently Asked Questions
What’s the process of going solar with Momentum Solar?
After signing with Momentum Solar, you can expect our dedicated team of in-house operations employees to design your custom solar panel system and handle the permitting with your local and state authorities. After permitting is complete, our team will carry out the installation and activation of your system.
Does solar provide all my energy needs?
Depending on the size of your system, solar energy can help substantially with electrical usage in your home.
When is the best time to go solar?
Today! Momentum Solar is always available to help you and your family make the switch to solar power.
What equipment will Momentum Solar use on my house?
Momentum Solar only uses Tier One equipment, thanks to our partnerships with some of the best manufacturers in the world.
How does Solar power work with Momentum Solar?
Once you decide to go solar, Momentum will handle the entire process for you. From creating your custom design to installation and activation — even maintenance should something go wrong — Momentum is the best choice when going solar.
Why choose Momentum Solar?
With more than 10 years of industry leading experience and a true dedication to customer service, you can feel comfortable knowing your transition to clean energy is powered by Momentum.
How long does installation take with Momentum Solar?
Typically, homeowners can expect their installations to take one day or less. However, larger systems and other factors may affect this timeframe.
How long do Momentum Solar panels last?
All equipment installed by Momentum Solar comes with warranties to ensure everything is functioning properly.
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Good company and installed as advertised. We went with them because the installation methods , and equipment was cleaner than neighbors in my subdivision. 50 panels system, 4337 SF home and our system generates a surplus every month with a family of 5. Duke energy bill is a meter charge only for $12.79 cents per month. Very happy paying for the system less than $200 and ZERO down instead of $500 per month to the power company.
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Excellent experience with momentum. No hassle, excellent service, few weeks to install
I spend 30k to save on electricity, The panels stopped working 5 days ago! I'm still still waiting for repair, Meanwhile I'm paying for the panels and the OUC Company....so much for SAVING!!!!
Reply from Momentum Solar
Jan 04, 2021
Hi Jose, I'm sorry to hear that you are still waiting for a repair, please reach out to me at [email protected] or reply privately here with your address and phone number so we can get this taken care of for you.
Momentum Solar hires robocall crews from India. I get a dozen calls every month from "Hello, this is Jason" on a spoofed phone number with my area code asking me about installing solar. I despise robocalls and any company which uses that sleaze ball tactic will never get my business. I played along with the robocall jerk just to find out what the scam was and that's how I got a call from Momentum Solar. And yes, just like the robocaller, they used a spoofed phone number!
Reply from Momentum Solar
Dec 04, 2020
Hi bubba, I'm sorry for the inconvenience, please reach out to [email protected] with your phone number so we can get you on the Do Not Call list. Thank you
Company will sell you solar when it doesn't make sense. Their Austin manager got on the phone while rep was in my house and he sounds like he went to sales preschool. I'm not even sure how this company earns business considering their sales methods. Avoid these people if you're in the Austin, San Antonio, Dallas and Houston areas. It is a scam to say the least and there are far better solar companies to do business with
Reply from Momentum Solar
Dec 04, 2020
Hi Adam, I'm sorry to hear of the underwhelming sales experience. Momentum Solar has been a leader in the solar industry since 2009 with an A+ rating. We take your feedback seriously and will share this with the sales manager.
I liked nothing about this company. Was constantly harrassed with calls all day. They sent pse&g over our house to install converter but we didnt even agree to do any work. Then after telling them i wasnt signing with them domeone put all my knfo on home advisor and now i get 100-200 calls a day. I filed a complaint on better business bureau.
Constantly harrasing phone calls. I've asked that they stop calling me perhaps a dozen times. I filed an FCC complaint against them.
I have had my solar panels for almost two years. I had researched other companies and decided to go with Momentum Solar based on their price, monthly projected electric bill, sales rep helpfulness, and accessibility and customer service support. In the beginning, my electric bills fluctuated, but now they have progressively increased to the point where I am now being charged over $200 per month in a house occupied by 2 adults, one of which who is gone most of the time. I have repeatedly reached out to their customer service department and all I keep getting is the run around. I am promised over and over that a supervisor is going to return the call, and two months later, still no one has the common courtesy to respond. If I knew then what I know now, I would have NEVER wasted my time and money. Once they have you as a customer you become dead to them. It is disgraceful and unconscionable behavior. Shame on you Momentum Solar! Buyer beware!!!!
I contracted with them to do my solar, they replace my roof and destroyed my home. The pictures don't lie. The videos don't lie. This company and customer service is horrible for residential customers
I was recently just looking at solar companies and now Momentum will not stop calling my number. 5 times or more a day they call and do not leave a message. I have tried multiple times to block, but they continue to use different numbers. I have asked them repeatedly to stop calling but it continues on and on. They are now at the point I want to do something legally to get them to stop the calls. That is all I ask STOP CALLING MY NUMBER OVER AND OVER AND OVER AGAIN ON A DAILY BASIS. I AM NOT CHOOSING YOUR COMPANY. STOP
There isn't much to talk about this company. They will call you come your home to get you solar. Once you start working they will give you incorrect quotes which they never agree on by saying we gave you incorrect pricing and we can't honor it. They keep doing the same until you agree to their price.
Overall, the process was flawless. However, We are disabled with a fixed income on SS. We were told by a rep we'd benefit from solar panels and save money. Told it was government funded and would cost us nothing. True. Yet, we are paying more per month with no savings and it increases every year! How is this helpful? We qualified simply because it benefitted them. Now we must rely on local food banks and live in fear of losing our home of 30 plus years, because customer service is so rude and insists that that's the way it works and to expect and increase every year and doesn't seem to care what so ever. What type of recourse do we have if any? Our situation is dire.
This company is the worse. I have not been reciving all the credits my solor system states it is generating. Their sites states i am generating 1300 to 1400 khw per month and the send 1/2 the amout to the power company. I sent three request and documention to the billing department and still waiting on a response back. Total rip off company, and i receiving high elect bills , i will have to submit my information to my attorney . john christner-drake
We used vivint for our own system 4 years ago. Big mistake. Installed ppa w momentum for my parents’ house. Well priced, no string inverters! Showed up on time, 26 days to install, and didn't pay a dime upfront
This company is relentless trying to contact you by phone. I have literally blocked over a dozen phone numbers from them, after telling them on 3 different occasions that I am not interested in their services. God help you, if they get your phone number. Then they switched tactics. Now they call up and say nothing. Then the line hangs up after about 5seconds or so. I think they are hoping I will call them back to see who is calling...That wont happen. Thank God I have unlimited blocking capability on my phone. If I you can find a way to stop them from calling. Please leave a review telling me how. Also is there any legal action I can take to stop them? They call from 561-467 XXXX numbers or the 561-933 XXXX numbers. I WOULD NEVER, EVER, EVER, BUY ANYTHING FROM THESE PEOPLE JUST BASED ON THE EXPERIENCE I AM HAVING WITH THEIR PHONE SOLICITORS!!!... REALLY BAD EXPERIENCE.
We were scammed. As seniors on social security we were sweet talked by a charming young salesman who told us it would cost us nothing & it would save us a lot as well as helping the environment. It may be helping the environment but it certainly is not saving us money. This is a mean scam on seniors who can't afford it and should be investigated by government authorities.
Borderline harassment - no, ACTUAL harassment. These people have robo-called my phone, from a neighbor-spoofing phone number (where the first six digits are the same as your phone number, to trick you into answering) no less than 3-4x a day, EVERY day, for the past 15 consecutive days. I have been ignoring the number because last year, a phony "bill collector" used the same phone # spoofing robo-calls to try to scam me. Momentum NEVER left any voicemails. I finally answered today because it was the exact same number calling repeatedly 3x in a row. Lo and behold, it was Momentum Solar. I did put my info into a website to get quotes 2 weeks ago - but non-scammy contractors with REAL PHONE NUMBERS called me, and I got quotes from them. Momentum's harassing marketing tactics lost them a sale and earned them a bad review. Re-think your call center strategy and stop harassing people from different neighbor-spoofed phone numbers like a scammer!
completely irresponsible with what they promise you
My experiences with Momentum have been in trying to arrange a presentation as I am actually looking to have solar installed. I have received 8 separate calls over the past 7 days, 4 today alone, from whom I believe are telemarketers. I listened to their pitch and agreed to have them come out, only to be told they would not come if my wife could not be there. My wife and I have agreed that this is my project and that she is fine with whatever company I determine will provide the best service. In the meantime I have had 3 solar companies present their proposals and plan to have one more before I make my decision. It amazes me that a company trying to grow in a highly competitive industry would refuse to do business unless everyone in the house is present. I believe this is is a bad business decision and would be interested in knowing how many sales they have lost to companies who may charge more and provide less. Bottom line is I'll buy my solar system and Momentum will lose a potential sale of $30,000 plus. How many of those sales would have made a nice addition to the bottom line?
We signed up for a roof replacement along with a 10.1KWH solar array back on Nov 2019. My city approved the permit on Dec 31 2019. Since then we have had nothing but issues. First appt. they could give was for Jan 29th (Wednesday). The day of install, they tell me that the product was ordered incorrectly. They later confirmed that issue was due to their roofing dept. they incorrectly specified the wrong material on the permit. They stated that they would need to submit a revision for the permit. 2 days later (Friday), the roofers came by and began with removing the existing roof and install of paper for new roof. One of the roofers told me not to move the ladder from the side of the house. That night it rained. Next day we found that roof was leaking, and water seeped into the ceiling above the living room. I called them several times, they said I would need to wait until Monday. We were lucky that the roofers came by to pick up some tools they left behind. I showed them the leak and the fixed the issue. As of Mar 1st, no one else has come by. The roofers ended up taking the ladder that Saturday and we failed the inspection on Monday. I have called and spoken to Ray their roofing VP. This was Feb 12th. He provided his cell number which i texted him requesting an update and have received no response. He stated that they were waiting for the city to approve the revision for a piece of flat roof we have. I have sent them emails with no replies. So, i decided to contact the city. They mentioned that they do see the revision from Jan 28th which they completed but are not releasing until the violation fee is paid. She also confirmed that they do not see another submission for the flat roof. I guess this company relies on given their clients false information and very poor customer service. I will never recommend this company and becoming vocal on social media platforms so that other people do not fall for this company's deceit.
Reply from Momentum Solar
Mar 11, 2020
Hey, We are sorry that you had a bad experience. Please call us at (888) 666-3688 and we'll do our best to resolve this issue for you.
Well to start off the Rep they sent was 30 mins late and when he got here blamed the company cause the small car they here him use. Being he was late that put me behind. He gave the information about the company and we started doing the finance part and he was telling me how the tax credit will lower the payment. Telling me that the credit was 26% but if the system was installed before the end of the month it would be 30%. Then he was telling me about the payment, well he said it lower then what was in the printout but the printout (e mail) was the loan agreement. I called him to make sure about the payment and he said it would be lower then what is says. WEll its not but I understood what I signed and the payment. But he did not know and told me the wrong payment. The install went well, they started and did not finish the first day. So they said they would call and setup another day but came back the next day. It rained the 2nd day so did not finish and said they would setup another day. The next day they install crew called and ask to come back and finish that Sunday so I said sure. They did finish Sunday, and told me some one would contact about the system. Well 3 day later the company called to setup and appointment to finish the install. I told them it was done on Sunday and they said oh they didn't let us know. But we are waiting on the electric company to inspect. @ days later the electric came to inspect and me why they did not turn the system on, well like I know that so he turned it on and it works good. Not the best sunny days yet but it works good and its not summer yet. But in short the company is good just need to get someone that knows what they are saying about the payments and explain Tax credit better.
This company has called me about 50 times a day from weird numbers for the past several weeks. EVERY SINGLE CALL is the same... I pick up, no one says anything, and it hangs up exactly at 7 seconds. Please stop your robo-calling, or I will report your company.
Took time to go through the appointment setting with 2 phone calls and someone phoned me the day before and said they do not cover my area.
They have answers whenever I have questions
Josh in TX
Momentum put a system on our home in Taylor, TX in March 2019. We also opted to put a new roof on with them at the same time. I have been thoroughly impressed with how everything has turned out. I've only paid the utility company $8 once on the first bill after solar started and ever since we went solar! The utility company owes us money every month. Luckily, they know what they're doing and explained it all very well. Thanks, Momentum!
I could take a long time ,but I'll try to keep this short.1) I'm on Long Island ,NY .This company is based in NJ. They took almost two months to put the solar system on. I told them that if they are going to work in Brookhaven town they should hire a expeditor.2) their communications are terrible,You're always in a state of unknown.One person ,never knows what the other is doing.I hired them because they are both a roofing and solar company ,and I needed both. But if didn't help. 3) I 'm still waiting on paper work and rebates to finalize the project. ( another two months later and counting )
From the beginning the Momentum Solar Staff were all very helpful and informative. We checked with other solar companies starting back in 2018 when we set my father's house up. The representatives from Momentum Solar, by far, are the most professional. My system was quoted, installed, and activated within three months. (My HOA ate up some of that time). My sales rep was ALEX S, and he is the main reason for the 5 Star Rating. He stayed available from start to finish and helped run some of the questions I had with HQ down for me. The company delivers what they say, and I definitely would recommend them. They addressed all questions and concerns promptly and professionally.
The first young man Ryan F who came to my house to explain about Momentum was very thorough, polite and most informative... I still called and spoke to two young men in NJ....Steve and Bill S.. who made me more convinced I was doing the right thing about solar. I really don't know anything about this solar energy. Since then I have spoken to Julia U and knew by her manner of speech and they way she treated me that they are all educated, responsible individuals and I have nothing to worry about. I thank Julia for allowing me to ask so many questions but I am sure this is a first class Company, noticing their behavior towards me and am grateful to be having my solar put in by Momentum Solar.
Reg Flag! Reg Flag! Red Flag! I would give negative Stars if possible. I highly do NOT recommend this company [MOMENTUM SOLAR (PRO CUSTOM SOLAR LLC)]. MOMENTUM SOLAR (PRO CUSTOM SOLAR LLC). called me on a mass solicitation call; I typically don’t like any sales calls, but I did want solar panels installed on my house so I decided to stay connected on the call. Since they were the ones reaching out to me I thought this would be a _convenient_ situation for me as I did not have to go out and research a company nearby, They offered me to meet at 8am for a 30 minute appointment. I told them specifically that I had to be at work at 9am, but since the appointment was only 30 minutes, it would be fine on the timing with my 30 minute drive to work. I did ask the speaker about the timing and they had no worries about it. The next day while I was waiting for this person to show up, it was getting later and later. At 8:05am, I was thinking, “they must be stuck in traffic.” More minutes past by. I thought, “this is going to be really tight on timing to squeeze a 30 minute appointment in.” At 8:15am, I called the company and it took a few minutes to get connected to someone. I finally did; he did not know the status of the person I was supposed to meet with and said he could research it. I told him,” nevermind, don’t bother showing up. I can’t waste more time waiting around for you guys to figure this out. I am leaving for work and you can call me back later.” At 8:28am, a woman called me saying that her representative was at my house, but it looked like no one was home. I told her that was right, I spoke to the other guy on the phone and told them not to bother showing up. I was very worried on two points: 1 – Obviously the first guy I called did not talk to this manager. 2 – They just showed up 28 minutes late to a 30 minute appointment. The woman asked to reschedule. I told her I did not feel like I should because my trust in the company had already been broken. She insisted I re-schedule and offered a $100 inconvenience check. I really knew I could not trust them, but I was curious to know this price to have something to compare to the next quote I would get, so for that reason I very hesitantly accepted. I even was silent on the phone for a minute. The appointment was scheduled for the next day. I already did not trust them, and a quick Google search showed they were under litigation for racial claims. In general, a business under a lawsuit is not a good business to work with as they may have ethical concerns or may have funding issues. The next guy was late. I already decided that I would not do business with them, and if he did not show up it was no skin off my back. This guy did have a representative call me to tell me he was running late, so at least I was not sitting around and waiting for him, I got to eat my breakfast in the time he was late. The 2nd guy did give a decent proposal and what seemed like a really good price. I could not trust the company. I did tell him, I might gain some confidence in the word of the company if they followed through with the inconvenience check. I thought I would get it on the spot, but apparently it had to be mailed. I could not shake the feeling of unease, so I signed a contract with a different company. Some days later I got the inconvenience check in the mail. I deposited the check. A few more days later, and the bank told me the check had bounced and they were charging me a fee. I am now furious. The inconvenience check from Momentum for me bounced and the bank has charged me fees due to the bad check has become an inconvenience in itself. I really did not want to have the second appointment, but the woman on the phone insisted I gave Momentum a second shot to prove that the company was better than being 28 minutes late to a 30 minute appointment. If they were not going to honour the check, they could have just not wasted my time and not insisted on the second appointment. All my apprehensions about this company being untrustworthy have been verified. I have gone from just having a shaky untrustworthy feeling of Momentum, to a definite red flag warning to everyone I meet. I have never had this before (check bounce), but I will take all legal actions possible and leave honest reviews on all review platforms possible. Now, I have lost money and my precious time. DO NOT TRUST MOMENTUM SOLAR (PRO CUSTOM SOLAR LLC). -I would like to submit photo evidence to this review if possible.-
I love it!!! Got my first electric bill , And unbelievable , It was only $5.00 the lowest it ever been..
Momentum did a great job on my solar panels! The salesman (Vitaliy) was a great person. He spent over 3 hours with me. Answered all my questions and explained everything about the process! He wasn’t rushing me to sign up. The installation and everything went smoothly! It's been 3 months and i am saving $$$. So far i have a great experience with their awesome customer servic. Now, all i hope that if anything happens to my roof (i.e. leaking when rain, etc.) in the future they come and fix it right away!! Keep up the good work!!
Horrible company. I had an appt. set up one week ago for a Sat. So we free up time and we are waiting and waiting for a salesman to come. No one shows up so I called company to be told they cancelled our appt. because we don't have enough roof space. Unreal. Unprofessional. First off, I have a big house and plenty of roof space. And second, if this is true, which not, we should have been told on initial call.
Made a presentation and we signed up. We canceled the next day because their price was more than a third more than 4 other companies. We subsequently went with a company that is reducing our electric use by 30% by insulating our attic, replacing our hot water heater and installing a variable speed pool pump. Momemtun was going to install 68 panels. The company we chose is installing 38. So for $20000 less and a better loan rate, we are getting a more energy efficient home.
So far so good... 17 days after the salesman came to my home and we worked out a system, they came to do an assessment.. The gentleman that arrived was polite and explained to me the procedure.. after he was done we stood talking for an hour about life in general, cool dood.. lol.. I will report back as things happen.. today is Monday 8/12/19 and I hope to hear something price and system wise by this Friday
Joseph W and his crew from Orlando, FL office came out and installed our solar panels. They were very very good hard working, polite, on time..and they worked from 9:30 AM until 7:00 PM non stop putting up our panels in extreme heat. The company is out of NJ and I worked with Paris in NJ he was wonderful addressed the issue and was prompt on returning our calls. We have not had it hooked up yet to see how it works but so far everything was great. I will write another review once it is up and working and let you know how much we are savings...So far I highly recommend this company. Very professional, friendly, polite, and on time...something different for FL.
Live in state of Florida where there are rainy summers. Our installation was scheduled for 2 days and of course it rained each morning slowing down process. After the second day about half install complete the foreman states that our job will have to be reschedule because there are already jobs scheduled for next week. Have know idea when or what time frame this will be. I think this company needs to learn that rain happens almost daily in Florida during the summer months and there needs to be a plan to work around the weather. WE have no idea when this job will be rescheduled or completed. I feel this is extremely poor customer service.
What a complete waste of time. I did the presentation, had the roof inspected, chose one of 3 plans, lined up tree removal contractors,ready to go and then, nothing they just vanished. They even sent me architectural drawings, i approved, then never heard from them again. Tried calling, got someone take all my information, then put on hold, then new person wants all my information again. I couldn't imagine the trouble you would go through once they got your cash if you needed anything from them, its not going to happen.
Fast talking salesman . What he explain is not what we got. Now paying more then we did with PECO. We are senior citizens on social security. Our budget is right and just go a little tighter. WE WERE QUOTED 86.00 A MONTH Every month the charge increases
First and foremost I never was interested in solar, but my wife set up the appt so I just went with it. My experience started out with Mr. Stephen G coming to our home on time and very professional! Speaking with him I knew with his abundant knowledge on solar that I was dealing with the right company. He showed us the roof and where the panels would be placed, and explained the saving and got us qualified for the no money out of pocket. I recommend Stephen to anyone who wants to go solar and save big!
Lies, Lies and more Lies! They hounded me to death to get a sale and then lied about everything. They were going to wire the system through my attic, they did NOT. All black panels with trim, they are NOT. Panels were to be attached directly to my clay tiles, they are NOT instead removing these extremly valuable tiles from my roof causing god knows what kind of damage. Nothing these people said is true even down to the name brand of solar panel to be used!
Geoffrey D Shelley
They told me I don't have the 'right' type of roof. Funny, no other solar company found my time roof a problem.
Fast, good communication and very thorough. We decided that the fact that they used only Momentum employees for all the work and the highest quality components for our system was worth the slightly higher cost than a competitor who sells only “cheap prices”. Who wants a sub contractor on their roof with no insurance? The free monitoring system was icing on the cake. Highly recommend!
No experience they cancelled saying the couldn’t use our roof. It’s funny the other two could so we signed up. There lose.
Momentum Solar was great to work with! I talked with 4 other companies before going with Momentum. They were honest and upfront with all information. The sales guy, Erik B, did a great job! The insatallation team was professional and thorough. I’m very pleased with the purchase. I recommend them to anyone looking to go Solar!
Set an appointment on the day of the appointment they canceled stating I had too many trees. Tried explaining that they weren't looking at an old pic. However I was basically made to feel like an liar. Oh well competitor here I come.
This is the worst solar company to go through. They contracted a company to do our siding and roof from NY, which we live in PA, trashed our house, made it a hazard for neighbors and so on and we had to fire the first contractors they used. They had to compensate us at least $4k in damages and we are still noticing more damages as time goes by. Total lack of communication on top of that as well. I would never recommend anyone to go through what we did with Momentum Solar. Nothing good came out of it except a monster headache!!!!!
From the very beginning the communication between the foreman and me was excellent. There was a hiccup with the crew that started the job being allowed to finish but when I spoke with the scheduler and told him I required that the crew be allowed to finish he changed them back to finish my job. I can't say enough about how professional the installation crew was and they cleaned up every day. Most everything that the salesman told us would happen did. The main problem occurred in the timing of the power up and the payment of the panels. Even in this, however, the customer was listened to. It turned out that I had been told I would not have to pay two bills at the same time. ( solar panel and electric bill). Momentum was not aware that we would have to start paying for the solar panels through the finance company they had us use even before we could use them. The inspector had not come by the house to approve powering up the panels. Short version is that their salesman verified that he had told us what we claimed ( not paying electric bill and solar panel bill at the same time) so momentum actually paid one of the two bills!!! We never paid two bills and the CFO called me regarding this. Fast forward 6 months later and the panels are working fabulously!!!! The app they have to monitor the panels on the phone is wonderful. This is the company to go with!!!! I had several companies come to the house before I decided on this one and I am glad I did. Everything was 100% from the installation to customer service.
They are full of false information and advertising
Because I am still paying Con Edison over a hundred and sixty dollars per month and you are taking more than we agreed upon
Sales Rep never provided promised Nets thermostat after multiple calls saying we will get it. its now been over 6 months