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Comet Energy

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7.1

Overall Score

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LAST UPDATED: April 19th, 2023

Comet Energy is a commercial and residential solar company, based in Boise, Idaho. Comet Energy offers full installations (panels, backup batteries, etc.) for both home and business owners. The company wants to support its clients every step of the way, from initial planning to tax preparation to installations.

The company has over 20 years of experience in a variety of solar experiences. Together, Comet Energy’s team has successfully completed over 4,000 solar projects.

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The Good

  • Company Focus on Honesty 
  • Certified Experience

Company Focus on Honesty

According to Comet Energy’s website, the company prioritizes honesty and transparency. The founders of the company spent several years in other solar businesses of varying sizes. They each saw the need for clear communication between company representatives and clients. Clients need to know all the options in order to make informed decisions. Comet Energy team members sit down with their customers, discussing all the potential energy solutions. For Comet Energy, transparency comes before profit.

Certified Experience

Comet Energy has proven its solar knowledge and experience in a variety of ways. First, Comet Energy has over 20 years of solar experience within its team. Over those 20 years, Comet Energy team members have successfully completed over 4,000 solar projects.

Second, Comet Energy has the certifications to prove its experience. Comet Energy has three NABCEP certifications. These certifications ensure the company is up to date on the industry’s best practices: ethical training, recent innovations, and safety protocols. 

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The Bad

  • Unclear Products

Unclear Products

Comet Energy doesn’t provide much information about products, including warranties or brands. Product information is vital for clients in deciding which solar company to use. Clients should contact a Comet Energy representative for more information. 

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The Bottom Line

Comet Energy is a local Boise solar company with over 20 years of experience. The company prioritizes providing transparent and simple information for its clients. Comet Energy has established credible experience through past projects and certifications.

While the solar company makes promises of quality installations and honest customer service, Comet Energy’s actual reputation is unclear. The company doesn’t disclose product information. Clients should contact Comet Energy representatives if they want to know more information about products and services. 

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Star Rating

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4.7

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17 Reviews

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6%

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Kelli lopez Nampa, ID

Cannot contact customer service and I still have an extremely high power bill

1 year ago

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Reply from Comet Energy

Hi Kelli,

We are sorry you are unhappy with your results. We pride ourselves in customer service and are sure to follow up if we happen to miss a call. We have reached out to try to discuss these issues with you, but are unable to get in touch with you. When we receive a contract from a third-party sales company, we install what was agreed to in the contract, which most salesmen are careful to calculate as close as they can. Unfortunately, we, the installation company in this situation, aren't given any information to go on to discuss the amount of solar we install or how it might affect your power bills. If your production isn't what you were promised, I would suggest reaching out to your salesperson. If you have any questions about your system or how it is performing, please contact our office at (208)278-6064.

Thank you,

The Comet Energy Team

May. 3rd, 2023