Cape Fear Solar Systems Logo

Cape Fear Solar Systems

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7.4

Overall Score

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LAST UPDATED: January 12th, 2024

Cape Fear Solar Systems focuses on making clean energy available to homeowners in Southeastern North Carolina. It is a well-established solar company with a lot of experience on its team. 

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The Good

  • Excellent Reputation
  • Top Solar Contractor Award
  • High-Quality Solar Equipment
  • Power Production Guarantee

Excellent Reputation

Cape Fear Solar Systems has been in the business of keeping customers happy for 15 years. 

Top Solar Contractor Award 

Cape Fear Solar Systems is proud to be named one of the top solar contractors in the United States by Solar Power World magazine for the last nine years. Cape Fear Solar Systems has also been recognized as one of the top 50 residential rooftop contractors in the nation. 

High-Quality Solar Equipment

Cape Fear Solar Systems uses top-quality solar panels for its home solar systems. By using the best brands in solar technology Cape Fear Solar Systems wants customer to have a customized system to best fit their needs and budget. Cape Fear Solar Systems uses LG and SunPower products. 

Power Production Guarantee

Cape Fear Solar Systems monitors every install’s power production. It promises savings or Cape Fear Solar will pay the difference. 

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The Bad

  • Limited Availability
  • Lack of Pricing Information

Limited Availability

Cape Fear Solar Systems is only available in Southeastern North Carolina. 

Lack of Pricing Information

Other than stating that Cape Fear Solar Systems works with all budgets, there isn’t much information about pricing and the actual cost of the solar panel system on the company's website. As most home systems are individually planned, the pricing must be discussed when a quote is offered. 

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The Bottom Line

If you live in Southeastern North Carolina, we recommend you check out this solar company to get an estimate. Cape Fear Solar Systems continues to demonstrate its commitment to customer service and satisfaction. 

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Star Rating

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4.8

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96 Reviews

Review Breakdown

5 grade

85%

4 grade

9%

3 grade

3%

2 grade

1%

1 grade

1%

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Verified Customer

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Review Source

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Stephanie Carter Garland, NC

Received false information about the state tax rebate. Promises were made and not kept. We were told that they would monitor the system even though we have no internet. They haven't been back to check on it. When they called us to ask for a referral we explained our situation and were told that they would come out and do a maintenance check. They said they would call us back to schedule. We haven't seem or heard from them since.

1 year ago

Cape Fear Solar Systems Logo

Reply from Cape Fear Solar Systems

Hi Stephanie,

We apologize. We dropped the ball on monitoring. We had a transition of our service team leads and in this transition, your case got lost in the shuffle. This is by no means an excuse, but an explanation. We’re going to resolve this. David, our service team lead, is going to give you a call this afternoon to schedule a site visit. We’re going to ensure your system is producing as contracted or make it right.

If you ever need anything – call us. 910-409-5533 option 1. This is a way to reach us as fast as possible to ensure we can serve you in a timely manner.

Again, we apologize. We will make this right.

Sunny regards,
CFSS

May. 20th, 2022