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Canopy Energy

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33 User Reviews

5.5

Overall Score

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LAST UPDATED: August 26th, 2021

Canopy Energy offers full-service, personal, local, residential, commercial, and governmental solar services in California, New York, and New Jersey. The company, which was founded in 1990, has quite a bit of experience under its belt and has installed 85 solar systems per month on average since 2016. The company assigns a personal expert to see each customer through the entire process, comes to the customer's home at a time that suits them, offers a customized solution, manages the installation, and saves the customer money. Canopy Energy strives to offer uncompromising quality and meticulous ease for its customers.

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The Good

  • Excellent Warranties
  • High Quality Equipment
  • Outright Purchase and Loan Options

Excellent Warranties

When it comes to warranties, Canopy Energy offers some of the best in the solar industry. The company offers a 25-year workmanship warranty, which covers the labor and installation, as well as a 25-year equipment warranty, which covers the panels.

High Quality Equipment

Canopy Energy offers high quality equipment from respected brands, including SolarWorld panels and SolarEdge inverters.

Outright Purchase and Loan Options

Canopy Energy provides its customers with the option to either purchase a solar energy system outright with cash, or finance it with a loan. Because of this, all of Canopy Energy's customers can take advantage of the benefits that come along with solar ownership, including tax credits and other incentives.

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The Bad

  • No Leases or PPAs
  • Limited Availability

No Leases or PPAs

While Canopy Energy focuses on providing its customers with solar ownership options, the company does not offer leases or power purchase agreements (PPAs), which are both popular options among home and business owners.

Limited Availability

Currently, Canopy Energy's services are only available in California, New York, and New Jersey. Consumers who live elsewhere unfortunately will not be able to go solar with this company.

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The Bottom Line

Canopy Energy is a solar energy company that offers great warranties, high quality equipment, and cash purchase and loan options. However, the company does not offer leases or PPAs and currently only offers its services in California, New York, and New Jersey.

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Star Rating

2.8

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33 Reviews

Review Breakdown

5 grade

39%

4 grade

6%

3 grade

3%

2 grade

0%

1 grade

52%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Perry Rector Garden Grove, CA

Exceeded my expectations. Moved to larger house with pool and central air. Purchased 29 panels. Home needed, new electrical box, new roof, and extra repairs due to extensive termite damage and dry rot. Roof has a steep pitch on 2 story house. Several contractors did not want to bid on roof because it was a difficult project. Canopy found construction experts for repairs. Within a few weeks construction began. Solar panels were delivered and installed as new roof was installed. Within 2 weeks of starting construction the system is producing power, but is shut off, waiting for final inspections and approvals.

1 year ago

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Reply from Canopy Energy

Thank you!

Aug. 27th, 2021

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Ed Luna Rancho Cucamonga, CA

I’m surprised to see negative reviews, my experience was really good. Had the consultation and I got what I feel was a really good deal. I was going to spend like 70k in electricity over the next 25 years and my system cost me 30k which I thought was a no brainer. The guy told me up front that it’s not an over night process and it would be 1-3 months to complete the whole project. Which I figured since it’s construction... all in all was pretty fast, within 5 weeks the job was done and my system was on. The guys name that helped me was Pedro, kept in touch throughout the process and dropped me off a gift (bottle of tequila I had mentioned I like)

1 year ago

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Reply from Canopy Energy

Thank you!

Aug. 27th, 2021

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ISMAEL TORRES Riverside, CA

I read all the reviews and comments about Canopy Energy, but I want to write down my experience with them. All the personal that I meet are very professional. The saleswoman came to my home and demonstrate to me that this company is very serious and help the family to obtain the solar system, also, she give me her own cellular phone number to call to any hour in case that I have a question or a problem with my system. They find me the wright program to qualified me for finance and until now I'm very satisfy for the economy that I have in electricity. They do the all process in two month. Thank you Canopy Energy and to all your personnel. Ismael

3 years ago

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Reply from Canopy Energy

Thank you so much for your nice words and your support, Mr. Torres! We are so glad you are happy with your solar system!

Mar. 26th, 2019

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Maria Calderon Daly City, CA

We had our roof replaced and solar installed in 2017. Our Canopy Energy rep, Sharon, was very helpful during the decision process. He took time to explain the benefits of solar and check on our electricity usage to see if it would be a good fit. We are right on the border of making solar worth it since our normal electric bill is very low, but after I did some research as well we decided it would make sense. Plus, we needed a new roof anyway, and the estimate we received from the roofer that Canopy Energy used was the lowest of the estimates we had received from other roofers. Our roof was completed in just a couple of days, though they did leave a mess. As for the solar system we were impressed at how quickly it went up and with really no disruption to our day to day lives. Since it's been on it is working very well. We've had the system for about 9 months now. The system has been running great. All in all I would recommend Canopy Energy, especially if Sharon is your rep.

3 years ago

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Reply from Canopy Energy

Mrs. Calderon, your reviews go straight energize the Customer Service and Operations Teams! Thank you for such nice words!

Mar. 26th, 2019

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thomas lewis

hello. my grandfather once told be i'm not rich enough to afford buying something cheap. canopy are not cheap , i could have done it much cheaper. but i saw here the bad reviews and decided that i have to write my own personal experience with canopy. from the first moment the salesman entered my house , i know that this is someone i could trust , and after about 3 hours i even liked the guy. ans so decided to do business with them. in my opinion every home honer that dose not install solar is crazy , it's the best investment i ever did. from the very start i was treated with respect has a bank with give a millionaire . my every need was met and the new guy tal made sure to call me and ask if there is anything else i desire. thanks canopy i appreciate it and feel 100% pleased that i choose your company.

3 years ago

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Reply from Canopy Energy

Mr. Lewis! Thank you for taking the time to write this review! We understand that you could have taken your business anywhere else and we are grateful that you decided to hire us for your project! We also 100% agree with you about the need for people to go solar as it makes so much sense, from the environment to your pockets! Your kind words go a long way with our teams here! Thank you so much...

Mar. 26th, 2019

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Jonathan Ludwig Pittsburg, CA

I searched/shopped around for solar for awhile until I found canopy. This company is one of the best from start to finish. The whole process took about 6 weeks, and we couldn't be happier. From Ilana (our sales rep) to final inspection (Sorry can't remember his name) the whole team was courteous, knowledgeable, and professional. They kept their appointments, explained everything every step of the way, and made the whole experience one to write about!

3 years ago

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Reply from Canopy Energy

Mr. Ludwig, We are always working hard to please our customers and reviews like yours make it worth it every time! Thank you so much for your support!

Mar. 26th, 2019

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Tatiana Bryant Huntington Beach, CA

After spending countless hours researching different solar firms, speaking to sales people... I can say they are among the most professional, committed and ethical people I have been affiliated with, and I recommend them without reservation Very good with communicating every step I was well informed about, Installation was very smooth and quick. I can't believe more people aren't doing solar systems...

3 years ago

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Reply from Canopy Energy

Mrs. Bryant, we couldn't be happier to hear you were satisfied with us. It is thanks to customers like you that we all come to work excited! Thank you so much...

Mar. 26th, 2019

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Nicole H Stockton, CA

I met with several solar companies before choosing, my Friends used Canopy Energy and referred us to them for our solar panels system. The salesperson, professionally answered my questions and explained the process from start to finish. I couldn't be at the site, all team helped me every step of the way and sent photos during the installation . I am truly pleased with the entire experience and recommend them.

3 years ago

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Reply from Canopy Energy

Mrs. Hopkins, thank you for the nice words. We are very happy that you are pleased with your project and with us. We wish you an amazing day!

Mar. 26th, 2019

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Chris Petersen San Jose, CA

Canopy Energy went above and beyond my expectations. I have had my solar panels for 6 months now and they are saving me money. The sales consultant was very good on explaining & Installation was quick and professional . They' kept us up to date with the whole process and, Still checks in with me to make sure I am happy and everything is going well. I highly recommend for anyone looking for solar.

3 years ago

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Reply from Canopy Energy

Mr. Petersen, thank you for the words and we welcome any recommendation from you! We have a very generous referral program! Don't hesitate to get back to us. In any case, we are grateful for your review. Best!

Mar. 26th, 2019

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toni e Beverly Hills, CA

All the staff at Canopy Energy were very pleasant, professional, and I found them to be very knowledgeable about their product. When a misunderstanding came about, they were receptive to my questions and were very thorough with their assistance and helping to resolve the matter to my satisfaction. Overall I recommend this company. They were neat and clean and did not leave a mess at the end of the work shift. I now am using the sun to produce electricity!!

3 years ago

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Reply from Canopy Energy

Dear Toni E, Thank you for writing this nice review about your experience with us! We are so glad you enjoyed it. Don't forget our generous referral program! We wish you the best...

Mar. 26th, 2019

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‎Bernie William‎s Fontana, CA

Installed solar on my home 6 months ago and did a great job They were a good price and had the best warranty My neighbor used them for a roof and solar and they did a great job gain Great people to work with! Responsible and was informed of every step through the process.

3 years ago

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Reply from Canopy Energy

Mr. Williams, we are very glad that you enjoyed your experience with us! It matters so much to us that you are happy! Have a great day...

Mar. 26th, 2019

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Veronica T Belgrade, 00

Excellent service, very friendly staff and customer support. I would always reccomend Canopy Energy.

9 months ago

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Reply from Canopy Energy

thank you!

Aug. 27th, 2021

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Ana Kowalkowka Hayward, CA

Very thorough explanations convincing points

1 year ago

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Reply from Canopy Energy

Thank you so much Ana!

Mar. 31st, 2020