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Brio Energy

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5.2

Overall Score

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LAST UPDATED: January 15th, 2022
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Brio Energy is no longer in business. 

Brio Energy was absorbed by Avolta and is no longer in business. 

Brio Energy is a residential solar power provider that was founded in 2015 in Las Vegas, Nevada. The company strives to provide clean, cost-efficient renewable energy to families while also helping them reduce their monthly energy bill.

Read on to discover The Good, The Bad, and The Bottom Line about Brio Energy, as well as view Brio Energy reviews from real customers.

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The Good

  • Minimal Upfront Costs
  • Simple Solar Installation Process
  • Energy Efficient Home Audit
  • Competitor Price Matching
  • Several Warranties Available
  • Tax Credits and Rebates

Minimal Upfront Costs

Consumers have several options to choose from when it comes to buying a solar energy system through Brio Energy. The homeowner may purchase solar panels upfront with cash or credit card, or finance or lease the equipment to help minimize the upfront costs.

Brio Energy offers multiple loan options with terms ranging from 10, 12, and 20 years, which gives consumers flexibility in purchasing solar panels and other equipment. Plus, Brio Energy provides the first year of power for free to customers who finance with a loan. Both direct purchase and loan financing options qualify homeowners for the federal solar tax credit, currently worth 26 percent of the total upfront costs!

Simple Solar Installation Process

The entire process for residential solar installation projects is simple:

1. First, one of the company's trained energy consultants will look at the customer's energy needs and show them their projected savings while answering any other questions they may have.

2. Next, Brio Energy's service professionals will look at the customer's home and create a custom panel design to maximize savings while keeping the home beautiful.

3. After that, the company's service professionals will take care of all permits and paperwork that the customer's city and community require.

4. Once permitting is complete, Brio Energy's installers will come out to the home and install the rooftop solar system in 4 to 8 hours. Inspectors will then check and approve the installation.

Energy Efficient Home Audit

Brio Energy conducts an energy savings home audit along with the purchase of one if its solar systems. The audit includes a smart thermostat, as well as replacement of all lights with LED lights. These LED lights come with a 5-year warranty have a life expectancy of 20 years, which translates to huge power bill savings over time. Few solar companies offer this perk for homeowners.

Competitor Price Matching

Brio Energy will match a competitor's installation price estimate, but a copy of the competitor's quote must be provided.

Several Warranties Available

All solar energy systems installed by Brio Energy include a 25-year warranty on residential solar panels from the manufacturing company.

In addition to this, Brio Energy also offers a 25-year warranty on materials and labor to give homeowners confidence in their rooftop solar systems.

Tax Credits and Rebates

The federal government offers a tax credit that will pay for up to 26 percent of a solar energy system. That, combined with the state tax incentive, rebates, and other incentives, can help homeowners cover a large portion of the cost of their system. Residents in qualifying states could also receive net metering from their local utility company, which credits them for surplus solar energy.

Brio Energy can provide information on which incentives are available in a specific area, as well as how to apply for those incentive programs.

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The Bad

  • Cancellation Fees
  • Short Time in Business

Cancellation Fees

If a customer chooses to pay for their solar power system with cash, the solar installer requires 50 percent of the cost to be paid at the time of the initial sale, while the rest is due on the installation date.

The company charges a cancellation fee on a case-by-case basis that may equate to $1,500 or more. Additional fees may also apply, depending on the products selected at the time of solar panel installation.

Short Time in Business

Brio Energy has only been in business for a few short years. Unlike many of its competitors, the company has not yet proven itself to be financially stable or trustworthy over an extended period of time. Some consumers may prefer to work with a more established solar company.

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The Bottom Line

Brio Energy strives to give consumers the best solar energy systems for their individual needs. The company provides free in-home consultations and multiple financing options to reduce upfront costs along with the monthly utility bill.

However, Brio Energy charges steep cancellation fees and still needs time to prove itself as an established competitor in the solar industry.

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Star Rating

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3.1

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78 Reviews

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4 grade

1%

3 grade

3%

2 grade

1%

1 grade

45%

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Ted Gren Salt Lake City, UT

Brio are great, until you sign a contract! Once you sign a contract, they don't keep appointment's. I wasted an entire Saturday, waiting for them to show up, to map out where to install them! They finally showed up about 4 hours later, than they said. Then I wasted another Saturday waiting for them to show up to install them. They came and installed my neighbors and damaged their roof, during the installation. They are not happy, with Brio either! They finally showed up a week later, with no warning. I was in the shower and they banged on the door! Once installed, a tech had to come and install a new wall unit, because it wouldn't keep working. He made some calculation's with the numbers on the meter and told me that I needed at least one more panel and possibly two. So I called Brio, probably 15 times, but could never talk to anyone, but the phone answerer. Each time she promised that the right person would call to make an appointment to come and fix the problem. No-one has ever called! Their warranty is worthless! If you ever have a problem, they will never take care of it. I was promised a $9 power bill. That has happened a couple of times in the two plus years, since I bought the system. If you buy from Brio, you will be very disappointed, don't do it! If it isn't delivering, when it is new, it is very unlikely that it will even be doing as well twenty years from now? I wish, that I would have gone with a different company! I am very dissatisfied! Their financing sucks! After paying on them for more than two years, the principle has hardly gone down at all! I cashed out my 401K just to pay it off. There was no way, that it was going to be paid off in 20 years!

5 years ago