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Animation Liberty

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LAST UPDATED: March 17th, 2021

Animation Liberty is a Houston-based animation company that provides 2D and 3D animation and videos for all types of business purposes. The company began in 2008 when a search for a company that could do high quality animation yielded no results. Animation Liberty offers industry-specific team members to better understand the specific needs for that category of the market.

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The Good

  • Satisfaction Guarantee
  • Customer Service
  • Multiple Revisions

Satisfaction Guarantee 

Animation Liberty guarantees projects to be done on time and to the satisfaction of the customer. As one can imagine, projects that are as complex as video and animation production require coordination of a variety of logistics, and having client satisfaction as a core priority is a true differentiator. 

Customer Service 

The company has customer support available 24/7, which is beneficial to customers who need a more consistent level of support outside of business hours.

Multiple Revisions 

The company offers multiple free revisions at each step of the process. There is a predetermined timeline for each revision, which is on the company’s website. This helps customers have the opportunity to provide input all throughout the process, while also having transparency regarding project timelines.

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The Bad

  • Ownership Rights
  • Lack of Flexibility
  • Pricing

Ownership Rights 

Animation Liberty’s website does not specify that you receive 100 percent ownership rights to your finished product. Customers should inquire and make sure what continuing rights are, and whether content is made for hire, or if the company maintains any right to share, post, or distribute content after production. This should also be noted in writing in the services contract.

Lack of Flexibility 

Once customers have approved a revision or “step” in the process, it is not possible to change directions and revise again without a fee. On one hand, this is inconvenient for customers and can be costly if a major change is truly needed.

However, in the interest of maintaining timelines as mentioned above, it’s understandable that the company’s process must be upheld, in order to meet clients' needs for on-time delivery.

Pricing 

Services are either the same price or more than their competitors. The length of the video and the options are comparable. However, the company offers a discount if you sign up for emails. This looks like a one-time offer, and it’s not clear if there is an expiration date. 

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The Bottom Line

Animation Liberty is a good animation company that wants customers to succeed. The company provides samples of animation videos produced by the staff available on its website. It would be worth it to reach out and get more details to see if it is a good match for your company’s wants and needs. There are no negative reviews of any of the company's work, which is a positive indicator.

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