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How to Handle Customer Complaints on Twitt...

We live in a world where one customer with a smartphone can cost you a ton of business. Everybody on social media has a...

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Yelp: Out of the Stone Age

Earlier this week Yelp launched its free Yelp for Business Owners app for iOS and Android devices. With the company's co...

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Avoid These Career-Killing Social Media Mi...

"Don't be an idiot online," warns Jon Acuff, on cnbc.com, author of "Do Over: Rescue Monday, Reinvent Your Work, and Ne...

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    How to Handle Customer Complaints on Twitter and Other Social Media
    We live in a world where one customer with a smartphone can cost you a ton of business. Everybody on social media has a following of some sort, and what they have to say about you can be detrimental to your online reputation...
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    Yelp: Out of the Stone Age
    Earlier this week Yelp launched its free Yelp for Business Owners app for iOS and Android devices. With the company's conception in 2004, it is surprising to see that Yelp is only now releasing an app like this. The...
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    Avoid These Career-Killing Social Media Mistakes
    "Don't be an idiot online," warns Jon Acuff, on cnbc.com, author of "Do Over: Rescue Monday, Reinvent Your Work, and Never Get Stuck." "The digital bridges you burn, you burn forever." Advice has been offered many times abou...
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    How to Launch Twitter for your Business
      Twitter is a powerful tool that connects brands with their customers. Consumers follow brands on Twitter so they can interact with them, stay up-to-date on their latest news, view special promotions, and because they ...

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