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PJ Fitzpatrick is a Delaware-based home remodelling company that started in 1980. Though they now only service four states in the U.S., customers have expressed satisfaction services received. It has made a goal to focus on the customer’s needs and owes much of its success to repeat customers. 

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The Good

  • Customer Satisfaction
  • Experience
  • Coupons and Specials

Customer Satisfaction

It’s not often that customers remember the names of the employees, but time and time again, customers of PJ Fitzpatrick express their gratitude for an employee by name. Most online customer experiences relates PJ Fitzpatrick’s dedication to quality service. They often detail an employee’s quick and skillful work.

Experience 

PJ Fitzpatrick opened its doors in 1980 and has been providing siding services to those living within their four-state boundary ever since. Though the territory in which PJ Fitzpatrick operates is small, those customers who are lucky enough to live within its service area are usually extremely satisfied.

Coupons and Specials

Many companies in the siding industry are looking for your business. As a result, siding companies may present deals and offers that can save you money. Some of these deals can be misleading, but PJ Fitzpatrick does offer specials that can save you a lot of money. They advertise these deals right on their site.

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The Bad

  • Low Coverage
  • Undisclosed Warranty
  • Undisclosed Contract Lengths
  • Undisclosed APR Rates

Low Coverage

Unfortunately, PJ Fitzpatrick operates in only four states surrounding the Delaware area. Customers outside of their boundaries must look for an alternative option. 

Undisclosed Warranty

Most customers are looking for affordability above all, so it can be frustrating when companies do not disclose financial information. At this time, PJ Fitzpatrick does not provide any information regarding warranty terms.

Undisclosed Contract Lengths

PJ Fitzpatrick does not disclose any information regarding contract lengths. 

Undisclosed APR Rates

Customers will have call in to get any information about contracts, financing, and warranties, as those can vary from homeowner to homeowner. As well as lacking information on contract lengths and warranties, PJ Fitzpatrick does not provide information on APR finance rates upfront. 

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The Bottom Line

PJ Fitzpatrick doesn’t provide much financial information; however, its outstanding customer satisfaction proves its quality service. Because it is not upfront with financial information, we cannot give it a high rating at this time. That said, we do recommend PJ Fitzpatrick as an option for siding services.

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