The Gift Grabber was founded in 2010, and has been working directly with manufacturers in order to deliver trending goods at the lowest prices ever since. In a world of social shopping and fast-paced browsing, The Gift Grabber attempts to connect consumers with the products that will interest them on a daily basis. Because they are dedicated to a consumer experience, The Gift Grabber changes its prices and products day-to-day, so consumers must be quick on their feet.
For those who receive defective or unsatisfactory products through The Gift Giver, there is a 30-day refund policy (excepting perishable goods, gift cards, downloadable software products, and some health care items).
The company’s focus on gift giving (either for yourself or for a loved one) makes it easier to cater to a certain personality type. Instead of dividing products into categories (such as Home, Kitchen, Pets, etc.), The Gift Grabber organizes and sorts its products by the individuals and personalities who use its service. From Cat Lovers to Man Cave, The Gift Giver does a good job of making shopping a personal experience.
If you are lucky enough to find that perfect gift from the selection of different products offered from day-to-day, the amount of money cut off the original price is usually quite generous.
The chances of finding exactly what you’re looking for with The Gift Grabber is relatively low. Product availability is seemingly based on the “luck of the draw”. This wouldn’t be such a problem if there were more products to choose from. As it is, the random assortment of only a few different products each day makes the site feel a bit empty.
Consumers generally must wait between 2 and 4 weeks for delivery. There is no option to expedite a delivery, which can be especially problematic for those last-minute gift shoppers.
Though The Gift Giver does attempt to nurture a healthy customer service relationship by phone and email, they are behind when it comes to social media and building client relationships through other channels. They do have social media accounts, but only their Facebook account is active.