Anyone who has done any shopping online has no doubt used Amazon.com. Founded in 1995 and based in Seattle, Washington, Amazon is the king of online shopping. The company boasts an amazing $88 billion in revenue annually and has more than 183,000 employees. The company has a number of subsidiaries and does business internationally. Amazon is also very active in the community and has been a staunch contributor to charitable causes and efforts.
Amazon is most likely the best known of any online shopping site. Its popularity can be traced in large part to the many wonderful aspects of its site and service. Here are just a few:
Product quality. A purchase from Amazon will come to you just as if you ran down to the corner department store and picked up an item fresh off the manufacturing table. Rarely will you get a product that has flaws or damages, and if you do, Amazon will make it right.
There's not much to complain about when it comes to Amazon.com. Here are a few small items:
Fantastic! Only complaint is how easy it is to accidentally sign up for Prime.
The service is great., and they always take care of any problems immediately. Never have I had a problem with anything I purchased.
Excellent delivery, communication and overall service.
Convenient, prices, notice of delivery, variety of products
Thet have everything it seems and I have never been disappointed
The whole process was handled professionally and my order came just as advertised & I would recommend this service to anyone
I like amazon because they always have every single thing I need at lower prices and my items come to my front door within 2 days. I ordered a vanity that was broken when I received it. I called customer service and they had a new vanity delivered to me right away
They have almost everything, safe buying and for the most part 2 day shipping
Love free shipping. Compare prices before buying from Amazon.
I like tbeir reviews and customer service. But poor quality control.
Heinrich Von Ewegen
Amazing prices and reviews are genuinely real. I love prime and my whole family enjoys using it!
Improve trust bad experience quality customer service
george A Easton
excellent. I've used them since they only sold books. Even if i find something on another website i then go search amazon to see if it's cheaper there- because i trust amazon
Great comoany, good cuatomer service and easy to find the items that i am looking for. The majory of their products are usually at a lower cost than the other companies.
I can easily order and receive free shipping. I also choose Amazon because of the variety of stock.
I like the variety; Downside: Unable to expedite customer service resolutions in a timely manner.
Excellent. Fasy service and delivery. Love Amazon Prime!
Easy to find what you are shopping for and quick delivery
They are the best retailer on line hands down the only thing they could use improvement on is allowing customers to delete credit or debit cards they want to delete from the customers account
Frank D Schwertfeger
Great selection and prices. Best customer service of all shopping services.
My experience has been just fine. They sell almost everything. Their customer service is very helpful when needed. All businesses can improve; I assume they are searching for ways to do so all the time. .
Four Seasons Flowers and Gifts
Great. It is easy to place and order and get it within a couple days. This is my go to when i need something
Very products you don't have to leave. The service is fast delivery
Wide array of products and prices with rapid delivery, free with Prime membership and mostly "no questions asked" returns
Service is great fast and easy, it gives you a lot of diffrent product to choose from and information about them
Always a Good Experience. Good Customer Service with friendly employees
Mostly good history, with well priced items reasonably well described
the descriptions foreach page of the ordering process are not intuitive and Ioriginally found it hard to delete a item.It gives numbers for the numbers of items but I expected there would be a zero. There is not a common format to order and exit.
Dennis J Hopkins
Great products, service, and prices! Whenever I have an issue with a product which is rare, their customer service is the best!
good they have stuff that you cant fine anywhere els and at a good price
Throughout the years there were 3 or 4 times when I had to call their customer service for different reasons. Every time their service was satisfactory. I have no complaint.
I love Amazon prime. I save more on shipping than the yearly cost of the membersip.
I order so much from this company. The only improvement it needs is that it sometimes it takes longer to get the items than stated. Example: I ordered an item on Prime and time stated was 2 days, but it was delivered to my post office and they delivered 2 days after I should have received it.
Great customer service. Maybe include an order number on my credit card statement for easy look up options.
Great experience easy to navigate the site. Many choices available.
Great at finding items. Poor Delivery Drivers at dropping items in Good or Safe Areas.
Excellent service - seem to meet all our needs. Like how they tell you that the same or similar items might be had for less, elsewhere.
I have always had good luck finding what I need with it
Very good company....nice product great customer service and alway accurate on delivery the merchandise
the collection of different sellers was handy. The information was good
easy to use, quick and effective and prime great/ can't do anything better, I like them now and so does most others.
Peggy Robinson - Twin City Cartage, LLC
quick delivery and the product is exactly what it says it is , the review stars are a huge help in making decisions.
Paul J. Nolan
excellent Online experience ease of shopping. Always looking for discounts on volume.
I find what I need. Easy to understand. Variety of products.
Am able to find reasonable prices for what I am looking for quickly.
Overall good up,no major problems,this survey is the problem to hi go
No problems now or ever. Always reliable and easy search.
Fast, huge selection, almost always have what I need.timely delivery! Negative is that the quality is not always consistent.
Easy to use always has what im looking for or they find the item.
Michael C Finlay
bought a lot from Amazon also. They also deliver my stuff on time or early and can track my purchases too. They offer a easy return policy with drop off location nearby