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Comcast Xfinity TV

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7.0

Overall Score

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Mary Baceski Amherst, MA

I have Comcast and for the 1st year the price is good but after that it is VERY EXPENSIVE and the service is terrible!

8 years ago

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Shelia mcbride Brunswick, GA

I think you are too high especially for people on a fix income I just wish we had another cable company. Just too high

8 years ago

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Dean V Ogden, UT

Comcast is very poor, their prices increase for no reason and you never get a straight answer from them.....

8 years ago

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Michael Dey Rhodes Harbor Beach, MI

Their Customer Service is so bad and it take forever to correct a problem they caused I rather be run over by a car..

8 years ago

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Kevin Harrison Indianapolis, IN

Worst ever on customer service, rate hikes, and equipment. I would not have them again if they gave me ten years free.

8 years ago

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Rosie Payne Jackson, MS

I'm really not pleased with what I'm paying and the service I'm getting. I'm seriously thinking about changing.

8 years ago

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Eddie Cox Germantown, TN

Decent product..... very expensive due to bundling and channels that are never watched .Horrible service

8 years ago

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Andy Hobbs Fort Wayne, IN

The X1 tthe more i use it the better it gets

8 years ago

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Sandra Thompson Fresno, CA

hate the phone service its complicated and gets disconnected easily.

8 years ago

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ogechukwu NWABINELI Washington, DC

The customer service I got wasn’t amazing and hidden fees were coming from nowhere

2 years ago

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Aaron Cooper Houston, TX

Reliable service and easy to use functionality. Monthly subscription charges are high

2 years ago

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Lenney Klase Tazewell, TN

Decent pricing and good reliable service

2 years ago

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Jack Lambert Salt Lake City, UT

Decent product, decent value. Not the best. Customer support is sooo frustrating.

2 years ago

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Sarah Rosencrans Portland, OR

Really expensive decent entertainment crazy expensive modem if you happen to not send it back

2 years ago

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Shelly Ann Blake Palm Beach Gardens, FL

They are very prompt, great customer service

2 years ago

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William Mullin Lake Oswego, OR

VERY expensive, little flexibility -- as an example, forced to pay for unwanted sports channels

2 years ago

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Allen Loganville, GA

Really love the convenience. Customer service is great.

2 years ago

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Timothy Lesperance Fort Worth, TX

Comcast was a pain to deal with in my apartment. Constant outages and fees made it a nightmare.

3 years ago

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Danielle Morreale Fort Lauderdale, FL

We had some issues with quality of service and pricing. Check your bill every month

3 years ago

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Michael Byrd Everett, WA

Too many channels that I was forced to have in my package that I didn't want or need.

3 years ago

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HighlyCritical Newton Center, MA

STILL MISERABLE to deal with, after years of fighting about their unfair, inconsistent, error-laden bills.

3 years ago

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Michael Czajka Fredericksburg, VA

Usually good service,but a bit pricey. Past problems with outages but fixed quickly

3 years ago

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Braylyn Linford Lehi, UT

Service was good but customer service sucked. Their ability to keep a payment the same for 3 months was impossible. We will never use them again.

4 years ago

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Melissa Love Salt Lake City, UT

The internet goes out multiple times a week which causes the cable to also go out. They keep "fixing" it but its never fixed

4 years ago

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B Winward Orem, UT

The customer service is great but the pricing changes without notice sometimes so pay attention

4 years ago

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Elisa Vakapuna Salt Lake City, UT

It’s okay. The prices for some packages are outrageous but they do have good service!

4 years ago

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Jen McReavy Wilhite Sandy, UT

Such a racket-they jack up their rates every month until you call to fix it! They should value their long term customers instead of ripping them off

5 years ago

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Mitch Krull Pleasant Grove, UT

Didn't work great, over lived and over priced not worth it. Just stream anymore.

5 years ago

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Kenz Buena Vista, VA

Product is good. Company is frustrating because they increase our monthly fee every year.

5 years ago

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CLARK HARVEY Draper, UT

Product is good, but cost is way to high, we like the options, sometimes the system is slow.

5 years ago

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Trina Ward

Great service! We love the ability to talk to the remote to find a show.

5 years ago

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Tim Johnson Eureka, IL

Rates just keep going up and they do nothing to try to keep you as a customer

2 years ago

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Frederic Lord Greenfield, IN

This company is the worst company, impossible to talk to someone who knows what is going on

2 years ago

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Frieda Varela Albuquerque, NM

TERRIBLE CUSTOMER SERVICE, HORRIBLE EQUIPMENT AND OVERALL BAD QUALITY OF ALL SERVICES

3 years ago Edited September 14, 2021

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Carrianne Litowitz Seattle, WA

Pos...over $700 a month in three different houses and nothing but problems...looking to change ASAP

3 years ago

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Donna Turner Granger, IN

Worst service EVER!! Horrible customer service. Can't ever reach a live person!!

3 years ago

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Laura Jakubauskas Naples, FL

worst customer service ever. I do not recommend this company. Total waste of time!

3 years ago

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Nicole Ramos Maumelle, AR

II hate this company they refuse to let you use you own modem because they are scammers.

3 years ago

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Sandy Fleming Knoxville, TN

Constantly ,daily have problems.cant use most times. Going to att.u suck with your technology!

3 years ago

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Eric Severn, MD

Customer service is horrible and will be canceling the rest of my services tomorrow.

4 years ago

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LarryMartin Glenwood Springs, CO

Comcast has terrible customer service and their channel selection sucks, worst company out there

4 years ago

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Troy Webb Salem, OR

I have been a customer for over 25 years and you guys raise my payment $40 unbelievable

4 years ago

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Saundee Spring, TX

The company just keeps getting more expensive for worse services and they only care about $$.

4 years ago

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Heidi simpson Michigan City, IN

Comcast is the worse ever terrible customer service I will never do business with them again period

4 years ago

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LISA BYRD Smyrna, DE

Comcast customer service is horrible! I will never do business with the company again.

4 years ago

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Chris G. Saint Cloud, FL

They have promised to come instal and 4 no call no shows dont waste your time all they do is lie!!!

5 years ago

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Ray miller Franklin, IN

Paid almost my whole bill got told one thing they did another always have paid my bill ridiculous

5 years ago

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Dawn Whatley Baytown, TX

They are to high for what u get. Every time there's a thunder stone no cable.

5 years ago

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tuesday graham Oakdale, CA

service in and out customre service sucks

6 years ago

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Larry

Would have rated higher, but is very expensive

6 years ago