About Me

As a seasoned Medicare Account Executive, Shena brings 12 years of healthcare industry expertise with a specialized focus on Medicare Advantage, Medicare Supplement, and Part D prescription drug plans. Known for building strong provider relationships and delivering client-focused solutions, Shena has consistently helped seniors and eligible individuals navigate the complexities of Medicare with clarity and confidence. In her role, Shena partners with brokers, agents, and healthcare providers to drive growth, ensure compliance, and enhance member satisfaction. With a strong grasp of CMS guidelines, market trends, and plan design, she excels at identifying opportunities to expand plan reach and optimize enrollment strategies. Prior to this role, Shena held positions in the Hospital, Insurance Group Healthcare Sales, and Life Insurance, provider relations and Insurance Consulting, where she developed a solid foundation in customer service, cross-functional collaboration, and community engagement. She is also known for conducting effective educational seminars and one-on-one consultations, helping beneficiaries make informed choices based on their individual healthcare and financial needs. Driven by a passion for senior advocacy and healthcare accessibility, Shena continues to serve as a trusted resource for Medicare solutions in an ever-evolving regulatory landscape.