I looked at a lot of different companies and I think it was the price that ended up being the deciding factor. The customer support was great. Every time I had a question, I called Marcel, and he would help me get in contact with someone from the office. Installation went really smooth. There is a site inspection first and then the installers came out and all my questions were answered. After that, another person came out to meet the inspector and it seemed to take a long time, but it actually happened within the time that Marcel said it would happen in the contract. The panels that ended up being installed are higher wattage than the system originally called for.

They were very professional. They returned calls and followed up when they said they would. They onstallatuon happened when they said it would. It went very fast and smoothly. We couldn’t be happier with our new solar system. It is working great and producing lots of electricity. It is very enjoyable to know that we are saving money but more importantly helping out the planet.

Going Solar was a learning experience. There are many departments within the BetterEarth company and there is the involvement of Southern California Edison and your city inspector. It is a very complicated process with multiple players that need to sync together. There were problems with my Solar process. But I was lucky to have my sales people, Andres M and Louisa as my advocates to go to bat for me when I needed help. My Solar System has been in operation for 1.5 billing cycles. I am enjoying using my air conditioner when the weather is hot as opposed to sweltering to avoid the high energy costs. At the end of the Solar process, everything is working like it should. The first half billing cycle gave me a $22 credit and the second full billing cycle gave me a $56 credit. Before Solar, my bill averaged $225 a month. However, 3 years ago my average bill was $80. SCE has proposed a 40% rate increase over the next 5 years and fee of an additional $56 monthly service fee a month if you make less than $180,000. This service fee is basically a gift to SCE for you being their customer. I am glad I went Solar. I am glad that Andres M and Louisa are my sales representatives for Better Earth. And I am glad I went with Better Earth because in the end everything works as it should and they were the only company that would install a solar system on my metal Cal PAC roof without re-roofing.

Title: Outstanding Service - 5 Stars for Marcus M at Better Earth Solar! I recently had the pleasure of working with Better Earth Solar and specifically with Mr. Marcus M. I must say that the experience has been nothing short of exceptional, and I am more than happy to give him and the team a well-deserved five-star review. Initially, I encountered a minor issue during the solar panel installation, as a small hole was accidentally made in my roof. After heavy rain, a water leak became evident near the wall, leaving water marks on the wood beam and wall surface. I immediately reached out to Better Earth, and they promptly sent a team to fix the exterior and stop the leak. This quick response was highly appreciated, and it demonstrated their commitment to customer satisfaction. The highlight of the experience was working with Mr. Marcus M, who was primarily responsible for the interior repair. I must admit, I was quite worried about the repair process, fearing that the damaged area wouldn't match the existing color. However, my worries were quickly put to rest as Marcus worked his magic and performed an astonishing job. The water stain on the interior surface completely disappeared, and now, I can't even tell where the issue was initially. Mr. Marcus M's attention to detail and skillful craftsmanship are truly commendable. His dedication to ensuring flawless repair is something that every customer hopes for. I am extremely satisfied with the outcome, and I want to express my gratitude to Marcus for his outstanding workmanship.