I would like to make a strong recommendation for Jonathan Wong and give him recognition for stepping up in my behalf and getting my solar panels installed. Judging how he handled my order I would say that he uses the same standard for all Solar City customers. My panels were up and running around December 2, 2014 and there have been no problems whatsoever and I'm already feeling the benefits promised when I first signed up. Jonathan was in constant contact with me until the job was completed and still remains responsive when I have a question for him. Jonathan also responds in a timely manner often the same day. He has been very pleasant to work with and I hope that Solar City is appreciative of him and recognizes his work ethic.

11 years ago

Jonathan was very professional and provided immediate support when I encountered questions and issues. He walked me though the whole process from beginning to end. Work ethic is respectable.

11 years ago

Jonathan was a pleasure to work with. He was very professional and explained everything in a clear and concise manor using a video presentation during a phone call. Having a remote sales call was not an issue. He was very patient with our questions and knowledgeable with answers. When we were signing the contracts he went over everything line by line and answered questions as they arose. He was very prepared for our presentation and afterward he called us to follow up on our progress toward installation. Solar City installed our panels 1 week after we signed the contract, the city inspector was out 2 days later and signed off on the install, now we are waiting for PG&E. Overall Solar City's customer service has been excellent.

11 years ago