Derick did an awesome job running through this process with me. He guided me thru all the steps, answered every question in simplest and highest form which made it super easy for me to commit with no 2nd guessing it, I am recommending Derrick to all my family and friends who haven’t already made the switch to solar.
1 year ago
Hands-down Derick did an exceptional job, explaining everything through this entire process with follow up calls throughout the entire process even after my solar was connected and up and running, would recommend Derick to anyone that is in need of solar, or looking for options
1 year ago
Extremely responsible, always available to answer questions. Derick would call many times to make sure everything is going well and to update on progress, plans, schedules all of that. While installation was going on he called multiple times to ensure everything is smooth. Without asking, he called again twice to help me configure the App, explained all settings, how I can manage the system etc. I never felt like a "customer" it was more like he was doing it for himself ! Outstanding professionalism and empathy! Strongly recommend this person!
1 year ago
Derick was great to work with. He walked us through the process and answered all of our dumb and not-so-dumb questions! We are signed up and waiting to get our install date set but so far so good. Derick has been really responsive and we’re looking forward to completing our project with him!
1 year ago
Derick was extremely responsive the first time we made contact. He had a great command of the tools he needed to provide estimates and answer my questions about solar for my house in CA. His follow-up was timely and excellent.
He made a positive impact on my decision about Sunrun.
1 year ago
Marjorie Zensen
1 year ago
Even though we live in Hawaii and Derick does not, he always seemed to be available to answer our questions! We appreciate his patience! He also made the process super easy. Mahalo, Derick for working with us!
1 year ago
Claire & John Werner
1 year ago
Derrick did a wonderful job explaining all the steps and options to the solar process.
His help with the software forms was very patient and got us through things easily.
We always felt informed and aware of what happens next.... Thanks, Derrick!
1 year ago
Service was well done felt like sunrun really cares for their clients and seeks out the best options/Service. Derick was looking out for my best interest, answering my questions and upheld a friendly yet professional attitude. Truly an overall positive experience.
1 year ago
My overall experience with Derick has been perfect. He is very easy to talk to and was highly knowledgeable with any question I had. The survey technician was very nice and was also able to answer any questions I had and explain how the solar system worked with my electric system. I will recommend Derick to friends, family and coworkers.
1 year ago
Derick did a great job explaining the whole process about how the solar works.
Very knowledgeable of his job.very patience.
1 year ago