Alamo

Great car rental service they have cars of all sizes for all sizes of parties wanting to rent

Whenever we go out of town and need to rent a car we always use Alamo. The cars we have used are always clean and we have never had any problems with them. The employees are great and helping us get exactly what we want.

WORST EXPERIENCE EVER. Booked through Alamo website. At the counter asked about INSURANCE, was told that I DO HAVE IT. CDW must be INCLUDED for NOT US RESIDENTS, but was NOT. Now I have to pay damages

Alamo has great service and prices for rental cars! We use them a lot when traveling!

I have used Alamo rental car many times. I used to travel for work and I still do sometimes. I also travel to a lot of volleyball tournaments around the country and I usually get my rental car through a trip advisor agency or comparison and more times than not Alamo pops up. I started using Alamo for price, but now I know that they also have great customer service and easy in and out service.

I went to pick up a car, and it was drugs substance residue all in the car. Just be aware when you rent from them.

I rented a car from them and ended up paying way more than what was agreed!! I had to keep it one extra day because I had to rush my dad to the ER. I spoke to someone with alamo and they told me that was perfectly fine and take all the time I need.. well that was not the case!! They charged me over 100 more for one freaking day!!! Not to mention it will cost me even more because it over drafted my credit card! I guess it will be too bad for them because I will be renting cars quite often for the next year but I will NEVER RENT FROM THEM AGAIN! I've never left a bad review before but I am so disgusted with how they handled this I couldn't help but say something. Plus the gal that I returned the car to was rude and didnt even give a crap that i was so upset about the charges. I have worked in customer service for over 15 years and I would never treat a customer that way. Even if she wouldve said she was sorry and there was nothing she could do about it.. I wouldve felt better about the situation but all she said was well that's what I ran your card for. ALAMO NEEDS TO BE OPEN WITH ALL CHARGES PRIOR TO RUNNING SOMEONES CARD!!

I use Alamo quite often. The prices are always comparable to others and the service is good. If I check and Alamo is the same price or cheaper than other car rental agencies, I'll always choose Alamo.

I am all about the deal. I researched different rental car companies on my trip to Hawaii, but Alamo was the cheapest. It was easy to book, and easy to return. Great Value!

i have rented with them 3 times and all 3 times has been a great experience. picked up at the airport rental. they workers already had the vehicle ready, cleaned and the car door to the driver seat was already opened for me. very pleasant workers who helped with our luggage. we found a great week deal. drop off was easy, worker was already standing there to check the vehicle in and we were on our way.

As a frequent traveler, I find Alamo to be a rental company that is NOT everywhere you travel. They are only in certain places across America when traveling. They have a decent rewards member program where you can earn a 5% discount on your next rentals. This is ok for a rewards program, not great. The pricing is pretty good, nothing too expensive but also nothing too cheap. You can find an affordable nice car when you rent with Alamo.

BEST thing about Alamo is that they don't require money down. It makes it easy to rent a car wherever you travel.

alamo saved our weekend trip when budget didn't come through with our reservation. thanks for being accommodating and saving the day.

Alamo is great! when i can't get a vehicle with Enterprise Alamo is my next choice. honest, friendly, good deals and clean vehicles.

I have never had a problem using Alamo rental car company. I like to get a good deal with my rental car, but prefer to go with a reliable company. I usually pick Alamo as the best place for service and reliability at a good price.

We enjoy renting from Alamo because of our positive experience with customer service we received in San Antonio Texas.

Alamo is OK. I got great prices when I used them through Costco travel. However, I had several issues with multiple rentals across different states. 1) I was sent a bill for a toll that I had supposedly gone through without paying. However I wasn't even in the same state as the toll on the day that it was recorded. While this is really Illinois' fault, Alamo could have taken a look at the picture and realized it wasn't the car I rented before billing me. 2) Alamo tried to charge me for severe damage to a rental that was not there during my rental, and was not caused me. This rental spanned only about 5 hours (the time it took to drive from Buffalo to Cleveland), and I never left the vehicle, and certainly never got into an accident. They ended up waiving the charge, but it was a stressful experience. So in the end all the issues I had got resolved, but it left a bad feeling about Alamo. Over 2 weeks, I rented 3 cars from Alamo, and had problems with the company on two of those rentals. I have rented cars dozens of times with Hertz and cannot recall even one issue like I had with Alamo.

I've had great experiences with Alamo in the last year. Had a trip to Minnesota and picking up the car from the airport was painless. Had another trip to North Carolina and we signed up for a manager's special which guaranteed us a certain size vehicle, with the possibility of something bigger at no additional cost. We ended up getting a giant Ford F150 that was a blast to drive for the cost of renting a small sedan. I plan on using them in the future.

I used Alamo when I was taking a trip with the family in California. We rented a really nice convertible and drove all over Southern California. Budget was very easy to work with, and had reasonable prices. I would use them again in the future.

Rental with Alamo 12/29 -1/3, pickup at airport terminal- O'Hara, Chicago, went well and the counter purchase with the rep was great. He even took the time to go with us to the car to put our luggage in the trunk. But the transport back on 1/3 about 7:30pm to the airport was horrible. The driver of the van was standing around when we dropped our car off at the return depot, He came over and took my wife's luggage and we had 3 bags with us. I continued to checkout with the rep and when finished, the other 2 bags were still at the back of the trunk, Ok I'm a guy. So I took them to the van and loaded them myself. The driver was sitting in his seat. We were the only people in the van. He asked us what airline we were flying and left for the terminals. But said he was making some stops before getting to our terminal. So we proceeded to the terminals and figured he would let us know when we should get off. He picked up 3 other people. When we left the last terminal he announced over the speaker that we should have gotten off the last stop, really. Why wait until you leave the terminal before telling us? And I guess you weren't going to help us with our luggage, not like Avis or Budget who I usually rent with. On the driver tag for the van his name said Wille? If that's his real name. When I asked him "now what are we going to do, I have to catch a flight". His response was that he could drop me off at another terminal and I can take another shuttle to the other terminal. My response was no and that I wanted him to take me back to the terminal where my flight departs. He did agree to take me there, but not until he dropped the 3 people back at the Alamo depot. Once we drove to the terminal again and this time I noticed that the truck had the announcements on for the terminals and the airlines being broadcasted, this was not on during our original departure. Once we reached the terminal, the driver did not even have the courtesy to help us with our bags -sad- and just sat in the driver seat- horrible. Sometimes the company is not about the product but the people and the people and service are the product- especially with a rental company. I've never rented with Alamo before and after this incident I will never use them again. My advice is that there are other rental companies.

Called Alamo twice to get a price fur insurance. When I got to the counter in Mexico, I was charged twice the price that was quoted over the phone. I called Alamo customer service after the trip. NO HELP AT ALL. They claimed that insurance prices given over the phone are just an estimate. I was not told that on either of my 2 calls inquiring about the price. So Alamo is saying that they will not tell you how much it costs to rent a car from them! (Go to their company and keep your fingers crossed)