Wrike

8.3

Overall Score

14 User Reviews

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Wrike is a social project management and collaboration cloud-based software service provider. Wrike is currently available in 10 languages and has been sold in over 120 countries worldwide. Wrike combines powerful project management functionality with friendly collaboration features and popular integrations to help businesses large and small get things done and reach their objectives.

The company started in 2006 and is based out of San Jose, California. It launched its first product in 2007 as a public beta release. The privately held corporation employs approximately 200 people and serves a diversified, international customer base with well-known brands such as Adobe, Stanford University and many more.

The Good

  • Task focus
  • User suggestions
  • Pricing structure
  • Alerts
  • Email collaboration
  • Features

Wrike is built around the focus on individual tasks rather than overall projects. Team collaboration and sharing is performed exclusively at this task level. This makes tasks get done faster and more efficiently. Therefore, users who have a small number of tasks with a long timeline duration will find this software more user-friendly than users who need to break up multiple tasks with a shorter completion date.

Wrike software gives users the option to suggest new ideas. Each user is given a number of votes they can use to vote on priorities that are most important to them. This allows for greater team morale and helps businesses develop a laser-focus in achieving company goals and objectives.

Wrike software also has an affordable and scalable pricing structure. The company provides a free plan for teams up to 5 users with unlimited projects & collaborators. The next step up is the professional plan that allow up to 5 users for $49 monthly. There is also an option available at $99 monthly with an annual prepayment to run a team of 15 members or less with unlimited projects and collaborators.

An enterprise plan is available. Interested persons need to contact the company directly for pricing information.

When feedback or input is entered concerning a particular task, any user associated with that task is alerted with a small pop-up message in the top corner of their desktop. Users never miss an update and project managers have reported that is feature is immensely helpful in running a well-organized virtual team.

Email collaboration in the Wrike software is excellent. Users can comment on and discuss tasks and folders right inside the integration. You can talk to other users directly by simply putting the @ symbol in front of their name just as you would on Twitter.

Other task management features inside the software include a dynamic timeline, drag and drop prioritization of tskm and an easily viewable overview of project schedules. An activity stream gives you up-to-date real-time information on how your team is doing. Overall, the Wrike project management and collaboration software appears to be a trusted and reliable solution for businesses of all sizes and types worldwide.

The Bad

  • Time
  • Ease of use
  • Limitations
  • Gantt charts

While the software is built to be flexible in general use, it takes new users considerable time in structuring projects properly and fully understanding the hidden features. To get the best use of the software, it is recommended that you read the support pages on the company website and watch the 20+ video tutorials the company offers. The project management company also provides daily webinars to help its customers familiarize themselves with the feature-rich software and its benefits. Functionality is excellent for users assigned to tasks. However, functionality falls below average in quality for project managers. The overview on tasks is not clear on a higher level into seeing everything that is going on at one time. The more you scale projects and tasks, the worse usability and functionality gets.

Previous users report the task system to be a bit clunky in use, especially when it comes to switching views. There are a number of different views inside the software including:

  • primary list view
  • timeline view
  • workload view

Navigating between the different views can be slow and choppy at best.

There are also limitations in regards to working with task lists. In order to begin work on a particular task, a user must click on the task and perform an action on the task in a separate view.

Gantt charts are slow and awkward and are not really useful overall. User cannot add dependencies to tasks through the Gantt charts. The only way to be able to add dependencies is through the timeline view. Users need to grab a black dot at the end of a particular task and connect it to the task the user wants to attach the dependency with. You cannot set dependencies in any other view.

The Bottom Line

Wrike appears to be a reliable and trustworthy social project management and collaboration cloud-based software service provider. It does take new users a considerable amount of time initially to learn how to use the software properly and can be a bit clunky in regards to certain tasks. However, the company provides plenty of support tools such as daily webinars and video tutorials to help speed the learning curve process. The software is best suited for businesses with smaller projects with long project completion times.

The company has over 9 years in the industry and has received plenty of positive reviews. The software can be used by any-sized businesses in any industry type. It is currently used by major brands on an international basis in over 120 countries and has an affordable and scalable pricing model for startups to Fortune 500 organizations.

User Reviews

4.3

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  • 2

    September 18th, 2017 Kansas City, MO

    This platform is extensive, not super user-friendly, and un-helpful with their contractual needs. Not to mention EXPENSIVE. We found our employees really disliked this tool and would use other tools on top of this one, just to avoid the hassle. After months of dissatisfaction, I tried to discontinue our subscription and they would not let us. With a few months left, they made us pay out our contract with no help what-so-ever. I felt unvalued as a customer who's spent THOUSANDS of dollars on a proudct that ultimately was hard to use. I would tell everyone to get far away from this product, not worth the money.

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  • 9

    March 9th, 2017

    Wrike is my favourite Saas decision for my work and personal life. I have two accounts - one is for personal GTD and the second is for my teams, where I do my tasks, even if in reality there are no people in these projects - just for self-registration of completed tasks. - What are the features you like most in Wrike? 1. A flexibility of projecting regimes - you can do it under waterfall, or kanban (boards), or even scrum . 2. A flexibility of tasks views. 3. You can have a deal with numbers and a resource management inside your project management in Wrike. 4. http://club.wrike.com - a place where you can earn additional bonuses and a real money on amazon! 5. vote.wrike.com - a place where you can source the devs about new features and they usually respond! 6. wrike labs - a place where you can switch on/off the prototypical features - What are some of your favorite Wrike updates? Custom Statutes, Custom Fields, Reports, Dashboards/Boards - What would you add to Wrike features? Oh, there are many of them. A good normal integrated calendar, not a current one, a normal internal instant messenger, which will be a really instant - a current system of commentaries doesn't work properly with a really needed for a typical burst conversation without pressing f5, some lacks in the dashboards and widgets interface are needed to neutralized, a desktop client version is strongly needed, because chrome browser could have too many opened pages, including custom statuses feature in a professional plan is strongly needed for those who don't need the other functionality of a business version! - Who would take advantage of using Wrike? Pms, marketers, freelancers, small agile taskforces - How did Wrike change the way you work? I'm trying to register all my life in it from a moment

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  • 10

    March 2nd, 2017 Louisville, KY

    Wrike is the best project management solution available. Their customer service is unparalleled. I can't say enough great things about Wrike!

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  • 10

    August 24th, 2015

    I love the ability to create as many projects/subfolders and tasks as necessary. The dynamic Gantt-chart which allows you to set dependencies between projects and adjust on the fly allows for very flexible timekeeping. Wrike's support is excellent, 24-7. We use numerous reports which can easily be customised in order to do accurate billing. By creating a custom dashboard with daily priorities employees stay motivated and efficient. The ability to do accurate timekeeping has allowed us to see in what ways we are under-budgeting hours and not invoicing enough for particular tasks. I can highly recommend this program.

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  • 9

    August 24th, 2015

    wrike has enhanced productivity and keeps everyone in the know

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  • 9

    August 23rd, 2015

    Wrike has been the main product to increase our team's productivity and meet deadlines.

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  • 7

    August 22nd, 2015

    I have shifted to Wrike from Intervals & yes wrike is one of the best PM tools.

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  • 8

    August 22nd, 2015

    I am using Wrike for last 1 Year now & I love it. it has made the project management part fun & easy. It's very easy to educate a new employee to use Wrike because of it easy to use UI. And the availability of Wrike on each mobile platform make it easy for my team mates to update the task status. By far the best project management software I have come across.

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  • 9

    August 22nd, 2015 Redding, CA

    Wrike has made a big difference in my ability to keep track of all my different projects and which team member is working on what. I like the fact that I can look at the information from a variety of viewpoints, by team member, by project or client, by dates or status. It is well worth the price in the time and frustration it saves me.

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  • 9

    August 21st, 2015 Louisville, KY

    We use Wrike to make us more productive. It has helped us meet our deadlines and be more efficient as a department.

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  • 10

    August 21st, 2015

    We are using Wrike to quickly turn notes into activities and build on the current methods to do a continuous improvement of the processes that were in place before the PMO mindset settled in. Wrike has allowed us to collaborate with ease and to be able to communicate expectations quickly not only internally but also to external contributors. The multidimensional aspect of the folders comes in very handy when your projects are long and transversal on scope and resources. It is very convenient and being allowed to interact directly from the Gannt is a big win.

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  • 10

    August 21st, 2015 Detroit, MI

    Wrike is a powerful tool for keeping a team on task and on time. Its flexibility allows you to adapt it to your organization's needs. The built in tools for communications helps to smooth out the flow of information and keep the information regarding each task and project in a single shared spot. We've been very happy with the extra productivity that Wrike has brought to us.

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  • 9

    August 18th, 2015

    This is the Project Management tool that just works!

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  • 10

    August 18th, 2015 New York, NY

    Great tool!

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