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LAST UPDATED: June 27th, 2019
Genius Project is an SaaS and On-Premise project and portfolio management solution developed by software company Genius Inside. The privately-held company's headquarters are located in Switzerland and employs under 50 people. The company also has offices in Europe and is supported by a worldwide network of resellers. The software is currently being used by over 93,000 end users and 1,050+ customers globally. The company desires to make the lives of project managers much easier by providing them with powerful project tracking, planning, staffing and execution services. The company has been recognized by IBM and received numerous awards and certifications since its start in 1996. Genius Project offers a vast array of project management solutions including:
  • portfolio management
  • project planning
  • resource management
  • time expense and tracking
  • cost and budget management
  • and much more

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The Good

  • Centralized database
  • No learning curve
  • Comparisons
  • Reporting options
  • Support
Genius Project gathers all project information on one centralized database. This feature makes tracking progress and reporting to senior management much easier than other project management solutions currently available in the marketplace. The software also includes Gantt charting, configurable views, and the Genius Live social collaboration platform. Users can track project output and manage team meetings. Support features include help for project requests, scrum, and help desk tickets as work items. The software can be used straight out of the box with virtually no learning curve to aid project managers in easily managing and organizing resources. The user interface dashboard features customizable views and an improved social media platform. Managers can track workloads, breakdown projects, and perform calculations. Team members can view activity streams in one view and filter projects with a drag-and-drop tool. The software contains the ability to perform baseline comparisons and analyze scenarios and forecasts. It also provides KPI reports and interactive Gantt charts. Projects can be created from scratch, templates, or uploaded from saved projects. You can make changes to tasks, dependencies, milestones, baselines, and assignments with the Gantt tool. There are over 500 reporting options with the ability to create custom views. Reports can be exported into Word, PDF, and Excel formats. Genius Projects also features batch and chart report generators and scheduled distribution. You can also create unlimited read-only permissions for clients to view certain reporting areas. This is an excellent feature to share documents with stakeholders and protecting the information from accidental altering. Genius Project provides excellent support services for its software from professional consultation and design to optimization. Genius Projects provides one-on-one and on-site group training, as well as online webinars and documentation training. The company also has a Genus University that offers self-paced training modules to its customers online. Customers can also receive direct support through the company through email and telephone during normal business hours, provided they have purchased a support plan. The company also provides live chat on its website for general questions and help regarding its product and services.This software can meet the needs of mid-sized companies to large enterprises.

The Bad

  • Limitations
  • Slow service
  • Not well-suited for smaller businesses
  • No bug tracking
The one biggest problem the company has is that there is limitations to its customer support. In order to receive help via telephone or email, a customer must first purchase a support plan. Many of the other project management solutions in the industry do not charge their customer base for this kind of support. Some users have reported that the free basic service is too slow. Some users have tried to chat with the company through the live chat and received a message stating no one was available to provide help at the time. These customers reported that they were not told how long the wait time would be before a customer service representative would be available. Making significant improvements in this area would greatly impact customer satisfaction with the company. Genius Project software can be too powerful for smaller business operations. The software is built to be a high-level project portfolio management solution. It is not well-suited for businesses that have little need for handling multiple projects at one time. Smaller businesses do not need many of the features and can easily get overwhelmed with the user interface with features not necessary for their daily business operations. Genius Project does not have bug tracking capabilities. Businesses that need this functionality will want to seek one of the company's competitors that offers this feature. Some users have also reported that the user interface is not as easy to use as the company claims initially. However, the software is simple and intuitive once you get used to using it for a while. Genius Project also requires a minimum commitment of one year.

The Bottom Line

Overall, Genius Project appears to be a trusted and reliable SaaS and On-Premise project and portfolio management solution. The company has received numerous awards and accolades throughout its span of nearly two decades in the industry. The software is best suited for mid-level and higher enterprises who have the need for powerful software with the ability to manage multiple projects at one time. All the tools a project manager needs to run an organized and efficient team to meet company goals and objectives are easily accessible in one centralized location. While the company does offer numerous support services, many  are premium services that come at a cost to the consumer. Many of the other project management solutions available on the market provide these services free of charge to their customer base.
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