Daptiv is a leading web-based on-demand Project Portfolio Management solution. They help businesses improve strategic planning and execution. The privately held company was founded in 1997. In August 2014, Changepoint, a Toronto-based company that builds professional services automation software, acquired Daptiv. They offer Daptiv PPM, Changepoint PSA, and barometerIT. Changepoint has helped over 1,000 customers across the globe and operates on 6 continents. The company has worked with well-known companies such as:

  • Honeywell
  • Chase
  • Virgin
  • Ikon
  • Kaplan

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The Good

  • Variety of Features
  • File Management
  • Templates
  • Training and Support
  • Integrations and Tools

Variety of Features

Daptiv offers a variety of features including:

  • Portfolio management
  • Demand management
  • Resource management
  • Project management
  • Time and cost tracking
  • Reporting

The wide array of features allows customers to monitor projects, analyze resources, and create reports.

File Management

Daptiv makes managing files easy for its users. The platform contains a unique feature called DeskDocs. This allows uses to move any file to this folder on their computer to be automatically synced with the platform. The document can then be found under the Documents tab of the project. Users can then attach it to a task, make comments, or move it to another folder. Any changes made are saved and stored as a separate version, and users can view all past versions of the document whenever necessary.

Project managers can closely monitor resource allocation through a host of tools provided by the company. These include resource load charts and user role assignments. Resource managers can also approve, partially fulfill, or decline requests regarding particular resources. Project managers can match supply-to demand, perform what-if analyses, track physical assets, and more.

Templates

Users can choose solution templates according to their needs:

  • IT Governance
  • Project Management Office
  • Professional Services Automation

Several spreadsheets worth of data can be quickly imported into the Daptiv platform. Simply upload the file and complete a web form. Daptiv will do the rest. An interactive Gantt chart gives project managers a comprehensive overview of tasks and schedules. Drag-and-drop tools make adjustments smooth. The chart updates work completion percentages automatically and notifies team members immediately of the alterations.

Training and Support

Because the software has a considerable learning curve for new users, the company provides its customers with a vast array of support material, including case studies, white papers, webinars, videos, and blogs. The company also provides 24/7 phone and email support. However, the company does not offer live chat.

Integrations and Tools

Daptiv has a unique on-demand integration service called Daptiv Connect. This cloud-based platform is powered by Dell Boomi. This library features over 150 built-in connectors for ERP, Agile, and ITSM systems. It also offers a wide variety of popular third-party integrations, such as Salesforce. These integrations can work with both installed and on-demand services. Daptiv also is designed to work comfortably with other enterprise software and systems. Users can send private messages to one another within the program. Additionally, the company also offers Daptiv Connect for JIRA users. 

Users have fully customizable dashboards with news streams. They also have access to poll results, open discussions, and can synchronize tasks and appointments with the Microsoft Outlook integration. The tools facilitate the ability to work on multiple projects simultaneously. Specifically, the software has functionality to coordinate projects that may be related or whose outcomes affect one another. Any customer and user have instant ability to find a wealth of helpful information and resources to overcome any issue that confronts them. There are instructional videos, webinars and white papers that provide valuable materials to assist customers.

The Bad

  • No Immediate Access
  • No Google Application Integrations
  • Collaboration
  • Lack of Transparency

No Immediate Access

Daptiv does not give new users immediate access to the software after signing up. The user must wait for contact from the company, which can take up to a week. This is a major hassle for companies depending on high-level projects and global business operations.

No Google Application Integrations

Daptiv does not integrate with any Google applications.

Collaboration

Tasks cannot be set to repeat on a weekly basis and you can create new tasks via email. Tasks cannot be assigned to a temporary resource as a placeholder in order to determine resource needs for future tasks. Daptiv can handle agile methodologies, but it lacks a clear product backlog that is essential for product development. Team members cannot create and share notes within the confines of a project. The platform also does not contain white boards or wikis for brainstorming collaboration. Files cannot be stored in the platform or through the integration of a third-party application. There is no built-in time tracking capabilities. The company does not provide an on-premise version. Clients who want to control their own storage capabilities and security may want to seek another project management solution option that provides these functions. The company has also not developed social media tools that much of the modern project management market currently demands.

Lack of Transparency

No pricing information is listed on the company website. Users must contact the company for rates. The pricing that was obtained revealed that Daptiv services could be costly with additional features also adding to the price.

The Bottom Line

Daptiv is a web-based on-demand Project Portfolio Management solution best suited for small to medium-sized enterprises. The software works comfortably with other enterprise software and systems. It also features over 150 built-in connectors for a variety of systems. Files can be imported and synced with the platform for ease in accessibility and saves all document versions. The software also features excellent resource management tools, vast support services, and templates to help businesses get things done efficiently. It can take up to a week for a new user to get access to the newly purchased software. There are minor areas that can be improved such as task management scheduling, time tracking capabilities, user/client reports, and third-party integrations. The company has 18+ years in the industry, so it appears that the company can be reliable in its offerings.  

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