Presswire is a PR firm based in the United Kingdom, best known for its all-encompassing range of services and powerful clientele, including the U.K. government, the United Nations, and the World Health Organization. Since its introduction 14 years ago, the firm has developed a reputation for fast, effective work and excellent customer service.
Press release distribution represents only part of the company's extensive offerings.
The following are potential drawbacks to using Presswire:
We bought their database and distribution package six months ago and use it every week. We build lists and save them on our online account and send our releases to the lists of media we create , with good regular pick-up and interaction with the journalists we're contacting through the site. We love the way all our releases sent through Presswire appear on hundreds of their partner global news sites instantly, too.
We subscribe to their annual database for global media contacts and press release distribution and find their service and data quality is as good as it gets out there for any country we want to target, and we had tried everyone! They even do translations for increased targeting, and track distributions so you can see what happens with releases after they are sent out.
Presswire is one of the best press release services out there for corporate disclosure and news release distribution, for big or small companies. We've been using them for about five years and they keep getting us good exposure through targeting the right journalists for our sector, and syndicating releases across their own online network, which also helps our SEO. The only downside is their website and use-interface is a bit old and hasn't changed for a few years, but one of their account managers told me they're launching a whole new system this year, for Distribution, Media Monitoring and Public Relations, so we're looking forward to seeing that.
They do not respond within one hour or provide any mobile number to access anyone at all. And leaving a message with an urgent problem took four hours for anyone to respond. They are quick to take payment and then stop answering calls or emails. I wish I'd seen Lily's review below. They have consistently made mistakes which they do not even try to rectify or apologise. They did not complete the press release delivery as requested and despite many emails and calls, I am being ignored. It's not the first time they have let me down and I certainly won't give them a chance again.
The database is outdated. In January, they sold me a media database that was 4 years old !!!! which means the information inside was useless: since the journalists were no longer there. So the database they use for your press releases is outdated. Which means, your releases never arrive where they are supposed to. Stay away from them! If by any chance, you do not believe this review and decide to work with them anyway, DO NOT pay them via PayPal. Because when you realize something is wrong, PayPal will not protect you as the product is digital. Presswire knows that. That's how they get to keep your money. And of course, Customer Service is conveniently always busy and never finds time to call or email you back. So if you want to try anyway, opt for a payment method that will keep you covered 100%. If I had known, I wouldn't have lost 500€ for what turned out to be a waste of money and time.