ShopKeep vs Vend

Both Shopkeep and Vend have been a part of the POS industry market for just about a decade. Each of these POS providers offers personalized perks that set it apart from its competitors. 

Shopkeep not only provides a free trial, but once you have signed up for this POS service provider, there is no contract that binds you to them. You are able to choose how long you spend working with its hardware and software and if you decide to switch to a different provider, you will not be penalized. Some Shopkeep users have not been thrilled with the lack of features and poor integration with other products. Other larger service providers include a number of extra features as part of the software package. Though Shopkeep provides an inventory management system as well as data analytics, and a mobile app, many other features are missing. 

Vend is known for not having any transaction fees. This advantageous perk is not common among other POS providers. Though there are no transaction fees, a higher monthly payment is required to make up the difference. For small business, it could be difficult to feel that the product is worth paying for if you do not have a large number of sales. Vend also provides a number of useful features to business owners. Payment acceptance features, inventory management, personalized reports, online financial and other integrations are just a few of these added features. One of the challenges faced by Vend is the limiting coverage provided under the basic plan. If you have more than one location, you will need to invest in the multi-outlet plan which is more than twice the cost of the basic plan. 
ShopKeep logo
#18 ShopKeep
2.7 Overall Score
5
starstarstarstarstar
(5)
Vend logo
#21 Vend
2.0 Overall Score
5
starstarstarstarstar
(1)

Overview

ShopKeep

Vend

Pricing
Pricing
$49-$69
$99
Upfront
Upfront
Undisclosed
Undisclosed
Contract
Contract
No Contract Required
12 Months
Time In Business
Time In Business
11 Years
9 Years

Ratings

ShopKeep

Vend

Overall Score
Overall Score
2.7 of 10
2.0 of 10
Review Score
Review Score
5.0
starstarstarstarstar
5.0
starstarstarstarstar
Value for Money
Value for Money
0.0
starstarstarstarstar
0.0
starstarstarstarstar
Quality of Product or Service
Quality of Product or Service
0.0
starstarstarstarstar
0.0
starstarstarstarstar
Customer Service
Customer Service
0.0
starstarstarstarstar
0.0
starstarstarstarstar
Company Trustworthiness
Company Trustworthiness
0.0
starstarstarstarstar
0.0
starstarstarstarstar
Likely to Recommend
Likely to Recommend
0.0 of 10
0.0 of 10

Reviews

ShopKeep

Vend

Number of Reviews
Number of Reviews
5
1
Review Breakdown
Review Breakdown
5.0
starstarstarstarstar
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
5.0
starstarstarstarstar
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%

Reviews for ShopKeep

Helpful Favorable Review

starstarstarstarstar
Jill Weiss
October 4th, 2017 North Hollywood, CA

We are so happy with our ShopKeep system! It's easy to use, and having the information available, on any computer or even on my phone, makes my bookkeeping job SO much faster! I don't know why I waited so long to convert. ;-) Customer service has always been spot on, too. Highly recommended.


Helpful Critical Review

None Available

Reviews for Vend

Helpful Favorable Review

starstarstarstarstar
Ashley Allen
September 26th, 2017

Simple to use and great customer service. All round just an amazing product


Helpful Critical Review

None Available

The Final Word

If you are looking to find a Point of Sale system for your business and are considering using either Shopkeep or Vend, we have a couple of recommendations for you.

Pricing

To be most cost-effective, we would recommend reaching out to Shopkeep to get a free quote. Unfortunately it does not provide pricing information online. If you are not pleased with the quote that you are given by Shopkeep, you can look into Vend. The basic plan at Vend (that facilitates one location) costs $99 per month if you pay on an annual basis. If you choose to pay monthly, it will cost $119 per month.

Contract

If you are unsure where business will be over the next year and don't want to settle with a year-long contract, we recommend working with Shopkeep. No contract is required with its services. If you use Vend, you will be tied to a 12-month contract which may not be optimal if your situation changes.

Integrations and Extra Features

Having the ability to integrate a number of other software features with your POS system is very important and is a priority for many business owners. If you fall under this category, we recommend using Vend as your provider. Shopkeep does not provide integration capability which will limit your ability to function and grow as a business. 

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