ShopKeep vs Square

Jenna Vasquez
Jenna Vasquez | Contributor
With just over a decade of experience, both Shopkeep and Square Point of Sale systems have been used by a wide variety of merchants. Every point of sale system is different and some are better suited to your needs than others. The following comparison will help you better understand what services each of these companies can provide for you and your business. 

Shopkeep has been known for its advantageous free trial as well as its inventory system. Inventory management has become a key part of point of sale software during recent years and saves businesses large amounts of time as they are pushed less to have employees take care of this manually. One other area that Shopkeep offers is an employee management system. This system allows for custom menus, intuitive designs, dynamic features, back-office features, MailChimp integration, and detailed reporting. 

Square hit the POS industry in 2009 and worked quickly to become known as a company that specialized in streamlined technology services. Square stands out from competitors by providing free software. The only payment that is required is the 2.75 percent flat rate on all transactions and other hardware charges were you have the desire to invest in square hardware. A number of options for both software and hardware are available. One of the challenges that Square faces is the no warranty policy. It does not take responsibility for equipment that stops functioning and has a policy of it comes "as is." This can cause frustration, though it is not a regularly occurring issue. 
Square logo verified_user
#5 Square
5.9 Overall Score
4.5
star star star star star_half
(73)

Overview

ShopKeep

Monthly Fee

$49-$69

Features Offered

N/A

Time in Business

Undisclosed

Square

$0

N/A

13 Years

Ratings

ShopKeep

Overall Score
0.5 of 10
Review Score
5.0
star star star star star
Value for Money
0.0
star_border star_border star_border star_border star_border
Quality of Product or Service
0.0
star_border star_border star_border star_border star_border
Company Trustworthiness
0.0
star_border star_border star_border star_border star_border
Likely to Recommend
0.0 of 10

Square

5.9 of 10
4.5
star star star star star_half
4.5
star star star star star_half
4.4
star star star star star_half
4.5
star star star star star_half
8.3 of 10

Reviews

ShopKeep

Number of Reviews
5
Review Breakdown
5.0
star star star star star
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%

Square

73
4.5
star star star star star_half
5 star
67%
4 star
25%
3 star
3%
2 star
1%
1 star
4%

Reviews for ShopKeep

Helpful Favorable Review

star star star star star

Carol Harwell Woodway, TX

Shopkeep is easy to use. The customer service reps are always happy & ready to assist me when I do have an issue, which is seldom. The system is seamless & updated constantly. Works great for my business!

4 years ago

Helpful Critical Review

None Available

Reviews for Square

Helpful Favorable Review

star star star star star

Eddie Rios Ogden, UT

Square is beyond valuable when it comes to handling my business sales transactions. All transactions are safe and speedy. And the rates for the service are reasonable and easy to manage behind the scenes. Their tools are always reliable and their customer service is beyond helpful. A must for small business. It has sure helped mine!

1 year ago

Helpful Critical Review

star star star_border star_border star_border

Wendy Fujita Fleetwood, PA

The best thing about square is the POS is easy to use. The worst thing is when I first started there were options I was able to use without being charged. Now, these options have been taken away for everyone and they started charging a fee. It seems like they are breaking things down into add on items you have to pay for. So every little thing you want to do is a new add on item. It is just getting to be too expensive any more. Some of the add on items I really need but I am just going to seek out a new POS instead.

1 year ago

The Final Word

If we were to recommend one of these companies to you, it would be Square. Though both companies provide similar services, the software and hardware options provided by Square outnumber those of Shopkeep by a long shot. The following are other reasons that we believe that Square is most likely the best option for you and your business.

Pricing

Square does not require a monthly payment. This is advantageous to business as they may have times where business is less consistent than others. One challenge to bear in mind is if you are making a significant amount of sales each month, you may end up paying more per month just from service fees. Do your research!

Other fees that you will not need to deal with when using square include startup fees, authorization fees, statement fees, refund fees, PCI-compliance fees, and business card fees.

Software and Hardware

Finding the right software for your sales, inventory, employee management, and many more business needs can prove difficult. Square features and integrations include sending invoices, gift cards sales, private customer feedback, creating customer profiles, app integration, POS service integration, and email marketing. To accompany the number of software options, different types of hardware are available to help you succeed in your industry. The following options are available: Square Register, iPad POS, Android POS, and Square Terminal. 

Square is currently our 4th highest ranked POS system and has a 4.5 star rating. We hope that you will give it a try and see for yourself if this is the POS solution that your business needs. 

Top Choice

Square Logo
Square

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