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Retail technology company Vend was created by Vaughan Rowsell in 2010. Vend was recognized as one of New Zealand’s fastest growing tech companies by Deloitte in 2014 and 2015. It also received "Customer Service Department of the Year" at the American Business Awards and was named "NZ Hi Tech Awards Exporter of the Year" twice. The company provides POS software to help grow smaller retail businesses.
There are no additional transaction fees with Vend. You only pay the monthly fee, which can vary depending on the package you choose. This is beneficial to companies that aren’t wanting to deal with extra monthly fees.
Vend allows its users to create individual employee accounts to track sales easily. Each account can be customized including the ability to give permission or restrict what users can see and do.
A fun feature that Vend offers is custom receipts. This allows businesses to customize their receipts with their logo and website. Vend’s technology also allows customers to choose if they want a printed or emailed receipt.
Most of Vend’s monthly plans only cover one outlet. If your business has multiple outlets, you will have to purchase the multi-outlet plan, which is over double the price per month.
If you are paying for the starter plan, which is $69 per month, then you do not have the feature to use gift cards. Only when you pay for the advanced or multi-outlet do you have the option to incorporate gift cards into your business.
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Simple to use and great customer service. All round just an amazing product