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Lightspeed

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181 User Reviews

6.6

Overall Score

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Suzy Collins Charlotte, NC

The customer service is out of this world! I pay for both the ecomm and the retail portion. If I ever need any assistance with anything they are willing and able to help.

2 years ago

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Matthew New Bern, NC

Lightspeed has been our comprehensive inventory, sales, reporting, and processing system for over a year. We love the way the system integrates with QuickBooks and our credit card processor.

3 years ago

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Aaron Scottsdale, AZ

Customer service has always been very helpful and willing to help with price if was willing to re-up earlier than my contract was for and for longer than a year extension

3 years ago

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Annie Longarini Ottawa, ON

Great for tracking inventory and sales and is exceptionally user friendly. Customer service is easy to reach and generally helpful.

1 year ago

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Anna Lee Gaia Memphis, TN

The software is very easy to use, and their customer service is great. We also use it for our online store and payments.

1 year ago

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Tegan Moss Peterborough, ON

Lightspeed is a powerful tool that allows us to efficiently process sales, manage inventory, and run our ecommerce store. We highly recommend it.

1 year ago

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Paul Nuyens London, ON

Excellent customer service Powerful reporting and inventory control Easy to use and implement Ecommerce platform is terrific, our customers love it!

1 year ago

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Habitat Operations Longview, TX

Great customer service, with great response time. Very helpful, we love using Lightspeed for our retail store. Great investment for our non-profit.

1 year ago

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Holly Antoine London, ON

Been using lightspeed for over 2 years and I am extremely happy. Service is excellent and the software is very user friendly Holly Antoine

2 years ago

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LDP Calgary, AB

I enjoy using it. I have had it for 5 years and it's never given me any grief. Easy to learn and customer service is always available to assist

2 years ago

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Jeffrey A

They have it covered in every way. Any questions I have are immediately taken care of. Simple integration to my quickbooks. Jeffrey CVBC California

2 years ago

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SHELLEY BAILEY Wilson, NC

Lightspeed is very reasonably priced, user-friendly and meets many of our needs in the wine industry. Customer support is top notch!

2 years ago

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Jahbyeck Gomez

Jeremy was amazing! He made the training fun as well, he's very thorough and knowledgeable. Very easy to understand! Thank you Jeremy!

2 years ago

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Billie Jo Fruitland, MD

Retail program itself is great as long as you don't have any issues, however, customer support is horrible. Signed up for the Loyalty Program which was a complete joke. Have been trying to cancel for over a month as the program was not as described and unusable. Have tried to contact support and sales by phone and also email with no response. Customer support/sales claims they have tried to contact us, which they have not. Would not recommend!

3 years ago

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Reply from Lightspeed

Hi Billie Jo, We would like to apologize for your recent experience with Lightspeed, and we hope that we can work together to get things moving in the right direction. We see that you have been in touch with our Customer Success team and we encourage you to continue working with them. Thank you, Lightspeed Customer Success Team

Jun. 11th, 2019

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FREDDY ANDRADE

Fantastic choice of software, easy to use, fast tech support, integration friendly, good price. 100% recommended. FREDDY ANDRADE 352 GUEST HOUSE

3 years ago

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Minh Phat Montreal, QC

The platform is incredibly accessible and easy to use. The costumer service is amazing, quick and friendly.

1 year ago

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Caleb Gilbert Fort Collins, CO

The platform is amazing, simple to use without being dumbed down. I was making sales and processing orders immediately.

1 year ago

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Pat New Braunfels, TX

I've been a happy user of Light Speed since 2010. Customer service & support is excellent. I have a women's boutique.

2 years ago

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Evan

Awesome service! Love it how it works using the iPad, and it was so easy to train my staff. Great support, keep it up!

2 years ago

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Elina

Friendly, helpful and supportive service. Clean and efficient system as well! An all around great bundle.

3 years ago

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Mamie Causey Greenville, MS

Lightspeed is easy to use for front and back of the house! Customer service is top notch!

1 year ago

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Rocky Rutledge Medicine Hat, AB

Excellent product and service. Been using it for 3 years at Canadian Gunhub and we love it

1 year ago

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LotusVape&SmokeShop (FortMyers - Naples) Naples, FL

Best POS System ever i used , never have any issue , always got my all answers , 100% Satisfied

2 years ago

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ali Dallas, TX

i called to get help with matrices and also to create a custom feild and rcvd help from form evan

3 years ago

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Kyra Yang

Switched over from onsite to Lightspeed Retail. User friendly, great customer service. Relative ease with on-boarding.

3 years ago

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Joseph Pilotte Verdun, QC

Their customer service and user friendly system is top notch

1 year ago

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Alireza Nateghi Bedford, NS

Best POS system, easy to use, good prices, outstanding customer support.

1 year ago

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Zia Comics Las Cruces, NM

Lightspeed enables me to have time cards, manage inventory, and more.

1 year ago

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Tunegoon Hermitage, TN

The iCloud backup is key...reporting is great...customer service is exemplary!

1 year ago

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Coulee Bike Co. Onalaska, WI

Exceptional POS with incredible ease of use, especially for a small business.

1 year ago

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Karan Verma Elkridge, MD

ease of use and adaptability for real time use case is amazing.

2 years ago