Ease of use
You should be looking for a POS system that has easy to use hardware and software. Avoid point of sale systems that are too complex and overwhelming. You don’t want to be spending time training new employees on a complex system. As technology continues to advance, so does the point of sale market. As you look for an easy-to-use POS software for your company, here are a couple of things to consider:
- What methods of payment do your customers most commonly use?
Over the past 10 years, point of sale hardware and software have evolved dramatically in regard to the method of payment. Cash registers have become less prevalent and more consumers are using credit cards, mobile devices, gift cards, and/or debit cards instead of paying with cash.
You can enjoy POS features like card readers, receipt printers, mobile device scanners, automatic updates, an inventory index, and a well-designed sales transaction tracker. The majority of POS systems have these features and more, but you should make a point to check so that you have no future regrets.
- What type of business are you?
Some companies offer point of sale systems built for very specific target markets:
- Small Business — The simplest POS systems function well for small business owners. Their clean cut hardware and software provide the business with the capability to accept transactions, manage inventory, and manage revenue.
- Restaurants — Restaurant POS systems are built with basic features to make and track simple transactions with a card, cash, or mobile device.
- Retailers — Point of sale systems created for retailers are typically a bit more complex as the number of items sold is higher.
It is important to understand what features you will need in order to satisfy the needs of your business.
Cloud-based system
Having a cloud-based system should be at the top of your list. Not only will this backup your information, but it will also provide automatic updates to your system. This is a good solution to ensure that your sale software is running at top speed. Every business wants to avoid customers waiting for a slow cash register or an out-dated point of sale software. Moving your business transactions to the cloud will decrease the likelihood of this happening.
Remote business management
You want all your business information available to you, wherever you may be. Many POS systems have an app that integrates with their software. This provides users a more immediate method to locate inventory lists, transactions, revenue, and other key features from a mobile device or a tablet.
Detailed sales reporting
Any POS system will report your sales, but some will detail your best selling items and categories, as well as show costs and even margins so you can measure the effectiveness of your pricing. When looking for a system that will provide you with reports, find one that allows you to download the reports so you can have them in the future.
Secure payments
Any time you are making transactions, there is an associated risk. Data security should be one of your top priorities. A number of POS systems are equipped with end-to-end encryption or other security measures to assure that no personal information is stolen by a third party during and after transactions.
Here are a few other important factors to consider when choosing a POS system:
- Initial setup cost
- Payment processing costs
- Other fees related to processing
- Equipment costs and rental fees
- Software fees
- Software features
- Mobility and size
- Ability to accept chip cards and mobile payments