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Apria Healthcare Group offers solutions for home enteral nutrition, sleep apnea, wound care, non-invasive ventilation, pharmaceutical needs, and respiratory therapies. Apria operates more than 400 retail home medical store locations nationwide and serves more than 1.8 million patients yearly.

The online store, ApriaDirect, sells discounted oxygen tubing, batteries, and backpacks to patients with an Inogen portable oxygen concentrator.

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The Good

  • Patient Education
  • Discounted Accessories
  • Returns Accepted
  • Accepts FSA/HSA Cards

Patient Education

As a healthcare organization, Apria offers not just equipment but also caring support from staff. When delivering equipment, specialists talk to patients and caregivers and evaluate the home environment. Patients requiring oxygen therapy can receive one-on-one education from a licensed Respiratory Therapist via Apria. Apria Healthcare's customer service and supplementary resources give the impression that Apria is involved in their customers' well-being.

Discounted Accessories

ApriaDirect currently sells the following highly-discounted accessories for Inogen’s G3 and G4 portable oxygen concentrators:

  • Single battery
  • Double battery
  • External battery charger
  • AC power supply
  • DC power adaptor
  • Backpacks
  • Hip bags
  • Carry straps and bags

Return Policy

Apria products can be returned within 30 days of ship date for a full refund less shipping costs. However, products must be in the original packaging, unopened, and unused to be refunded. Medical devices are considered opened if removed from product packaging.

Accepts FSA/HSA Cards

Customers can use their Flexible Spending Accounts and Health Spending Accounts to purchase Apria Health's medical devices. Purchasers must insure their order contains eligible equipment.

The Bad

  • Accessories Only

Accessories Only

Apria’s current inventory is limited to accessories rather than the portable oxygen concentrator devices themselves. Apria Health has a better selection for consumers seeking sleep apnea treatment or other home respiratory services.

The Bottom Line

While their selection does include many respiratory aids and durable medical equipment, Apria is unique in that it does not currently carry portable oxygen concentrators. However, the ApriaDirect inventory is equipped with every accessory imaginable for the Inogen brand portable oxygen concentrators and most of these items are highly discounted. Customers who use an Inogen oxygen concentrator will definitely want to check out ApriaDirect. Patients in need of a new device must look elsewhere.

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