CanvasPeople was started in 2009 with the goal of preserving memories as art. CanvasPeople employees are lovers of photography and home décor and figured it would be a great idea to combine them. Fast forward several years, and the company has become a quality source for photo canvases and other personalized products.

CanvasPeople takes pride in delivering exceptional products to its customers. Photo Canvases was the company’s first and flagship product, but now it also offers mugs, throw pillows, desktop plaques, and more.

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The Good

  • Simple Ordering Process
  • 100% Satisfaction Guarantee

Simple Ordering Process

Creating a personalized gift with CanvasPeople is a simple and straightforward process. All consumers have to do is select a photo, choose a size, select any artistic effects, and add a frame (optional). After that, CanvasPeople will take it from there. CanvasPeople customers can expect their customized product to be meticulously wrapped and all prints will be finished with an environmentally friendly protective coating. Lastly, hanging equipment will come with the canvas.

100% Satisfaction Guarantee

CanvasPeople guarantees its products. The company simply asks that all requests for replacements are submitted within 30 days of the date that the item is received. All replacement requests must be sent through the company’s contact form.

The Bad

  • Limited Refund Policy
  • Shipping Limitations

Limited Refund Policy

Because CanvasPeople creates custom personalized items, most of the products cannot be refunded for reasons other than defects in materials or workmanship.

Shipping Limitations

Currently, CanvasPeople doesn’t ship orders internationally. Also, express and priority shipping options are currently only available on single item orders. 

Additionally, CanvasPeople will only guarantee the shipment date if the consumer was shown a shipment guarantee while placing an order. The guarantee only applies to orders that don’t include services such as photo editing (edits, enhancements, etc.). If an order is not shipped out before the guaranteed shipping date, CanvasPeople may offer a 50 percent refund on the shipping and handling cost.

The Bottom Line

CanvasPeople is an excellent option for people looking for a personalized gift. Ordering a canvas (or another item) is an easy process and the company prides itself on delivering its products promptly. However, CanvasPeople has a few shipping limitations, such as not being able to ship outside the continental United States, and the fact that there is no express or priority shipping on single canvas orders. If you plan on ordering a product as a holiday gift, it might be best to order sooner rather than later.

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User Reviews

Star Rating

4.7
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1,039 Reviews

Review Breakdown

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Milyvan1

February 19th, 2020 Melbourne, FL DETAILS arrow_drop_down
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Awesome painting quality prints: Love having pictures no one else could possibly have! Just wish I could afford more.

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Julie Odell

January 31st, 2020 Livingston, CA

The products are of great quality. The picture came out great on the canvas! I'm very happy with your products so far!

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Empress Fae

January 28th, 2020 Fayetteville, NC DETAILS arrow_drop_down
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The entire purchase experience from beginning to end was super easy. I love my pillow and plan to order another soon

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Bethany

January 26th, 2020 Norcross, GA DETAILS arrow_drop_down
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I was very happy with the canvas but the frame was cracked and bent from shipping. Better packaging to prevent damage to the frame would have gotten a five star rating.

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Reply from CanvasPeople

Feb 07, 2020

Hello Bethany, Thank you for the review and feedback. We're sorry to hear that your frame was cracked and bent. If you have not already, please send us an email at with the picture of the canvas you received and your order details so that we may assist you further. We hope to hear from you soon! Heather-Customer Service

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Brittney R Fortner

January 22nd, 2020 Riverside, CA DETAILS arrow_drop_down
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I have received canvases in the past that i loved but this particular one I am not very happy with. the picture is of a first time mom and dad holding their brand new baby and when the canvas arrived the babies face was cut off.

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Reply from CanvasPeople

Jan 22, 2020

Hello Brittney, Thank you for the review and feedback! We're sorry to hear you were not pleased with your order. I will be following up with you via email to further assist you. Hope to hear from you soon! Heather-Customer Service

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naomi berriel

January 20th, 2020 South Jordan, UT

Best Canvas photo I own. The picture turned out amazing; I will definitely order again.

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tlf751

January 19th, 2020 Milwaukee, WI DETAILS arrow_drop_down
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Picture didn’t turn out out right, to many letters not showing on the canvas. Not able to use :(..... Otherwise it looked great and quality was very nice

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Tom Ludwigson

January 18th, 2020 Viroqua, WI

Everything turned out very nice but, the picture is off center a little bit. Could have done better. Thank you, Tom Ludwigson

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Melanie D Swafford

January 18th, 2020 ,

We love our pillow, looks just like our picture, thank you so much!!!

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Rbarclay5

January 18th, 2020 Dayton, OH DETAILS arrow_drop_down
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Their email ads with all the discounts make me want to buy more. However I hate how much shipping is. It’s sometimes more than the product I’m buying.

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Stephanie Longoria

January 17th, 2020 Portland, OR DETAILS arrow_drop_down
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Turned out perfect! It was the perfect gift, arrived as promised

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Laura

January 16th, 2020 St Louis, MO DETAILS arrow_drop_down
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Omg!!! I love both of my canvas pixs I gotten of my puppies....it looks so great on my wall &. I’m very satisfied!!!! Thanks again👌🏼👍🏼

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Anne Thommen-Rollins

January 16th, 2020 Parkville, MD

I wasn’t happy with my pillow. The picture that I sent was not zoomed in as much as what’s on the picture. My daughters neck is completely cut off and only her head is showing and my sons head is almost cut off on the top. I had plans to order more in the future but will not after seeing how my first order turned out

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Reply from CanvasPeople

Jan 21, 2020

Hello Anne, Thank you for the review and feedback! We're sorry to hear you were not pleased with your order. I will be following up with you via email to further assist you. Hope to hear from you soon! Susi, Customer Support Manager

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Janell Robinson

January 15th, 2020 Burbank, CA DETAILS arrow_drop_down
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I just love ordering from you guys. Great quality. Many more orders to come

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C.JoPa

January 15th, 2020 Liberty Corner, NJ DETAILS arrow_drop_down
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There was a pricing issue. Other than that, the quality of the product was great!

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Kathy McLean

January 15th, 2020 Athens, TN

I didn't like the white on each side of the picture. It looks so cheap. I was so unhappy with it. Thank you

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Reply from CanvasPeople

Jan 21, 2020

Hello Kathy, Thank you for the review and feedback. We're so sorry to hear you were not pleased with the outcome. I will be following up with you via email to see if we can assist you further with your order. I hope to hear from you soon! Susi, Customer Support Manager

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Kim

January 15th, 2020 Elkridge, MD DETAILS arrow_drop_down
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I really like what you all did with my photo. Thanks so much.

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Trippy Batman

January 15th, 2020 Knoxville, TN DETAILS arrow_drop_down
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I like the quality of the canvas. My family has gotten probably like 6 of them in all between everyone. Ive only had one problem of the shipping it not showing up but I got this last one.

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Ginger Rylant

January 15th, 2020 Dahlonega, GA DETAILS arrow_drop_down
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Ive never really liked canvas type picture.. I always thought they was ugly.. But I needed a picture done for my DIL since her mom recently passed... I took a chance... When I got it .. I was floored how beautiful it was... But that picture was done in black n white.. So I took a chance.. And had a canvas done of a group picture of all my children in color.. Oh my!!! U have changed my mind bout canvas type pictures... You are amazing!!! Thank you

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Sharon Harden

January 15th, 2020 Sulphur, LA

The Canvas is beautiful. There shipping is no good. It takes to long to get your shipping.

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Reply from CanvasPeople

Jan 21, 2020

Hello Sharon, Thank you for the review and feedback. We're happy to hear you loved your canvas! In regards to shipping. Orders are generally delivered within 10 - 12 business days from the date the order is placed. We do also have faster shipping options for single item orders that are available during checkout for an additional cost. We apologize for any inconvenience caused by the length of time for delivery. If we can assist you further, please don't hesitate to contact us. Thank you, Susi Customer Support Manager

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nnnnatalie

January 15th, 2020 , TX DETAILS arrow_drop_down
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Quality products that are amazing! Every detail of my canvas is perfect!

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Herlinda Blake

January 15th, 2020 Los Angeles, CA

Thank you! I loved my canvas, love the quality and it looks beautiful. Great work !

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RRJ

January 15th, 2020 Greer, SC DETAILS arrow_drop_down
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I love CanvasPeople for all of our canvasing needs. Quality is excellent and shipping is always fast. Easy to upload and purchase!

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De Teague

January 15th, 2020 Minneapolis, MN DETAILS arrow_drop_down
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Awesome work. The person i got it for loved it

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Sandra C.

January 15th, 2020 Elizabeth, NJ DETAILS arrow_drop_down
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I have ordered a few times from canvas people. And you can’t beat the price. And the quality is excellent.

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Sabrina Malave

January 15th, 2020 Cumming, GA DETAILS arrow_drop_down
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I’ve ordered before the quality was much better. The picture looked a little distorted & really not clear like in the sample shown when I ordered it. This was a gift.

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Reply from CanvasPeople

Jan 21, 2020

Hello Sabrina, We are sorry to hear that you are not satisfied with your canvas. An email has been sent to you. Please respond to my message and I would be happy to assist you with this order. Heather-Customer Service

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Ari

January 15th, 2020 Garland, TX DETAILS arrow_drop_down
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Every canvas that I have ordered has come quickly, and each one is beautifully crafted.

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Sarah Thompson

January 15th, 2020 , DETAILS arrow_drop_down
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Great product, and always gets here super fast!!

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Debbie Gilmore

January 15th, 2020 New York, NY DETAILS arrow_drop_down
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Excellent, except my last order. I E-mail the Company about it being blurry. I am still waiting for a response back. I think they do A+ work otherwise.

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April Sinclair

January 14th, 2020 Wolcott, CT DETAILS arrow_drop_down
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The quality is so poor:( I’ve very disappointed

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Reply from CanvasPeople

Jan 21, 2020

Hello April, Thank you for the review and feedback! We're sorry to hear you were not pleased with your order. I will be following up with you via email to further assist you. Hope to hear from you soon! Heather-Customer Service

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Gary DeKroon

January 14th, 2020 Chicago, IL DETAILS arrow_drop_down
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Great product at really great price with fast shipping!

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Paula Hollins

January 14th, 2020 Norcross, GA DETAILS arrow_drop_down
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Ordered a pillow with my recently deceased dog’s picture, pillow turned out great and arrived sooner than expected.

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K sharkey

January 14th, 2020 Seminole, FL DETAILS arrow_drop_down
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My canvas is gorgeous. I gave it as a gift and my mom is super happy. Thank you

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Megan Seidt

January 14th, 2020 Havertown, PA DETAILS arrow_drop_down
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PERFECT PRODUCTS! EXCELLENT CUSTOMER SERVICE!

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cheryl johnson

January 14th, 2020 Kernersville, NC DETAILS arrow_drop_down
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Ordered a pillow and just beware, its small and takes 3 weeks or more to get

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Reply from CanvasPeople

Jan 14, 2020

Hi Cheryl, Thank you for your order and feedback. The majority of orders are produced and shipped within 4 - 6 business days and delivered within 10 - 12 business days from the date ordered. In reviewing your order, I do see that the order was placed on 12/24/19 and delivered on 1/8/2020. With the two holidays, it definitely can seem as though it took a bit longer however the order was actually delivered in 9 business days. In regards to the size of the pillow, we do offer 3 sizes on our website and it looks like you selected the 12x12. Apologies for any confusion or inconvenience caused. If you do have any questions or further feedback, please feel free to contact us and we'll be happy to assist you further. Thank you, Susi Customer Support Manager

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Anne Murphy

January 14th, 2020 Draper, UT

The canvases I ordered arrived and there was no damage. I ordered 22 framed pieces and five wrapped pieces. One of the wrapped photos had the sawtooth hanger on the wrong side. Overall, all of the pieces are beautiful. The bad part is that I sent four emails to CanvasPeople and only received automated responses. A human response would have been appreciated since I was trying to schedule with a client. There was no phone contact phone number.

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Shawna Hachey

January 14th, 2020 Orono, ME DETAILS arrow_drop_down
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Was a little worried because no emails for a week or so giving me the status of my order. The canvases were wonderful and exactly what I was hoping for.

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Kathy Rankin

January 14th, 2020 Portland, OR DETAILS arrow_drop_down
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I love that the canvas turns out just as I expected to and it was easy to make it happen. The problem with shipping is not with Canvas People it is with USPS. They get stuck at the post office for several days because they probably don't have enough employees working.

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Kimberly Roemmich

January 14th, 2020 Kearney, NE

I think the picture turned out really well! Will be ordering in the future for sure! I ordered over the holidays so it took a little longer than others I have talked to but still pretty quickly considering.

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Hanna Leigh

January 14th, 2020 , DETAILS arrow_drop_down
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Very fast shipping, Affordable, amazing quality work and its beautiful

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Penny Precopia

January 14th, 2020 , DETAILS arrow_drop_down
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I really appreciate the fast service! I just wish that I had paid the extra money to have the color tweaked!The frame is great!

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Donna Gaugler

January 14th, 2020 Hazleton, PA DETAILS arrow_drop_down
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Beautiful canvas photo. I’m thrilled with the result!

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Rianna White

January 13th, 2020 Orlando, FL DETAILS arrow_drop_down
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Really great quality and love the discounts they give you if you buy from them.

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Vanessa Hendricks

January 13th, 2020 Fairfax, VA

Canvas came out great. Wish I had gotten a bigger size. Will order again

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Daemere

January 13th, 2020 Buford, GA DETAILS arrow_drop_down
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The picture look great but it’s wasn’t centered like it was suppose to be the face Runs off on the left side it’s doesn’t look like the receipt

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Reply from CanvasPeople

Feb 07, 2020

Hello Daemere, Thank you for the review and feedback. We're sorry to hear you were not pleased with your order. If you have not done so already, please send us an email at with the picture of the canvas you received and your order details so that we may assist you further. We hope to hear from you soon! Heather-Customer Service

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Talyr Dunnavant

January 13th, 2020 Pulaski, TN DETAILS arrow_drop_down
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I love the canvas! Bought for my husband for Christmas and he had it hung on the wall before I got home from work on the date of delivery, so I would say he is pleased too!

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KIM Rickert

January 13th, 2020 Rutland, VT DETAILS arrow_drop_down
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I ordered a pillow for Christmas. it was perfect. super cute perfect size for the child I ordered it for. soft and comfortable. They even come in a zipper removable cover which is awesome since it was for a kid. I have nothing but good things to say about this product or this company

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John

January 13th, 2020 Tallahassee, FL DETAILS arrow_drop_down
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Got an incredible price on a large canvas. The quality of the canvas was much better than I could have ever expected and the way it was packed in the box kept it very safe. Thanks!

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K. Clem

January 13th, 2020 Murfreesboro, TN

Very nice pillow. Smaller than I thought even though we were given the dimensions. But very well done and SOOO soft! I love it!!

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Maddy Stryker

January 13th, 2020 Canyon Lake, TX DETAILS arrow_drop_down
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I’ve now ordered 2 canvases from Canvas People. They are high quality pieces of art at a very reasonable price! Will continue to recommend.