Claim this Profile is trying to work directly with this company to verify the accuracy of the information on this page. Thank you for your patience as we make sure we’re getting it right.

Are you a representative

of this company?

Claim this Profile

PetSense offers a wide selection of competitively priced natural pet foods and supplies. Pet owners can also expect to find grooming services and weekly vaccination clinics at the stores. PetSense strives to provide WOW Customer Service with friendly and passionate employees. PetSense boasts that they create happiness through pet adoptions, promoting responsible pet owners and thorough education and training. 

Top Ranked Companies

company logo
#1 Chewy chevron_right
9.9 Overall Score
company logo
#2 Petco chevron_right
5.7 Overall Score
company logo
#3 PetSmart chevron_right
5.4 Overall Score

The Good

  • Fast and Free Shipping on Orders Over $49
  • Works with Local Animal Shelters
  • Pet Salon and Grooming Services
  • Cat and Dog Supplies

Fast and Free Shipping on Orders Over $49

Petsense offers free shipping on orders over $49. If the total cost is below $49, customers will have to pay a flat rate shipping fee of $5.

Works with Local Animal Shelters

Petsense works with local animal shelters and rescues to help adoptable cats and dogs find their forever homes. During the spring and fall, Petsense will host a National Adopt-a-thon where shelter and rescue animals are brought in. Additionally, each Petsense store hosts a monthly adoption event that brings awareness to homeless animals and further encourages community involvement. Since 2005, Petsense has helped save over 85,000 animals through its adoption events.

Pet Salon and Grooming Services

Pet parents can take their pet to the store with them and get them groomed while they shop. The company offers a pet salon in each of its stores and several different grooming services:

  • Bath and brush
  • De-shedding
  • Bath and trim
  • Express groom
  • Full groom
  • Puppy package

The grooming services are fairly extensive; however, pet parents can take advantage of several additional services if their pet needs some extra care:

  • $5 Add-ons
    • Face or feet trim
    • Sanitary trim
    • Airbrush stencil
    • 10 minutes of extensive scissor/demat/brushing
  • $7 Add-ons
    • Shampoo upgrade
    • Moisturizing treatment
    • $9 Add-ons
    • Flea and tick
  • $10 Add-ons
    • Gland expression
    • Ear cleaning
    • Ear cleaning and hair removal
    • Nail polish
    • Hard-to-handle fee
  • $12 Add-ons
    • Oral cleaning and breath spray
    • Nail trim
  • $24+ Add-ons
    • Nail trim and file
    • 1 hour of extensive scissor/demat/brushing
    • Overnight fee

Cat and Dog Supplies

Cat and dog owners can stock up on all their favorite products and get 10 percent off their first order when subscribing to the Petsense newsletter. Petsense has plenty of pet food, grooming supplies, treats, and toys for both cats and dogs. 

The Bad

  • Only Located in 26 States
  • Limited Pet Products

Only Located in 26 States

Petsense was founded in 2005 and first opened in Castle Rock, Colorado. In 2016, Petsense was acquired by Tractor Supply Co. and currently operates in over 175 stores in 26 states.

Petsense currently has locations in Alabama, Arkansas, Arizona, California, Connecticut, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Missouri, Mississippi, North Carolina, New Mexico, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, and Washington.

Some states may only have one or two retail locations, so while a Petsense is listed in several states, customers will need to check the website to find out if it is in their area.

Limited Pet Products

While Petsense does offer a variety of dog and cat supplies, the company does not have any other pet products. Many other online pet stores carry supplies for fish, reptiles, rabbits, ferrets, horses, and more.

The Bottom Line

Cat and dog owners will probably find just what they need for their pet at Petsense. The company offers a decent selection of food and supplies, at fairly competitive prices. However, pet owners with birds, fish, rabbits, ferrets, etc. will have to shop elsewhere as Petsense does not sell any supplies for more exotic animals.

Inside each store, pet owners will find a grooming salon, dog training area, and a Sav-A-Pet Center. Petsense doesn’t sell cats or dogs, instead, the company works with local animal shelters and rescues to help our furry friends find their forever home.


As part of our service, we attempt to partner with all the companies that we review, and may get compensated when you click or call them from our site; however, regardless of any current, past, or future financial arrangements, companies listed on Best Company cannot buy their position, nor do we manipulate or inflate a company's ranking for financial gain. A company’s ranking is based on and calculated by an objective set of ranking criteria, as well as user reviews. See our How We Rank page for more information regarding our ranking algorithm.

All user reviews posted on Best Company are subject to screening and approval. We reserve the right to approve or deny any review posted to this site in accordance with our Review Guidelines. Best Company never suppresses user reviews—unless they are being investigated for authenticity, or if they violate our review guidelines. We encourage anyone who suspects a user review to be fraudulent or intentionally inaccurate to please notify our review moderation team.

User Reviews

Star Rating


2 Reviews

Review Breakdown

5 star
4 star
3 star
2 star
1 star

Sentiment Criteria

Value for your money
Quality of product or service
Customer service
Company trustworthiness
search cancel
Mazi Marcel Womack
August 5th, 2019 Cedar City, UT DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

PetSense is a great company who I can tell they they really care about the animals they help through the products they provide. They have great customer service as well.

August 29th, 2018 North Richland Hills, TX DETAILS
Value for your money
Quality of product or service
Customer service
Company trustworthiness

I went to the Petsense off Rufe Snow. Sweetest people I’ve ever met! The Manager Christina and one of the employees Amy were very helpful and very professional. This is my first time owning a cat and Amy gave me so many great tips on how to be a great cat mama. She directed me to the best product for my cats tapeworm issue. Amy A.KA. poop professional. I love this place!