PetEdge

• Pet Care Professional Products
• PetEdge Exclusive Brands
• Low Price Guarantee

Pet Care Professional Products

PetEdge offers a wide selection of professional pet care products. Consumers can expect to find products in these categories:

• Clippers & Blades
• Grooming
• Shampoo & Finishes
• Health
• Home & Travel
• Collars
• Leads & Apparel
• Toys & Treats

Pet professionals can find top-quality products for cats and dogs on the site that they might not have been able to find in a typical pet store. 

PetEdge Exclusive Brands

PetEdge boasts that its brands are renowned amongst pet professionals from being high-quality and having unbeatable prices. The company is continually looking for new ways to expand its selection, based on the needs of groomers and pet professionals. PetEdge states that they work with dozens of suppliers and product testing facilities to:

• Test more than 1,000 of their brands against leading national brands
• Control the quality of their products and cut down on costs
• Change formulas to ensure superior quality
• Introduce new products, at astounding prices

PetEdge encourages pet professionals to test its products against its national brand counterpart and see the difference in quality and price. 

Here are some PetEdge Brands:

• Master Equipment™ — Master equipment for professional groomers, ranked among the best in the pet-care industry. From tables and tubs to dryers, stools, and replacement parts and accessories. 
• Master Grooming Tools™ — High-quality grooming tools for pet professionals, including grooming brushes, combs, blades, shears, and lots more. 
• ProSelect® — Professional crates, cages, cage banks, and dog bowls, feeders, and dishes.
• Top Performance® — Healthcare, dental care, eye and ear care, cleanup, stain and odor control, flea and tick, and beauty products trusted by consumers and pet professionals worldwide.
• ikaria® — Shampoos, conditioners, and mists formulated with rich and luxurious ingredients and a silky, creamy formula for the highest-quality spa products for pets.
• Aria® — Colorful and flirty grooming bows, barrettes, bandanas, and accessories for pets.
• Zanies® — From balls and chew toys, to squeaky and rope toys, Zanies offers toys for every cat and dog. 
• Guardian Gear® — Tested-tough outdoor, travel, and training gear for pets.
• Casual Canine® and East Side Collection® — Colorful designer shirts, dresses, hoodies, jackets, and coats for pets at wholesale prices. Also collars, leads, harnesses, pet carriers, and more.
• Pet Studio® — Pet furniture and homeware in stylish designs for every home.
• Clean Go Pet® — Dog sanitation and cleanup products, including puppy pads, waste bags, diapers, wraps, and more.
• Ranch Rewards® — Delicious bones, treats, chews, and rawhide for dogs.
• Slumber Pet™ — Warm and comfy mattresses, blankets, crate beds, and mats for pets.
• Total Pet Health™ — Health, medical, flea and tick, and breeding supplies for pets.

Low Price Guarantee

PetEdge works hard to guarantee the lowest prices. If a customer comes across a lower price somewhere else, PetEdge will match it. Customers will need to send in proof of the lower price, and they can send it via email (include “price match” in the subject line), send a fax or mail a copy of the advertisement or receipt to their headquarters. In order to receive a price match, the products must be identical. 

• Return Restrictions
• Shipping and Handling
• Not For the Everyday Pet Owner

Return Restrictions

Consumers that want to return a product from PetEdge will have to fill out a “Product Return Request” form. A customer service representative will then be in contact within the next business day with a Return Authorization Number or will ask for any needed additional information. The Return Authorization Number must be written on the package being returned. Consumers should also be aware that returns do not include shipping or handling fees. 

Also, PetEdge cannot accept returns on books or videos, unless they are damaged, then the item will be replaced with the same item. All returned items have to be in the original packaging with no writing or stickers. There is also a $6.99 processing fee, which is non-refundable. 

Shipping and Handling

Any orders being shipping within the contiguous U.S. (Alaska and Hawaii are exempt) and the total of the merchandise is more than $150.00, PetEdge will pay for all of the shipping and handling charges. However, there are quite a few excluded items:

• Cages and Crates
• Grooming Tubs
• Grooming Tables
• Dryers
• Exercise Pens
• Strollers
• Ramps
• Steps
• Vehicle Barriers
• Gates
• Floor Decks
• Large Storage Containers
• Motor Freight Items
• Items that ship at dimensional weight
• Drop Ship Items (Items shipped directly from the manufacturer)
• Applicable COD Charges

PetEdge also calculates the shipping and handling charges based on the weight and destination of each order. This can become quite expensive for heavier items or items that have to travel long distances. 

Not For the Everday Pet Owner

Although PetEdge offers a wide variety of pet supplies, it caters toward businesses and companies in the pet care industry buying more expensive products or items in bulk. Pet owners who just want to buy one or two things will most likely pay higher shipping fees than if they purchased it on another online pet store site.