Only Natural Pet Logo

Only Natural Pet

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45 User Reviews

4.4

Overall Score

LAST UPDATED: October 8th, 2021

Only Natural Pet offers products and supplies dedicated to the health and well-being of pets. The company stands for truly natural products, that must adhere to a strict ingredient standard. Only Natural Pet employs Holistic Veterinarian Advisor, Dr. Jean Hofve to approve every product, ensuring it is of the highest quality ingredients. 

Only Natural Pet is a BBB accredited business with an A+ rating, Green Star Rated Business, and is a part of the Pet Sustainability Coalition.

Read our Only Natural Pet reviews (below) to see what other pet owners are saying about this company.

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The Good

  • Product Variety
  • Pet Food
  • Perks Program
  • Save 10-15% with Auto Delivery

Product Variety

Only Natural Pet supplies a surprisingly large amount of pet products. Customers can look through dog food, treats, vitamins, chews, bones, grooming supplies, and flea and tick treatments. Cat owners have similar options with the addition of natural litter products. 

The Only Natural Pet website has several drop-down menus with clear examples of what you will find in each category. Customers can find just about anything from dry dog food and dry cat food options to dehydrated dog food and gluten-free cat food.  A few of the categories pet parents have the opportunity to select from are:

  • Vitamins & Supplements
    • Holistic Care
    • Supplement Types
    • Shop by Condition
  • Chews and Bones
    • Bully Sticks
    • Fortified Chews
    • Tendons & Twists
    • Dental Chews
    • Vegetable Chews
    • Antlers and Hooves
    • Raw Frozen Bones
  • Treats
    • Specialty 
    • New Arrival
  • Flea & Tick
    • Prevention
    • Application
  • Grooming & Cleaning
    • Care & Grooming
    • Cleaning (odor removal, stain removal)
    • Litter
    • Clumping
    • Non-Clumping
  • Pet Gear and Toys
    • Pet Apparel
    • Leashes and Collars
    • Beds
    • Crates and Carriers
    • Eco-Friendly Toys

Pet Food

Only Natural Pet offers plenty of different brands and types of pet foods for all life stages. Whether you have a young puppy or an adult dog will determine what nutrients they'll need. Only Natural Pet has dry kibble, canned, dehydrated food, freeze-dried, raw food (frozen and non-frozen), grain-free, gluten-free, organic, and allergy formulated pet foods. The company pre-screens all the ingredients to make sure your pet is getting the essential vitamins and minerals from their food. 

Perks Program

For customers enrolled in the Perks Program customers will receive the following:

  • 5% Rebate - Only Natural Pet brand products (2.5% on all other brands)
  • Exclusive Offers - Content and events in your area
  • Hassle Free - No work, credit card or registration form required
  • 100% Guarantee - No receipt required for returns
  • Free Consultations - Annual pet nutritional consultations
  • No Registration - Savings automatically apply at checkout
  • Sneak Previews - 20% discount on new products
  • Double Rewards on Only Natural Pet brand products

Customers will receive their rebate via email and have 30 days to spend it before it expires. All rebates are calculated quarterly and are distributed in January, April, July, and October. The rebates are automatically applied to an account for the next online purchase. 

Save 10-15% with Auto Delivery

For customers who would like their pet supplies delivered right to their door, the Only Natural Pet Auto Delivery Program is a perfect solution. Thousands of pet parents have signed up to save on time and money. There are no hidden fees, and customers can reschedule or cancel anytime, either by phone, online or email.

Save 15% on Only Natural Pet’s branded dog or cat food (and other products), and 10% off on other brands. 

Customers choose the products they want to be delivered to their door, then set a delivery schedule, and Only Natural Pet delivers on-time, every time. For orders over $69, there is free shipping, and all other orders will receive $6.99 flat rate shipping.

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The Bad

  • Shipping Limitations
  • Animal Product Selection
  • Niche Market
  • Customer Reviews

Shipping Limitations

While Only Natural Pet offers free shipping for orders $79 there is a flat rate of $6.99 for all other orders plus over the company does not ship on weekends, holiday, and there are no Saturday or Sunday deliveries. 

As of April 2016, the company no longer ships to Canada. 

Animal Product Selection

Currently, Only Natural Pet only offers products for cats and dogs. Most other online pet retail stores have a wide range of animal supplies, including birds, reptiles, and other small pets. This can be frustrating for pet owners who want to be environmentally conscientious but don’t have the typical household pet. 

Niche Market

As their name implies, the goal of Only Natural Pet is to find innovative, holistic health and wellness products for dogs and cats. While they do provide a large selection of natural pet care products, they exclude a lot of name brand products such as Iams or Purina pet food. Only Natural Pet competitors provide both some holistic options as well as name brand products for their customers, giving them more cost-effective alternatives. Although these and other name brand products are excluded because they fail to pass their quality and purity standards, it does limit the number of options offered through the company’s website when compared to competitors.

Customer Reviews

The majority of negative customer reviews are related to the company's ordering and shipping process. Pet owners were frustrated with the fact that once an order is placed, there is no online option to update or cancel the order. Many customers also stated that their order did not arrive within the expected shipment timeframe, and some pet owners never received their order. 

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The Bottom Line

Only Natural Pet offers natural pet supplies for both dogs and cats. The products must adhere to a strict standard, and there are plenty of natural pet food, natural flea and tick remedies, as well as supplements and homeopathic remedies. The company strives to not only provide natural pet products but implements a zero-waste initiative, 100% renewable energy, carbon-free shipping, and Carbon Neutral Certified products.

Even with having a minimal animal product selection and niche market, Only Natural Pet is an excellent choice for healthy and natural pet supplies. 

Check out our top-rated Online Pet Stores and compare prices, shipping fees and products.

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Star Rating

2.3

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45 Reviews

Review Breakdown

5 grade

22%

4 grade

7%

3 grade

4%

2 grade

7%

1 grade

60%

Sentiment Criteria

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jane Ames, IA

The reason i gave this company a first try was they were the only company carries 12 oz size Orijen tundra dog food and can let me receive my order before my travel(within a week). I received an email said some of the items are backorder and they won't be charged until ship out, but my banking statement showed they have been charged already. Later when i received my order, it missed one item. I contacted with them within the 30 minutes when i received my package, but no response.

2 years ago

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Mare Thomas Jeffersonville, NY

Called to ask why the product I was looking to buy cost 10 dollars more at Only Natural Pet than it did at Chewy, The rather abrupt customer service person told me it was because that was what the manufacturer wanted them to charge. She didn't even ask which product it was. ONP may have some good products, but their shipping and customer service are lacking.

2 years ago

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