The owners of the stores, Greg and Tyson Keane, grew up together in Wyoming. They put their heads together and in 1987 they created a vision to open a store that sells quality pet products and supplies, and advice that could be given to owners. The Keanes believe that pets are a “part of the family” so in 1989 they opened their first Chow Hound. They have continued to open new stores as the years have gone by. They now have eight stores and is still a family owned and operated business in Michigan.
Chow Hound has services that cater to six different types of animals. They have products for small animals, reptiles, dogs, cats, birds, and aquatic animals; that basically covers all of them! Chow Hound has a wide range of brands of food. You can choose what you think is best for your pet at a price that is not above average. You can get big brand named food at a reasonable price.
Chow Hound's employees love pets just like you, so they work to make your experience a good one at the store. They provide advice to help you with your pet and to make sure you use the product to its highest potential.
Have you ever been a part of an email club? Chow Hound has their own club; Chowie! They provide information about events, sales, news, product recalls, and money-saving coupons. They are not sneakily having sales on items and raising the prices back up, but they are actually telling you about all the great deals they are having and what is coming up that you may be interested in.
Chow Hound has no prices listed on their site. This makes it incredibly difficult to compare the prices of the items you need for your pet. In order to learn the prices, you must contact the company by phone or email to just simply hear the price and availability of the item you are interested in.
The store locations are all in Michigan. This makes it easy for those that live in Michigan to receive all of the products offered by Chow Hound, but extremely inconvenient for those that live in the 49 other states. You can still order the products you desire, but you do not get the advice and guidance that the company promises to their customers.