Chewy.com started serving the public in 2010. Their site offers pet products specifically for cats and dogs, but they also offer pet foods for a number of other animals, including reptiles and horses. They offer over 400 of the top pet brands and are open and available for assistance 24 hours a day, 365 days a year. Chewy.com also supports non-profit organizations that help animals in needs and allows its members to become a part of their Rescue Program, and have access to organizations and fundraisers to help animals in need. They also give their customers the chance to become a part of the Chewy.com family and be a “Chewtopian” where they can work with other pet owners to strengthen the bond between owners and pets.
StellaService rates customer service at Chewy as being “excellent.” They have outstanding customer service with email, phone, and regular mail and that there is a high turnaround time on online orders.
The National Association of Boards of Pharmacy endorses them for their pet care products. In the future, they might add vet prescriptions to their online service portal.
Petco has been assisting pet parents with their needs for 49 years. They have over 1000 locations in the U.S., Mexico, and Puerto Rico as well as their online store. Petco is a firm believer of providing complete care for pets. They are there to help assist in meeting the physical, mental, social, and emotional needs of the animals. Petco is also committed to supporting animal adoptions. They’re “Think Adoption First” program has helped more than 3.7 million pets find homes and has raised more than $115 million to support animal and welfare causes.
PetSmart was founded in 1987 in Arizona. They have been providing pet products for the last 27 years and have become one of the largest pet suppliers in the nation. They have over 1,000 pet store locations across the country as well as thousands of products online. PetSmart also provides pet services such as their PetsHotel and Doggie Day Camp. PetSmart supports pet adoption in their partnership with the non-profit organization, PetSmart Charities. They have helped save the lives of more than 400,000 homeless pets each year. PetSmart also participates in the community through their program, PetSmart Gives Back. This program allows them to support organizations that benefit the community and make it a better place.
Pet Flow is headquartered in New York and began in 2010. Their goal is to help pet parents find quality pet products, particularly food, in one easy place. They ship over 1,000,000 pounds of food monthly across the country. They also have almost 150 different brands of pet food, one of the largest selections in the pet store industry. They send all of their items through FedEx to get to their customers fast. Pet Flow is all about saving pet parents time and money while providing them with quality products for their loved pets.
Over 30 years ago, four pet hospitals in Wisconsin decided to become one of the largest direct-to-your-door pet suppliers in America. Doctors Foster and Smith are committed to providing high quality pet care at affordable prices. They have even created their own brand of pet products ranging from pet food to cat furniture. The two veterinarians that created the company, Dr. Foster and Dr. Smith, have backgrounds and experience in pet care and education. They have written books, created a television show, and maintain a non-commercial website (PetEducation.com) so people can be more informed on how best to care for pets. Doctors Foster and Smith provide a personal guarantee that customers will be happy with the quality of their products.
TABcom owns 1800PetSupplies along with a number of other pet sites including dog.com, horse.com, bird.com, fish.com, and ferret.com. They were founded in 1969 and have partnered with several national and local rescue and adoption facilities. They provide a number of competitively priced pet items on all of their sites. 1800PetSupplies also offers their customers the chance to sign up for emails and receive notices about new products and exclusive email deals on different products for sale. They are an accredited business with the BBB and are Customer Certified with Bizrate.
PetEdge is one of the oldest pet stores available online. They have been around since 1956 and have an extensive selection of pet items. They focus on serving pet care professionals including groomers, veterinarians, breeders, and trainers. They have more than 14,000 pet care products available including over 20 exclusive brands. PetEdge is a family owned company that focuses on providing the tools to help pet care professionals become successful and build their business using their products. They serve customers around the United States, Canada and Internationally.
With over 30 years of experience servicing pets, Pet Valu provides a wide selection of products to meet the needs of a variety of animals. These animals include dogs, cats, birds, reptiles, and small animals. Pet Valu offers over 7,000 products including a large selection of food and treats as well as other pet care essentials. These products can be purchased in one of their over 670 stores in North America and Canada.