Catseye Pest Control is a family-owned business that provides services for residential and commercial properties. They have been in the industry for over 29 years and is one of the few companies in the nation to receive the Quality Pro Badge. This award is a Mark of Excellence in Pest Management. The company was started by a husband and wife in East Greenbush, New York. The company has grown exponentially since it's humble beginnings, and now employees more than 70 pest control professionals.
- Great services
- Informative website
Catseye guarantees that their customers will be fully satisfied with their service. Catseye offers great services that are backed with both a re-treatment and money-back guarantee. Catseye promises to provide re-treatments until your pest problem is solved. Re-treatment guarantees are the most common guarantee in the industry. They provide protection for customers who are not satisfied with their services. We really like that Catseye also offers a money-back guarantee, some companies in the industry do not offer this. Catseye proves that they care about their customer satisfaction by offering both types of guarantees.
Catseye offers eco-friendly, customized treatments for residential and commercial properties. Eco-friendly treatments are an important factor to consider, especially if you are a pet owner. Some companies in the industry offer single service options, however, Catseye does not offer this service. They only provide year-round services. The year round service helps to prevent pests that are problematic at certain times of the year. Catseye specializes in services for mice and rodents, termites, bed bugs, ants, and cockroaches. They also provide bee and wildlife removal.
Catseye website is very informative, professional, and easy to navigate. We really liked all of the in-depth information they provide about pest prevention and control. They offer a large pest library for customers to reference to answer any questions they may have. Many other companies in the industry do not provide their customers with an easy-to-use website. They often fall short on providing basic information. We appreciate that Catseye invested their resources into providing a great website for their customers.
- Limited availability
- One time service
- Liability insurance
Catseye is only available in five states. They are currently only available in limited locations in Vermont, New York, Massachusetts, Florida, and Nevada. While this is larger than some pest control companies in the industry, it still limits the availability to customers who can use their services. We would like to see Catseye expand within their service areas and into more surrounding states.
One Time Service
Catseye Pest Control does not offer one time services. Instead, they offer year-round services that help to prevent pests throughout the year. While the year-round service is great, we feel that it would be beneficial for Catseye to offer one time services as well. There are times when a customer may have a one time problem and only needs a one time service. To have to pay for a year-round service for one problem is not cost effective. Other companies in the industry offer these one time services because they understand that some customer's needs are not as great as others.
Catseye Pest Control does offer some great services, however, we could not find any information regarding liability insurance on their website. Liability insurance is common throughout the industry, and a must have for most customers. It insures customer's valuables in case of damages during services. It is surprising that Catseye does not disclose this information openly on their website. It could be that they do not offer liability insurance or that their coverage is not that great. We would like to see Catseye be more upfront about their liability insurance.
The Bottom Line
Catseye Pest Control is missing some information that we would like to see such as pricing, and liability insurance. Catseye does not provide one time services and is only available in five states. However, Catseye provides great services that are backed by both a re-treatment and money-back guarantee. We recommend checking out their services if you live in their service area to see if their services are the right fit for your needs.