Name: Insight Pest Solutions
Rating: 3.9

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MM Smithfield, VA

Terrible company to work with. Had technicians come an spray and pest problem did not resolve. Tried canceling service and was told we owe them money to cancel. This was not told to us when we signed up and was misleading since they had said we can cancel any time if we were not happy with the service.

6 years ago

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al stephens

This a company that apparently knows no boundaries as far as obtaining clients!! They help themselves by soliciting others in gated communities who have not called them when they are called to service one client!! Even after being told that they are in violation of the rules of the association, they continue their trespassing behavior!!!

6 years ago

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CHARLES SCHEID Pardeeville, WI

Had a tech come out, great guy explained everything so well it made me at ease. thanks so much JIMMY B.

6 years ago

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AJ

Do not use this company. Stay totally away from them. Terrible communications and customer service. They trap you into 4 services even if you are not happy with them. Dominique was the only bright spot of this company. She always was polite, curious and friendly when she came out.

7 years ago

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Tim Rocky JJ

It is a big scam. I was told I could cancel service if I do not like it. I had very bad experience on the 2nd service because the guy came in did not do the job in the agreement and so rush to leave. When I discontinued my service, they charged me the cancellation fees twice as much as the service fees.

7 years ago

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Glen Gainesville, VA

First two times I had to call them back.second time they said they put glandular down and there was no evidents.told me that it dissolved .That's funny fist time it rained three days strait and it was still on ground. Cancelled it next day.I don't have time for their bullshi . Do not use them unless you got money to through out the door.

7 years ago

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Kevin West Chester, OH

Technician was polite, competent, and nice. Could not have a better opinion of Insight and the folks who represent them.

2 years ago

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Raymond Bast Orange Park, FL

Isaiah was super awesome! Thanks for the amazing service!

6 months ago

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Verified Customer

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Ann-Marie Hollis Marlborough, MA

they are professional and show up on time every time

2 years ago

Reply from Insight Pest Solutions

Hi Ann-Marie, It’s always a pleasure protecting your home against pests. Please reach out if there’s anything we can do before our next visit!

May. 11th, 2021

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Verified Customer

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Elizabeth Mahayag Chesapeake, VA

Customer service is good and Technicians are courteous

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Jan. 25th, 2021

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Verified Customer

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Michelle Avon, IN

We went with this company because they are inexpensive.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating, we truly appreciate it! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you. Have a delightful rest of your day!

Jan. 19th, 2021

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Verified Customer

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Doug

Very positive and professional. Friendly staff.

3 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a four-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service and with our technicians that they did an amazing job. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Dec. 14th, 2020

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Jake Oriely Salem, MA

Professional - listed to my concerns and addressed them immediately.

9 months ago

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Curtis Raggio East Bridgewater, MA

Kyle was very knowledgeable, and understanding. He was also very professional and thorough

1 year ago

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Neil F McLeod, Jr. Morristown, TN

notified us that the rep was coming and stayed in contact with us, very polite and knowledgeable

1 year ago

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Dwheel Fond du Lac, WI

Great price, great company, James our service provider was excellent and very professional.

1 year ago

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Kerrin Sendrowitz O'Connor Appleton, WI

Friendly, unlimited service as needed in between scheduled prevention/treatment visits! Love them.

1 year ago

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Dot Hill Yukon, OK

Drew was very polite, efficient, friendly, and thorough. He's welcome back any time.

1 year ago

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MKB Appleton, WI

Reminder of visit is helpful. Mailbox was full when called to schedule inside treatment

1 year ago

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M. Tyler Newcastle, OK

Easy to work around my schedule, very thorough. Do what they did on first treatment every time.

1 year ago

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Mark Tyngsboro, MA

Technicians are knowledgeable and helpful. Always willing to listen to specific areas of concern and address as needed.

1 year ago

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Judy Denny Owasso, OK

Byron was the best. And took care of everything we needed. I'd love for Byron to come again.

1 year ago

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Kyle Vande Slunt De Pere, WI

Adam was great and did an extra pass around the outside even though he was just here to finish up inside

1 year ago

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Susie Nix Oklahoma City, OK

They are in time and thorough. We have been pleased with the results of treatment.

1 year ago

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Matthew Steffeck Green Bay, WI

Walked me through what they were doing. Clearly communicated all steps. Pet friendly chemicals.

1 year ago

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Sue Green Bay, WI

Already seeing results, Laraine was very knowledgeable about the products and how they work.

1 year ago

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Rohit Middleton, WI

Collin was very knowledgeable and able to explain the process, impacts with details.

1 year ago

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Brian Gantt Dayton, OH

Mike did a great job of explaining what he would be doing and answered all my questions.

1 year ago

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Diane H Exeter, NH

Great service and overview! Excellent education on what to expect moving forward.

1 year ago

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Sandra Howard Norman, OK

Very polite young men. Joey explained everything to me and they were very efficient.

1 year ago

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Steve Southbridge, MA

Eric was very friendly and explained what to look for in the coming months before our next service

1 year ago Edited February 3, 2023

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Robert Spear Pepperell, MA

The team members that come to the home explain what they are doing that visit and if they find anything

2 years ago

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Tod Fredrich Neenah, WI

Friendly , knowledgeable technician , asked if I had any concerns and explained todays service.

2 years ago

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Steve Golden Lawrence, MA

Helpful and friendly staff who go beyond the the call of duty answering all questions.

2 years ago

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George Ryan Amherst, MA

Prompt, courteous service. We have seen a real decline in pests since they began service with us. Hope it continues!

2 years ago

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Jane Weiss Grand Forks, ND

Terrible company to do business with. The sales people are misleading and when you don't want the service, they trespass, do the service and bill you. I would not recommend them to anyone.

2 years ago

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Sweety Scoop Groton, MA

Excellent service and friendly staff to listen customers choices to treat specific areas

2 years ago

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Teresa Jones Johnson City, TN

She is so professional she does her job with so much dedication.We absolutely love her.

2 years ago

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Nancy Hesselton Douglas, MA

I find That Insight answers my questions professionally, politely and promptly when I call.

2 years ago

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Ken Wallace, NC

Quality service, fast response, friendly staff, reasonable price, awesome results

2 years ago

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Carnen Lovelock, NV

Delightful & thorough . Nice people. Colton is great !! Great service. I will recommend to others!

2 years ago

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Roland Gifford New Bern, NC

Jess was very informative and walked me through the whole process of treating our yard.

2 years ago

Reply from Insight Pest Solutions

Hi Roland. Thank you so much for the 5-star review! We really appreciate you being a customer and helping to share the word about us. Jess is truly a valuable part of our team. Please, feel free to give us a call at 888-234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Oct. 13th, 2021

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Christine Sturbridge, MA

I was experiencing ants and stinky bugs and after you came I haven't seen any bugs of any type.

2 years ago

Reply from Insight Pest Solutions

Hi Christine. Thank you for taking a moment to share your experience at Insight. We work hard to offer high-quality treatments to every customer, and we are happy to hear that you have seen the results. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Oct. 7th, 2021

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Amy Smith Eldorado, WI

Cody was very professional and courteous. He was thorough and willing to answer all questions.

2 years ago

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White House Fort Worth, TX

Tech was friendly and efficient. Explained process adequately and did a great job.

2 years ago

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Tim Judd Chicopee, MA

Dan was on time and professional and all questions we had were answered on what we asked.

2 years ago

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Donna Lutton Rossville, GA

Initial visit, took time to explain everything they were doing and was quick and thorough.

2 years ago

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Paul M Milford, MA

Quick, friendly, and educational service! Technicians are very professional and thorough.

2 years ago

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Erik Baker Seattle, WA

The 2 gentlemen were professional,hard working and very friendly. Pleasure to work with

2 years ago

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Jeffrey Hancock Seattle, WA

Robert and Richard were awesome. On time and friendly. Took care of all our problem areas.

2 years ago

Reply from Insight Pest Solutions

Thank you for giving Insight Pest Solutions a five-star rating. We truly appreciate it. We are happy to hear that you are pleased with your service. Please, feel free to give us a call at 888- 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

May. 11th, 2021