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Hawx Pest Control

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808 User Reviews

8.7

Overall Score

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LAST UPDATED: August 30th, 2021

Hawx Pest Control is a residential and commercial exterminator that has been in service since 2013. The company conducts pest infestation and prevention services in 13 locations across 10 states and offers a free initial inspection on all new cases. Per a 2014 electronic newsletter, the pest control company is or once was a member of the National Pest Management Association; however, further evidence of the company’s relationship to the national standard bearer has not been found.

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The Good

  • Comprehensive Pest Control Service
  • Rodent, Mosquito, and Termite Control
  • Free Re-Treatment

Comprehensive Pest Control Service

Following a free inspection of the property, Hawx Pest Control offers a full suite of quarterly service treatments ready to tackle any pest problem:

  • Ant control — includes solutions for Argentine ants, fire ants, sugar ants, and carpenter ants
  • Bed bug control — including treatments for adult bed bugs, nymphs, and eggs
  • Cockroach infestation control — specialized treatment for all sorts of roach-related issues, including American cockroaches, German cockroaches, and Oriental cockroaches
  • Spider control — covers a variety of spider species including brown recluse, black widow spiders, hobo spiders, wolf, spiders, and other common household spiders
  • Stinging insects — includes stinging insects of the bee, wasp, yellow jacket, carpenter bee, and hornet varieties
  • Flea and tick control — covers parasites like fleas and ticks 

Rodent, Mosquito, and Termite Control

Hawx Pest Control also provides specialized treatments for rodents, mosquitos, and termites:

  • Rodent control — Be it a problem with mice or rats, Hawx Pest Control will conduct a thorough search of the home’s interior and exterior, identifying potential entry points and signs of rodent infestation. The Hawx technician will then set traps and bait at strategic locations — taking care to set them only in areas not accessible to children and pets. As a recurring service, Hawx Pest Control will continually re-bait and reset traps until the rodent problem is eliminated.
  • Mosquito control — Another recurring treatment, Hawx Pest Control’s mosquito service includes a detailed inspection of high-risk mosquito breeding grounds around the home including standing water areas not actively used by wildlife. The technician will sweep these areas with a fogging machine as well as a rotation of different products so as to prevent the mosquito population from developing a resistance to these pesticides. Hawx will also provide a knockdown treatment prior to outdoor events to ensure a pleasant outdoor experience.
  • Termite control — Hawx employees are specially trained to identify signs of a termite infestation and termite damage. Hawx Pest Control employs the Advance Termite Bait System to eliminate entire termite colonies from the inside. Additionally, the company injects foam and liquid treatments inside the drywall of your home which leave a residue harmful to termites.

Free Re-Treatment

In the event that unwanted pests return between season treatment, Hawx Pest Control will provide re-treatment service, free of charge, to residential and commercial clients.

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The Bad

  • No Attic, Lawn, or Wildlife Service
  • Limited State Coverage
  • Not QualityPro-, GreenPro-Certified

No Attic, Lawn, or Wildlife Service

While Hawx Pest Control does search out insects and pests throughout the home’s interior and exterior, the company does not appear to offer additional services:

  • Attic and crawl spaces — Leading pest control companies will not only identify structural damage to the home’s interior, but will also provide additional repair and insulation services to prevent future invasions.
  • Lawn and yard service — Top companies in the pest control industry will also treat lawn damage caused by burrowing or nesting insects and rodents.
  • Wildlife removal — In addition to these services, top-rated companies will also offer wildlife removal services that include bat and bird control, possum and raccoon removal, and other wildlife-related issues.

Limited State Coverage

Hawx Pest Control only covers 10 of 50 states in the United States:

  • California
  • Georgia
  • Indiana
  • Illinois
  • Missouri
  • North Carolina
  • Ohio
  • Texas
  • Utah
  • Wisconsin

While a limited national reach is in no way unique to Hawx Pest Control, it can set the company at a disadvantage when potential customers compare it to more well-known, national pest control brands like Orkin and Terminix. An effective way for companies like Hawx to stand out is through verified Hawx Pest Control reviews from actual customers that can corroborate the claims of great customer service and reliability the company makes on its site and social media pages.

Not QualityPro-, GreenPro-Certified

Although Hawx Pest Control either is or once was a member of the National Pest Management Association (NPMA), the company is not listed as a NPMA-approved pest control provider for any of its listed zip codes. Furthermore, Hawx Pest Control does not appear to be QualityPro- or GreenPro-certified. These two certification programs, both sponsored by the NPMA, identify pest control companies as industry leaders in both professionalism as well as the use of environmentally friendly products respectively.

While the lack of QualityPro and GreenPro certifications is in no way an indictment on Hawx’s professionalism or safety standards, it does require customers to conduct additional vetting of the company to ensure it is avoiding predatory sales tactics, and the irresponsible use of chemical substances potentially harmful to humans and household pets.

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The Bottom Line

With nearly a decade of experience under its belt, Hawx Pest Control is one of the more experienced pest control companies in the industry. The company possesses a comprehensive knowledge of most major pest control solutions, and grants customers peace of mind with its complementary re-treatment services.

That said, Hawx Pest Control’s services are limited to common insects and rodents. If customers are seeking help with wildlife, insect damage repair, or lawn treatment, they should look elsewhere. Additionally, customers should note the lack of industry-recognized certifications before making their decision. For basic pest control needs, the free initial consultation from Hawx Pest Control is worth the time; for everything else, customers should investigate the top pest control companies.

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Hawx Pest Control Frequently Asked Questions

What should customers know about pricing (e.g., discounts, fees)?

Each service comes with a re-service guarantee that creates peace-of-mind for each customer. The company will come back for free to re-service a property if any pest activity comes back. Pricing is based on the square footage of the home and property that needs treatment. Hawx Pest Control provides discounts for bundling service plans together.

What is the typical process for working with a new customer?

Hawx Pest Control wants to communicate openly with customers about its service program and make sure they understand all the benefits tied to our plans. The company will send out local service professionals on the initial visit to walk through these benefits and provide the customer with additional resources (i.e. like how to access their customer portal).

What education and/or training do Hawx Pest Control employees have?

Hawx prides itself in its training. The company ensures all its techs are licensed, certified, and educated so they can provide the best service. Hawx holds frequent trainings and meetings to individually grow its technicians in knowledge and professionalism to make sure they deliver premium services. Technicians receive compensation increases and bonuses based on continuing education and additional certifications they obtain.

How did Hawx get started doing this type of work?

Hawx started in 2013 in one location. The company has grown to 15 branches across the United States and credits its employee culture for that success and the men and women who work for us. Hawx wanted to get involved in the pest control industry because it provides so much opportunity to work with people, both employees and customers. Ultimately, working with people provides the greatest opportunity to make a meaningful difference. The company prioritizes protecting the places where we all live, work, and play from the dangers and nuisances of pests.

What advice would Hawx give a customer looking to hire a provider?

Look for those companies with an established track record with the resources to deliver on their promises. There are over 22,000 pest control providers in the United States. Many differences exist between service protocols and reputation. You'll want to signup with a provider that knows your area and has been known to follow through.

Message from
Hawx Pest Control

Your home is supposed to be a place of peace and relaxation. However, there is nothing relaxing about a home that has succumbed to pests.

Whether you have an ant invasion that you’re struggling to clean up or a problem with a colony of rats or mice, you shouldn’t hesitate to seek professional help.

At Hawx Pest Control, we offer a full range of pest control solutions designed for homes, and we stand by the work we do as a guarantee of quality.

In short, nobody does the job like we can, including offering start-to-finish protection and total peace of mind.

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Star Rating

4.2

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808 Reviews

Review Breakdown

5 grade

59%

4 grade

17%

3 grade

12%

2 grade

5%

1 grade

7%

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Samuel baik Corona, CA

Some techs are good and do their job thoroughly however a lot of techs don't get rid of spider webs or spray the entire perimeter of the home such as the back yard or back part of the home. If we pay for a service I shouldn't always have to keep an eye on the tech to see if they are doing their job correctly. I should be able to trust them but they seem to be loosing my confidence in their ability to effectively caring out there duties after the service is paid for... when the tech doesn't do their job I have to schedule an another appointment and wait for weeks for them to come out again and it's annoying

3 months ago

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Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 29th, 2021

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Keith Jay Citrus Heights, CA

We received notice the tech was coming out to do our service but didn't show up. Then we received smother notice he was coming the following week. My husband moved everything thing off of our patio for the second time, he didn't show again. I called to complain and they got someone out that day but I'm sure if I hadn't called we would have been skipped again.

3 months ago

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Reply from Hawx Pest Control

Keith, These are definitely not business practices that we follow, and we would like to look into this matter further. We are unable to find your account in our system, so we ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 17th, 2021

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Sam and Annissa Pierce Dacula, GA

I scheduled an appointment and it was cancelled several times on your end. It was many WEEKS before someone actually showed up and did NOT resolve my issue. The worker was very polite and professional, so the 2 stars are for her.

3 months ago

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Reply from Hawx Pest Control

Sam and Annissa, We are sorry to hear about the negative experience you’ve had with our company.

Jun. 29th, 2021

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Mary Marietta, GA

At first I was highly pleased, but I don't they are as careful as they initially were about removing spiderwebs, etc. I also get mosquito treatment, and my guests recently had to ask for bug spray because they were being eaten up by mosquitoes.

3 months ago

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Reply from Hawx Pest Control

We always offer a free reservice if you are still seeing any pests. Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 29th, 2021

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Sharon Schuk Saint Peters, MO

We are not happy with the service at this time! We replied to a call from the office and we wanted to know when our next treatment is scheduled and could they come out soon to handle a problem we have! The answer was not until 6/22/2021 and the ladt visit was in Feb! We're paying for quarterly service!

3 months ago

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Reply from Hawx Pest Control

Sharon, We are sorry to hear about the negative experience you’ve had with our company. We are unsure why you did not get serviced at a reasonable time. We would love to discuss this issue. Please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 17th, 2021

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KRISTY WALKER San Antonio, TX

started out fine, but the last year I've struggled to get them to listen to me regarding scheduling. They used to get the cob webs outside on our home and haven't done that every time. Still fighting carpenter ants and we can't get the under control.

3 months ago

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Reply from Hawx Pest Control

Kristy, We are so sorry to hear of the frustrations you’ve experienced with our company. We always offer a free reservice if you are still seeing any pests. Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 17th, 2021

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Dawn Myers Vacaville, CA

They said they could not remove the wasp nest under my 2nd floor eaves because they didn'thave the equipmentfor it. It say they check the bait box but when I check it after they're gone, it is covered with leaves. There is no way it was checked..

3 months ago

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Reply from Hawx Pest Control

Dawn, We are sorry to hear about the negative experience you’ve had with our company. We would love to address any questions or concerns that you may have. Please reach out to our office if you would like to speak to a representative!

Jun. 29th, 2021

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Jenn Holly Springs, NC

Fix the problem. They've never been able to successfully fix our Pest Control problem at two separate homes, plus they continue to send out the same text that I've asked that they never have come back to our home because we never see a difference from when he comes to our house versus other techs. .

3 months ago

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Reply from Hawx Pest Control

We always offer a free reservice if you are still seeing any pests. Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 29th, 2021

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Sandra Lyon Racine, WI

Chemicals haven't worked well. First time we had the service we cancel because individuals were seen sitting in their vehicle for a short then leaving. A manager came & convinced us things changed. We tried again.We call to complain and had a difficult time getting someone out to take a look. We finish the service due to the contract & cancel due to this forgetting they convinced us to try their other service that bound us to a different contract. We can't cancel this one or risk paying the extra amount for making the contract. Once we finish this service, we will not have them again.

5 months ago

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Reply from Hawx Pest Control

Sandra, We are so sorry to hear of the frustrations you’ve experienced with our company. These are definitely not business practices that we follow, and we would like to look into this matter further. We are unable to find your account in our system, so we ask that you please give our office a call at 855-527-2343 at your earliest convenience.

May. 3rd, 2021

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Nyiama Anderson Douglasville, GA

I continue to have issues with ants even though they have been out to treat the issue several times. A manager was scheduled to come, but never showed up. I plan on canceling my service.

3 months ago

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Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We are unable to find your account in our system, so we ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 17th, 2021

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sean macdonald Santa Ana, CA

They often do not spray the inside when they say they will. The rules change often, they promise to reschedule and never do, and they don't communicate what someone needs to do to get the full service

3 months ago

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Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 29th, 2021

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Alejandro Colton, CA

The appointment times are not accessible or flexible to accommodate my schedule. Additionally, the exterminator does not ring the doorbell to alert the family that they will be fumigating to allow the family to leave if needed, resulting in poor/incomplete fumigation.

4 months ago

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Reply from Hawx Pest Control

We are so sorry to hear of the dissatisfaction you've experienced with our company. These are definitely not business practices that we follow, and we would like to look into this matter further.

May. 26th, 2021

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Peggy Stange New Berlin, WI

It is hit and miss with the help. The first year they were great the second year it was hit or miss on the techs. One would take 5 minutes when it is a 30 minute job. I had to call them back once and almost twice. I recommended them to a friend and they did not show up when they were suppose to and when they did the job was not done well.

5 months ago

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Reply from Hawx Pest Control

Peggy, We are so sorry to hear of the dissatisfaction you've experienced with our company. These are definitely not business practices that we follow, and we would like to look into this matter further.

Apr. 13th, 2021

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Denyce Sifuentes Crosby, TX

Did not take care of all the pest, when pointing out nest left on the peaks was told they could not reach it and I need to power wash them down myself.

3 months ago

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Reply from Hawx Pest Control

We always offer a free reservice if you are still seeing any pests. Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 29th, 2021

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Joe

I feel like I am not sure I am getting my money's worth. It just seems like they do a quick spray and nothing else. I joined to take care of voles I still get them in my house and never get communication on what they are doing for me.

6 months ago

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Reply from Hawx Pest Control

Joe, We are so sorry to hear of the frustrations you’ve experienced with our company. We will look into this further to assure all lines of communication are properly working.

Mar. 22nd, 2021

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Stephanie Austin, TX

we've had service for almost 3 years now. We had just began to fight against roaches in our kitchen, but never got rid of them.

3 months ago

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Reply from Hawx Pest Control

We would be happy to send out a manager to assist with any issues. Please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 17th, 2021

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Maria Lugo Spring, TX

At the beginning of the service it works very well I had no problem. Now I have to call for the service in the following week of the service.

3 months ago

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Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 29th, 2021

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Kristopher Stewart Angleton, TX

The scheduling is not consistent and the product delivery is not performed the same on each visit. video proof shows lack of full coverage

3 months ago

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Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 29th, 2021

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Milton Wilson Florissant, MO

Customer service is not great. They don't always complete the service but still charge you. Don't stick to the discounts agreed upon over the phone.

3 months ago

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Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 29th, 2021

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Jesse Rialto, CA

On two occasions the tech did not show up as scheduled. Did not receive a phone call or email that he would not be making the scheduled appointment.

3 months ago

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Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 29th, 2021

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Christina Hackler Roanoke, TX

They seldom do the back yard. Never knock on the front door just send an e-mail dogs in yard. Have requested many times.

3 months ago

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Reply from Hawx Pest Control

Christina, We are sorry to hear about the negative experience you’ve had with our company.

Jun. 29th, 2021

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Sandra Vargas Helotes, TX

Because they are not consistent with the prices, everyone who talk to you give you a different quote

3 months ago

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Reply from Hawx Pest Control

Sandra, We are sorry to hear about the negative experience you’ve had with our company. We would love to address any questions or concerns that you may have. Please reach out to our office if you would like to speak to a representative!

Jun. 29th, 2021

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Joshua Williams Maryville, IL

Poor customer service, the treatment we had did not work and the "warranty" never seemed to be honored

3 months ago

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Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 29th, 2021

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Michelle Hill Rosharon, TX

I called with a specific pest problems and when the guy got here he didn't have the equipment for my problem.

3 months ago

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Reply from Hawx Pest Control

We always offer a free reservice if you are still seeing any pests. Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 29th, 2021

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Linda Wright Cincinnati, OH

They didn't show up. Customers for 5 years and they couldn't find us in their system to do our mosquito treatment!

3 months ago

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Reply from Hawx Pest Control

Linda, We are sorry to hear about the negative experience you’ve had with our company.

Jun. 29th, 2021

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Laura Crisp Angleton, TX

The people are nice but each time I am promised something they do not do as promised. Ant problem is worse than before.

3 months ago

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Reply from Hawx Pest Control

We always offer a free reservice if you are still seeing any pests. Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 29th, 2021

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Jessie Renwick Trevor, WI

They come in a timely manner. However after over a year I cannot say I have noticed a difference in mosquitos. Will probably try someone else.

5 months ago

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Reply from Hawx Pest Control

Jessie, We are sorry to hear about the negative experience you’ve had with our company. We always offer a free re-service if you are still seeing any pests. Please contact our office at 855-527-2343 with any questions or concerns.

Apr. 13th, 2021

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Theresa Nischik Sheboygan, WI

Did not solve my pest problem. When I voiced some concern they were indifferent. Came to appts that had been cancelled or rescheduled.

5 months ago

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Reply from Hawx Pest Control

Theresa, We are so sorry to hear of the dissatisfaction you've experienced with our company. These are definitely not business practices that we follow, and we would like to look into this matter further. We are unable to find your account in our system, so we ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Apr. 13th, 2021

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Homer Gunch

They keep you locked in for 1 year, no opportunity to quit, no matter how the service is

3 months ago

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Reply from Hawx Pest Control

Homer, We are so sorry to hear of the dissatisfaction you've experienced with our company. Please give our office a call at 855-527-2343 at your earliest convenience to get those taken care of!

Jun. 17th, 2021

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Betty Wolfe Dacula, GA

Business in too far from my home. they had to change the date due to gas shortage.

3 months ago

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Reply from Hawx Pest Control

We would be happy to send out a manager to assist with any issues.

Jun. 29th, 2021

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Joy J Hollis Conroe, TX

Still have spiders and they didn't come once a month ever. It was more like every 3 or 4

3 months ago

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Reply from Hawx Pest Control

We always offer a free reservice if you are still seeing any pests. Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 29th, 2021

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John papenfuss Hooper, UT

When they came for our service, they left out gate open open and my dogs ran off,

3 months ago

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Reply from Hawx Pest Control

We are so sorry to hear about this! We will make sure they close the gate next time!

Jun. 29th, 2021

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ALBA PORTER Leander, TX

I see, spider s and spider webs in my lil porch. All sources of bugs!! I'm my garage inside my house.

4 months ago

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Reply from Hawx Pest Control

Alba, We are sorry to hear about the negative experience you’ve had with our company. We would love to address any questions or concerns that you may have. Please reach out to our office if you would like to speak to a representative!

May. 26th, 2021

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David Pittsburgh, PA

Turn over is high. Always different technition. Knowledge of what they are doing also lessened over the years

4 months ago

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Reply from Hawx Pest Control

David, We are sorry to hear about the negative experience you’ve had with our company. We would love to address any questions or concerns that you may have. Please reach out to our office if you would like to speak to a representative!

May. 26th, 2021

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Steven Varela San Antonio, TX

They do not do a good job spraying for bugs.

2 months ago

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Reply from Hawx Pest Control

Steven, We are sorry to hear about the negative experience you’ve had with our company. We always offer a free reservice if you are still seeing any pests. Please contact our office at 855-527-2343 with any questions or concerns.

Jul. 9th, 2021

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Malcolm Trafalgar, IN

Ants are a continuing problem that don't seem to be rectified by treatmemt.

3 months ago

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Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We are unable to find your account in our system, so we ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 17th, 2021

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Reber Sandy, UT

Friendly but the product doesn't seem to work for us

3 months ago

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Reply from Hawx Pest Control

We always offer a free reservice if you are still seeing any pests. Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 29th, 2021

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Larry Mendoza San Antonio, TX

3 days after treatment we are still seeing live pest.

3 months ago

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Reply from Hawx Pest Control

Larry, we are so sorry to hear of the dissatisfaction you've experienced with our company. The reason why you are still seeing pests at your home is due to the product disrupting their egg cycles which causes them to move to another area inside or outside of your home. We do a 30 day follow up treatment to take care of that egg cycle and get on top of those issues. We would love to come back out and get a free reservice done at your home to get those taken care of for you. Please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 17th, 2021

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Amit Khanna Westfield, IN

Disorganized, not timely in scheduled appointments.

3 months ago

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Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We are unable to find your account in our system, so we ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 17th, 2021

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Sam David Loveland, OH

Asked that spray for Ants and I still have them

3 months ago

Hawx Pest Control Logo

Reply from Hawx Pest Control

We always offer a free reservice if you are still seeing any pests. Please contact our office at 855-527-2343 with any questions or concerns.

Jun. 29th, 2021

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Fawn Hampp Wright City, MO

Seems like every time, they treat less and less

3 months ago

Hawx Pest Control Logo

Reply from Hawx Pest Control

These are definitely not business practices that we follow, and we would like to look into this matter further. We ask that you please give our office a call at 855-527-2343 at your earliest convenience.

Jun. 29th, 2021

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