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Dodson Pest Control

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8.5

Overall Score

LAST UPDATED: April 10th, 2024

Dodson Bros. Exterminating Co., Inc. started was founded in 1944 in Lynchburg, Virginia. Today, the family owned company boasts being one of the largest family-owned pest control companies in North America. The company provides both commercial and residential pest control services, termite control, bed bugs, moisture control, and rodent management.

Dodson Bros. currently provides pest control services to residents of Virginia, West Virginia, North Carolina, South Carolina, Eastern Tennessee, and the District of Columbia metropolitan area.

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The Good

  • Integrated Pest Management
  • Several Different Treatment Methods
  • Termite Control
  • Commercial Services

Integrated Pest Management

Dodson Bros. knows that household pests are more than just a nuisance. Ants, rodents, roaches, and other problem pests can lead to structural damage and health problems. The pest control company states that its technicians use a comprehensive and efficient system to remove any pests from the home. Using Integrated Pest Management (IPM), the company will identify any pest issue, and eliminate contributing factors that enable unwanted pests to survive.

Dodson Bros. covers a number of bug and wildlife species to fit your pest management needs:

  • Ant Control
  • Bed Bugs
  • Bird Control
  • Carpenter Bees
  • Centipedes
  • Cockroaches
  • Crickets
  • Earwigs
  • Fabric Pests (like moths)
  • Fleas
  • Flies
  • Ladybugs
  • Mice
  • Millipedes
  • Mosquitoes
  • Pantry Pests
  • Rats
  • Spiders
  • Stinging Insects
  • Stink Bugs
  • Termites
  • Ticks
  • Wood-Destroying Beetles

Several Different Treatment Methods

After the initial inspection, the technician will come up with a customized treatment plan to address any concerns. Depending on the type of pest and wherein the home, the problem occurs will determine what kind of treatment is needed. Homeowners and business can expect any of the following treatments:

  • Exterior Protection — a continuous barrier around the exterior of the home that prevents infestation
  • Insect Growth Regulators — replicating an insect’s natural hormones to disrupt natural growth and development
  • Bait —  using devices like ant traps to attract pests out of their protected environment and eliminate them with consumable baits
  • Directed Contact — Directly applied products and materials to the pests
  • Void Treatment — Treating enclosed areas (interiors of walls and underneath cabinets) to eliminate pests
  • Crack and Crevice Treatment — Strategically placing materials where insects live, breed, and hide
  • Structural Fumigation — More extreme cases might require fumigation

Termite Control

Following a positive termite inspection, Dodson Bros. uses an effective termiticide called Termidor. Termidor is applied underneath and around the home. When a termite comes in contact with the insecticide, it becomes a carrier and will transmit the termiticide to the rest of the colony.

Commercial Services

Pests are bad news for a business. That's why Dodson Bros. offers commercial exterminator services for a number of different business types. Whether it's a restaurant, warehouse, retail store, or a housing complex, unwanted pests and critters can ruin a company's reputation.

Businesses interested in working with Dodson Bros. to get rid of a pest problem will need to fill out a request consultation form on the company’s website.

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The Bad

  • Plan Details
  • Employee Training
  • Lack of Additional Services

Plan Details

There are few details as to what a pest control plan contains. Dodson’s site simply states that it uses the Integrated Pest Management system to identify and treat pests and that the company has several strategies when it comes to managing pests. Before signing up, many customers like to know the details of what their treatment plan will contain and how often it will be implemented. While a pest control treatment plan does depend on several factors, it would be helpful to customers to have at least a general idea of what to expect.

Employee Training

Dodson states that its employees have the knowledge and training to treat any specific pest problem, but it does not say what kind of training or certification its employees go through. Leading pest control companies like Terminix put their technicians through rigorous certification programs like the National Pest Management Association's QualityPro and GreenPro programs.

Lack of Additional Services

Other companies in the industry will offer additional services alongside their pest control plans. Dodson does not offer any kind of lawn, attic, or crawlspace services.

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The Bottom Line

Dodson Bros. has been in the pest control industry for 75 years now and many customers recognize the bright yellow trucks driving around town. The company strives to provide safe and effective pest control services and aims to keep its customers happy and satisfied.

However, a few things are missing from the Dodson Bros. website that would be helpful to homeowners and businesses looking to make a pest control purchase. Not having a thorough overview of what a treatment plan entails and not disclosing what kind of training/certification employees have, is slightly concerning. Additionally, there are no extra services, so customers will have to find another company to service their lawn, attic, or crawlspace.  

We recommend that consumers call the company to find out more and compare Dodson to other pest control companies.

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Star Rating

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4.8

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55 Reviews

Review Breakdown

5 grade

82%

4 grade

5%

3 grade

0%

2 grade

2%

1 grade

11%

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Mary Ellen Robbins

Chris Strickland has been our service technician the past year and has provided excellent service. He calls ahead to schedule an appointment and always shows up on time. He does a thorough job and pays attention to our areas of concern. Mr. Strickland is polite and tolerates our dog who seems to enjoy following him around the house as he services each room. Dodson is fortunate to have an employee like Chris Strickland representing their company.

3 weeks ago

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Linda Day Asheville, NC

Dodson has been doing our pest control for several years now, and we have been happy with all of the gentleman who have served us over the years. We are especially happy with James B who is our newest “bug man”. He has a real work ethic and is delightful to have in your home. Always he does what he says he will do. He is very patient with questions and always knows helpful answers for what is needed. Outside he is outstanding with getting rid of the spider webs and spiders. Inside he is very careful with the substances that he uses and is so considerate to do them just exactly like we ask or explains a better way. He is kind and considerate, and we enjoy seeing him when he comes. Our ant problems are a thing of the past, thank goodness. We are extremely pleased with Dodson Pest Control and James B.

1 month ago

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Michelle Gaskins Baltimore, MD

Hi my name is Michelle and I work for a laundry mat in Portsmouth.... For 5 years I've worked for this laundry mat and we had a huge problem with roaches . Because of the area it's prone to roaches due to standing water and customers bringing them from home . I'm terrified of roach and we had every size you could think of . Not to mention customers complaining about the problem. So the head people for the laundry mat decided to call Dodson pest control seeing that the store bought bombs were not working at all . They were so bad that when we took the lids off our trash cans between 20 to 50 would just fall out the lid . They guy that would come in to spray was very professional and polite to us all and we all enjoyed his mannerism upon arrival so for the past several months they've sent him out to spray and honestly I have barely seen any . If you seen the problem before they sprayed you would know just how bad they were her so a big thanks to J.J for Dodson pest control for helping make this a better place for the workers and customers we never get complaints on this anymore Thank you so much Cynthia Michelle

1 month ago

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Richard Foster

We had a termite treatment done to our out building. Jacob G. was the representative who came and did the work. He did a wonderful job. Dodson pest control is luck to have such a dedicated employee, i highly recommend him.

1 week ago

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Robbie Watts Richmond, VA

This review is for Derrick, our pest control technician. Derrick always calls us before he comes , and is very responsive to any bug issues we may bring to him. 5 stars for Derrick who works out of the Chesterfield VA office!

1 month ago

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Debbie Hage Nashville, TN

Stacy H came to do my pest control and as always did an excellent job! I have moved to a different location and he changed my account and took care of all the paperwork and professionally did the service inside and outside. Stacey really knows his job and I always look forward to his visit! Debbie Hage Sylva, NC

2 months ago

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Teresa Wagner Sanford, NC

I have had Chris for my service for about 5 months now & compared to others that came before him he is hands down the best!He does a great job treating the house & yard,always a phone call the day before coming,on time & very friendly ! I hope he continues working for Dobson ! Teresa Wagner,Sanford NC

2 months ago

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Shantell Campbell North Charleston, SC

I've been a part of Dodson Pest Control for several years, from AMCS (Treehaven and Pinelakes Apartments) to now Grubb Properties (Link Apartments Mixson). Throughout my time, the customer service has consistently been excellent and professional, from the sales team(Mr. Q) to the service technicians. In particular, Mr. Dillon stands out for his fantastic work. He is professional, kind, upbeat, always punctual, and incredibly detail-oriented. He's truly a tremendous asset to your company.

3 months ago

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Randy Boyes

I had a beehive that I found inside my wall on Friday afternoon. I called my regular. Pest control company and they told me. I'd have to wait until no Tuesday or Wednesday before they could come out and take care of the problem. I told him I couldn't wait that this was an emergency. They were inside the hothey. Told me they would come out next week. I then called Dotson pest control. And within an hour. They're supervisor inspector came out. Took care of the issue so that the next day I was able to remove the beehive. And fix the damage. This was on a Friday afternoon after 3 o'clock. And they were at my house by 4. I told him what happened with my regular pest control company, and they waved the start up fee for new service and gave me a discount on the regular every other month. Now have a new pest control company.

7 months ago

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Karen Davis Durham, NC

I was referred to Dodson by my sister. I have been a customer of Dodson Pest Control since 2022. I was told by a crawlspace person that I had powder post beetles. I had never heard of them, but I called numerous pest control companies. Some companies were straight forward and said they did not treat them, but others said they treat the beetles with a very large price tag. Those with the large price tag could not tell you what to expect from the pest. When I called Dodson, Devin came out and not only did an inspection gave me a history lesson about the beetles. I really appreciated the information, so I could make a cost worthy decision about getting them treated. I also had moisture underneath my home, he let me know what was going on with that as well. Moisture was my initial problem. I was told if I treat the moisture this would control the pest under my home. As a result I have not seen hardly any bug in my home, except an occasional spider here and there. As a bonus they sprayed for the pesty seasonal ants, they were gone in a day or two. I haven't seen any of the large ant hills this year. I'm really enjoying the service and would recommend them for any pest problem.

8 months ago

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Alice Ford Richmond, VA

Kayla is always Professional and knowledgeable when treating my house. The treatments have taken care of the Centipedes. Thanks for your great work.

1 month ago

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Warren G Rathbone Candler, NC

Jeremiah has been our service rep since we have been with Dobson. He's friendly and professional and always on time. We're satisfied with our service.

2 months ago

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Kerry Stephenson Fayetteville, NC

Hello, Mike H has been our pest man for a long time always on time, very professional and would recommend every time just love this company.

2 months ago

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Ina Parr Decatur, TN

Chad G is an excellent employee. He always calls ahead to be sure the date is satisfactory. He shows up at the time he has scheduled and he completes the tasks that are required of him. Because of his excellent service and courteous, friendly manner, I will gladly recommend your company .

6 months ago

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Terri Snyder Leesburg, VA

We’ve had an ongoing relationship with Dodson for several years for flies and wasps and typical insect issues, but recently we had a rodent infestation and have had the pleasure of having a specific technician named Robin. Robin is outstanding and I can’t emphasize that enough. She is conscientious and polite, she will always text ahead to let us know when she’s coming, she is tenacious about addressing the issue and to this day I just can’t say enough about her. So for what it’s worth, my review is five stars based on that technician in particular. We will be loyal customers as long as they have someone like Robin.

1 year ago

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Gary Slocum Lexington, VA

I’m scheduled to have my house and garage with attacjphed apartment serviced every 2 months. The service technician came on Oct 25 without calling so they were unable to enter the home and apt. I texted with the technician and he said he’s been pulled from my account and his manager did our service on the 25th. On 11/3 I called the office and found out that the service was indeed done on the outside of the property and I would receive a call to schedule the inside service. I called back on 11/9 because I haven’t received the appointment. Today is now the 15th and I still haven’t heard. Since the manager did the service I would of thought they would of followed up.

5 months ago

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Jim Deitrick Glen Allen, VA

My technician, Frank B, came today and treated our property for pests. He performed his work in a very professional manner and represented your firm well. Jim Deitrick

5 months ago

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Suzanne Washington, DC

Derrick is excellent and very knowledgable. He always does an excellent job.

1 month ago

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Tossie P Williams Fayetteville, NC

It has been three years since Michael H has been treating my home. Michael is professional, polite, courtesy, and always has a smile on his face when he comes here. Michael checks, the exterior and interior of my home and makes sure he treats every room of the house, including the garage. Thanks Michael for a job well done I think I’ll keep you, 😂

2 months ago

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Teresa Foy Charlotte, NC

The tech came out on a weekend due to my work from home schedule. Very friendly and explained everything in detail a second time in person, although he had explained it over the phone before coming out. I asked for a set return schedule and they were happy to do that as well. Very in-depth explanation of what, why and how. Very happy I chose this company

1 year ago

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Wendy Barbarino Florence, SC

We have been using Dodson Pest Control since they took over Scott’s Pest Control. We have been very pleased with the service we get from Matt. He is very professional and punctual, when he calls to schedule an appointment it is at my convenience. Also, if for any reason we have a problem in between visits he is able to fit us in. The four treatments we get each year keep the bugs down and that I am thankful!!

1 year ago

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Rudiger Daunke Wilmington, NC

CHANDAR is our service provider for almost 1 year. He is very professional with a friendly demeanor; he calls every time to agree on the service-date and is always on time (contrary to former employees). It is a delight to have him around, he understood immediately our needs, and works independently to our full satisfaction. This time we hope he will stay around for a long time.

1 year ago

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samcn0696 Hurlock, MD

I would like to take this opportunity to thank Dodson Inspector Aaron E. of the Newport News, VA office, for responding to give me an estimate on a termite treatment and detail what Dodson has to offer. After conducting an inspection of my property he gave an in-depth briefing of his findings and what Dodson could/could not cover and why. He was most pleasant, totally professional, knowledgeable, and gave a truly honest assessment/recommendation, which is rare these days. Thank you and your honesty is most appreciated. Well done!

3 years ago

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Linda Martin , GA

Elijah B just left my house for my monthly inspection. He did a thorough inspection just like it was the first time here. Checked everything outside and replaced any items that needed to be replaced. He explained in detail a few things about these critters, lol I didn't know. He sent me a text about 4 days before letting me know when he would be here. Totally satisfied with him and this company. I would highly recommend. They deliver what they advertise!

4 years ago

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D. Hanks

Dodson tech John takes care of 3 properties for me. He is always on time, texts or calls before coming to make sure the day and time works for me. He is professional and very knowledgeable.

10 months ago

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Gary Crosby Lenoir City, TN

Tim H came to our house and did a inspection and treatment in the first trip. I was impressed with his knowledge and with how he explained how he would treat our home for the bugs we have. I will recommend Tim and their company Dodson to anyone having a bug issue. Great job Tim Gary Crosby

1 year ago

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Cathy Hampstead, NC

Chandar F has been my service tech for over a year. He always gives a courtesy call to let me know he's coming and then arrives promptly. He has a wonderful attitude and is very professional. Mr. F is a great asset for Dodson Pest control.

3 years ago

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CLAIRE KAZLMAN Princeton, WV

Dodson Pest Control has been amazing. They encapsulated my crawl space to keep it dry thus helping to eliminate termite issues. They come out every other month and do the outside and if I want them to, they will do the inside of your house too, included. I have had no issues with pests since I've been using them over the last year. I am very pleased with them. Thank you!

1 year ago

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David Foulds Florence, SC

I am very satisfied with the services of Dodson Bros. Matt is my technician here in Florence, he's very friendly and personable. A friendly visit is always welcome and it keeps the bugs away.

1 year ago

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Jennifer Daney Manning, SC

The staff here at Super 8 will like to thank you Matt and Dodson Pest Control for such an excellent job that's always well done. We look forward to continuing business with you . Again thank you!

1 year ago

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WGlenn Turner Candler, NC

Out pest control technician, Chad G., always calls to confirm the day and time he will arrive to treat our home, and then does a thorough treatment inside and outside the house.

2 years ago

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Sidney Hendricks Fletcher, NC

Dodson Pest Control has been handling our pest services for approximately 10 years now. Our technician is Joe J and he does a great job for us. I would recommend Dodson for their great service!!

2 years ago

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Dave , VA

I signed up for a annual contract, my one concern was if they did not perform what was my remedy. I was assured that if something was not right they would keep trying until I was satisfied. Well, three months in I have an ant infestation. I just had a treatment, so I called to get a retreatment. I know my tech is out on vacation, but I did not know the company stopped working and had no backup in his absence. I called three days ago about my retreatment and I am still waiting for my first callback. Not away to run a railroad. Stay away from this company , they promise everything and deliver nothing.

3 years ago

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Jackie K. Lake City, SC

I would like to thank Matt for giving such excellent service. He has a great personality and make you feel like he really care. Thank you Matt.

11 months ago

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Rachel Johnsonville, SC

Great experience with my technician Joey. He exceeded all my expectations while providing service at my residence. He took his time and got the job done!

1 year ago

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dladybird 1 High Point, NC

We hired them to go into all our units at 5 properties in Greensboro once a month to treat for roaches. Tenants kept telling us they were not showing up for months. I decided to be on a property on the day they were scheduled to come out and witness the tech get out of his vehicle; go to one small building; squirt about 3 squirts on the foundation and get back into his vehicle. I then asked him why he did not knock and go into any homes as our contract stated. He stated he was told he does not have to go in unless we called for specific units. Mind you our contract was written based on units treated. I called and complained and canceled the contract. I would tell all property management companies to stay away from this company unless you want to micromanage we wasted a lot of money with them and did not get the service we thought we were getting. They then continued to send us bills and threatened to place us in the credit collections to mess up our credit if we did not pay. So we paid the extortion fee and parted way!

2 years ago

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Finley Village Hickory, NC

Technician is always friendly and knows what he is doing. I like that they are consistent with the scheduling of service and arrive when they say are going to.

3 years ago

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Heather Washington, MI

Rick W, from Dodson, has been my exterminator for the past 2 years - in Hampton, VA. He is extremely knowledgeable, friendly and keeps my house pest free.

4 years ago

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Heather Staunton, VA

"I'm here to sell product" said John the technician in Staunton. He failed to identify, locate or remedy a severe bird Mite infestation. He was condescending to me, treated me as if I was delusional and told my landlord what he wanted to hear only as my landlord's wallet was the one he was trying to tap into. Typical salesman tactics. He sold LL on a "fungus" attic treatment. Got him for over a grand and down payment secured before he left. Bird nests in awnings, bird excrement piling up by windows and mites climbing curtains every warm day we have. Gross negligence. Unethical. He said to me "report me" when I expressed my feelings about his "inspection" here. I've tried to talk to owner, nobody returns calls. He did get some instant karma coming out of the basement as he smacked his head on the doorframe. I had to laugh. Consumers beware.

5 years ago

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21plustax Hopewell, VA

I moved into a home and had no idea of the infestation that was in the home. We tried a few store brought remedies and to no avail. Called Dodson and I was amazed at how many insects were killed and didn't return.

3 years ago

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Price Cathedral AMEZ Church Wilmington, NC

Love the service Chandar F provides. Courtesy call so someone can be available and is truly knowledgeable of what the company provides.

3 years ago

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William J. Correnti Hampstead, NC

Company has always done a good job for us. They have always been pro active and done excellent job. Very pleased with them

3 years ago

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Faye L Oakley Graham, NC

Very satisfied with David M,he is very friendly and helpful.Always reliable and on time.Totally satisfied and highly recommended

3 years ago

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Manda Farmville, VA

Dodson came to take care of the mice and rats. Did not go over the service agreement! Or even mention what it meant, NEVER heard the word CONTRACT! They said I would have to pay a little more than $200, 25 thereafter. Was charged $50 ongoing instead for about a 5 minute job. Ants and spiders are still a problem, so I called to cancel...she said "okay!" However, even after the scheduled date, they were banging on the door but left before I could answer...did leave a bill for $50 though! Laughed at me when I called! Terrible, unethical "men"

4 years ago

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Tracy Galax, VA

Very satisfied with Dodson Bros! Kelly M is always very helpful, friendly and ready to assist in any areas I may have an extra need!!

5 years ago

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Terri Florence, SC

Matt is friendly, courteous and knowledgeable . And the bugs don’t hang out here any more!

11 months ago

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Michael Conboy Harrisonburg, VA

Initial visit very high. $200 for 30 minutes. Not effective. Paid a year in advance. Supposed to have service every two months. Did not get it. Cancelled our agreement. Took forever to get money back. Would neither do business with them again nor would I recommend them.

5 years ago

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Betty Cummings Clarendon, NC

First time not free.Had to sign a contract,told an agent would call to make appointment in 2 months.Well,the ugly.First spray not affective.I bought 2 gal bug spray and redone job every week.2 montrhs past and no notification.Want to cancel and get a better pest controller.

6 years ago

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moutain top fish Sevierville, TN

Harold did a great job. And was knowledgeable

7 months ago

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amy kelly ,

Chandar F is always professional, efficient and truly a kind soul. Highly recommend his service.

3 years ago