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Aptive Environmental

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9.7

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Manny Domantay

Kenai was very professional and attentive to my specific issue to address a wasp nest in the property. He was diligent on taking images and advising me what he has done to remediate the problem. Finally, he managed my expectations that it would take a few days for the wasps to migrate elsewhere. Kudos!

6 months ago

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Albert Guazzo Wayne, NJ

Jason provide a quality service in a positive and professional manner. He answered my questions and gave me clear expectations as to what he was going to do. He also addressed my concerns. At this point I want to have more experience with the results before I give my full recommendation but I am pleased thus far.

6 months ago Edited October 17, 2023

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Denise Azzato Valley Stream, NY

TJ is very accommodating and helpful. He always lets us know what he has done and when he is finished. If there’s anything That we need, he takes care of it. Aptiva is also pet friendly. I have never had any issues with them at all! I would recommend them.

6 months ago

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alexis skorinko Miami, FL

All of your techs who have come out have been professional, polite, attentive, and willing to help out with my special requests, even coming back to the home at another time to complete the request. I am very pleased with your service, including customer service. Thank You, Alexis Skorinko

6 months ago Edited October 10, 2023

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Judith Dubberke

Manny was very professional and attentive to the tenants needs. He respected that she was sleeping after working all night and communicated with me throughout the process. I received pictures of what he had done, what to expect, suggestions and warnings about not going on the lawn for 2 hours. I really appreciated that. Thank you

7 months ago

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atul sharma

The guy was very meticulous in doing the job. Despite being third visit, the bait boxes were empty and not filled during the last visit and as a result, there is a mouse in the backyard. Basement has numerous spiders which were shown to the service guy. Ants are still all around the premise and in the kitchen. Not satisfied by Aptive till date. The review is for overall service and not this visit.

7 months ago

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Karen Neus Tenafly, NJ

The technicians are excellent with communication, sending texts before they arrive, and after with photos of their work. I have not had a problem with mosquitoes or ticks this year, which I attribute to the monthly treatments.

7 months ago

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Timothy Haase

Yazzi was very nice and offered to spray a particular plant that was showing evidence of bugs. Very attentive and did a thorough job. Cleaned all the windows and awnings, which is nice because my wife is deathly afraid of spiders.

7 months ago

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Mark Harrington Park, NJ

Service was outstanding. I believe technician’s name is Pedro. This was most thorough service I can recall. We used Viking previously, and never had this level of service inside and outside the house. There were 2 dormant hornet/wasp nests, which he checked and removed. In addition, he was courteous and pleasant.

7 months ago

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Stacey Cascio

I liked Yazzi she was very knowledgeable , thorough,friendly, patient and took the time to explain everything while she was doing the job she needed to do at my home. Time will tell as far as applications work as this is first treatment. Yazzi is awesome

7 months ago

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Rin

Everyone that works for this company is so nice and courteous! The wake up call before the appointments are appreciated. They also communicate with you as too how far away they are before they arrive. They are extremely thorough too. I highly recommend Aptive ! Thank you for your service.

7 months ago

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Jessica Graisser Piscataway, NJ

Everything was fabulous, as usual! I have no complains. I always receive a text with what was done and pictures. Since I have had the service I have not had any bugs in the house, we used to get spiders and ants all the time.

7 months ago

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Asher patel West Hempstead, NY

Of all the specialists that have come, Karl literally went above & beyond making sure I was informed on what he’s doing & why. Not to mention, he took his time to ensure everything was adequately serviced! Thanks Karl & the Aptive team for always taking great care of us!

7 months ago

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Peter Raia

Yazzi was great! Explained everything thoroughly to me. My wife, who is the gardener of the house, came home as Yazzi was ready to leave. Yazzi got out of the truck and explained everything again to my wife and took care of a couple of additional problems that my wife pointed out! Even my wife said that she was terrific!

7 months ago

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Tracee Guercy

Jason was wonderful. He asked about our needs first before he started our treatment. He listened to our concerns and crafted a treatment plan that would address our issues. He was courteous and went above and beyond to make sure we were covered. Well done Jason. Great service!

8 months ago

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El Monte

Jason, and Aptive, is an excellent technician. He treated my home and property for pests and rodents. His eye for detail and weak spots were followed up with applications and solutions to make it harder for critters to get into my house. Thank you Jason!! -Mike

8 months ago Edited February 5, 2024

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Frank DeVincenzo Somerset, NJ

I would like Alervis to be my regular tech! Ive been a customer of yours for three years and have had very good people performing services here, BUT, I have never, never had a tech so conscientious about performing a service. This fellow is a gold mine for you. You better do right by him. I want him here every time! Frank & Erin DeVincenzo

8 months ago

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Rsk313 Miami, FL

Corey came and did the initial treatment. He listened to what my concerns were and was really interested on how he could help me. I had just stopped a contract with a competitor because they got rid of my favorite tech. We will see how this works out. So far so good.

8 months ago

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Richard Ruiz Newark, NJ

Great experience with this company. Making or reschedule an appointment is a breeze with great communication to the company and the technician that goes to your house. Technician explain the work with both written and visual (picture) documentation.

8 months ago

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Sue R Eatontown, NJ

Don did our service on July 4 because we were having issues with ants. He did everything that I asked him to do and gave me a suggestion as how to deal with Lantern Flies. I am going to try it and hope that it works. Don was courteous and very helpful. Great job.

8 months ago

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Dean Lawson Keller, TX

James was respectful and courteous, introducing himself and asking if we had any specific needs. He then listened carefully and communicated how he would address our concerns. We are very satisfied with the attention to detail and service James provided today!

8 months ago

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E R (Auntie M) Fort Worth, TX

Billy was professional, respectful and personable. He asked questions before starting and paid close attention to my answers; and followed up with a face to face summary of what was observed and the service treatment. Ten stars for him!

8 months ago

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Julie Cormack TX

The service tech Jose was very polite, prompt & efficient; the additional request to treat outside around my container plants & the problem with ants was addressed & he explained the service well upon completion. Thanks Jose! Stay safe & hydrated out there😉

8 months ago

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Ashley Dallas, TX

Greg came out today for my quarterly service and did a very thorough job. He was notified me when he would arrive, was polite and professional and just an overall positive energy! He provided great follow-up and pictures and left me feeling good about with the service he provided. I mentioned spiders before he arrived and he reassured me after they were taken care of.

8 months ago

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Edgar IL

They definitely take care of any problem you have. They also take care of mosquitoes and voles which have been a huge problem but with there services I haven’t seen any and I can enjoy my yard now. I love that they treat for aphid and snails and I definitely see the difference in my flower garden, they look so beautiful! I recommend one hundred percent to anyone looking for pest control!

9 months ago

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janna webb Kings Park, NY

Felix is professional and curious He was here on 2/12 and we are very satisfied with his service

1 month ago

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Todd Porter

Awesome service!!! Felix was great. I give him an 11 out of 10!!!! Thank you!!

1 month ago

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amardeep kahlon Palm Coast, FL

Ryan was a great technician and did a great job - polite and courteous. Great service

1 month ago

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Gabi Adamo Calverton, NY

TJ was fabulous! So kind and understanding. Helped to tailor the service to my needs.

1 month ago

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Randy Zenzer

The technician that came to my house was great doing a great job and explaining everything!

1 month ago

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Margo Duba Gilbert, AZ

We have used Aptive at two different properties now and the service is great. It is best to be home when they spray so you can mention to the tech specific areas of concern. They successfully treated scorpions before and are now treating for cockroaches. Today, Roger came out and he was fantastic! FANTASTIC! He warned me about setting traps in my garage with my kids but they are older and I will take ownership of that risk. He set them up and showed me where. And then he sprayed outside thoroughly for me. I LOVE their complimentary respray. Yes, they come out every 60-90days, but you can ask for a respray if you see something. Thank you, Roger!

1 year ago

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Kat Littleton, CO

Living in the foothills, we had mice getting into our house. Aptive has worked well to prevent them from getting in the house with a combination of traps inside the basement room and inside the garage doors along with 4 bait boxes strategically placed outside to draw them away from the house. Secondly,, the service technicians have been polite, informative, and timely. And lastly, when my mother died earlier this year and I needed to cancel a service, I received a very kind email the manager suggesting my account be put on hold and resume when I was ready. This felt thoughtful and accommodating since I was continuing to make monthly trips out of state to manage her estate. Giving a little kindness can create loyal customers. No longer are there any mice inside my house and Aptive has been accommodating as well.

1 year ago

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Theresa Elgin, IL

We had serious ant issues! I’m talking large ant hills in the front, back and side yards. Ants all over the yard and sidewalks, even in our house. After 2 applications the problem is so much better. The ant hills are gone in the front and sides ( I haven’t walked the backyard, but I feel confident that they’re gone too). I was a bit skeptical when they came to my door to pitch their service (we have been burned badly by a siding company that folded before the job was finished). I am glad we decided to try Aptive, their communication is great - they respond quickly to texts/calls and they have done an amazing job!

1 year ago

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Yolanda S San Antonio, TX

My technician-Tyler D T was very considerate, professional and informative regarding my pest control needs. We were scheduled for a certain day and it started getting late, most companies would have delayed or rescheduled us, but Tyler kept to his scheduled date and I did not feel like he rushed through the treatment and gave us the complete service that we paid for. If I have ever needed them to come out for anything after their initial treatment, they went above and beyond to explain what my needs were before treatment. I also appreciate that they are eco-friendly. Yolanda S. #BestCompanyReview

1 year ago Edited May 6, 2022

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E. B. Miami, FL

Pierre H was the Technician that provided service on December 16th 2021 and did an AMAZING! job. Pierre was polite, courteous, professional, extremely thorough and, exceeded my expectations; the service Pierre provided was far and above what I had expected! Pierre took his time carefully inspecting and treating not only the areas that I had concerns about but also the areas that he believed were needed to be treated regarding the information that I had given him. Pierre listened to my concerns and gave me educational feedback as well! The quality of service and professionalism that my technician Pierre Hamel provided for my service on December 16th 2021 should be a setting example of how all technicians for Aptive Pest Control should go by. If I could give this person 20 Stars I would and, I would hope that I could keep this technician as the technician that comes for my reoccurring treatments and service.

2 years ago

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Malcolm Archer Algonquin, IL

I was thoroughly impressed with the detail at which the Aptive representative (LeeAnn, I believe?) carried out this quarterly edition of cobweb removal + preventative insect spraying/maintenance. Very detailed and patient - from the work/applications both inside and outside of the house, to kindly responding to my "touch-up" requests and her explanation of everything that was done and what it's intended to do for bug/insect prevention. This visit was a blueprint for how a paid service should be carried out. We've been waffling on whether or not to cancel our quarterly Aptive service, but I'm 'apt' to keep it in place if this is the type of service that will be provided ongoing. Keep up the good work and commitment to customer service!

2 years ago

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Kathy shadley North Olmsted, OH

Kendrick was here today and what a nice young man, he couldn’t have been nicer - he made an impression on me and was respectful yet knowledgeable and willing to take the extra step and make sure I was happy - I have been with Aptive now I’m guessing maybe 3-4 years and they have always sent nice respectful and knowledgeable young technicians - I had a rodent problem a while back and they came out 2 or 3 extra times to help me get it under control - they are always very professional - I have to say that Kendrick stood out as just a really nice young technician today and I wanted you to know that he is an asset to Aptive and represents the company very well - give him a raise!

2 years ago

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Pamela Richmond, TX

Today, 9/21/21, our Aptive technician, Isaiah, listened and responded effectively to our concerns. Recently, we have been experiencing animal activity in our front yard and inside our house, where we found a dead mouse in one of the traps. In addition to spraying the outside, including the grass and flower beds, Isaiah also sprayed inside the garage and the house, as well as laid traps in areas vulnerable to activity. He took time and care to make sure all areas were covered. We appreciate his efforts and thank him for the excellent customer service he provided. We have been Aptive customers for some time and would highly recommend their services.

2 years ago

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Samuel Winder Bear, DE

Stephen J did an excellent job in treating my property. First, he took the time to fully understand what my insect challenges were and then he successfully addressed each of my challenges. Prior to using Aptive, I had struggled with large populations of Cicada Killer hornets and beetles. Stephen eliminated both of these long-term issues by applying the treatments in a very thorough manner. As a result, the treatments worked very quickly. Now my family and pets can enjoy our front and back yards, which, previously, we were unable to do for several years. Stephen represents your company very well. Stephen inspired my confidence because he was extremely committed to solving my insect issues. Based on the quality of your employees, I plan to continue my contract with Aptive because I have full confidence in your ability to help me maintain control of insects in the future. Thank you Aptive for using pet-safe, effective treatments and for hiring exceptional employees such as Stephen J.

2 years ago

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roo j Pasadena, MD

Very responsive and quick to meet my needs - I recently added new mulch to my flowerbed and shortly thereafter began to see spider webs around my front window shutters. When a Black Widow showed itself, I immediately called to see when they could someone. The next morning, Antonio showed up at my front door and was extremely polite, knowledgeable and thorough. He treated the entire flowerbed, all my downspouts, roof eaves and potential spider-haunts around the exterior of my home. He even made sure I was scheduled for a follow-up treatment in a few weeks. Knowing that I can call at a moments notice and get excellent service and response gives me a lot of peace of mind!

2 years ago

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Deborah Brooksville, FL

I answered the door and thought, another sales pitch. Was I ever wrong. This was a down to earth, comfortable conversation with a smile as big as joy can show. Holly (sp) was knowledgeable, professional, patient as she came back later, not pushing and so showed the company goal of customer satisfaction . Would have to give her a ten out of ten if anyone is keeping track😁 Nigeria came today to start the initial treatment for the bug problem we have. He was just great, being professional, courteous, thorough, recommended helpful things going forward. Spent extra time hitting each fire ant pocket and several times asked if he could help with any other needs. Do you score 200 on a 100 scale? Thanks Nigeria.

2 years ago

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dj claypool Vista, CA

The 5 star is for one of Aptive's technicians, Nicholas M. He is very professional, thorough and their best technician!!! He reminds me of what Aptive (Corporate and technicians) were like where they were starting in my area. Unfortunately, the company is awful, but he keeps me with them. 10 stars Nicholas!!!!! Aptive Environmental - you get negative 5 squares... no stars for you!!! 5 years ago, Aptive Environmental would have gotten a 5 star review, Corporate changed everything - no longer have any customer service, no contact with a person (other than their poor tech's who are given different information than what Corporate says ...i.e. email stating your service date and time frame for tech to arrive and then tech's schedule is completely different than what email states).

2 years ago

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E H Mower San Diego, CA

Friendly, courteous, knowledgeable and on time are excellent qualities for your employees to have, and Josh and his coworker definitely have those qualities. There has been only one time during a past visit when an employee seemed to be more in a hurry than wanting to do a good job. Unfortunately I was not at home at the time and heard from my nephew about him afterwards and I don’t have a name. Ever since then, your employees have been great. The guy who came here on 12/15/2020 was very helpful and informative and was the first to tell me that he could put a rat trap in the backyard to maybe help keep rats away from my macadamia nut trees. I’m sorry that I can’t be positive, but I think his name is Stephen.

3 years ago

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Paul Dormeyer Grover, MO

First I want to say that our tech,Willie, did an absolutely outstanding job. He completed every aspect of the service with total professionalism. He said he strives to do the best he can at what he does and it shows. He made sure every product he applied had complete coverage and was sure to tell me what he was doing and what to expect from the product. Aptive is fortunate to have an employee like Willie who takes so much pride in his work to the customers satisfaction. I had been a previous customer of Aptive but had dropped the service. There is no comparison with this service compared with what we saw previously. Previously with Aptive the tech who did our service dusted around the eaves and spread a little product on the ground. We assumed thats what we should expect. Since we decided to give yo a second chance we were shocked at what we should have gotten with prior service. Not only did Willie dust for spiders and nests, he put product around the house, put spots of a dust under the siding. Put out bait traps and the sprayed around the foundation and then came into the house and sprayed product around the baseboards and inside a cabinet where we see ants periodically. He sprayed the basement base and put out spots of ant gel where the ants had come in. Now that’s complete. I think you can see what we got for our money with previous service from Aptive compared to now. There is no comparison. We are happy we gave you a second whence with service like it should have been. Lastly Willie is a great part of why we are so pleased.

3 years ago

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Stephanie Montreal, QC

We have been with Aptive for over a year and they are all great. Helpful customer service when you call, fast to resolve and schedule, and amazing friendly, polite, respectful and extremely knowledgeable field experts as the techs we always love to see. We truly enjoy the quick visit, even if just at 9am on Saturday, sharing our morning routine like a part of our family breezing through the house taking care of the cracks & crevices while being passed among all 3 of us for delightful conversations and joy filled laughs. I don't see us ever choosing another company as we've been taught exceptionally well about the safety of the perfectly developed products as we are a home filled with a few kitties, a couple lizards and raising their food plus autistic young daughter mom shares being on the spectrum as well. Aptive is the easy respray anytime a pest returns & a blessing on our organic vegetable gardening along with our hobby of growing plants.

3 years ago

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linda richards Chicago, IL

hi i am Linda R but account under James M. i am giving 5 stars to Tim P, not the entire Aptives company. i usually do not have a good experience with APTIVES, but today Tim Perry came to do the quarterly and i was very impressed. he was so detailed in everything. he did the outside dusted and swept for cob webs and did the garage and crawl space. Ive noticed many aptives reps. do not bother to do anything outside in winter, or want to go in the grawl space. But Tim did everything i asked. he treated it like it was his own house and really woked from his heart. He significantly exceeded and went above and behond. He even noticed that the previous guy gave me the wrong traps for ants. it wasnt for ants, it was for cockroaches. i needed ant food. Thank you Tim

3 years ago

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Teri Seattle, WA

Hello, Mike D came and treated my perimeter around the house, he did a wonderful job. I had to call ahead to the office to check if they could come between certain hours, since I work a split shift giving me a few hours in the middle of the work day to go home & keep my dog inside while they treat the house border. He showed up perfectly in the time frame & quietly got to work my dog wouldn’t have noticed if he wasn’t paranoid and always looking out windows to see what he may be missing something outdoors. I appreciate that the technician doesn’t come and knock at the door they just do their thing. Thanks for keeping my pest population down at my home.

3 years ago

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JOE TIEMANN Cibolo, TX

Michael C was totally professional, courteous, and personable. I am confident he did a thorough job in treating my home and property today. My issue today, as always, is with management. I have repeatedly told you that I want one technician assigned to do my house. I do not want a different person every time. You have never fixed this problem for me, and I am fed up! Today Diana told me again that the problem was fixed and that Mike would be assigned to do my house. If he is not working on the day I am scheduled, you must reschedule my appointment. If you in management don't get this right, I will change companies. TJT

3 years ago

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Jeffrey Geubelle Tacoma, WA

As far a doing the job, I think Cody does an excellent job in every aspect. What I want to make sure of is when you send Cody to my house. I'm not home until 3:00 pm. I thought we had an agreement that any spraying would be scheduled and done after 3:00pm. Luckily my girlfriend was at the house yesterday when Cody arrived or he would not have been able to spray because my dog are outside when I'm gone. The last thing I want is for Cody to show up and not be able to spray and have to come back on another day. Is there anything I need to do to make sure my times are after 3:00 pm in the future. One more thing, I thought I paid for the year up front? I recieved another email that said "Your account is set to AutoPay and will be debited within the next business day." Can you please confirm that I'm paid for the first year? Thanks, Jeff Geubelle

3 years ago

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S. VENABLE Houston, TX

I highly recommend Aptive. I give them 5 stars across the board. Not only for their product of being eco friendly but the results. I have been dealing with those awful critters (huge roaches) for so long regardless of the pest control business I used...One day a knock on my door was a new service recruiting new clients & finally my problem was resolved. The last service I used told me I would never get rid of the critters, well they were so wrong. The first time they came to spray & I had them service only the outside the critters were gone...& I have continued with them servicing the outside only. Aptive employees are all so polite & professional & they take pride in their service & they also guarantee it too. So, if you are looking for a pest control service, you will be pleasantly surprised how satisfied you will be with Aptive. My service is on the quarterly plan & very reasonable.

3 years ago