Name: Aptive Environmental
Rating: 4.5

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Judith Dubberke

Manny was very professional and attentive to the tenants needs. He respected that she was sleeping after working all night and communicated with me throughout the process. I received pictures of what he had done, what to expect, suggestions and warnings about not going on the lawn for 2 hours. I really appreciated that. Thank you

3 months ago

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atul sharma

The guy was very meticulous in doing the job. Despite being third visit, the bait boxes were empty and not filled during the last visit and as a result, there is a mouse in the backyard. Basement has numerous spiders which were shown to the service guy. Ants are still all around the premise and in the kitchen. Not satisfied by Aptive till date. The review is for overall service and not this visit.

3 months ago

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Karen Neus Tenafly, NJ

The technicians are excellent with communication, sending texts before they arrive, and after with photos of their work. I have not had a problem with mosquitoes or ticks this year, which I attribute to the monthly treatments.

3 months ago

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Timothy Haase

Yazzi was very nice and offered to spray a particular plant that was showing evidence of bugs. Very attentive and did a thorough job. Cleaned all the windows and awnings, which is nice because my wife is deathly afraid of spiders.

3 months ago

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Mark Harrington Park, NJ

Service was outstanding. I believe technician’s name is Pedro. This was most thorough service I can recall. We used Viking previously, and never had this level of service inside and outside the house. There were 2 dormant hornet/wasp nests, which he checked and removed. In addition, he was courteous and pleasant.

3 months ago

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Stacey Cascio

I liked Yazzi she was very knowledgeable , thorough,friendly, patient and took the time to explain everything while she was doing the job she needed to do at my home. Time will tell as far as applications work as this is first treatment. Yazzi is awesome

3 months ago

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Rin

Everyone that works for this company is so nice and courteous! The wake up call before the appointments are appreciated. They also communicate with you as too how far away they are before they arrive. They are extremely thorough too. I highly recommend Aptive ! Thank you for your service.

3 months ago

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Jessica Graisser Piscataway, NJ

Everything was fabulous, as usual! I have no complains. I always receive a text with what was done and pictures. Since I have had the service I have not had any bugs in the house, we used to get spiders and ants all the time.

3 months ago

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Justin Brown

I recently had the pleasure of using Aptive's service, and I am delighted to share my overwhelmingly positive experience, particularly with their technician, Tara. Her professionalism, kindness, and attention to detail truly set her apart, making her an outstanding asset to the Aptive team. From the moment Tara arrived at our property, it was evident that she was genuinely dedicated to providing excellent service. Her warm and friendly demeanor instantly put us at ease, creating a comfortable atmosphere for discussing our specific needs and concerns. Tara's ability to actively listen and understand our requirements ensured that she tailored her approach to address our unique pest control needs effectively. What impressed me most about Tara was her exceptional knowledge and expertise in her field. She took the time to explain the entire process, educating us about the pests she was targeting, their habits, and the most appropriate treatment methods. Her informative explanations not only increased our understanding but also instilled confidence in the service being provided. Tara's attention to detail was truly commendable. She meticulously inspected our property, leaving no stone unturned in her search for potential pest entry points. Her thoroughness and diligence were reassuring, as we knew she was committed to providing a comprehensive and long-lasting solution to our bug problems. Beyond her technical proficiency, Tara's customer-oriented approach truly stood out. She went above and beyond to ensure that we felt heard and valued as customers. She spoke with us about the issues outside and how she was going to fix it. Her willingness to address our questions and concerns, no matter how trivial, exemplified her dedication . Based on my experience with Tara, I would like to formally request her presence for all our future bug sprayer services. Her professionalism, expertise, and customer-focused approach make her an absolute pleasure to work with. Tara's commitment to delivering outstanding service undoubtedly earns her a well-deserved 10/10 rating.

4 months ago

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Ashley Dallas, TX

Greg came out today for my quarterly service and did a very thorough job. He was notified me when he would arrive, was polite and professional and just an overall positive energy! He provided great follow-up and pictures and left me feeling good about with the service he provided. I mentioned spiders before he arrived and he reassured me after they were taken care of.

4 months ago

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Edgar IL

They definitely take care of any problem you have. They also take care of mosquitoes and voles which have been a huge problem but with there services I haven’t seen any and I can enjoy my yard now. I love that they treat for aphid and snails and I definitely see the difference in my flower garden, they look so beautiful! I recommend one hundred percent to anyone looking for pest control!

5 months ago

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Eric Santagato Westwood, NJ

Terrible. Didn’t replace any of the glue traps downstairs. Left all of the dead mice in my Basement. Called me 4 minutes before he actually showed up. I want to cancel my service

1 week ago

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George Tuan Morristown, NJ

Aptive’s service people are responsive and does a detailed job of keeping my home pest free.

1 week ago

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Christopher Smith Belleville, NJ

Yazzi did an absolutely amazing job when he attended my home. They were polite and very informative.

3 weeks ago

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Not My Real Name

Aptive is good value for money! Sometimes I see a few bugs around but are generally gone after the service!

3 weeks ago

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Janet Howell Township, NJ

My technician Nafee was very professional and efficient in treating my home. He worked expertly and confidently completing the assignment.

1 month ago

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Maria

Excellent service however check the rates that I was offered as oppose to the rate I’m being charged. It does not match

1 month ago

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morgan king Mahwah, NJ

Kind and considerate. Also very quick service which was appreciated. great technician and service. Also provided feedback via text which was cool.

1 month ago

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Diane Koster Sicklerville, NJ

Listened attentively to concerns about insects inside and outside house as I live in a wooded area. Jermaine did a great job.

1 month ago

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Peter Costa

Benny was super professional and knew his stuff. Super friendly explained the service and did everything that was asked.

1 month ago

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Theresa Mendoza

We have been using Aptive for about 4 years & are very happy with them. They are communicate well with us & get the job done.

1 month ago

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radha kumar Piscataway, NJ

Very prompt and always reachable . Flawed online survey as it does not allow to finish unless I type in stuff. Make it easy for consumers

1 month ago

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Pam Whitney Hopatcong, NJ

Jason did a great job. He was very thorough and made sure he got all the spider webs. He was by far the best service tech we’ve had.

1 month ago

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David Bachrach

I gave a good rating previously before I realized everything the technician did. He definitely deserves an excellent rating

1 month ago

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K. Franco Furlong, PA

Great communication! Technician sent a text informing us of his arrival and departure plus provided photos of his work.

1 month ago

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elisa kolenut

Every time I’ve had an aptive treatment the representative doing it has texted me to tell me that they will be on the property. this time. I got no notification of that when he got here and I was sitting in my living room, and I caught a glimpse of a man behind me through my window on my porch. After my dog was going nuts!

2 months ago

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Tiffany Mariot

Ryan was thorough and very professional while speaking with me. He told me what he was doing and what the treatment will be tackling. Thank you Ryan for a wonderful job!

2 months ago

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Stewart Maldonado Lodi, NJ

As per the home’s cameras…Arrival time 11:48am and was driving away by 12:05. The technician walked around the house twice Once to remove cobwebs and a second time to sprinkle something. In both instances, minimum effort was applied. I barely saw him do anything other than hold a cell phone in one hand and the pole in the other. You want me to pay for the service of someone doing a couple laps around my house. I’m not an expert but I’m not sure how that is limiting the insects from my property. Generally I am happy the service and the quality of the technician, but this was ridiculous!!!!

2 months ago

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Ernest Minotti Ringwood, NJ

I like that the technician calls in advance to let me know when they are arriving. Also that they specifically ask if there are any issues that need to be addressed.

2 months ago

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KJ Marietta, GA

Sorry product with sorry business practices. Huge ripoff!! 100% do NOT recommend. You’d be better off buying a spray off of amazon and spraying your house yourself. Their sales rep initially said that I could try 1 service to see how it worked. Then when they showed up to do everything said I could only sign for a year contract. They have a $199 cancellation fee, so I was very hesitant about signing. But the sales person assured me that if the service wasn’t working, they wouldn’t charge it to me. They then did the service, removed spiderwebs, sprayed inside and outside. Gave me some cheap crappy fly catcher blue light plug in. I noticed their spray killed 1 roach, and made some outdoor spiders actually come inside the windows. The second time the came, they only sprayed outside. I tried their service for 2 months, mainly for the spiders. I still have tons of spiders and spiderwebs. I called to cancel, because $684 a year, or $57/month, is too much to spend on a service that doesn’t work, especially for a single mom… and of course, I had to pay $199 to cancel because their sales rep just spouted off a bunch of lies to get me to sign. Now I’m a single mom, out over $300, that still has a bunch of spiders.

2 months ago

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Richard Palatini Plainfield, NJ

Our tech. Juan did the applications professionally, answered my questions and addressed our additional needs. Very friendly and attentive to our pest issues.

2 months ago

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Velmaris Rodriguez

Canceling my contract with this company. Used to be great but has gone downhill. A few months ago I took off from work to be there for service (to let them in our home), but the tech showed up and left saying he didn't have time and to just reschedule. I gave them another shot and again took off from work to let them in the house, but the tech came sprayed the outside and just left. When I complained the first time, I did not hear back from the company. The second time I called to complain, their solution was a $20 discount off of shot $300 worth of service charges. When I didn't even end up receiving service at all one of those times. Save your money and your time. Look elsewhere for service.

2 months ago

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Susan Camera Morristown, NJ

Joseph, our technician, is prompt and thorough. After finishing his service, he sends a detailed explanation of the services performed and any observations.

2 months ago Edited October 13, 2023

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william comerford Brooklyn, NY

The first time we used them, we had an issue because there were yellow jackets swarming a part of the house that was higher up. We called they came back. Wonderful, really happy about their quick response to us. Then the 3rd visit I believe (today) they came and we noticed after they left a dent in the fence we have between us and our neighbor. Will be contacting customer service to send following pictures as well as footage.

2 months ago

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Orest Rusynko

The technician was very detailed in every aspect of the visit. We have never received such a detailed report of the application with pictures. Congrats to her.

2 months ago

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Juan Hernandez Wayne, NJ

I like that re services are free and the company is quick to reply but some of the technicians they send out lack training or attention to detail. Others, like Gary really make you feel like they care about your home and do their best to control pests that are becoming a nuisance.

2 months ago

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Richard Scherrer Ramsey, NJ

I liked the service provided by Jason. Efficient and thorough. I didn't like that yesterday I didn't get informed about the delay and reschedule. I shouldn't have to call at the end of day to find out what happened.

2 months ago

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Jenny Burlingame Queens, NY

I REALLY appreciated the text from the technician letting us know when he was on the way. His detailed follow-up after was greatly appreciated as well.

2 months ago

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James Sheridan Livingston, NJ

Very disappointed nothing could be done about wasps entering home under 2nd floor eaves under roof, Viking had sprays powerful enough to reach from ground, (?!) so now I have to go up on a ladder to spray wasphornet store bought spray on my own or call Viking, also complained about high # of yellow jackets tech said he’d hang a few traps when heleft he texted me sorry he only had one left Not quite the service I was promised when I initially approved contract

3 months ago

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Victor Higa Montclair, NJ

Aptive's customer service is great. They work around your schedule and are very flexible. Each technician is well prepared and informative. Would definitely recommend their services.

3 months ago

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Katherine Soulas

Juan went out of his way to search the windows and walls for entry that cave crickets seem to find! He sprayed the interior windows and floor/wall corners of the unfinished basement. Thank you!

3 months ago

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Jim R

Different technician than earlier visits said they did not treat under eaves using the extension pole since no cobwebs were visible. Ant mounds in the lawn were not damp with pesticide like the ones near the foundation. Dog toys were not moved from the treatment zone. I should have done this myself but only saw them in the photos. In and out in 20 minutes for a 1 acre property with basement spray seems too fast for almost $200. Previous technician took 30 to 40 minutes. Must say we do see less bugs and ants in the house.

3 months ago

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Ed Babuka Orange, NJ

Great service from Juan this afternoon to treat our pest problem. Juan was very informative, listened actively and acted with great skill in diagnosing and treating our home. I would highly recommend Juan for our next visit

3 months ago Edited August 23, 2023

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Dan Thropp Bohemia, NY

just needed the boat house taken care of, and eventually the tech understood. We have pets that spend a lot of time out doors so I didn’t want any more done other than the boat house,

3 months ago

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Jason Sikora Colonia, NJ

They signed me up for service and their tech was out a hour later. After they were done there was already dead insects, both the sales rep and the tech we very professional and courteous. Would definitely recommend.

3 months ago

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Jesse Brawer Westfield, NJ

I don't love some of the limitations on service, attics, for example. However, some of the individual technicians, have been excellent. Jermaine (spelling?) Came out for our service yesterday and was absolutely top tier.

3 months ago

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Chris Basista Edison, NJ

No complaints about our service today. Our girl was right on time which was huge because we had just returned home from vacation just prior to her arrival. She was done within 30mins absolutely painless.

3 months ago Edited November 6, 2023

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DeeDee Mauz Katy, TX

The people the visit my home have delivered a text in advance and upon arrival and comoletion. The technology applied to manage my account and communicate is effective and most appreciated.

3 months ago

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Ruben Springfield, NJ

I had my service appointment today and Michael addressed my concerns regarding carpenter ants that had been approaching the house. Very helpful and knowledgeable of his craft.

3 months ago

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Ta'Shan Jones Jersey City, NJ

Great service, on time, great communication

6 days ago